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The differences between transportation services representatives and provider services representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a transportation services representative and a provider services representative. Additionally, a provider services representative has an average salary of $33,858, which is higher than the $32,595 average annual salary of a transportation services representative.
The top three skills for a transportation services representative include patients, patient care and logistics. The most important skills for a provider services representative are customer service, data entry, and patients.
| Transportation Services Representative | Provider Services Representative | |
| Yearly salary | $32,595 | $33,858 |
| Hourly rate | $15.67 | $16.28 |
| Growth rate | -4% | -4% |
| Number of jobs | 235,624 | 252,118 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 41% |
| Average age | 40 | 40 |
| Years of experience | 12 | 12 |
The Transportation Services Representative plays a key role in any transportation company. He/She generally represents the company in different capacities. For one thing, he/she assists customers by explaining all policies and procedures both verbally and in writing as per requests. For another, as a Transport Services Rep, you will be required to perform a series of administrative duties like keeping inventory of supplies and forms, preparing daily and monthly reports, and sorting out discrepancies between transactions and monies received.
A provider services representative is responsible for supporting, developing, and maintaining service relationships with involved participants, including providers, physicians, and administrators. Your duties typically include responding to direct and electronic questions from clients about rates, policies, referrals, and eligibility, handling telephone calls for the provider and member inquiries, and resolving complaints by the member and member representative. In addition, you will be assisting in collecting supporting data and documentation about the member's care. You are also expected to conduct research to be able to provide a well-informed answer to members' inquiries.
Transportation services representatives and provider services representatives have different pay scales, as shown below.
| Transportation Services Representative | Provider Services Representative | |
| Average salary | $32,595 | $33,858 |
| Salary range | Between $25,000 And $41,000 | Between $24,000 And $46,000 |
| Highest paying City | Washington, DC | New York, NY |
| Highest paying state | Massachusetts | New York |
| Best paying company | Medical University of South Carolina | Oracle |
| Best paying industry | Transportation | Health Care |
There are a few differences between a transportation services representative and a provider services representative in terms of educational background:
| Transportation Services Representative | Provider Services Representative | |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 41% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between transportation services representatives' and provider services representatives' demographics:
| Transportation Services Representative | Provider Services Representative | |
| Average age | 40 | 40 |
| Gender ratio | Male, 54.6% Female, 45.4% | Male, 22.2% Female, 77.8% |
| Race ratio | Black or African American, 10.7% Unknown, 5.5% Hispanic or Latino, 21.4% Asian, 5.3% White, 56.4% American Indian and Alaska Native, 0.7% | Black or African American, 11.5% Unknown, 5.1% Hispanic or Latino, 20.4% Asian, 6.4% White, 55.9% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |