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The differences between technologist trainees and technical support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a technologist trainee and a technical support technician. Additionally, a technical support technician has an average salary of $40,210, which is higher than the $35,502 average annual salary of a technologist trainee.
The top three skills for a technologist trainee include customer service, hand tools and cleanliness. The most important skills for a technical support technician are customer service, technical support, and patients.
| Technologist Trainee | Technical Support Technician | |
| Yearly salary | $35,502 | $40,210 |
| Hourly rate | $17.07 | $19.33 |
| Growth rate | 10% | 10% |
| Number of jobs | 71,064 | 165,677 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 50% | Bachelor's Degree, 40% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
The duties of a technologist trainee depend on one's line of work or industry of employment. Typically, their responsibilities revolve around performing support tasks while gaining workplace insights, such as processing and organizing documentation, assisting in installment and repair procedures, liaising with clients through answering calls and correspondence, attending workshops and training programs, and participating in developing new systems and processes. Furthermore, as a technologist trainee, it is essential to learn and uphold the company's policies and regulations, including its vision and mission.
Technical support technicians are skilled professionals who resolve computer or information technology-related concerns. They may do installations, repairs, or maintenance activities of various applications or computer hardware. They are sometimes assigned specific issues or concerns to resolve so that they will not be bombarded with various issues. This means that they can now specialize in a specific family of concerns. Technical support technicians may provide on-site support, going directly to the person who needs help and doing what needs to be done or troubleshoot the problem in person. They may also be offsite and would usually be manning helpdesk hotlines. Offsite technical support technicians walk the caller through the steps they should do to fix the issues. As such, when a technical support technician is offsite, they are expected to be good communicators and will be able to provide clear instructions.
Technologist trainees and technical support technicians have different pay scales, as shown below.
| Technologist Trainee | Technical Support Technician | |
| Average salary | $35,502 | $40,210 |
| Salary range | Between $27,000 And $46,000 | Between $24,000 And $64,000 |
| Highest paying City | Reno, NV | Philadelphia, PA |
| Highest paying state | Hawaii | Pennsylvania |
| Best paying company | Bayer | Ropes & Gray |
| Best paying industry | Manufacturing | Finance |
There are a few differences between a technologist trainee and a technical support technician in terms of educational background:
| Technologist Trainee | Technical Support Technician | |
| Most common degree | Bachelor's Degree, 50% | Bachelor's Degree, 40% |
| Most common major | Biology | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between technologist trainees' and technical support technicians' demographics:
| Technologist Trainee | Technical Support Technician | |
| Average age | 42 | 42 |
| Gender ratio | Male, 66.9% Female, 33.1% | Male, 66.7% Female, 33.3% |
| Race ratio | Black or African American, 11.1% Unknown, 5.3% Hispanic or Latino, 14.9% Asian, 14.9% White, 53.3% American Indian and Alaska Native, 0.4% | Black or African American, 10.6% Unknown, 5.4% Hispanic or Latino, 16.9% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |