Transportation services representative vs enrollment representative

The differences between transportation services representatives and enrollment representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a transportation services representative and an enrollment representative. Additionally, a transportation services representative has an average salary of $32,595, which is higher than the $31,463 average annual salary of an enrollment representative.

The top three skills for a transportation services representative include patients, patient care and logistics. The most important skills for an enrollment representative are home health, customer service, and data entry.

Transportation services representative vs enrollment representative overview

	Transportation Services Representative	Enrollment Representative
Yearly salary	$32,595	$31,463
Hourly rate	$15.67	$15.13
Growth rate	-4%	-4%
Number of jobs	235,624	185,567
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 51%	Bachelor's Degree, 52%
Average age	40	40
Years of experience	12	12

What does a transportation services representative do?

The Transportation Services Representative plays a key role in any transportation company. He/She generally represents the company in different capacities. For one thing, he/she assists customers by explaining all policies and procedures both verbally and in writing as per requests. For another, as a Transport Services Rep, you will be required to perform a series of administrative duties like keeping inventory of supplies and forms, preparing daily and monthly reports, and sorting out discrepancies between transactions and monies received.

What does an enrollment representative do?

An enrollment representative directly communicates with clients when it comes to enrollment programs. Although their duties vary on their place or industry of employment, it typically includes helping enrollees understand the program requirements and rules, reaching out to enrollees to provide updates, gathering and processing applications, answering inquiries, and collecting payments when necessary. They also perform clerical tasks such as preparing and processing documents, updating databases, and maintaining records. Moreover, an enrollment representative must maintain an active communication line with staff for a smooth and efficient workflow.

Transportation services representative vs enrollment representative salary

Transportation services representatives and enrollment representatives have different pay scales, as shown below.

	Transportation Services Representative	Enrollment Representative
Average salary	$32,595	$31,463
Salary range	Between $25,000 And $41,000	Between $25,000 And $38,000
Highest paying City	Washington, DC	Temecula, CA
Highest paying state	Massachusetts	California
Best paying company	Medical University of South Carolina	Curry College
Best paying industry	Transportation	Non Profits

Differences between transportation services representative and enrollment representative education

There are a few differences between a transportation services representative and an enrollment representative in terms of educational background:

	Transportation Services Representative	Enrollment Representative
Most common degree	Bachelor's Degree, 51%	Bachelor's Degree, 52%
Most common major	Business	Business
Most common college	-	-

Transportation services representative vs enrollment representative demographics

Here are the differences between transportation services representatives' and enrollment representatives' demographics:

	Transportation Services Representative	Enrollment Representative
Average age	40	40
Gender ratio	Male, 54.6% Female, 45.4%	Male, 29.1% Female, 70.9%
Race ratio	Black or African American, 10.7% Unknown, 5.5% Hispanic or Latino, 21.4% Asian, 5.3% White, 56.4% American Indian and Alaska Native, 0.7%	Black or African American, 9.6% Unknown, 5.4% Hispanic or Latino, 21.8% Asian, 6.6% White, 55.9% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between transportation services representative and enrollment representative duties and responsibilities

Transportation services representative example responsibilities.

Manage Facebook and patient communication programs.
Provide transportation for disable patients to non-emergency medical appointments.
Negotiate client pricing for international logistics company, with an emphasis on implementing forecasting mathematics to improve the sales operation.
Process all RMA's and warranty repairs as necesssary.
Process payments at IMAX cash register, ushering movies, operating 3-D simulator ride, and manning main phone line.

Enrollment representative example responsibilities.

Achieve excellent customer satisfaction ratings as documented by CIGNA surveys.
Audit all tickets for proper labs, correct ICD-9 coding and CPT coding.
Learned ICD-9 codes and medical billing to insure prompt and accurate processing of claims.
Resolve claims by verifying CPT and ICD-9 coding and the expected reimbursement per contractual agreements with varying insurance providers.
Proofread any errors than may occur, fax, file, track all PCP forms
Adhere to all key audit controls and comply with all establish standards associate with HIPAA, SOX and SAS70.

Transportation services representative vs enrollment representative skills

Common transportation services representative skills

Patients, 47%
Patient Care, 14%
Logistics, 8%
Customer Service, 8%
CDL, 6%
Data Entry, 5%

Common enrollment representative skills

Home Health, 22%
Customer Service, 18%
Data Entry, 10%
Patients, 6%
CMS, 4%
Enrollment Process, 4%

Transportation Services Representative vs. similar jobs

Transportation Services Representative related careers

Transportation Services Representative related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
Transportation Services Representative
Transportation Services Representative vs Enrollment Representative

Updated January 8, 2025

Browse office and administrative jobs