Toll collector supervisor vs collection supervisor

The differences between toll collector supervisors and collection supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a toll collector supervisor and a collection supervisor. Additionally, a collection supervisor has an average salary of $64,766, which is higher than the $41,159 average annual salary of a toll collector supervisor.

The top three skills for a toll collector supervisor include traffic flow, traffic control and performance evaluations. The most important skills for a collection supervisor are customer service, FDCPA, and delinquent accounts.

Toll collector supervisor vs collection supervisor overview

	Toll Collector Supervisor	Collection Supervisor
Yearly salary	$41,159	$64,766
Hourly rate	$19.79	$31.14
Growth rate	-10%	-8%
Number of jobs	19,228	21,526
Job satisfaction	-	-
Most common degree	Associate Degree, 29%	Bachelor's Degree, 48%
Average age	47	47
Years of experience	6	6

Toll collector supervisor vs collection supervisor salary

Toll collector supervisors and collection supervisors have different pay scales, as shown below.

	Toll Collector Supervisor	Collection Supervisor
Average salary	$41,159	$64,766
Salary range	Between $23,000 And $72,000	Between $45,000 And $92,000
Highest paying City	-	Mount Laurel, NJ
Highest paying state	-	New York
Best paying company	-	Intuitive Surgical
Best paying industry	-	Finance

Differences between toll collector supervisor and collection supervisor education

There are a few differences between a toll collector supervisor and a collection supervisor in terms of educational background:

	Toll Collector Supervisor	Collection Supervisor
Most common degree	Associate Degree, 29%	Bachelor's Degree, 48%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Toll collector supervisor vs collection supervisor demographics

Here are the differences between toll collector supervisors' and collection supervisors' demographics:

	Toll Collector Supervisor	Collection Supervisor
Average age	47	47
Gender ratio	Male, 53.7% Female, 46.3%	Male, 44.6% Female, 55.4%
Race ratio	Black or African American, 10.4% Unknown, 4.6% Hispanic or Latino, 18.6% Asian, 5.2% White, 60.6% American Indian and Alaska Native, 0.6%	Black or African American, 10.1% Unknown, 4.7% Hispanic or Latino, 18.6% Asian, 5.2% White, 60.7% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between toll collector supervisor and collection supervisor duties and responsibilities

Toll collector supervisor example responsibilities.

Manage patient financial counselor activities to ensure that uninsure patients are fully screen and receive application assistance for government Medicaid programs.
Manage patient financial counselor activities to ensure that uninsure patients are fully screen and receive application assistance for government Medicaid programs.
Stabilize and increase portfolio s income to a positive NOI.

Collection supervisor example responsibilities.

Manage receivables, calculate DSO, cash projections, and presentations to upper level management.
Manage re-billings for third party accounts including: commercial carriers, manage care, PPO, POS and HMO organizations.
Verify insurance coverage including Medicaid, Medicare, HMO and indemnity insurance.
Demonstrate effective negotiation urgency and problem resolution skills to resolve delinquent accounts by following state and federal guidelines.
Call monitoring template/system utilize daily to ensure agents are using proper collection techniques, maintaining professionalism and following FDCPA guidelines.
Complete weekly QA's and coaching's for a team of 12+.

Toll collector supervisor vs collection supervisor skills

Common toll collector supervisor skills

Traffic Flow, 20%
Traffic Control, 14%
Performance Evaluations, 13%
Disciplinary Actions, 10%
Customer Service, 10%
ACM, 9%

Common collection supervisor skills

Customer Service, 22%
FDCPA, 5%
Delinquent Accounts, 4%
Credit Card, 4%
Direct Reports, 3%
Medicare, 3%

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Office and Administrative Industry
Toll Collector Supervisor
Toll Collector Supervisor vs Collection Supervisor

Updated January 8, 2025

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