Post job

Technical support services manager entry level jobs

- 76 jobs
  • Technical Support Specialist

    The Intersect Group 4.2company rating

    Enon, OH

    The Intersect Group is partnered with our client in Enon, OH, to find Technical Support Specialists. The contract is 6 months and should most likely extend or convert to direct hire. We are looking for someone who can offer great customer service. Our client will move quickly and conduct a 1 and done virtual interview with the qualified candidates. Location: Enon, Ohio (45323) Multiple openings 1st Shift - Start 6 AM, 7 AM, 8 AM, or 9 AM (8.5 hour shift) for a variety of day schedules (Working Mon, Fri, Sat, Sun and off either (Tues/Wed) or (Wed/Thurs). Thurs through Mon or Fri through Tues shift) Also available: Monday through Friday shift; 8 AM - 4:30 PM ***Starts with paid training class that lasts 3-4 weeks. Training is 9 AM - 6 PM, Monday through Friday Open to New IT Grads!!! Requirements: Prior help desk experience preferred Complete understanding of the store network (hardware and software), PC architecture wireless communication, router and third-party cellular devices Knowledge of non-standard equipment that is not connected to the Speedway network Ability to manage simultaneous connections to multiple stores and pieces of equipment, and ability to prioritize the order in which repairs are made Ability to research and resolve issues Capable of working in a fast-paced environment Excellent verbal communication skills and the ability to explain technical information in layman's terms Well organized with the ability to work under pressure and meet tight deadlines Excellent understanding of intra-department functions and operations Ability to perform repeated bending, standing and reaching Ability to occasionally lift up to 40 pounds Available to work a variety of shifts, including, second and third shift, weekends and holidays; understands the staffing expectations of working in a 24/7/365 days a year department Must Haves: Open to new grads SOLID customer service Good problem solving Entry level IT experience Nice to Haves: Tech support experience Help desk experience POS experience Retail experience Gas station experience Duties: Uses remote tools and cloud technology to provide technical support for hardware, software, store networks, and applications Manages simultaneous connections to multiple stores and pieces of equipment; prioritizes the order in which repairs are made in order of emergency priority Monitors the severity of data packet loss either to the entire store network or specific pieces of equipment. Provides the best solution to resolve the underlying problem to bring equipment up to full functionality Identifies and corrects issues before a location is aware of a problem using cloud and web-based applications Determines the best course of action to improve performance and efficiency of store systems, equipment, and applications Provides accurate verbal instruction when onsite diagnostics is needed to bring various pieces of equipment to full functionality Understands and completes proper processes when installing software Directs field personnel in installing new equipment that is going on the store network Configures and upgrades software on newly installed devices Implements software changes for fuel dispensers and fuel tanks Sets up new DVR equipment and configures recording settings, including using proper naming conventions, for multiple cameras Provides troubleshooting by using remote tools connected to other legacy networks Manages multiple tickets and works them in order of emergency to lowest priority Identifies re-occurring store issues by reading and understanding case history and determines if a different course of resolution is needed to reduce repeat problems Reads, interprets, and follows procedures described in the internal knowledge base Provides documentation for knowledge-base articles Works with third-party help desk vendors as applicable Maintains inventories and orders parts as needed Provides phone support as needed Attends training classes as required to stay current with new equipment troubleshooting procedures and technology Initiates timely communication of critical events to Store Support Team Leads Completes other duties, including special projects, as assigned by Management
    $51k-77k yearly est. 1d ago
  • IT Support/Level One Help Desk-onsite

    Hiretech Group 3.5company rating

    Bedford, OH

    IT Support-Help Desk Analyst responsible for company-wide end-user support of Hardware, Software, Mobile devices, and PC refresh. Duties include investigating, researching, troubleshooting, and escalating issues in a timely and appropriate manner. Minimum six months to three years of HelpDesk/IT Support or Internship in the IT Support arena Windows, PC refresh exp, Active Directory, and hands-on exp supporting mobile devices. Troubleshooting hardware devices(keyboards/mouse) Must be on-site 5 days a week, with the potential of a hybrid schedule after 3 months of training. Additional Information All your information will be kept confidential according to EEO guidelines.
    $34k-65k yearly est. 5d ago
  • Help Desk Intern

    Dayton Freight 4.6company rating

    Dayton, OH

    A Help Desk Intern is a student employee that assists the Help Desk Team and provides quality technology support under the direct supervision of the Help Desk Supervisor. Responsibilities Assists the Help Desk Team to deliver technology support Assist with the deployment of new equipment Assist with software installs Assist in collecting information for the equipment inventory Goals of the Internship: Learn some of the many facets of Information Services and Technology Hands on learning experience in the technology arena Learn how to work with different types of personalities Qualifications Experience with IT fundamentals such as computer hardware troubleshooting and computer network knowledge Ability to work in both a team environment and independently Time Management Analytical skills, the ability to solve problems that may come up during a typical work day Strong written and verbal communication skills Strong interpersonal skills with end users, customers, and management Ability to communicate IT terminology to someone that does not understand technical terms Must be pursuing a degree or certificates in a computer related field Benefits Stable and growing organization Competitive weekly pay Professional, positive and people-centered work environment Fast-paced work environment Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc. Paid holidays (8); paid vacation and personal days
    $30k-40k yearly est. Auto-Apply 60d+ ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Columbus, OH

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $60k-82k yearly est. 17d ago
  • Credit Support Analyst

    JPMC

    Columbus, OH

    Wholesale Lending Services (WLS) supports several lines of businesses that include Business Banking, Commercial Bank, Global Wealth Management, and Investment Bank. Credit Monitoring sits within the WLS and provides Credit Compliance Monitoring for the Commercial Banking Loan Portfolio. As a Credit Support Analyst within the Commercial Bank team, you will be tasked with assessing compliance with credit agreement terms for a designated portfolio of borrowers. Your role will involve interpreting financial and other covenants included in credit agreements to ascertain whether borrowers are adhering to the terms of the credit agreements or are in default. Your responsibilities will encompass both syndicated loans and bilateral agreements. Job Responsibilities Determine whether corporate borrowers have breached covenants, and as a result, have defaulted on the terms of their credit agreements Interpret credit agreements and other legal documents to determine which co-borrowers, guarantors and other parties to the agreements require set up in bank's system of record for future covenant compliance evaluation Perform credit analysis, review documentation and monitor ongoing compliance with financial covenants within an assigned portfolio of borrowers Independently calculate cash flow and leverage ratios in accordance with specific terms laid out in credit agreements Develop strong knowledge of secured lending products including borrowing base credit facilities Determine the grid-based performance pricing that applies to borrower so the bank gets adequately compensated for credit risk Adhere to the quality control standards that have been set for the process and to service level agreements WLS has with its internal business partners Required qualifications, capabilities, and skills Ability to identify and summarize key points in written reviews of credit-related transactions Understanding of loan products, including documentation, for revolving lines of credit, term loans, borrowing bases, etc.. Strong verbal & written communication to effectively communicate with various stakeholders and across levels Ability to work independently with minimum supervision including demonstration of good time management High proficiency in using MS Office tools including MS Excel Preferred qualifications, capabilities and skills Bachelor's degree in Business/Accounting preferred
    $56k-99k yearly est. Auto-Apply 60d+ ago
  • Support Technician

    Daveandbusters

    Columbus, OH

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Salary Range: 10.7 - 14 We are an equal opportunity employer and participate in E-Verify in states where required.
    $36k-62k yearly est. Auto-Apply 60d+ ago
  • Technical Service Manager - Fiber Bonding

    Synthomer

    Akron, OH

    The Consumer Materials business has a key goal to grow its North American business. The emphasis is industry sectors for non-wovens, textiles space. Product categories such as diapers, wipes, face masks are part of the portfolio. As a key participant in this strategy, we are seeking a highly motivated, passionate and inquisitive individual to help drive this growth. The successful candidate for this role will provide technical support for customers in North America, recommending optimal products and supporting introductions at customers facilities. They will drive growth through leading and participating in new product development projects as required to deliver new innovative solutions to our customers. They will assist with regulatory requests, solve customer complaints and introduce new products into the market. They will also support Synthomer plants producing products for the consumer materials business as required. The successful candidate for this role will have the opportunity to have a visible impact in terms of realizing the growth strategy for the business and will have exposure to senior management as a result. They will be a key part of a dynamic business keen to expand its North American presence. Job Responsibilities Ensure a proactive approach to SHE related issues and compliance with Group SHE principles and the Golden Rules in line with the Group's core values Participate and execute new product development projects, liaising with internal technical teams Serve as technical and applications expert, providing greater understanding of the Fibre-bonding products via in depth training, within the company and to Distributors Develop guidelines and formulations for target segments and applications and give customers appropriate guidance for the use of our product range Collaborate with R&D and engineering teams to ensure product performance and reliability as well as driving new product development Provide direct technical support to customers and handle customer enquiries for the Fibre-bonding product line covering aspects such as product specification, design issues and complaints in region Maintain contact with existing and prospective customers, either independently or together with the sales team, using all communication channels. Support the current business, understand customer needs, identity and progress opportunities to expand the use of the entire product range Ensure with cooperation of Quality, Sales, Application Laboratories and Operations that customer complaints are handled effectively and to the satisfaction of the customer and ensure effective communication of the outcome Stay current on industry developments and advancements in technology related to the Fibre-bonding Develop and implement testing protocols and procedures for Fibre-bonding products Analyse test results and provide recommendations for product improvements or modifications Work with sales and marketing teams to develop product literature and technical data sheets Requirements Bachelor's Degree in Chemistry. Prefer Master's degree, PhD or comparable experience in the field. Minimum 5 years' experience in Technical service, Sales or R&D. Prefer background with fibre-bonding applications Strong understanding of the US fibre-bonding market Excellent communication skills internally and with customers Strong in building good customer relations Exhibit a high level of initiative and self-motivation Broad interests and willingness to take on relatively undefined challenges Strong project management skills Excellent oral and written communication skills Ability to work in a team setting and with members from different technical background Ability to work collaboratively with colleagues globally Basic knowledge of polymer chemistry, such as polymer synthesis, functionalization, and characterization as well as reactive compounding are desired Software programs: MS Office, SAP Additional language skills (Spanish and/or German) is a plus Up to 50% travel required
    $76k-128k yearly est. Auto-Apply 60d+ ago
  • Desktop Support Technician

    Teksystems 4.4company rating

    Columbus, OH

    An IS Desktop Support technician serves as tier II support for all technology related issues at the hospital. They provide world class service through their interactions with our users and technical competencies. During each interaction, they gather information needed from users to assist in timely resolution. They are empathetic, polite, and listen to our users in order to fully understand the issues and then respond appropriately in accordance to our practices and procedures. Principal Duties and Responsibilities: - Serve as tier II support of contact for IS-related issues by responding to requests or incidents (break/fix, refresh, deployment related tasks) - Gather needed information from users that will assist in the timely resolution of requests. - Identify situations requiring urgent attention, to better prioritize and route to appropriate area. - Provide accurate and timely logging and resolution of issues in the Service Management system. - Take ownership of user issues, follow the status of issues on behalf of the user, and communicate progress in a timely manner. - Responsible for continuous improvement. - Performs other duties as assigned. Knowledge, Skills and Abilities Required: - Technical aptitude and a working knowledge of fundamental operations of Windows, PC, laptop and server hardware, and related IT equipment such as printers, wireless devices, and scanners. - Clear, confident, and calming voice tone when interacting with users. - Maintain a questioning attitude until user's issues are understood. - Ability to think and act quickly. - Detail oriented and thorough follow up. - Expertise in conflict resolution and emotional intelligence. - Ability to manage relationships, conflict, and communication with a high-level of proficiency. - Exceptional interpersonal, presentation, verbal, and written communication skills required to interact effectively with all levels of the organization and external contacts. - Excellent customer service skills and the ability to translate technical information into user-friendly terminology. - Present a professional and polished appearance. - One on One and small group teaching skills. - Exceptional problem solving and technical skills. - Time management skills. - Have a polite, friendly, and empathetic presence both virtually and in person. Skills Desktop, Windows 10, Troubleshooting, Hardware, Customer service, Technical support Top Skills Details Desktop,Windows 10,Troubleshooting,Hardware,Customer service,Technical support Additional Skills & Qualifications - Manages Customer Support Analyst workload by responding to user's questions, incidents, and requests in accordance to IS Support Center standards. - Provides accurate and timely logging of incidents and resolution for incidents in the Service Management system. - Gather needed information from users that will assist in the timely resolution of requests. - Identify situations requiring urgent attention, prioritize and route to appropriate analyst or area for resolution - Demonstrates world class interpersonal skills to communicate understanding, expectations, and resolution to foster a positive user relationship. - Maintains high availability by routing issues to the appropriate area for troubleshooting and resolution. Experience Level Entry Level Job Type & Location This is a Contract position based out of Columbus, OH. Pay and Benefits The pay range for this position is $20.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Columbus,OH. Application Deadline This position is anticipated to close on Dec 22, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $20-22 hourly 5d ago
  • Tier 1 - Help Desk Technician

    Virtual Technologies Group 2.8company rating

    Maumee, OH

    Job Description Job Title: Help Desk Technician - Tier 1 Company: Virtual Technologies Group (VTG) Position Type: Full-time Compensation Range: $18-20/hr plus comprehensive benefit package Be the HERO for your company again! Join Virtual Technologies Group for an opportunity to tackle complex technology challenges and make a significant impact. Our company supports numerous clients, has a broad array of high-tech resources at your disposal, and fosters close client relationships. We boast the leading technical team nationwide and are expanding our workforce to better serve our customer base. We offer diverse tech solutions at Virtual Technologies Group, ranging from managed IT services and hosted voice services for resellers and direct clients, to cybersecurity as well as physical security offerings. Additionally, we develop custom software and provide educational support in testing and fleet management for educational institutions. Benefit Offerings: -Medical, dental, and vision -401K with company match -Short-term and long-term disability coverage paid for by the company -Life insurance paid for by the company with a buy up option for you and your family -Flexible work schedule Job Overview: The Tier 1 Help Desk Technician provides expeditious support leveraged through various backend platforms to meet and exceed goals and expectations that have been stipulated by clients. Support is primarily performed over the phone, through a ticket system and/or through remote methods for hardware and software support. Location and Hours: This job is located on site at our Maumee, OH office location, with the opportunity for future remote / hybrid work. Tier 1 Helpdesk Technicians are required to work in-office during normal business hours. Responsibilities/Job Functions: The main responsibility of a Tier 1 Help Desk Technician is to answer the phone and work the ticket boards. Troubleshoot and resolve computer-related issues with end users remotely and over the phone. Proactively monitor tickets to prevent larger issues from occurring and watch for priority one (P1) and VIP User tickets. Manage accounts through Microsoft Active Directory/ Entra ID and Office 365. Setup and configuration of Microsoft Office products and many other software products. Identify and troubleshoot VoIP related tickets - extension issues, voicemail reset, connectivity issues. Handle customer issues in an organized fashion through a ticketing system. Communicate with coworkers to escalate tickets as needed to Tier 2 Help Desk Technicians. Minimum Qualifications: Customer service experience is a must. Excellent with oral and written communication. Ability to quickly solve problems. Flexibility in a dynamic work environment. Entry level industry certifications are a plus. Experience in VoIP platforms a plus. Multitasking and completing projects according to their scheduled deadlines. Powered by JazzHR n5gfEHD4NJ
    $18-20 hourly 20d ago
  • Technical Support Specialist

    Modula 4.3company rating

    Franklin, OH

    Who We Are: Modula is the leading US manufacturer of vertical lift modules (VLM) and automated storage and retrieval systems. Modula US has Manufacturing plants in Dayton, OH and Lewiston, ME, and remote locations throughout the US. Our corporate global headquarters is in Italy with many locations around the globe. Modula's goal is to be an exceptional workplace admired for growing and developing talented employees and leaders, building innovative products through the development of a highly skilled and engaged workforce. Modula's Values: We are culture and value driven; regardless of position and title we are all in all the time. Passion- Proud of our work/Modula, love what you do, positive energy, go the extra mile, engaging Pursuit of Excellence- Continuous improvement, committed, attention to detail Accountability- Lead by example, follow through, integrity, create trust with team & customers. Agility- Flexible & adaptable, embrace change, ability to multi-task, sense of urgency. Teamwork- Proactive & effective communication, respect, humility, curious, openminded, diversity Job Summary: The Technical Support Specialist is responsible for providing timely and effective technical assistance to our customers. You will serve as the primary point of contact for troubleshooting technical issues, answering inquiries, and ensuring customer satisfaction. This role requires a strong technical aptitude, excellent communication skills, and a commitment to delivering exceptional service. Key Responsibilities and Accountabilities: Provide technical support and guidance to customers via phone, email, or any other channel. Diagnose and troubleshoot technical issues related to our products, including hardware and software components. Assist customers with product installations, configurations, and upgrades. Analyzes recurring customer issues and trends to suggest corrective actions. Collaborate with internal Service teams, including Engineering and quality, to resolve complex technical issues and improve product functionality. Document and track customer interactions, including inquiries, troubleshooting steps, and resolutions, in our CRM system. Provides respectful and open communication to customers and dealers. Supports other departments with answers to frequently asked questions from customers. Educate customers on product features, best practices, and troubleshooting techniques. Escalate unresolved issues to appropriate teams and follow up to ensure timely resolution. Participates in job rotations to further product and process knowledge. Participates in a 24/7 on call rotation. Performs other duties as assigned. Requirements Bachelor's degree in a related field is preferred. Proven experience in a technical support role, preferably in a manufacturing or industrial setting. Strong understanding of hardware and software components, including troubleshooting techniques. Excellent communication skills, with the ability to explain technical concepts to non-technical users effectively. Customer-focused mindset with a commitment to delivering exceptional service. Ability to work independently and collaboratively in a fast-paced environment. Proficiency in CRM systems and other support tools is a plus. Strong problem-solving skills and attention to detail. Flexibility to accommodate varying schedules and shifts as required. Ability to travel of up to 25% is essential and required. Must be able to pass a background check and drug screening. Modula Inc. is an EEO (Equal Employment Opportunity) Employer. Our search and selection process are based on identifying qualified candidates who are highly motivated to grow with our company. Employment decisions are based on the principles of equal employment opportunity. Recruitment, testing/assessment, selection, and promotion will be administered without regard to race, color, sexual orientation, physical or mental disability, religion, age, ancestry or national origin, whistleblower activity, previous assertion of a claim or right under worker's compensation, marital status, genetic information, or any other characteristic protected by federal, state, or local law. Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market / business considerations, and geographic location.
    $35k-68k yearly est. 60d+ ago
  • Service Desk Technician

    Centergrid LLC

    Cincinnati, OH

    Job DescriptionDescription:Description The Service Desk technician is the first level of the support chain and serves as a single point of contact for CenterGrid customers. The Service Desk is directly involved in recording, troubleshooting, resolving or dispatching incident tickets as well as completing tasks and requests. Service Desk technicians also provide first level assistance for client hardware, software, password, and VOIP, along with major incident support. The CenterGrid Service Desk operates 24x7x365. Responsibilities include: Provides support via phone, e-mail and chat to employees of CenterGrid clients. Provides support for Microsoft Windows 10 Operating System Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365). Provides support for mobile devices including configuration and email sync. Mobile Device Support - Android and/or iOS Handles 40-50 issues per day efficiently and appropriately. Maintains regular and punctual attendance. Utilizes Active Directory and application systems to reset passwords. Assists users in adding and changing network printers. Provides technical support for remote workers, including VPN connectivity issues. Remote control of user's computers utilizing remote access tools. Troubleshoots remote access connectivity problems including WiFi. Conducts self in a manner that is consistent with client service expectations. Assist in the creation and maintenance of support documentation including, work instructions/processes/procedures Ensure all necessary operational processes and procedures are carried out with a high level of attention to detail, expediency, and on-time delivery Perform other duties as assigned Requirements: Requirements: Self-starter with excellent organizational, administrative and interpersonal skills Ability to follow through with tasks, projects, and troubleshooting with minimal supervision Excellent oral, written, technical, and business communication skills. Ability to multi-task and work in fast paced environment. Must maintain a professional image, attitude, and demeanor Strong customer service orientation Must demonstrate ability to work with others and promote a harmonious working relationship in the NOC, with other Departments, field personnel, and clients Be ethical, fair, and of high integrity Able to lift devices weighing over 50 lbs Preferences: Preferred prior NOC, service desk, or helpdesk support experience Preferred 2 year degree, or technical training (technical school or military) CompTIA certifications Help Desk Institute (HDI) certifications Information Technology Infrastructure Library (ITIL) Foundations v3 or v4 Experience navigating a knowledgebase Knowledge of various PC hardware and software applications including: Operating Systems: Windows 10, MacOS User creations/terminations (tasks/requests) SaaS support - application support (as needed by customer) Vivantio or other ticketing systems Word, Excel, PowerPoint, Office365, Outlook, etc. Internet Service Provider (ISP), Cable Modem, and Internet Support. Mobile Device Support - Android or iOS
    $31k-43k yearly est. 21d ago
  • Tech Support

    Global Channel Management

    Mason, OH

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications M-F = 8am-Midnight Saturday: 9am-10pm Sunday: 10am-10pm Every other weekend: Associate will work either Saturday or both Saturday & Sunday. There are rotating weekends where the associates will ultimately work 2 Saturdays per month and 1 Sunday per month) The associates coming on board will only work 9-6 during their training process (approx. 1-2 wks). After that, they will work a range of shifts based on business needs. That could range from 9-5:30 up to and including 3pm-midnight. They will most likely not work the same scheduled hrs each day. They will fluctuate. Schedules are posted 3-4 weeks in advance Candidates must have excellent communication skills. Able to troubleshot computer software/hardware issues over the phone; looking for candidates that are reliable, dependable, able to multi-task; Proficient with MS Word, Excel and Windows applications, quick learner, able to add value to the team. Additional Information $15/hr 6 months
    $15 hourly 60d+ ago
  • Valor Court Peer Recovery Supporter

    IBH Addiction Recovery 3.4company rating

    Akron, OH

    Job Description IBH Addiction Recovery, founded in 1970, is a leading nonprofit provider of drug and alcohol addiction treatment in Summit County. We provide evidence-based services including Residential Treatment, Day Treatment, Outpatient Programs, Aftercare support, Recovery Housing, and spiritual guidance. Our mission is to offer individuals with substance use and co-occurring mental health disorders the opportunity to restore hope and gain skills for long-term recovery. IBH Addiction Recovery's treatment philosophy is grounded in four core values: Dignity, Community, Stewardship, and Spirituality. The Peer Recovery Supporter plays a critical role in helping participants achieve these goals within the Valor Court specialized docket for veterans involved in the justice system. Position Summary The Peer Recovery Supporter provides mentorship, advocacy, and recovery support to participants in Valor Court and clients in outpatient treatment and/or residents in Recovery Housing. Drawing on personal lived experience and, where applicable, military service, the Peer Recovery Supporter builds trust, models healthy behaviors, and supports individuals in achieving recovery, reintegration, and community engagement goals. This position works primarily with Valor Court program participants, with some opportunity to work in outpatient treatment and/or recovery housing programming. Essential Duties & Responsibilities Peer Mentorship & Recovery Support Serve as a peer mentor and role model for clients, residents, and Valor Court participants. Build trusting relationships grounded in empathy, mutual respect, and lived experience. Offer encouragement, validation, and guidance to help individuals set and achieve recovery goals. Facilitate individual and group recovery sessions and peer support activities. Support participants in identifying recovery meetings, healthy routines, and prosocial activities. Model personal responsibility, hope, and self-advocacy through lived experience. Valor Court Navigation & Advocacy Assist veterans in navigating court processes, treatment plans, and VA services. Connect participants with housing, employment, education, healthcare, and other community resources. Advocate appropriately for participants within the Valor Court team while maintaining professional boundaries. Attend court hearings, treatment, team meetings, and provide peer input regarding participant progress. Transport clients, as needed, using personal or agency vehicle. Documentation & Communication Maintain accurate records of peer interactions, program activities, and resident/participant progress. Collaborate with supervisors, clinical teams, case managers, court staff, and community partners. Participate in ongoing training, supervision, and continuing education opportunities. Community Integration & Outreach Support participants' engagement in community service, educational, social, and prosocial activities. Assist with transportation when necessary for appointments, recovery meetings, or program activities. Educate the community to reduce stigma around addiction and promote recovery awareness. Outpatient & Recovery Housing Implement and enforce house rules, program policies, and supervisor directives. Monitor resident participation in daily activities, chores, and recovery programming. Maintain safe, clean, and healthy living environments. Administer UDS collections and breathalyzer tests as required. Assist with medication self-administration and daily routines. Report and escalate resident or program concerns to supervisors. Other Duties Perform other duties as assigned by supervisors or program directors. Ensure confidentiality of all clients, participant, and agency information. Competency Communication and active listening Ethical conduct and professionalism Cultural competence and inclusiveness Flexibility and stress management Collaboration and teamwork Problem-solving and planning Trauma-informed, recovery-oriented approach Qualifications High School diploma or GED required; additional training preferred Certified Peer Recovery Supporter (Ohio) or ability to obtain within 6 months Lived experience with addiction recovery; willingness to self-identify Minimum one year of sustained recovery; veteran status preferred for Valor Court Knowledge of 12-step programming, recovery principles, and veteran culture Strong interpersonal, communication, and motivational skills Valid driver's license, insurance, and reliable transportation Proficiency with Microsoft Office, Outlook, Word, Excel, and EHR systems Physical Demands Regular standing, sitting, walking, bending, lifting (up to 20 lbs. occasionally) Ability to drive for outreach or appointments Work performed indoors and outdoors, exposure to variable weather conditions Work Environment Valor Court: Courthouse, community-based sites, treatment centers, participant homes Outpatient: Outpatient office facility, agency offices, community settings Recovery Housing: Residential units, agency offices, community settings Occasional evenings, weekend, or on-call hours Frequent interaction with individuals experiencing addiction, mental health challenges, or legal system involvement Supervisory Responsibility None Position Type & Hours Scheduled based on program and court operational needs Our Perks Include: Bring Your Dog to Work Day - because happy pets make happy people Pet Insurance - peace of mind for your furry family members Health Benefits for You & Your Family - comprehensive coverage active your first week of employment Competitive PTO - time to rest, recharge, and enjoy life outside of work Paid Holidays - celebrating life's important moments Employee Engagement Events - highlighting and appreciating our amazing staff Beautiful Campus - a scenic and inspiring place to spend your workday Flexible Schedule - designed to support work-life balance Weekends Off - your time to relax and refresh
    $33k-38k yearly est. 31d ago
  • Kitchen Support

    Cinemark 4.3company rating

    Valley View, OH

    Apply in ~60 Seconds Join Our Team: A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning - a front row seat means incredible growth as you bring new ideas to life to create an unforgettable experience for movie lovers worldwide. Role Summary: In the Kitchen Support position, you will be supporting the team to contribute to strong execution of duties and provide a memorable Guest experience. This individual should possess high energy, be outgoing, and be a quality driven team player. Kitchen Support employees are provided with the opportunity to pursue culinary growth in the future. Responsibilities: The essential duties and responsibilities of a Kitchen Support include, but are not limited to, the following: Brings a passion for food and an energetic and fun attitude daily Prepares all required items for line in accordance with approved recipes and portion controls Follows and executes prep lists daily Maintains cleanliness and proper storage of all food products in accordance with health and safety regulations Maintains policies and procedures to minimize food waste, theft, and ensures proper food storage, food requisitions, safety, and sanitation Cleans food preparation area and equipment after each use Communicates well with Team Members to ensure Guests receive an extraordinarily memorable dining experience Provides a professional image at all times through proper Cinemark culinary attire Ensures that standard operating procedures and all preventative maintenance, safety, sanitation are consistently achieved Consistently wipes down and sanitizes Employee and Guest high-contact areas Properly utilizes Personal Protective Equipment while completing position-specific tasks Adapts to the frequency and scope of required cleaning tasks Monitors safety and or security issues (trip hazards, lighting, suspicious persons, etc.) and reports issues to management Performs other work-related duties as assigned Requirements: Must be at least 16 years of age Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required Team Members who work with alcohol are required to complete a Safe Alcohol Service training program Availability to work flexible hours which include evenings, weekends, and holidays Requires regular and consistent attendance Has an energetic and friendly attitude during each shift Provides excellent Guest service Interpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities. Must be able to effectively and regularly converse in and comprehend English Ability to work in a team environment and independently Ability to take and follow direction Responds with a sense of urgency Physical and Environmental Requirements: Frequent bending, kneeling, and lifting up to 50 lbs. Frequent standing, walking and reaching around the theater. Noise level may be moderate to high at times. Be able to work in a standing position for extended periods of time. Benefits Available: At Cinemark, we believe every team member should feel like a hero. Each career comes with a variety of blockbuster benefits for both hourly and salaried team members. Employee Discount 401(k) Matching* Growth Opportunities Education Assistance* Health Benefits* Parental Leave* Paid Time Off* Daily Pay* Free Movies* * Benefits may vary by career category, so be sure to check the specific details on our career site. DISCLAIMER: This is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the , as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All Cinemark theatres are designated smoke-free workplaces. This includes vapor, electronic, conventional, cigars, etc. Cinemark is an Equal Opportunity Employer
    $25k-33k yearly est. Auto-Apply 60d+ ago
  • EL Language Support Personnel 25-26 School Year

    The Greater Cincinnati School Application Consortium 4.0company rating

    Ohio

    Educational Aide/Parapro/Support Staff/ESL Aide District: Hamilton County ESC Job Opening Announcement EL Language Support Personnel for 2025-2026 School Year Part-Time Casual QUALIFICATIONS: • High School Diploma • Bilingual preferred • Obtain ODE Educational Aide Permit after employment is approved. JOB GOAL: To provide support to Native Language Speaking students and assist classroom teachers with instructional support to enhance academic achievement of students. ESSENTIAL FUNCTIONS: 1. Must be able to act as a bilingual interpreter/translator in the target language for the staff and limited English proficient student and family. The candidate must be able to contact a family by phone as needed, regarding various concerns. The candidate must be able to translate/interpret all forms in the target language. 2. Can administer assessments of language proficiency such as initial assessments and annual assessments requires by the state. 3. Must provide in-class instruction as directed by teacher utilizing native language supports 4. Must be flexible and dependable while maintaining confidentiality of students and families 5. Have good collaboration skills to work with mainstream teachers, EL staff, and other staff members in the school. 6. Maintain classroom management of small groups of students in the target language. 7. Must be able to communicate clearly in target language and in English in the domains of reading, writing, listening, and speaking. 8. Adheres to all HCESC policies as outlined in the employee handbook 9. Conduct yourself with proper interpreter protocol (adhering to what was said, not interjecting your thoughts, speaking respectfully and directly to persons involved). 10. Supports and advocates for students in the classroom, school, and the community. 11. Accompanies students on field trips and in community training and inclusive settings. 12. Provide professional development to staff on the role of Native Language Supports personnel 13. Participate in student staffing, and educational team meetings for tiers of intervention support. 14. Must satisfy all job-related training and attendance requirements. EQUAL EMPLOYMENT OPPORTUNITY AND ADA STATEMENT: The Hamilton County Educational Service Center is an Equal Opportunity Employer and endeavors to provide the highest quality service through employing professionals selected for their competence and expertise. The Governing Board of Hamilton County Educational Service Center does not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), disability, age, religion, military status, ancestry, genetic information (collectively, "Protected Classes"), or any other legally protected category, in its programs and activities, including employment opportunities. Submit Letter of Interest with Resume to: Hamilton County Educational Service Center 11083 Hamilton Ave, Cincinnati, OH 45231 Attn: Andrew Phillips ************************* Attachment(s): EL Language Support Personnel BD approved 3-14-2023.pdf
    $31k-37k yearly est. Easy Apply 60d+ ago
  • Deli Support - Part-Time

    Buehler's Grocery 3.8company rating

    Wooster, OH

    The Buehler's Deli Support is an essential position within our Deli Department and is directly influential in the overall profitability of the department. In addition to working in the deli, this position has the opportunity to support Food Service Operations. Deli Support work closely with their manager and co-workers to make sure that the customer has an exceptional experience either while shopping in our store or dining in our restaurant. Two of our company strategies are to become the Best in Food Service and The Freshest Foods and that starts with one meal or shopping trip at a time. Our Food Service teammates love the challenge of providing exceptional service as we strive to become the Best in Food Service and The Freshest Foods. A typical day for a Deli Support may include: * Provides exceptional customers service including greeting customers as well as answering questions * Maintains Buehler's high standards for freshness and sanitation * Sells product by providing information the customer needs to make product-related decisions; provides samples * Fills, maintains, and rotates products and displays * Supports Restaurant, Catering and Specialty areas with special orders and party trays * Operates the deli slicer and other commercial food service equipment * Supports all functions of the Deli including prep, production, sales support of our Deli Counter, Food Service Prep, Deli Sandwich, and Soup and Salad Bar We think you'd be great for this role if you embody the 6 Characteristics of a great Buehler's teammate: People Minded * Enjoy working in a teamwork environment Customer Minded * Deliver friendly, courteous, prompt customer service and are committed to making each shopping trip special Product Minded * Have an eye for food preparation and display Stable Minded * Manage stress and keep your composure when it gets busy during the work week, weekends, and special holidays (Mother's Day, Father's Day and many others) Detail Minded * Work with minimal supervision while being highly productive * Understand basic weights and measurements Open Minded * Value being dependable, reliable and flexible with your schedule to accommodate customer demand * Accommodate staffing needs by having the ability to work some weekends * Don't mind working on your feet for extended periods of time * Understand that this is not designed to cover all the duties that are required, and there may be changes to your duties or responsibilities without notice Our legal team wants you to know what's required for this role: * Attain at least 18 years of age * Able to occasionally be required to stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 50# and occasionally 80# * Manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures; and can do simple math problems * Able to work within our deli/kitchen environment that includes equipment such as an oven, stove, dishwasher, slicer, coffee machine, steamer, mixer and chef's knives…so frequently you will be exposed to heat, steam, fire and noise * Reasonable accommodations may be made to enable individual with disability to perform the essential function Extra Awesome: Have familiarity with deli operations, but not required. We are always excited to train a new teammate!
    $27k-33k yearly est. 4d ago
  • Peer Supporter

    Choices Careers 3.7company rating

    Dayton, OH

    The Choices Mobile Crisis Response Team is responsible for 24/7 mobile emergency responses (8 a.m. to 8 p.m. face to face, 8 p.m. to 8 a.m. telephonic) for individuals experiencing an emotional, behavioral, and/or mental health crisis in Preble and Montgomery Ohio Counties. The peer supporter is a full-time position (40 hours/week) operating during scheduled shifts. The peer supporter functions as a role model who may be certified in one of three different categories including a peer recovery supporter, a youth peer supporter, or a family peer supporter. The peer recovery supporter is an individual with direct lived experience who has self-identified as being in recovery from a mental health or substance use disorder. The youth peer supporter is an individual who self-identifies as having lived experience with the behavioral health care system and other child or youth serving systems. The family youth supporter is an individual who has self-identified as the caregiver of a person with behavioral health challenges who has successfully navigated service systems for at least one year on behalf of the person. The peer supporter exhibits competency in navigating systems as well as use of coping skills; serves as a consumer advocate, provides consumer information and peer support for consumers in outpatient and inpatient settings. The peer supporter operates from a strengths-based perspective, collaborating with Choices' Crisis Team, clinical leadership, and fellow responders. The peer supporter performs a wide range of tasks to assist individuals in regaining optimal functioning within the community and mastery over their own recovery process. Essential Duties and Responsibilities Can articulate the mission, vision and services provided by Choices and the Mobile Response Team and partners. Communicates the practice expectations of the Mobile Response Team to consumers, community partners, and funders. Can participate in shifts based on a fire house model. Responds to crisis referrals in person within 60 minutes. Work with individuals for 42 days post crisis to provide stabilizing connections to the community and peer support. Adheres to the policies and protocols established by Choices for the Mobile Response Program. Incorporates the guiding principles and values of Systems of Care into their interactions with Individuals experiencing a crisis, fellow team members, Choices staff and system partners. Communicates effectively with the Mobile Response Team Manager to ensure collaborative efforts and proactive response to issues and concerns. Participates in at least one hour of supervision weekly with direct supervisor. Follows established strategic plans and quality improvement procedures to achieve stated goals and enhance the experience of referred individuals. Ensures collection of all necessary service data. Completes required documentation on a timely basis. Participates in scheduled meetings to review performance and quality indicators and makes recommended adjustments to improve the response and stabilization service. Willingly completes other duties as assigned to advance the mission of the Choices and the Mobile Response Team. Qualifications High School Diploma or GED. Some college preferred If peer recovery supporter, 2 years participation in recovery and abstinence from drugs or alcohol. Also must be at least 18 years of age. If youth peer supporter, must be at least 18 but less than 30 years of age. If family peer supporter, must be at least 21 years of age. Must be willing/able to become certified with the Ohio Department of Mental Health and Addiction Services within 30 days of employment. Geographically located to assure a 60-minute response to an immediate need. Prior experience with mental health crisis response preferred. Strong communication and writing skills. Bi-lingual skills (Spanish) a plus. Familiarity with Systems of Care values and principles. Highly organized, and effectively manages multiple priorities simultaneously. Professionally articulate in communicating (oral and written) service expectations, strengths and needs of clients and outcomes. Demonstrated professionalism working in teams with internal colleagues and external audiences in both person and through various electronic media. Enthusiastic about advancing system change within the community. Valid driver's license. Operational smart phone. Ability to work shifts that include evenings, holidays, and weekends. Attests to having read and understood the code of ethics at initial certification and every certification renewal thereafter. Hourly rate: $19.23/hour ($40,000 annually) Benefits Include: Medical, Dental, Vision Employer Paid Life Insurance, Short & Long Term Disability 401k Match Tuition Reimbursement Paid Parental Leave Generous PTO plan Qualified employer for the Public Service Loan Forgiveness Program
    $40k yearly 60d+ ago
  • You're the one they call when stuff needs to get done. Might as well get paid for it.

    Papa John's-Cleveland 4.2company rating

    North Canton, OH

    Job DescriptionAssistant Manager$12.00-$17.00/hr Papa Johns Pizza Papa Johns is looking for Assistant Managers who are ready to level up. If you've got some restaurant or customer service experience and you're ready to lead shifts, help run the show, and keep the pizza flowing-we want you on our team.This is your chance to get management experience, earn solid pay, and grow into something bigger. And yeah, there's pizza involved. What's in it for you $12-$17/hr (based on experience) Flexible schedules-day, night, full-time, part-time Paid training (we don't just throw you in) Meal discounts because… pizza Team incentives and shoutouts for doing a great job Partial cell phone reimbursement Real chances to move up-many of our General Managers started in this role What You'll Be Doing Helping run the store and leading the crew during your shift Making sure orders go out fast, fresh, and correct Jumping in on phones, ovens, cut table-wherever needed Keeping customers happy and the vibe positive Making sure the place stays clean and on point Helping with cash handling, inventory, and shift planning What We're Looking For You've worked in food or retail before, and you're ready for more You're cool under pressure and can lead a team without being bossy You're dependable, upbeat, and ready to learn Must be 18 or older Sound like your kind of thing? Hit apply and let's make it official. We use eVerify to confirm U.S. Employment eligibility.
    $12-17 hourly 27d ago
  • Full Time Evening - MEDINA - Support

    Marks Cleaning Service

    Ohio

    Job Skills / Requirements About Mark's Cleaning We are seeking reliable, hardworking people to join our growing team. We provide supplies, excellent training, and growth opportunities. Apply today! Full Time Cleaner Job Details Location: Medina Monday - Friday 4:30pm to 1:00am (finish time may vary) Salary: $16/hour Job Type: Full Time Number of hires: 1 (Hiring Immediately) Job Description As a Full Time Cleaner, you'll be doing a number of duties to assure we're living out our mission. You'll be responsible for cleaning, training and overseeing the service at our various customers' buildings. This is a great opportunity to utilize your experience in the commercial cleaning industry. Work Schedule Monday thru Friday Weekends as needed Must come to home office daily Custodial Cleaning duties include (but are not limited to): Training Employees Sweeping / Mopping Dusting Vacuuming Emptying Trash General Cleaning Stocking Supplies Disinfecting Occasionally inspecting buildings Occasionally delivering supplies Benefits Competitive pay Paid Time Off Medical / Dental Insurance Great Company Culture and Work Environment Opportunity to Work Independently or in a Team Company Discount Program Room for growth within the company Qualifications: Valid drivers license and clean driving record reliable transportation attention to detail able to work weekends Good time management skills Work Location: Varied locations Work Remotely: No Additional Information / Benefits Benefits: Medical Insurance, Dental Insurance, Paid Vacation, Paid Sick Days This is a Full-Time position 1st Shift, 2nd Shift. Number of Openings for this position: 1
    $16 hourly 17d ago
  • EL Language Support Personnel 25-26 School Year

    Mason City School District 4.1company rating

    Mason, OH

    Educational Aide/Parapro/Support Staff/ESL Aide District: Hamilton County ESC Additional Information: Show/Hide Job Opening Announcement EL Language Support Personnel for 2025-2026 School Year Part-Time Casual QUALIFICATIONS: * High School Diploma * Bilingual preferred * Obtain ODE Educational Aide Permit after employment is approved. JOB GOAL: To provide support to Native Language Speaking students and assist classroom teachers with instructional support to enhance academic achievement of students. ESSENTIAL FUNCTIONS: 1. Must be able to act as a bilingual interpreter/translator in the target language for the staff and limited English proficient student and family. The candidate must be able to contact a family by phone as needed, regarding various concerns. The candidate must be able to translate/interpret all forms in the target language. 2. Can administer assessments of language proficiency such as initial assessments and annual assessments requires by the state. 3. Must provide in-class instruction as directed by teacher utilizing native language supports 4. Must be flexible and dependable while maintaining confidentiality of students and families 5. Have good collaboration skills to work with mainstream teachers, EL staff, and other staff members in the school. 6. Maintain classroom management of small groups of students in the target language. 7. Must be able to communicate clearly in target language and in English in the domains of reading, writing, listening, and speaking. 8. Adheres to all HCESC policies as outlined in the employee handbook 9. Conduct yourself with proper interpreter protocol (adhering to what was said, not interjecting your thoughts, speaking respectfully and directly to persons involved). 10. Supports and advocates for students in the classroom, school, and the community. 11. Accompanies students on field trips and in community training and inclusive settings. 12. Provide professional development to staff on the role of Native Language Supports personnel 13. Participate in student staffing, and educational team meetings for tiers of intervention support. 14. Must satisfy all job-related training and attendance requirements. EQUAL EMPLOYMENT OPPORTUNITY AND ADA STATEMENT: The Hamilton County Educational Service Center is an Equal Opportunity Employer and endeavors to provide the highest quality service through employing professionals selected for their competence and expertise. The Governing Board of Hamilton County Educational Service Center does not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), disability, age, religion, military status, ancestry, genetic information (collectively, "Protected Classes"), or any other legally protected category, in its programs and activities, including employment opportunities. Submit Letter of Interest with Resume to: Hamilton County Educational Service Center 11083 Hamilton Ave, Cincinnati, OH 45231 Attn: Andrew Phillips ************************* Attachment(s): * EL Language Support Personnel BD approved 3-14-2023.pdf Please click here for more info *********************************************************************************
    $22k-28k yearly est. Easy Apply 60d+ ago

Learn more about technical support services manager jobs