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The differences between transportation services representatives and guest services can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a transportation services representative and a guest services. Additionally, a transportation services representative has an average salary of $32,595, which is higher than the $27,247 average annual salary of a guest services.
The top three skills for a transportation services representative include patients, patient care and logistics. The most important skills for a guest services are guest service, reservations, and customer service.
| Transportation Services Representative | Guest Services | |
| Yearly salary | $32,595 | $27,247 |
| Hourly rate | $15.67 | $13.10 |
| Growth rate | -4% | -4% |
| Number of jobs | 235,624 | 94,619 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 45% |
| Average age | 40 | 40 |
| Years of experience | 12 | 12 |
The Transportation Services Representative plays a key role in any transportation company. He/She generally represents the company in different capacities. For one thing, he/she assists customers by explaining all policies and procedures both verbally and in writing as per requests. For another, as a Transport Services Rep, you will be required to perform a series of administrative duties like keeping inventory of supplies and forms, preparing daily and monthly reports, and sorting out discrepancies between transactions and monies received.
Guest service representatives, also known as guest service agents, are specialists in the hospitality industry. Generally, these agents are employed in hotels, spa units, or in places where guests need service or information for better accommodation. They multitask in the industry to provide outstanding service to guests. Building good relationships with customers is paramount to their job as they help promote a friendly environment. Their primary aim is to make their customers happy and satisfied with any service they offer.
Transportation services representatives and guest services have different pay scales, as shown below.
| Transportation Services Representative | Guest Services | |
| Average salary | $32,595 | $27,247 |
| Salary range | Between $25,000 And $41,000 | Between $20,000 And $35,000 |
| Highest paying City | Washington, DC | New York, NY |
| Highest paying state | Massachusetts | New York |
| Best paying company | Medical University of South Carolina | Columbia University in the City of New York |
| Best paying industry | Transportation | Retail |
There are a few differences between a transportation services representative and a guest services in terms of educational background:
| Transportation Services Representative | Guest Services | |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 45% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between transportation services representatives' and guest services' demographics:
| Transportation Services Representative | Guest Services | |
| Average age | 40 | 40 |
| Gender ratio | Male, 54.6% Female, 45.4% | Male, 38.0% Female, 62.0% |
| Race ratio | Black or African American, 10.7% Unknown, 5.5% Hispanic or Latino, 21.4% Asian, 5.3% White, 56.4% American Indian and Alaska Native, 0.7% | Black or African American, 10.6% Unknown, 5.5% Hispanic or Latino, 22.3% Asian, 6.5% White, 54.3% American Indian and Alaska Native, 0.8% |
| LGBT Percentage | 7% | 7% |