Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between transportation services representatives and guest service representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a transportation services representative and a guest service representative. Additionally, a transportation services representative has an average salary of $32,595, which is higher than the $26,847 average annual salary of a guest service representative.
The top three skills for a transportation services representative include patients, patient care and logistics. The most important skills for a guest service representative are reservations, guest service, and cleanliness.
| Transportation Services Representative | Guest Service Representative | |
| Yearly salary | $32,595 | $26,847 |
| Hourly rate | $15.67 | $12.91 |
| Growth rate | -4% | -4% |
| Number of jobs | 235,624 | 142,302 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 42% |
| Average age | 40 | 40 |
| Years of experience | 12 | 12 |
The Transportation Services Representative plays a key role in any transportation company. He/She generally represents the company in different capacities. For one thing, he/she assists customers by explaining all policies and procedures both verbally and in writing as per requests. For another, as a Transport Services Rep, you will be required to perform a series of administrative duties like keeping inventory of supplies and forms, preparing daily and monthly reports, and sorting out discrepancies between transactions and monies received.
A guest service representative is responsible for supporting the front desk operations, assisting guests with their needs, and handling guests' inquiries. Guest service representatives duties' include processing payments, leading the guests to their respective rooms, responding to the guests' requests, escalating high-level complaints, maintaining the cleanliness and orderliness of the common areas, performing administrative duties, and suggesting recommendations for improving the guests' experience. A guest service representative should have excellent customer service and communication skills to increase the business's positive feedback.
Transportation services representatives and guest service representatives have different pay scales, as shown below.
| Transportation Services Representative | Guest Service Representative | |
| Average salary | $32,595 | $26,847 |
| Salary range | Between $25,000 And $41,000 | Between $20,000 And $34,000 |
| Highest paying City | Washington, DC | Seattle, WA |
| Highest paying state | Massachusetts | Washington |
| Best paying company | Medical University of South Carolina | Seattle Seahawks |
| Best paying industry | Transportation | Retail |
There are a few differences between a transportation services representative and a guest service representative in terms of educational background:
| Transportation Services Representative | Guest Service Representative | |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 42% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between transportation services representatives' and guest service representatives' demographics:
| Transportation Services Representative | Guest Service Representative | |
| Average age | 40 | 40 |
| Gender ratio | Male, 54.6% Female, 45.4% | Male, 29.9% Female, 70.1% |
| Race ratio | Black or African American, 10.7% Unknown, 5.5% Hispanic or Latino, 21.4% Asian, 5.3% White, 56.4% American Indian and Alaska Native, 0.7% | Black or African American, 11.8% Unknown, 5.3% Hispanic or Latino, 20.2% Asian, 6.5% White, 55.4% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |