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The differences between transportation services representatives and support representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a transportation services representative and a support representative. Additionally, a support representative has an average salary of $33,372, which is higher than the $32,595 average annual salary of a transportation services representative.
The top three skills for a transportation services representative include patients, patient care and logistics. The most important skills for a support representative are patients, customer service, and troubleshoot.
| Transportation Services Representative | Support Representative | |
| Yearly salary | $32,595 | $33,372 |
| Hourly rate | $15.67 | $16.04 |
| Growth rate | -4% | -4% |
| Number of jobs | 235,624 | 246,710 |
| Job satisfaction | - | 4 |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 52% |
| Average age | 40 | 40 |
| Years of experience | 12 | 12 |
The Transportation Services Representative plays a key role in any transportation company. He/She generally represents the company in different capacities. For one thing, he/she assists customers by explaining all policies and procedures both verbally and in writing as per requests. For another, as a Transport Services Rep, you will be required to perform a series of administrative duties like keeping inventory of supplies and forms, preparing daily and monthly reports, and sorting out discrepancies between transactions and monies received.
The primary job of technical support representatives is to answer incoming calls and resolve customer problems or complaints related to computer hardware and software. They typically work in team environments and report directly to the technical department manager. Aside from answering phone calls, they also maintain the solutions database and respond to online chat requests and technical support emails. A successful technical support representative should have an in-depth knowledge of diagnosing and fixing computer problems, customer service skills, and problem-solving skills.
Transportation services representatives and support representatives have different pay scales, as shown below.
| Transportation Services Representative | Support Representative | |
| Average salary | $32,595 | $33,372 |
| Salary range | Between $25,000 And $41,000 | Between $26,000 And $42,000 |
| Highest paying City | Washington, DC | Santa Barbara, CA |
| Highest paying state | Massachusetts | Alaska |
| Best paying company | Medical University of South Carolina | Accenture |
| Best paying industry | Transportation | Technology |
There are a few differences between a transportation services representative and a support representative in terms of educational background:
| Transportation Services Representative | Support Representative | |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 52% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between transportation services representatives' and support representatives' demographics:
| Transportation Services Representative | Support Representative | |
| Average age | 40 | 40 |
| Gender ratio | Male, 54.6% Female, 45.4% | Male, 44.4% Female, 55.6% |
| Race ratio | Black or African American, 10.7% Unknown, 5.5% Hispanic or Latino, 21.4% Asian, 5.3% White, 56.4% American Indian and Alaska Native, 0.7% | Black or African American, 11.5% Unknown, 5.4% Hispanic or Latino, 19.6% Asian, 7.0% White, 55.8% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |