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Technology consultant manager vs information technology support manager

The differences between technology consultant managers and information technology support managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a technology consultant manager and an information technology support manager. Additionally, a technology consultant manager has an average salary of $132,065, which is higher than the $104,424 average annual salary of an information technology support manager.

The top three skills for a technology consultant manager include business development, technical expertise and technical solutions. The most important skills for an information technology support manager are customer service, ITIL, and project management.

Technology consultant manager vs information technology support manager overview

Technology Consultant ManagerInformation Technology Support Manager
Yearly salary$132,065$104,424
Hourly rate$63.49$50.20
Growth rate16%16%
Number of jobs127,364162,131
Job satisfaction--
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 61%
Average age4747
Years of experience88

What does a technology consultant manager do?

A technology consultant manager is responsible for monitoring the efficiency and performance of the company's technology and network systems, including optimization processes and infrastructure maintenance. Technology consultant managers must have excellent knowledge of the technology industry, programming languages, and system codes to identify potential inconsistencies and glitches on the system features for immediate troubleshooting and configuration. They also design alternative technology systems to support business needs, determining data scalability and management and server functions. A technology consultant manager creates reports on technology findings and develops recommendations to boost the systems' productivity and navigation.

What does an information technology support manager do?

Information technology support manager primarily supervises information technology support staff, oversees system and software maintenance, and repairs. They assist with computer equipment installation and purchasing and maintaining a secure network and connectivity for users. It is part of their role to coordinate training and development for new technology users. Another vital role is they monitor online security for users and networks and takes appropriate steps to address possible security breaches if necessary. Moreover, they also develop contingency plans to address any equipment, power, or possible security failure to ensure the protection of technology and data.

Technology consultant manager vs information technology support manager salary

Technology consultant managers and information technology support managers have different pay scales, as shown below.

Technology Consultant ManagerInformation Technology Support Manager
Average salary$132,065$104,424
Salary rangeBetween $103,000 And $168,000Between $76,000 And $142,000
Highest paying CitySan Francisco, CASeattle, WA
Highest paying stateCaliforniaWashington
Best paying companySlalomClinica Sierra Vista
Best paying industryProfessionalFinance

Differences between technology consultant manager and information technology support manager education

There are a few differences between a technology consultant manager and an information technology support manager in terms of educational background:

Technology Consultant ManagerInformation Technology Support Manager
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 61%
Most common majorComputer ScienceBusiness
Most common collegeCarnegie Mellon UniversityStanford University

Technology consultant manager vs information technology support manager demographics

Here are the differences between technology consultant managers' and information technology support managers' demographics:

Technology Consultant ManagerInformation Technology Support Manager
Average age4747
Gender ratioMale, 82.6% Female, 17.4%Male, 82.2% Female, 17.8%
Race ratioBlack or African American, 6.5% Unknown, 5.2% Hispanic or Latino, 9.8% Asian, 15.4% White, 63.0% American Indian and Alaska Native, 0.2%Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.3% Asian, 12.6% White, 64.9% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between technology consultant manager and information technology support manager duties and responsibilities

Technology consultant manager example responsibilities.

  • Assist in managing the critical projects and coordinating the implementation/deployment and SDLC activities.
  • Manage installation and support of company telephony system, incorporating unify messaging and upgrade to TCP/IP switch.
  • Utilize CRM and project management base tracking.
  • Provide technical leadership in designing and implementing benchmark tests for BAAN and ERP applications and performance lab manager.
  • Develop Java base software cartridges for IPSA.
  • Coordinate ordering, scheduling, installation, support and tuning for all ISV ERP benchmarks within IBM.
  • Show more

Information technology support manager example responsibilities.

  • Manage and maintain backup of physical and VMware virtual servers.
  • Manage the acquisition, installation and maintenance of the organization's LAN hardware/software.
  • Manage a staff team for administration on a LAN supporting approximately 50 subscribers.
  • Design and implement a video conferencing system and ensure network stability and QOS and manage the current VoIP network.
  • Lead group of external contractors in the onsite support Helpdesk, setting objectives, assigning tasks and monitoring their assignments.
  • Manage the deployment, maintenance, support and upgrade of servers, PC's, software, operating systems and printers.
  • Show more

Technology consultant manager vs information technology support manager skills

Common technology consultant manager skills
  • Business Development, 16%
  • Technical Expertise, 14%
  • Technical Solutions, 13%
  • Java, 7%
  • ERP, 6%
  • Database, 5%
Common information technology support manager skills
  • Customer Service, 14%
  • ITIL, 4%
  • Project Management, 4%
  • Desk Support, 4%
  • Customer Satisfaction, 4%
  • Database, 3%

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