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Technologist trainee vs information technology/support technician

The differences between technologist trainees and information technology/support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a technologist trainee and an information technology/support technician. Additionally, an information technology/support technician has an average salary of $45,591, which is higher than the $35,502 average annual salary of a technologist trainee.

The top three skills for a technologist trainee include customer service, hand tools and cleanliness. The most important skills for an information technology/support technician are customer service, troubleshoot, and computer system.

Technologist trainee vs information technology/support technician overview

Technologist TraineeInformation Technology/Support Technician
Yearly salary$35,502$45,591
Hourly rate$17.07$21.92
Growth rate10%10%
Number of jobs71,064161,748
Job satisfaction--
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 51%
Average age4242
Years of experience22

What does a technologist trainee do?

The duties of a technologist trainee depend on one's line of work or industry of employment. Typically, their responsibilities revolve around performing support tasks while gaining workplace insights, such as processing and organizing documentation, assisting in installment and repair procedures, liaising with clients through answering calls and correspondence, attending workshops and training programs, and participating in developing new systems and processes. Furthermore, as a technologist trainee, it is essential to learn and uphold the company's policies and regulations, including its vision and mission.

What does an information technology/support technician do?

An information technology (IT) support technician is an individual who is responsible for providing support and troubleshoots software and hardware problems faced by customers. As for larger organizations that have their own IT department, technicians must work together internally with their IT staff members. IT support technicians are involved in inspecting and resolving minor local area network and wireless network issues, which include TCP/IP, DHCP, and VPN. They are also required to obtain an associate's degree in computer science or related field.

Technologist trainee vs information technology/support technician salary

Technologist trainees and information technology/support technicians have different pay scales, as shown below.

Technologist TraineeInformation Technology/Support Technician
Average salary$35,502$45,591
Salary rangeBetween $27,000 And $46,000Between $31,000 And $66,000
Highest paying CityReno, NVSan Francisco, CA
Highest paying stateHawaiiPennsylvania
Best paying companyBayerMicrosoft
Best paying industryManufacturingTechnology

Differences between technologist trainee and information technology/support technician education

There are a few differences between a technologist trainee and an information technology/support technician in terms of educational background:

Technologist TraineeInformation Technology/Support Technician
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 51%
Most common majorBiologyComputer Science
Most common collegeStanford UniversityUniversity of Pennsylvania

Technologist trainee vs information technology/support technician demographics

Here are the differences between technologist trainees' and information technology/support technicians' demographics:

Technologist TraineeInformation Technology/Support Technician
Average age4242
Gender ratioMale, 66.9% Female, 33.1%Male, 85.4% Female, 14.6%
Race ratioBlack or African American, 11.1% Unknown, 5.3% Hispanic or Latino, 14.9% Asian, 14.9% White, 53.3% American Indian and Alaska Native, 0.4%Black or African American, 10.7% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 13.2% White, 54.6% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between technologist trainee and information technology/support technician duties and responsibilities

Technologist trainee example responsibilities.

  • Manage, plan and perform periodic calibrations of test equipment in accordance with ISO requirements.
  • Lead the preparation, installation and migration for Microsoft s SharePoint collaboration tool across the wing.
  • Manage user accounts and support network/email in a Novell Netware environment.
  • Manage departmental recovery activities after installation of upgrades affecting the LIS affect.
  • Gain experience troubleshooting thin clients, PCs, scanners and portable handheld terminals getting connect to network.
  • Renovate plumbing and HVAC systems.
  • Show more

Information technology/support technician example responsibilities.

  • Manage DHCP entries, assign and reserve IP addresses for different sites and locations.
  • Manage companies ShoreTel VoIP telephone system.
  • Manage and maintain network peripherals including printers, workstations and network connections.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Furnish technical assistance with VoIP system maintenance.
  • Use SCCM to remotely support and install software allowing for a reduction in troubleshooting times.
  • Show more

Technologist trainee vs information technology/support technician skills

Common technologist trainee skills
  • Customer Service, 57%
  • Hand Tools, 8%
  • Cleanliness, 7%
  • Patients, 4%
  • Troubleshoot, 3%
  • Routine Maintenance, 3%
Common information technology/support technician skills
  • Customer Service, 12%
  • Troubleshoot, 9%
  • Computer System, 6%
  • Desk Support, 5%
  • Phone Calls, 4%
  • Remote Desktop, 3%

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