Post job

UnitedHealth Group jobs in Portland, ME

- 249 jobs
  • MPP Internship- Bangor

    Unitedhealth Group Inc. 4.6company rating

    Unitedhealth Group Inc. job in Portland, ME

    Internships at Optum. If you want an intern experience that will dramatically shape your career, consider a company that's dramatically shaping our entire health care system. Optum, part of the UnitedHealth Group family of companies, is a leading health services and innovation company dedicated to helping make the health system work better for everyone. With more than 94,000 people collaborating worldwide, Optum combines people, technology, data and action to improve the delivery, quality and efficiency of health care. Our internship opportunities provide a view of a rapidly evolving, incredibly challenging marketplace of ideas, products and services. Here, you'll work with some of the smartest people in the business on assignments that matter. Join us to start Caring. Connecting. Growing together. During this 10-week internship, you'll gain hands-on experience within a leading health system through the Market Performance Partnership (MPP) Internship Program. The program encompasses a variety of service areas within our Optum Insight (OI) Provider Market team. Interns in the 2026 cohort will be placed in one of eight hybrid-location sites based on business needs and geographic location: * Eden Prairie, Minnesota * Waukesha, Wisconsin * Owensboro, Kentucky * Boulder, Colorado * Walnut Creek, California * Bangor, Maine Primary Responsibilities: The following are service areas where candidates may be placed. Please note that service area placement is dependent on business need and availability. While we will take your service area preference into consideration, it is not guaranteed. Interns will get the opportunity to work on various projects within their assigned service area that may include: * Inpatient Care Management * Revenue Cycle Management * Analytics * Information Technology * Account Services * Sustainability & Growth * Project Management * Health Informatics/Epic During our 10-week internship program, you will gain meaningful work experience and exposure to the nation's leading health care company, while learning what a career at UnitedHealth Group will have in store for you. The goal of our internship is to put people first and stay true to our mission - helping people live healthier lives and helping the health system work better for everyone. * This is a Full-Time summer internship position working 40 standard business working hours Monday-Friday from June 2, 2026 - August 7, 2026* There will be no exception to any early or late date requests No early end date requests * UnitedHealth Group is not able to offer visa sponsorship now or in the future for this position* You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: * Currently pursuing a bachelor's degree in healthcare administration, Analytics, Information Technology, or Business related * Intermediate level of experience with productivity tools such as Microsoft Excel, Word and PowerPoint * Proven comfortability with public speaking and client-facing work * Proven solid problem-solving skills and ability to work independently or as part of a team * Proven eagerness to learn and adapt to new technologies and methodologies * Must be eligible to work in the U.S. without company sponsorship, now or in the future, for employment-based work authorization (F-1 students with practical training and candidates requiring H-1Bs, TNs, etc. will not be considered) Preferred Qualification: * Experience/knowledge of health care systems Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18 to $32 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
    $18-32 hourly 60d+ ago
  • Financial Counselor

    Unitedhealth Group Inc. 4.6company rating

    Unitedhealth Group Inc. job in Portland, ME

    $3,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Opportunities at Northern Light Health, in strategic partnership with Optum. Whether you are looking for a role in a clinical setting or supporting those who provide care, we have opportunities for you to make a difference in the lives of those we serve. As a statewide health care system in Maine, we work to personalize and streamline health care for our communities. If the place for you is at a large medical center, a rural community practice or home care, you will find it here. Join our compassionate culture, enjoy meaningful benefits and discover the meaning behind: Caring. Connecting. Growing together. The Financial Counselor primary function is to ensure a constant and reliable cash flow, maximize revenue collections, minimize Accounts Receivable losses (bad debt) and promote excellent public relations. The Financial Counselor is responsible for ensuring all accounts passing through the unit are screened for linkage opportunities and appropriate actions are completed. Location: Mercy Hospital, 175 Fore River Parkway, Portland, ME 04102 This position is full-time, Monday - Friday. Employees are required to work between the hours of 8:00 AM - 4:30 PM EST including the flexibility to work occasional overtime and weekends based on business need. Primary Responsibilities: * Screens appropriate patients for possible healthcare coverage or financial assistance opportunities to determine eligibility, coverage levels and billing requirements * Counsels' patients as to financial responsibility while assessing suitability for in-house programs of Free Care, Discounted Care and Payment Plans. Ensure all accounts are screened for linkage opportunities and appropriate actions are completed * Performs a daily check of all qualifying patients and assesses/offers financial assistance * Functions as the liaison with various departments for determining financial options and financial counseling for scheduled procedures and price-shopping * Records and prepares statistics for outreach of financial assistance programs offered * Maximize revenue collections * Minimizes accounts receivable losses (bad debt) by use of workflows, technology and tools provided * Maintains a safe environment complying with NLH policies and procedures; reports directly addresses environmental hazards and violations of patient safety policy and/or protocol when involved or observed * May perform other duties upon request * Identifies outstanding balances from patient's previous visits and attempts to collect any amount due * Functions as a Superuser for primary computer systems * Proactively identifies process improvement opportunities * Works on Special Projects as needed * Performs the duties of a Financial Counselor (Patient Access) * Maintains up - to - date knowledge of specific admission, registration and pre - registration requirements for all areas You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: * High School Diploma/GED (or higher) * 2+ years of experience in a hospital or medical setting * Intermediate level of proficiency in Windows, Excel and Microsoft Office * Ability to type at the speed of 35+ WPM (words per minute) * Ability to work any shift between the hours of 8:00 AM - 4:30 PM EST from Monday - Friday including the flexibility to work occasional overtime * Full Flu vaccination is an essential job function of this role. Candidates located in states that mandate Flu booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation * Must be 18 years of age or older Preferred Qualifications: * 1+ years of electronic health record experience * 1+ years of experience in a Hospital Patient Registration OR Patient Account Services Soft Skills: * Verbal and written aptitude for adequate communication with the public, physicians, physician office staff, Registration staff and other healthcare professionals * Must demonstrate the ability to work well with others and to work independently without direct supervision * Must exhibit a caring attitude toward patients, co - workers and other customers * Ability to handle multiple priorities successfully * Ability to demonstrate close attention to detail * Ability to present in a professional manner * Strong interpersonal, communication and customer service skills * Ability to use multiple systems and multi-task PLEASE NOTE The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED #RPOLinkedin
    $17.7-31.6 hourly 60d+ ago
  • Staff Counsel

    Liberty Mutual 4.5company rating

    Portland, ME job

    This role is primarily remote in Portland, Maine, except for required appearances. At Liberty Mutual, we're committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders' rights and positively impacting our business. As an Attorney at Liberty Mutual, you'll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, and a 401(k) plan with matching contributions. If you're looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you'll represent Liberty Mutual and our policyholders in moderately complex civil litigation matters involving claims for monetary damages or compensation for personal injuries or property damage of moderate value. Liberty Mutual is seeking a skilled and proactive Attorney to independently manage moderately complex civil litigation matters. This role requires a deep understanding of legal principles and insurance law, strategic case management, advanced technology utilization, and strong client relationship skills. The Attorney will develop and execute sophisticated legal strategies, lead settlement negotiations, mentor junior attorneys, and contribute to organizational improvements while maintaining the highest standards of legal ethics and compliance. Responsibilities: Litigation Management and Execution: Independently manage all phases of litigation involving claims of moderate to heavy value Conduct comprehensive legal research, draft precise pleadings, motions, and other legal documents. Lead settlement negotiations and participate in hearings, trials, and mediations to achieve optimal case outcomes. Workers' Compensation experience is also desirable. Litigation Support: Support Senior Trial Counsel and Senior Litigation Counsel in all aspects of case handling through trial, including preparation, management, and assistance at every stage of the litigation process. Legal Strategy Development: Develop, implement, and continuously refine advanced legal strategies for discovery, investigation, and trial preparation. Technology Utilization: Employ advanced e-discovery tools, case management systems, and data analysis software to streamline workflows and reduce costs. Client Advisory and Relationship Management: Provide clear, well-reasoned legal opinions and strategic advice to clients and Claims Representatives. Build and sustain trusted relationships by understanding client operations and legal challenges. Risk Evaluation and Mitigation: Identify, evaluate, and mitigate legal risks associated with cases in collaboration with clients and senior attorneys. Training, Mentoring, and Leadership: Design and conduct training sessions and workshops for Legal, Claims, and related departments. Mentor junior attorneys and legal support staff, offering guidance and direction to elevate team performance. Documentation and Compliance: Ensure all legal documents are meticulously prepared, accurate, and compliant with relevant laws, regulations, and company policies. Adhere strictly to ethical guidelines, licensing requirements, and the Model Rules of Professional Conduct (MRPC). Organizational Improvement and Innovation: Identify and implement opportunities for process automation and workflow enhancements. Qualifications Juris Doctor (JD) or LLB degree from an accredited law school. Admission to the bar in Maine and in good standing; special licenses to practice before particular boards or federal courts may be required. Minimum of 5 years of successful trial attorney experience, preferably within insurance law and related litigation. Proven experience managing moderately complex litigation with demonstrated success in achieving favorable outcomes. General knowledge of insurance law, and as necessary, workers' compensation and/or No Fault law. Exceptional legal research, writing, negotiation, and analytical skills. Proficient in advanced e-discovery tools, legal case management software, and remote collaboration technologies. Demonstrated ability to mentor and lead junior attorneys and legal staff. Excellent communication, interpersonal, and client relationship management skills. Commitment to ethical legal practice and compliance with all regulatory and professional standards. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco We can recommend jobs specifically for you! Click here to get started.
    $85k-123k yearly est. Auto-Apply 8h ago
  • Portfolio Scrum Master

    Liberty Mutual 4.5company rating

    Portsmouth, NH job

    Join a team modernizing the future of commercial insurance at Liberty Mutual. Our Small Commercial Software Product tech group is leading the migration to a north‑star architecture on our go‑forward platform, building scalable, API‑first, cloud‑native solutions that will define the next generation of our product landscape. Your work will deliver measurable impact on Liberty's bottom line as we design and deliver platforms that simplify complex workflows, reduce manual effort, and apply AI and automation to improve efficiency and quality. You'll be the servant leader who partners with product, engineering, and business stakeholders to remove impediments, drive predictable sprints and releases, and turn roadmaps into measurable business value. Key Responsibilities: Cross-Team & Portfolio Coordination: * Manages dependencies and initiatives spanning multiple teams and domains * Maintains work visibility, identifies blockers, and escalates issues as needed * Coordinates with stakeholders to ensure alignment and maintain delivery momentum * Serves as communication hub between teams, leadership, and stakeholders Problem Solving & Consensus Building: * Facilitates complex problem-solving across diverse teams and competing priorities * Builds consensus among stakeholders with different perspectives and objectives * Manages multiple priorities while maintaining strategic focus Stakeholder Management: * Facilitate difficult conversations and apply conflict resolution skills * Maintains transparency and builds networks of change agents * Supports organizational Agile transformation at both tactical and strategic levels * Familiarity with software development life cycle and experience driving delivery in an agile tech environment * Demonstrated ability to lead complex projects across multiple teams engaged in disparate work Qualifications * Bachelor`s degree in a relevant field (business, computer science, humanities, etc.) and at least 5 years related experience * Beginner/1st level Scrum certification preferred * Demonstrated experience delivering across multiple teams engaged in disparate work * Experience applying AI and automation to improve efficiency and quality * Knowledge/training equivalent to advanced/2nd level certifications from a reputable Lean-Agile organization a plus but not required (PSM II, ICAgile Professional, Agile Team Facilitation (ICP-ATF), ICAgile Professional, Agile Coaching (ICP-ACC)) * Scrum certification strongly preferred * Experience working in a scaled agile framework preferred * Thorough knowledge of business functions and extensive understanding of business operations, strategies and objectives * Track record of continued and recent education in Lean-Agile including training, conferences, user groups, cohorts, self-study, etc About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco
    $93k-116k yearly est. Auto-Apply 3d ago
  • Portfolio Management Associate Director

    Morgan Stanley 4.6company rating

    Portland, ME job

    Portfolio Management (PM) Associate Directors provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. As senior members of the service team, they assist FAs/PWAs/teams with the development and execution of investment strategies based on client goals. Leading with a client first mindset, a successful candidate for this role will have strong interpersonal skills and their focus will be on delivering an exceptional client experience. In partnership with Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams, this role will create reporting on investment activity and performance and communicate effectively with clients regarding their accounts, market conditions and economic trends. DUTIES and RESPONSIBILITIES: • At the direction of the FA/PWA/team, entering new or adjusting existing asset allocations and inputting trades • At the request of the client and/or FA/PWA/team, preparing and reviewing various client reports from firm-approved systems for existing or prospective clients • At the request of the client and/or FA/PWA/team, assisting with research using firm-approved systems • At the request of FA/PWA/team, participating in existing client and/or prospective client meetings, representing the service lens • At the direction of the client or FA/PWA/team, making updates to clients' estate, trust, retirement, and insurance objectives • Reviewing new client prospects that are developed through leads and referrals in relations to the FA/PWA/team's client service model • At the direction of FA/PWA/team, executing against all clerical elements of digital and in-person marketing strategies including conferences and seminars or webinars, websites, social media and regular email connectivity • Providing feedback and suggesting upgrades to Portfolio Management business partners on firm approved tools and resources EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS: Education and/or Experience • 10+ years of experience in a field relevant to the position required • Advanced degree or professional certification or prior industry experience required • Active Series 7 (GS) and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA) required • Additional product licenses may be required • Strong compliance record Knowledge/Skills • Strong leadership skills • Knowledge of financial services products, including but not limited to equities, bonds, options, mutual funds, annuities, insurance, and managed accounts • Technically proficient and quick learner of new and updated platforms • Detail oriented with superior organizational skills and ability to prioritize • Expert knowledge of basic personal computer, MS Office (particularly MS Excel) and internet applications • Exceptional writing, interpersonal and client service skills • Strong time management skills • Team player with the ability to collaborate with others • Ability to work in a fast-paced, evolving environment • Adaptable and ability to multi-task • Goal oriented, self-motivated and results driven Reports to: • Market Business Service Officer and/or Business Service Officer WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
    $110k-151k yearly est. Auto-Apply 25d ago
  • Assistant Director, Data Science

    Liberty Mutual 4.5company rating

    Portsmouth, NH job

    Join our team to fill the explosive demand for AI in the legal industry. The Global Legal & Compliance department at Liberty Mutual needs your help to meet these opportunities by applying data science tools including deep learning and generative AI to legal problems such as document analysis, billing audit, and outcome simulations. We are looking for an experienced data scientist to build AI and decision-support tools that help the Legal Department work more efficiently and deliver better outcomes to our clients and policyholders on legal related issues. This will include end-to-end development from ideation to deployment and working directly with senior legal leaders to understand their business needs and demonstrate model results. In this role, you will collaborate closely with a team of data scientists, legal professionals, analysts, and IT developers. You will independently work with stakeholders to drive project outcomes by applying your technical skills to high priority opportunities and enhance the Data Science team's processes and capabilities. You and the team will work with clients across the company to develop a strong understanding of business needs. You will research and apply NLP, machine learning, generative AI, and statistical algorithms to projects aimed at reducing legal costs and enabling advanced capabilities for legal professionals at Liberty Mutual. Example projects include using deep learning-based NLP models to classify millions of text-based legal records, building machine learning models to predict the outcome of a case, and using generative AI to summarize and extract key information from extensive documents to inform decision-making. Responsibilities: * Develops predictive and explanatory AI solutions that help improve legal decision-making using deep learning, machine learning, NLP (Natural Language Processing), and generative AI techniques. * Applies broad knowledge of sophisticated analytics techniques to manipulate large structured and unstructured data sets to generate insights to inform business decisions. * Identifies new strategic opportunities for use of theoretical methods and tools. * Researches and develops predictive analytic tools. * Leverages knowledge to create and design solutions for business needs. * Mines large data sets using sophisticated analytical techniques to generate insights and inform business decisions. * Identifies and tests hypotheses, ensuring statistical significance, and builds predictive models for business application. * Translates quantitative analyses and findings into accessible visuals for non-technical audiences, providing a clear view into interpreting the data. * Enables the business to make clear tradeoffs between and among choices, with a reasonable view into likely outcomes. * Customizes analytic solutions to specific client needs. * Responsible for larger components of projects of moderate to high complexity. * Guides aspects of project design as a technical consultant for the team. * Regularly engages with the data science community and participates in cross functional working groups. Qualifications * Broad knowledge of predictive analytic techniques and statistical diagnostics of models. * Expert knowledge of predictive toolset and serves as expert resource for tool development. * Demonstrated ability to exchange ideas and convey complex information clearly and concisely. * Demonstrated proficiency in Python. * Experience working with common technical infrastructure utilities (cloud-based compute, storage services, version control, etc). * Ability to effectively self-manage longer-term efforts by establishing and adhering project milestones and deadlines. * Networks with key contacts outside own area of expertise. Ability to establish and build relationships within the aligned functional area or business unit. * Ability to give effective training and presentations to peers, management and business leaders. * Ability to use results of analysis to persuade team or department management to a particular course of action. * Has a value driven perspective with regard to understanding of work context and impact. * Competencies typically acquired through a Ph.D. degree (in Statistics, Mathematics, Economics, Actuarial Science or other scientific field of study) and a minimum of 2 years of relevant experience, a Master's degree (scientific field of study) and a minimum of 4 years of relevant experience or may be acquired through a Bachelor's degree (scientific field of study) and a minimum of 5+ years of relevant experience. Preferred Qualifications: * Experience developing and implementing generative AI solutions. * Understanding of MLOps principles to aid in development and deployment of efficient, robust, and repeatable work products. * Experience applying machine learning, deep learning, and/or NLP techniques, especially using PyTorch, Hugging Face, and sci-kit-learn on large, unstructured data. * Experience working with insurance, claims, or legal data. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco
    $100k-131k yearly est. Auto-Apply 13d ago
  • Pharmacy Technician

    Unitedhealth Group Inc. 4.6company rating

    Unitedhealth Group Inc. job in Portland, ME

    "A Day in the Life" video Opportunities with Genoa Healthcare. A career with Genoa Healthcare means you are part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine: we change lives for the better. People with serious mental or chronic illness - and those who care for them - have moving stories, and at Genoa we become their voice, their partner. Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the right medications and can follow their treatment plans. Our personalized services - in-clinic pharmacies, medication management and more - are leading the way to a new level of care. Genoa is a pharmacy care services company that is part of Optum and UnitedHealth Group's family of businesses. We are part of a leading information and technology-enabled health services business dedicated to making the health system work better for everyone. Join us to start Caring. Connecting. Growing together. We seek a Pharmacy Technician to support all functions of the Genoa mental health and specialty pharmacy primarily through dispensing medical prescriptions and performing necessary clerical duties while under the direct supervision of a Registered Pharmacist. Hours: Monday-Friday 8:30am to 5:00pm EST with lunch from 12:30pm to 1:00pm EST Location: 165 Lancaster St, Suite P, Portland, ME, 04101 Primary Responsibilities: * Provides exceptional customer service to all consumers and members of the clinic staff * Fills prescription orders and makes them available for verification under direct supervision of the Registered Pharmacist * Orders, receives and stores incoming pharmacy supplies * Receives and processes wholesaler medication orders * Verifies medication stock and enters data in computer to maintain inventory records * Works with the Pharmacist to assist in the pharmacy functions and keeping the pharmacy in compliance with all federal and state requirements * Performs various clerical duties relating to the department * Communicates with strong professional verbal and written communication skills * Other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: * Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays * Medical Plan options along with participation in a Health Spending Account or a Health Saving account * Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage * 401(k) Savings Plan, Employee Stock Purchase Plan * Education Reimbursement * Employee Discounts * Employee Assistance Program * Employee Referral Bonus Program * Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) * More information can be downloaded at: ************************* You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: * Active and unrestricted Pharmacy Technician license in the state of Maine or the ability to obtain within 14 days of offer date * Ability to use your own car to make deliveries if needed * Ability to stand for a prolonged period * Access to reliable transportation & valid US driver's license Preferred Qualifications: * National Pharmacy Technician Certification * Pharmacy and prescription data entry experience * Immunization Certified Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED
    $16-27.7 hourly 40d ago
  • Change Manager, Claims Transformation

    Liberty Mutual 4.5company rating

    Portsmouth, NH job

    The Change Manager for the Evergreen program will lead the end-to-end change management strategy and execution for a multi-year Workers' Compensation Claims Transformation initiative. This role is pivotal in driving adoption of a new claims system, redesigning business processes, and embedding a culture of transformation across the organization. The Change Manager will partner closely with cross-functional teams, senior leadership, and frontline stakeholders to ensure the program delivers sustainable change and business value. Key Responsibilities: Strategy & Planning * Develop and execute a comprehensive change management strategy aligned with program goals, timelines, and stakeholder needs. * Create and maintain change roadmaps, stakeholder engagement plans, and communication strategies. * Align change efforts with organizational culture initiatives and transformation ethos. Stakeholder Engagement * Identify, analyze, and manage stakeholder groups across all levels of the organization. * Build strong relationships with business leaders, frontline teams, and transformation partners. * Facilitate feedback loops and ensure stakeholder voices are integrated into change plans. Communication & Enablement * Design and deliver clear, compelling communications that articulate the vision, benefits, and progress of the transformation. * Develop training and enablement plans to support adoption of new systems and processes. * Support leaders and managers in becoming change champions. Culture & Behavioral Change * Embed cultural transformation into change activities, focusing on mindset shifts, collaboration, and accountability. * Partner with Talent and organizational development teams to align change efforts with broader culture initiatives. * Monitor and influence organizational readiness and resilience. Measurement & Continuous Improvement * Define success metrics and KPIs for change adoption and cultural impact. * Track progress, identify risks, and adjust strategies as needed. * Capture lessons learned and continuously improve change practices. Skills & Experience Required: * Proven experience leading large-scale change initiatives, ideally in insurance, healthcare, or complex operational environments. * Deep understanding of change management methodologies (e.g., Prosci, Kotter, ADKAR). * Strong communication, facilitation, and stakeholder management skills. * Experience with technology implementations and process redesign. * Ability to navigate complex organizational dynamics and influence without authority. Preferred Experience: * Experience in workers' compensation or claims operations. * Background in organizational development or culture transformation. * Familiarity with agile or hybrid program delivery models. This role requires a transformational leader who is: * Empathetic and people-centered, with a deep understanding of how change impacts individuals and teams. * Strategic and pragmatic, able to balance long-term vision with day-to-day execution. * Culturally attuned, passionate about shaping behaviors and fostering a growth mindset. * Resilient and adaptable, thriving in ambiguity and complexity. * Collaborative and inclusive, building trust and momentum across diverse stakeholder groups. * Please note: Candidates located within 50 miles of hub locations will be expected to be in-office 2 days a month* Qualifications * Expert-level ability in managing all aspects of the project management life cycle for multiple projects at one time to include those complex in nature. * Advanced knowledge of project management tools. * Strong ability to adapt and address unique challenges in collaborative and creative ways. Project management certification strongly preferred. * Displays advanced communication, organizational, analytical, critical thinking, and team building skills as well as advanced presentation, influencing, and relationship management skills. * Advanced business operations knowledge to include understanding the function's value chain and market conditions strongly preferred. * Competencies typically acquired through a Bachelor's degree or equivalent experience. Advanced degree preferred. * Minimum of 10 years of relevant experience to include project management work. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco
    $74k-95k yearly est. Auto-Apply 29d ago
  • Senior Solutions Engineer, Software (Guidewire)

    Liberty Mutual 4.5company rating

    Portsmouth, NH job

    This position plays a pivotal role in driving the development and deployment of the end-to-end Unified Insurance Platform (UIP) leveraging Guidewire PolicyCenter. It is a highly impactful and visible opportunity to inspire teams and shape the future of insurance technology within the organization. Technical Oversight and Engineering Solutions The role is responsible for providing technical direction and engineering solutions for the most complex and strategic system and application development initiatives. This involves implementing technological advancements that align with business objectives and long-term strategies, developing thorough and integrated system, technical, and product recommendations. Design Reviews and Architecture Standards The incumbent oversees design reviews and frameworks for multiple product teams and substantial portfolios. By collaborating closely with Solution Architects and Tech Enablement, this role drives the consistent adoption of architecture standards, fostering operational excellence, security, reliability, performance efficiency, and cost optimization throughout the organization. Thought Leadership and Strategic Influence Recognized across the discipline as a thought leader, this position influences senior leadership decisions and advances engineering practices within the company. The individual will lead the formulation and execution of a technical roadmap designed to accelerate delivery velocity and unlock new engineering capabilities across PolicyCenter and related products. Key Responsibilities * Develop clear, comprehensive, and integrated system, technical, and product recommendations to ensure consistency, security, maintainability, and flexibility within the UIP business domain and portfolio. * Articulate and champion a bold technical vision and roadmap for UIP, balancing rapid experimentation with scalable, long-term architecture development. * Consult and collaborate with technology leaders, product managers, business operations, and peer groups on both long- and short-term product features, providing portfolio-level oversight and influencing the engineering backlog for programs and teams. * Lead architecture and design reviews; provide technical guidance to engineering teams, resolving complex technical challenges across Policy, Quoting, and Underwriting domains. * Define and lead the adoption of engineering excellence guardrails, standards, and patterns across multiple product teams and large portfolios. * Contribute to forecasting business and IT trends to set technical direction, serving as a trusted advisor for UIP platform strategy and capabilities. * Promote the adoption of the well-architected framework to embed Operational Excellence, Security, Reliability, Performance Efficiency, and Cost Optimization into cultural norms; act as an expert on non-functional system characteristics. * Develop and execute technical software development strategies across various domains, evolving the tech stack to leverage modern backend and frontend frameworks, storage, eventing, and messaging solutions; accountable for solution quality, usability, and performance. * Recommend improvements for process efficiency and effectiveness; consistently share best practices and drive process enhancements within and across teams. * Partner with Architecture, Tech Enablement, and the Guidewire platform team to implement monitoring, alerting, and automation for platform reliability, scalability, and cost-efficiency, contributing to a highly available and performant platform. * Participate in incident management events, provide consultative recommendations for resolutions, lead post-incident reviews, and drive remediation and resilience improvements. * Maintain collaborative and strategic partnerships among customers, vendors, business partners, and technology teams; work closely with vendor teams supporting Guidewire PolicyCenter to ensure adherence to engineering, coding, and platform standards; solve complex engineering challenges across implementation domains. * Break down complex problems into practical, operational solutions; manage multiple projects simultaneously while maximizing impact. * Mentor staff to develop technical engineering capabilities; serve as a role model within the tech community and lead through hands-on technical contributions. * Share expertise to ensure continuous improvement and learning within teams to meet current and future engineering needs; demonstrate external industry recognition through publications, speaking engagements, or other indicators; continue learning and inject advanced technical knowledge into the community. * Influence and educate leadership at all levels on technology strategy, tradeoffs, risks, and investment decisions to advance UIP outcomes. About Frontier * Frontier is a strategic, multi-year business and technology transformation initiative focused on modernizing and simplifying core insurance platforms and processes. At its core is the Unified Insurance Platform, built on Guidewire PolicyCenter. Frontier enables faster product delivery, enhanced underwriting accuracy, seamless customer and agent experiences, and scalable operations. The initiative unites product, engineering, operations, and architecture teams to deliver a modern, stable, resilient, and performant platform poised to drive the organization's growth for the future. Qualifications * Advanced knowledge of agile development methodologies as typically acquired through a Bachelor`s or Master`s degree in technical or business discipline or equivalent experience * Advanced knowledge of Guidewire PolicyCenter * 12-15+ years of related experience * Extensive experience in software engineering languages and tools * In-depth knowledge of diverse and emerging technologies and new architectural concepts and principles * In-depth understanding of layered solutions and designs; in-depth understanding of shared software concepts and product features, as well as security minded * Proficiency in product and system components of technical architecture * In-depth knowledge of business operations, objectives and strategies; in-depth understanding of global business and technology trends and the financial services industry * Strong influencing and consensus building skills, and the adaptability to respond to change quickly * Strong communications skills, both written and verbal * Ability to effectively collaborate with all levels of the organization with diverse backgrounds * Proven experience with agile practices and expectations * Strong desire to drive change, and ability to adapt to change quickly * Strong consulting skills (relevant/technical); recognized as a thought leader within the company * Ability to balance the long-term "big picture" and short-term implications of decisions About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco
    $108k-137k yearly est. Auto-Apply 5d ago
  • Manager, Engineering/Tech Lead (Guidewire PolicyCenter)

    Liberty Mutual 4.5company rating

    Portsmouth, NH job

    We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance. Engineering Manager / Tech Lead: Guidewire PolicyCenter Platform Job summary: Responsible for hiring, managing, and deploying resources across team(s) to enable optimal alignment of staff to business priorities. Coaches and evaluates performance and quality of work delivered by team members. Creates a motivating environment and ensures the team is constantly learning and delivering quality code. Understands tools, architecture, security, and scalability needs for assigned team(s); provides technical engineering guidance, especially with less experienced team members. Manages total cost of ownership, advocates for removal of technical debt, and supports team effectiveness. Champions agile methodology and practices. In addition, this role owns the technical delivery and ongoing health of the Guidewire PolicyCenter platform (part of Liberty Mutual's Unified Insurance Platform), ensuring scalability, reliability, maintainability, security, and upgradeability. Partners closely with Guidewire, Architecture, Product, Security, and Tech Enablement, establishes enterprise-grade policy data governance and stewardship, and demonstrates platform ROI through data and metrics. Hiring Manager: Rahul Sadhineni Responsibilities: * Ensures the PolicyCenter platform and adjacent ecosystem (Integration Gateway, Product Definition, Jutro Digital, internal developer platform) are enhanced and maintained to meet business needs; defines KPIs and success measures with Product Owners. * Understands the business domain and product vision; aligns team work with Scrum Masters, Architects, Product Owners, and stakeholders toward shared goals; maintains a unified, prioritized backlog. * Monitors team effectiveness and addresses issues impacting productivity; removes roadblocks and manages interdependencies. * Initiates and fosters partnerships with Guidewire, vendors, technology managers, and executives; aligns capabilities and roadmap to Liberty standards and cost goals; ensures external SaaS platforms meet technology, security, operational, and performance standards. * Manages quality of work, addresses performance issues promptly, conducts performance reviews, drives professional development (rotations, special assignments), and provides technical coaching and mentoring. * Hires talent and actively engages in recruiting; coordinates with vendors for consistent onboarding and transitions. * Leads adoption of DevSecOps and SRE practices; improves CI/CD pipelines, observability, secure-by-default guardrails, and internal tooling to accelerate delivery and reduce operational load. * Ensures platform scalability, reliability, performance, security, and upgrade readiness; builds solutions to measure conformance and upgradeability. * Owns the PolicyCenter value stream; integrates Release and Value Stream Management and establishes/tracks DORA & HPE metrics (Lead Time, Deployment Frequency, Change Failure Rate, MTTR), SLOs, and flow efficiency to drive continuous improvement and clear ROI. * Establishes enterprise-grade data governance and stewardship for policy data: defines canonical models and authoritative sources; enforces policies for definitions, ownership, access, retention, and classification; implements metadata, lineage, and catalog entries; sets data quality SLAs/SLOs and KPI dashboards (completeness, accuracy, timeliness, lineage); manages data contracts and schema/versioning across APIs and events; drives master/reference data practices; ensures compliant handling of PII with least-privilege access; embeds data observability and incident management. * Supports AI-native workflows on the platform (model evaluation, observability, safe operations) and applies AI/ML and Generative AI to improve automation, insight, and customer experience. * Speaks the language of APIs, infrastructure, data models, and cloud architecture; collaborates across Product, Engineering, Security, and support teams to ensure seamless integration, optimal performance, and compliance in a regulated environment. * Participates in developing technology vision, strategies, and operating plans for the platform; may establish financial plans and manage to budget; evaluates, selects, and implements new technologies to enhance the platform and developer experience (e.g., internal documentation, self-service environments, internal developer portal). Day-to-Day Responsibilities: * Set technical direction, review designs and code, and ensure best practices in PolicyCenter configuration, integration, testing, and release. * Remove blockers, manage interdependencies, and align work across teams toward product goals. * Define platform KPIs, dashboards, and reporting to provide transparency and drive action. * Collaborate with Guidewire and internal Architecture to evaluate new capabilities, ensure upgradeability, and optimize cost. * Lead the rollout of secure-by-default patterns, automated controls, and platform guardrails. * Partner with Product, Engineering, and Security leadership to align infrastructure capabilities with business needs. * Own the PolicyCenter data domain: define canonical data models, data contracts, and authoritative sources for policy, product, rating, and underwriting data. * Establish and enforce data governance policies (definitions, ownership, access, retention, classification), aligned with Liberty Mutual and regulatory standards. * Build and operationalize data quality SLAs/SLOs and KPI dashboards (completeness, accuracy, timeliness, lineage, change failure rate for data pipelines) for Policy data. * Implement and maintain metadata, lineage, and catalog entries for PolicyCenter datasets; ensure upgradeability and alignment with Guidewire's data model. * Partner with Enterprise Data Office, Security, and Legal to ensure compliant handling of PII and policy data (privacy, consent, auditability, least-privilege access). * Drive master and reference data practices for policy-related entities; reduce duplication and ambiguity through golden-source stewardship. * Embed data observability and incident management for data pipelines; continuously improve reliability and reduce operational load. What success looks like * A high-performing team with clear ownership, strong technical depth, and platform accountability. * A scalable, reliable platform that supports growing product complexity and engineering throughput. * Engineers move faster and safer thanks to high-quality tooling, automation, and platform abstractions. * Platform infrastructure meets or exceeds targets for reliability, performance, and compliance. * Infrastructure is a strategic enabler, not a bottleneck. Qualifications * Knowledge of technology concepts, strategies and methodologies typically acquired through a Bachelor`s or Master`s Degree in technical or business discipline and a minimum of five years' experience in a practice relevant domain including delivering software solutions in an agile environment. * 3 years in a leadership role preferred. * Role-Specific qualifications * 10+ years of software engineering experience, with 5+ years in engineering, platform, infrastructure, or developer productivity leadership. * Strong technical leadership, mentoring, and the ability to guide multiple agile teams toward consistent, high-quality delivery. * Proven success implementing AI/ML and Generative AI capabilities to drive automation, insight, and customer experience. * Deep experience architecting and engineering across cloud platforms (AWS, Azure), SaaS, CI/CD pipelines, and infrastructure as code. * Commitment to DevSecOps and SRE principles, secure coding, proactive health management, and compliance in regulated environments. * Hands-on experience building and scaling internal developer platforms (IDP), self-service environments, and secure service-to-service communication. * Data-driven decision-making using DORA metrics, SLOs, and platform adoption KPIs to drive continuous improvement. * Strong architectural judgment and pragmatic approach to scaling systems; excellent written and verbal communication skills. Highly qualified candidates will have: * Expert-level Guidewire PolicyCenter experience (Configuration, Integration, and Edge/Digital APIs); proven experience leading PolicyCenter implementations and upgrades or a similar experience with another SaaS platform * Familiarity with Kafka or managed messaging systems in real-world production use. * Experience with event-driven and service-oriented architectures, microservices, identity, and access control. * Experience managing platforms for multi-tenant SaaS applications. * Background with observability systems (metrics, logging, tracing) and reliability tooling. * Experience with developer experience tooling: internal documentation, self-service environments, and internal developer portals. * Preferred: Guidewire PolicyCenter ACE Certification (10.0 or higher). * Experience establishing data governance in regulated environments; familiarity with frameworks (e.g., DAMA, DCAM) and tools (e.g., Collibra, Alation). * Hands-on work with data quality and observability tools (e.g., Great Expectations, Monte Carlo, Soda) and schema registries (e.g., Confluent). * Deep understanding of Guidewire PolicyCenter data model and its upgrade/extension patterns; ability to align enterprise data needs with GW configurations. * Expertise in defining and managing API and event-based data contracts (OpenAPI/AsyncAPI, Avro/Protobuf) and secure data access (RBAC/ABAC). * Proven ability to operationalize data stewardship: clear ownership, auditable lineage, measurable quality, and compliant retention for policy data. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco
    $96k-117k yearly est. Auto-Apply 7d ago
  • Registered Client Service Associate

    Morgan Stanley 4.6company rating

    Portland, ME job

    Registered Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular interactions with clients, individuals in this role build trusted relationships. Leading with a client first mindset, a successful candidate for this role will have strong interpersonal skills and will be able to assist clients with their everyday needs. DUTIES and RESPONSIBILITIES CLIENT SUPPORT Provide service coverage for a FA/PWA/team including: * Supporting the FA/PWA/team in cultivating and enhancing new and existing client relationships * Executing money movement transactions at the request of the client and/or FA/PWA/team * Answering general non-investment related questions concerning client accounts, including relaying stock positions, and providing account balances (e.g., funds due and margin debit) * Enter profile information or pre-fill account documentation on client accounts and/or documents in aa clerical capacity at the direction of the client and/or FA/PWA/team * Educating or enrolling clients in digital tools (e.g. MSOnline, eSign, eAuthorization) * Onboard and maintain client accounts, including collecting client information and required documentation in a clerical capacity at the direction of the client and/or FA/PWA/team * Provide existing clients with details around their account information (e.g., investment objectives, risk tolerance) * Accept or enter unsolicited orders and/or enter solicited orders in a clerical capacity at the direction of the FA/PWA/team * Supporting the FAs / PWAs / teams' marketing strategy (e.g., website maintenance) * Assist FAs / PWAs/ teams in delivering against their business plan and client service model * Remaining current on all policies, procedures, and new platforms * Participating in firm initiatives (e. g., training or education programs) , special projects and/or other duties directed by local management ADMINISTRATIVE SUPPORT * Answering inbound phone calls or making outbound calls with updates on service requests (e.g., scheduling follow-up calls with FAs / PWAs / teams as needed) * Managing the calendar including coordinating meetings or events with logistics such as material prep (e.g., maintaining agendas, sending calendar invites with Zoom credentials) * Maintaining travel itineraries, preparing expense reports and managing the reimbursement process * Assisting with general in-office support functions such as copying, filing and scanning documentation * Preparing and submitting expense reports for processing at the direction of the FA/PWA EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS Education and/or Experience * High School Diploma/Equivalency * College degree preferred * Active Series 7 (GS), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA) * Two or more years of industry experience preferred Knowledge/Skills * Knowledge of financial services products, including but not limited to equities, bonds, options, mutual funds, annuities, insurance, and managed accounts * Detail orientated with superior organizational skills and ability to prioritize * Advanced Microsoft Office skills (Word, Excel, Outlook and PowerPoint) * Exceptional writing, interpersonal and client service skills * Strong time management skills * Team player with the ability to collaborate with others * Ability to work in a fast-paced, evolving environment * Adaptable and ability to multitask * Goal oriented, self-motivated and results driven Reports To * Business Service Officer WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
    $47k-64k yearly est. Auto-Apply 6d ago
  • Consulting Group Analyst

    Morgan Stanley 4.6company rating

    Portland, ME job

    Consulting Group Analysts provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. As a key member of the service team, in supporting FA/PWA/team, this role will focus on assisting in areas such as digital marketing, portfolio holdings and/or proposal tools, financial planning, reporting and analysis. The Consulting Group Analyst is also responsible for matters of technical policy and standards, presentation materials, and performance measurement for technically advanced accounts. DUTIES and RESPONSIBILITIES: Client Service: As a key member of the service team, provide coverage for a FA/PWA/team including: * Assisting the FA/PWA/team in delivering against their client service model, including preparing for regular meetings and tracking follow-ups * Providing backup coverage for traditional registered or unregistered Client Service Associate responsibilities at the request of the client and/or FA/PWA/team, such as executing money movement transactions, answering general non-investment related questions concerning clients' accounts, educating or enrolling clients in digital tools (e.g., MS Online), accepting or entering unsolicited orders and/or entering solicited orders in a clerical capacity * Remaining current on all policies, procedures and new platforms Business Development Support: * At the direction of FA/PWA/team, executing against all administrative elements of digital and in person marketing strategies including conferences and seminars or webinars, websites, social media and regular email connectivity * At the request of the client and/or FA/PWA/team, preparing and reviewing various client reports or financial plans from firm-approved systems for existing or prospective clients * At the request of the client and/or FA/PWA/team, assisting with research using firm-approved systems * At the request of FA/PWA/team, participating in existing client and/or prospective client meetings, representing the service lens * Participating in firm initiatives (e.g., training or education programs), special projects and/or other duties directed by local management EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS: Education and/or Experience * 5+ years of experience in a field relevant to the position required * Four-year college degree or professional certification preferred * Active Series 7 (GS) and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA) required * Additional product licenses may be required * Willingness to obtain the Certified Investment Management Analyst (CIMA) or Chartered Financial Analyst (CFA) designation Knowledge/Skills * Knowledge of financial services products, including but not limited to equities, bonds, options, mutual funds, annuities, insurance, and managed accounts * Technically proficient and quick learner of new and updated platforms * Detail oriented with superior organizational skills and ability to prioritize * Expert knowledge of basic personal computer, MS Office (particularly MS Excel) and internet applications * Exceptional writing, interpersonal and client service skills * Strong time management skills * Team player with the ability to collaborate with others * Ability to work in a fast-paced, evolving environment * Adaptable and ability to multi-task * Goal oriented, self-motivated and results driven Reports to: * Business Service Officer WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
    $84k-108k yearly est. Auto-Apply 60d+ ago
  • Senior Consultant, Internal Communications, Finance

    Liberty Mutual 4.5company rating

    Portsmouth, NH job

    This position offers a hybrid work structure out of either our Boston MA or Portsmouth NH offices, 2 days in office, 3 days from home. The Senior Consultant partners with senior management to develop communications strategies and plans that support the strategic objectives of the business and Global Finance function, including executive communications. The person in this role will manage initiatives that are large and/or complex in scope, ensuring that financial communications align with our brand, enterprise goals and culture to provide the best possible employee experience and positively influence business outcomes. The Senior Consultant will provide strategic consultation and guidance to the Global Finance function, providing communications expertise and managing complex situations with autonomy. They will also partner with members of Global Brand & Communications to deliver high-quality and connected campaigns enabling and empowering employees across Liberty Mutual. Responsibilities * While thinking broadly, partners closely with various levels of management to identify business/communication objectives and translate into audience-centric strategic communications plans. * Ensures effective delivery of key messages to global employee audiences, including targeted finance audiences, and alignment with brand, enterprise goals and culture. * Proactively identifies and develops opportunities to syndicate content across all audiences and channels, both internally and externally. * Has oversight for large and/or complex communications plans, campaigns or projects, such as a workforce transition impacting multiple teams and highly visible writing assignments and events. * Performs project management duties, identifying resources to complete high-quality work, and interfacing with own team as well as working with other partners to ensure flawless execution. * Ensures projects are completed within desired budget and schedule and are of the highest quality. * Evaluates communication plan effectiveness using appropriate success metrics. Adjusts plans based on employee and management feedback. * Recommends internal communications solutions to open-ended business challenges. Influences outcomes with autonomy. * Builds and maintains relationships with business stakeholders. * Coaches and provides feedback to junior team members. * Maintains coordinated calendar of client communications activity and reconciles with the rest of the enterprise-wide communications. Qualifications * Bachelor's degree (preferably in in Communications, English or Journalism) or equivalent experience. Advanced degree preferred. * Minimum of 7-8 years of relevant and progressively more responsible communications experience, to include internal communications work. * Displays business acumen, strong consultative skills and integrated thinking. * Excellent written and verbal communication skills. * Strong analytical, organizational and advanced project planning skills with a proven track record of execution. * Strong knowledge of various communications vehicles to include both current and emerging technologies. * Experience with finance communications, including working with finance-focused partners or clients and demonstrated ability to translate complex financial content and financial results into accessible, user-friendly, actionable communications. * Practical knowledge of change management principles, with proven experience leveraging communications tactics to shift mindsets and behaviors. * Writing sample that showcases your professional writing skills, including for financial communications, will be required at some point in the process. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco
    $92k-113k yearly est. Auto-Apply 13d ago
  • Care Manager RN - Per Diem

    Unitedhealth Group 4.6company rating

    Unitedhealth Group job in Portland, ME

    **Opportunities at Northern Light Health** , in strategic partnership with Optum. Whether you are looking for a role in a clinical setting or supporting those who provide care, we have opportunities for you to make a difference in the lives of those we serve. As a statewide health care system in Maine, we work to personalize and streamline health care for our communities. If the place for you is at a large medical center, a rural community practice or home care, you will find it here. Join our compassionate culture, enjoy meaningful benefits and discover the meaning behind: **Caring. Connecting. Growing together. ** The **Care Manager RN** **- Per Diem** provides leadership in the coordination of patient-centered care across the continuum, develops a safe discharge plan through collaboration with the patients/caregivers and multidisciplinary healthcare team to arrange appropriate post discharge services and optimal transitions in care. Facilitates appropriate LOS, patient experience, and reimbursement for all patients. Develops and maintains collaborative relationships with all members of the healthcare team. Through clinical care coordination drives efficient utilization of resources to reduce length of stay, improve patient flow and throughput, limits variation by applying innovative and evidence-based practice, and to reduce the risk of readmission. **Schedule:** Flexible Schedule - Required to work 1 Saturday Quarterly **Location** : 175 Foreriver Parkway, Portland, ME **Primary Responsibilities:** + Maintains a working knowledge of care management, care coordination changes, utilization review changes, authorization changes, contract changes, regulatory requirements, etc.; serves as an educational resource to all Health System staff regarding utilization review + Assumes roles in assessment physical, psychosocial, & economic needs for transition of care planning to a variety of levels of care, delegates to others as appropriate + Documents, verifies, and validates specific data required to monitor and evaluate interventions and outcomes + Interviews and collects patient specified data and chart review related to readmission and appropriately notifies care team + Communicates telephonically and electronically with outpatient providers to enhance the continuum of care + Integrates performance improvement principles and customer service excellence principles into all aspects of job responsibilities, practice and governmental commercial payer guidelines + Adheres to the policies, procedures, rules, regulations, and laws of the hospital and all federal and state regulatory bodies + Assume responsibility for Health System required continued education and owns professional growth + Performs tasks of a clinical nature within scope of assigned duties and clinical expertise + Communicate effectively in both oral and written form, as appropriate for the needs of the audience + Performs other duties as assigned or required You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + Associate's Degree (or higher) in Nursing + Current, unrestricted RN license in the state of employment + 1+ years of experience in a hospital, acute care, or direct care setting + Intermediate level of proficiency to navigate Windows based environment and the ability to type + Ability to work one Saturday, quarterly **Preferred Qualifications:** + Bachelor's Degree in Nursing (BSN) + Previous background in managed care + Certified Case Manager (CCM) + 1+ years of Case management experience + Experience or exposure to discharge planning Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.27 to $50.48 per hour based on full-time employment. We comply with all minimum wage laws as applicable. _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._ _UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._ \#RPO #RED
    $28.3-50.5 hourly 10d ago
  • Global Risk Solutions Claims Internship - Summer 2026

    Liberty Mutual 4.5company rating

    Portsmouth, NH job

    Are you looking to help people and make a difference in the world? Have you considered a position in the fast-paced, rewarding world of insurance? Yes, insurance! Insurance brings peace of mind to almost everything we do in our lives-from family trips to buying your first car to weddings and college graduations. As a valued intern with our claims team, you'll help our customers get back on their feet. The details Think interns just answer the phone and get coffee? Not here. As a Claims Specialist Intern at Liberty Mutual, you'll be a part of a team and work with a mentor to learn firsthand what it's like to pursue a career in Claims at a global Fortune 100 company. We provide broker-sourced specialty property and casualty insurance solutions for U.S.-based businesses with complex or unique risks and high-severity loss potential. The role interacts with claimants, policyholders, appraisers, attorneys, and other third parties throughout the management process. Our combination of scale, expertise, and creativity enables us to move quickly, solve problems, and think ahead. We are ready to meet customers' needs promptly, with local service and in-depth underwriting experience across a broad spectrum of industries. You'll receive the support, tools, and resources required to conduct thorough investigations, evaluate losses, and negotiate settlements-all in a real-world context. Best of all, at the end of summer, you may have the opportunity to explore a future career with Liberty Mutual, one of the leading property and casualty insurers in the country. Qualifications What you've got * You are enrolled in a Bachelor's degree program with at least one semester remaining following the summer with a strong academic record with a cumulative 3.0 GPA preferred * You have 0-2 years of professional experience. * You have an aptitude for providing information in a clear, concise manner with an appropriate level of detail, empathy, and professionalism. * You possess solid negotiation, analytical, and time management skills. * You are detail-oriented and thrive in a fast-paced work environment. * You must be able to work full-time for a 11 weeks * You must have permanent work authorization in the United States. A little about us As one of the leading property and casualty insurers in the country, Liberty Mutual is helping people embrace today and confidently pursue tomorrow. Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information, or on any basis prohibited by federal, state, or local law. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco
    $57k-87k yearly est. Auto-Apply 60d+ ago
  • Inventory Specialist

    Walgreens 4.4company rating

    Portland, ME job

    * Responsible for executing, monitoring, and training inventory best practices and standard operating procedures for the entire store, including both front end and pharmacy. Supports pharmacy inventory management activities, including receiving, counting, ordering, and facilitating returns. Champions On-Shelf Availability and is responsible for receiving, counting, pricing, returns, and all in-store inventory processes. Validates and ensures accuracy of planograms. * Responsible for reviewing and coordinating the proper use of reports and system applications, which have an impact on the accuracy of front end and pharmacy on-hand balances and pricing. * Responsible for executing and maintaining front end and pharmacy asset protection techniques, and filing claims for warehouse and vendor overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods including prescription drugs. * In designated stores, as required, opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling and cashier responsibilities, and ensuring the floor and stock room are ready for the business day. Customer Experience * Engages customers by greeting them and offering assistance with products and services. In designated stores, when serving as the leader on duty, resolves customer issues and answers questions to ensure a positive customer experience. * Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations * Executes and coaches team members on warehouse and vendor inventory management processes including but not limited to creating, reviewing, and receiving orders. * Scans in all deliveries while the vendor is still in the store, including common carrier deliveries. Focuses on One Box receiving. Takes the appropriate action marking delivery as received if the product was physically delivered, contacting vendor for past undelivered scheduled receipts, and opening tickets as needed to correct inaccurate orders. * Under the supervision of the pharmacist-in-charge, verifies all pharmacy shipments are posted for products physically received at the store. Completes or verifies postings of all pharmacy warehouse orders, ABC prescription and OTC orders daily, secondary vendor orders, flu and dropship orders performing any necessary tote audits, and accurately reporting any shortages or damaged product. * Completes On-Shelf Availability (OSA) end-to-end process including warehouse and direct store delivery (DSD) for planogrammed departments, executing disposals, call-ins, and vendor returns before expiration, completes scan outs/ scan outs returns on all subscribed departments including vendor/ DSD departments and pharmacy scan outs. * Under the supervision of the pharmacist-in-charge,completes pharmacy inventory activities including but not limited to pharmacy recalls following Pharmacy Hazardous Waste Policy, vendor returns, non-controlled, and damaged salvage returns. Facilitates excess inventory returns or interstore pharmacy transfers where applicable for non-returnable ABC overstock. Verifies posting of all pharmacy/ prescription claims. * Completes execution of all pricing activities including price changes, markdowns, and markdowns deletes. Responsible for basic department pricing, including daily price changes, accurate pricing with correct signage, and reliable and timely completion of any additional regulatory pricing tasks. * Responsible for supporting front end and pharmacy ordering by ordering expense items. Monitors pharmacy manual orders to identify excess orders. Maintains consigned inventory and orders as required. * Ensures all designated pull & quarantine item on-hands are updated and placed in the designated holding area. * Maintains accurate inventory counts. Maintains the accuracy of on-hand quantities including but not limited to basic departments, stockroom, overstock locations. * Under the supervision of the pharmacist-in-charge, maintains accurate inventory counts and accuracy of on-hand quantities in pharmacy and completes pharmacy smart counts. * Ensures the store maintains inventory compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). * Assists in the maintenance of inventory records, including receiving and posting of all products (in the front-end)) received at the store in all inventory systems. Organizes files and retains all invoices/receipts/return authorizations necessary for all inventory activities. * Helps to prepare for physical inventory and supports the physical inventory day activities, including but not limited to preparing sales floor, stockroom, and pharmacy for inventory and auditing the third party team on the day of inventory. * Supports keeping all counters and shelves clean and well merchandised. * Knowledgeable of all store systems and equipment. * Assists and coaches store team on all package delivery activities, including scanning in and out of packages, completing all daily inventory functions and, package returns at Walgreens. Supports execution of Pickup Program. * In designated stores, when serving as the leader on duty, responsible and accountable for registering all related sales on assigned point-of-sale system (POS), including records of scanning errors, price verifications, items not on file, price modifications, and voids. Completes product returns, order voids, customer refunds, cash drops to safe, and provides change as requested for point of sale. * Complies with all company policies and procedures; maintains respectful relationships with coworkers. * Completes any additional activities and other tasks as assigned. Training & Personal Development * Attends company-based trainings for continuous development and completes all e-learning modules including safety training requirements. * Obtains and maintains a valid pharmacy license/certification as required by the state. Communications * Serves as a liaison between management and non-management team members by coaching and developing other capabilities with inventory systems. When serving as the leader on duty, communicates assigned tasks to team members and reports disciplinary issues and customer complaints to management. Basic Qualifications * Six months of prior work experience with Walgreens (internal candidates) or one year of prior retail work experience (external candidates). * Must be fluent in reading, writing, and speaking English (except in Puerto Rico). * Must have a willingness to work a flexible schedule, including evening and weekend hours. * "Achieving expectations" rating on last performance review and no written disciplinary actions in the previous 12 months (internal candidates only). * Demonstrated attention to detail and ability to multi task and manage execution. * Experience in identifying operational issues and recommending and implementing strategies to resolve problems. Preferred Qualifications * Prefer previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate. * Prefer to have prior work experience with Walgreens, with an evaluation on file. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $17 - $20 / Hourly
    $17-20 hourly 42d ago
  • Principal Software Engineer

    Liberty Mutual 4.5company rating

    Portsmouth, NH job

    At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects. This position follows a hybrid work model (2 days onsite) and is open to candidates located in Portsmouth, NH; Boston, MA; Plano, TX; Indianapolis, IN; and Columbus, OH. At Liberty Mutual, technology is not just a part of our business, it's what drives us forward. We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do drives a transformational shift at Liberty Mutual. Operating as an Agile team within a Fortune 100 company, we are on the front edge of an IT transformation for how people work and deliver solutions. USRM Small Commercial (SC) Products is actively searching for a highly productive member of a remotely distributed, dynamic, and collaborative agile team to serve as a technical expert in analysis, design, coding, and testing innovative front-end UI and API programming for the eCLIQ 2.0 application. This position will support Products within Small Commercial Software Engineering. Job Summary: As a Principal Software Engineer, you will work collaboratively on a geographically diverse agile team to develop and enhance complex systems and/or software from user stories and technical/architectural specifications. You will analyze complex technical system problems and create innovative solutions that exceed customer expectations. You'll be a technical leader shaping front-end and API architecture, accelerating delivery, and helping take the Auto line of business to the next level. This is a demanding environment providing rapid delivery for our business partners. You will be working in a highly collaborative environment that values speed and quality, with a strong desire to drive change and foster a positive work environment as we continue our agile transformation journey. You will have the opportunity to help lead this change as we grow this culture, mindset, and capability. What you'll do: * Lead end-to-end design and delivery of features for eCLIQ 2.0, working from user stories and architectural specs through coding, testing and deployment. * Architect and implement modern front-end experiences (Angular/TypeScript) and robust backend services (Java, Spring Boot, REST). * Drive cloud-native designs and integrations across our preferred cloud platforms. * Build and maintain automated test suites (unit, integration, system, regression) and champion testability. * Improve speed-to-market by identifying and delivering pragmatic short-term solutions while building scalable, long-term architecture. * Own and optimize CI/CD pipelines, development tooling and release practices. * Apply AI/ML tools and practices where they add business value; be comfortable experimenting and iterating with new techniques. * Mentor and grow junior engineers, foster healthy engineering practices, and collaborate closely with Product Owners, Scrum Masters and QA. * Proactively identify technical debt and propose solutions to reduce risk and increase Qualifications * Bachelor's or master's degree in a technical or business discipline, or equivalent experience. * 5-7 years of professional software development experience (flexible for exceptional candidates). * Strong expertise in front-end frameworks (Angular preferred; knowledge of React or Vue a plus) and TypeScript. * Solid experience building backend services in Java (Spring Boot) and designing RESTful APIs. * Practical cloud experience (AWS) and familiarity with cloud architecture patterns. * Proven experience with automated testing strategies and CI/CD tooling. * Comfortable with Agile practices (Scrum, Kanban) and collaborating on cross-functional teams. * Excellent communicator, proactive problem-solver, and a collaborative leader who mentors others. * Eagerness to learn and adopt innovative technologies and practices, including AI-assisted development. What we offer: A chance to influence a strategic enterprise product, lead technical decisions, and grow your craft in a Fortune 100 environment that values speed, quality, and experimentation. Ready to apply? If you're a forward-thinking engineer who thrives in a fast-paced Agile environment and wants to shape the future of eCLIQ 2.0, we'd love to hear from you. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco
    $100k-118k yearly est. Auto-Apply 11d ago
  • Account Analyst

    Liberty Mutual 4.5company rating

    Portsmouth, NH job

    Applies understanding of risk evaluation on new and renewal business; gathers, organizes and enters information into pricing models; and performs the initial analysis of exposure, loss and coverage for the underwriter. Supports the underwriter and agent/broker with highly responsive service by managing the workflow of moderate to complex account work from clearance through policy issuance and file documentation. Coordinates service requests in a timely manner. * Deconstructs submissions by identifying, gathering and entering information into systems, pricing tools and models flagging referral triggers, and initiating/managing requests to internal service providers (e.g., rating). * Gathers, analyzes and ensures the accuracy of pricing and proposal information (rating and pricing tool output, proposal language, coverage forms and endorsements, financial and legal agreements and offer/ disclosure /election forms) used by the underwriter to complete the coverage review, hazard analysis, pricing strategy and proposal. * Provides customer service to brokers and agents to facilitate the processing of business answers questions, resolves problems on topics such as policy transactions, billing, and service needs. * Executes post-sale account management workflow, including initiation of billing, policy issuance, acquisition of account agreements and file documentation. * Initiates pre-renewal communications via conditional/non-renewal notice draft when necessary Supports the underwriter with mid-term account reviews / stewardship, ongoing service, service planning and endorsements Qualifications * Intermediate knowledge of commercial property/casualty pricing models, coverages, endorsements, forms, cancellation/conditional renewal requirements, terms, processes and internal service departments. * Basic knowledge of commercial lines products and contract language including regulatory and policy differences among applicable states. * Ability to perform work accurately, timely and with only moderate supervision. * Capabilities include critical thinking/problem solving, decision making, customer focus, detail orientation, written/verbal communications, organization, adaptability, courtesy, dependability and ability to learn/apply new information quickly and accurately. * Knowledge, skills and capabilities typically acquired through 2 or more years of related work experience. * Associates or bachelor`s degree preferred. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco
    $41k-54k yearly est. Auto-Apply 7d ago
  • Registered Nurse - Accredo - Portsmouth, NH

    The Cigna Group 4.6company rating

    Portsmouth, NH job

    **Home Infusion Registered Nurse - Accredo Specialty Pharmacy** Take your nursing skills to the next level by helping to improve lives with Accredo Specialty Pharmacy, a division of Evernorth Health Services. We are looking for dedicated registered nurses like you to administer intravenous medications to patients in their homes. As a Home Infusion Registered Nurse at Accredo, you'll travel to patients' homes to provide critical infusion medications. However, this job is about more than just administering meds; it's about building relationships with patients and seeing the positive impact of your care. You'll work independently, making decisions that lead to the best outcomes for your patients. You'll drive growth in your career by challenging yourself to use your nursing skills, confidence, and positive attitude to handle even the toughest situations, with the support from your team. For more than 30 years, Accredo has delivered dedicated, first-class care and services for patients. We partner closely with prescribers, payers, and specialty manufacturers. Bring your drive and passion for purpose. You'll get the opportunity to make a lasting impact on the lives of others. **How you'll make a difference and improve lives:** + Empower Patients: Focus on the overall well-being of your patients. Work with pharmacists and therapeutic resource centers to ensure that patients' needs are met and to help them achieve their best health. + Administer Medications: Take full responsibility for administering IV infusion medications in patients' homes. + Provide follow-up care and manage responses to ensure their well-being. + Stay Connected: Be the main point of contact for updates on patient status. Document all interactions, including assessments, treatments, and progress, to keep track of their journey. **Requirements:** + Active RN license in the state where you'll be working and living + 2+ years of RN experience + 1+ year of experience in critical care, acute care, or home healthcare + Strong skills in IV insertion + Valid driver's license + Willingness to travel to patients' homes within a large geographic region + Ability to work 40 hours a week (can include days, evenings, and weekends, per business need) + Flexibility to work different shifts on short notice and be available for on-call visits as needed If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. **About Evernorth Health Services** Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. _Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._ _If you require reasonable accommodation in completing the online application process, please email:_ _*********************_ _for support. Do not email_ _*********************_ _for an update on your application or to provide your resume as you will not receive a response._ _The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._ _Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._
    $60k-72k yearly est. 14d ago
  • Senior Data Governance Analyst, Data Office

    Liberty Mutual 4.5company rating

    Portsmouth, NH job

    The USRM (US Retail Market) Data Office is on a mission to transform how data powers the insurance industry and we're looking for a Senior Data Solutions Analyst who's ready to lead the charge. This is not just a role, it's an opportunity to be at the center of a multi-year transformation program, building a modern, unified insurance platform that will radically simplify and accelerate how we go to market. In this pivotal position, you'll collaborate with stakeholders across the entire data value chain to define governance outcomes that make this transformation possible. You'll turn complex business needs into actionable governance processes, controls, and artifacts-laying the foundation for a future-ready enterprise. If you're passionate about driving strategy, building Data Governance capabilities that matter, and making a lasting impact, this is your chance to join a Fortune 500 leader and help power the next generation of data governance. Your expertise. Our transformation. Together. This role may have in-office requirements dependent upon candidate location. Key responsibilities: * Drive deep analytical and solution-design work for complex governance deliverables (e.g. building extensive data dictionaries, specifying validation and quality rules, designing source-level capture of metadata) * Partner with end users, data stewards, data engineers, data product owners, and data governance leaders to establish requirements for data catalog, metadata management, data quality and data lineage tooling * Translate those requirements into reusable templates, workflows, and acceptance criteria, collaborating with data stewards, solution architects, and engineers to recommend automation approaches, prioritize requirements by business impact, and validate implementation * Translate existing enterprise-level data governance standards and policies into executable processes for new policy data and its downstream consumption * Support regulatory and compliance requirements during migration (privacy, retention, auditability) * Provide day-to-day governance support to project teams during data migration, reconciliations, and cutover activities * Drive cultural change by championing the adoption of data governance practices both within and outside the Data team, including through influence of role accountabilities and operating models * Establish and monitor key performance indicators that measure the effectiveness and maturity of data governance delivery. What we're looking for: The ideal candidate for this role will have: * Deep expertise in data governance: experience defining and building data cataloging, data quality, and data lineage solutions * A natural bias to collaboration: the ability to work easily across organizational hierarchies to create momentum towards a common goal * An analytical mindset: willingness to get into the details of a complex problem statement and identify the best solution across competing requirements * An end-to-end understanding of the data lifecycle: the ability to articulate how application design choices impact data quality, consistency, and analytics use cases * A highly structured approach to delivering their work: the ability to break down large, long-term objectives into discrete, tactical plans and execute against them over time * Robust project management skills: experience working on large-scale, cross-functional programs is required * Strong communication skills: comfortable taking a direct approach to identifying, escalating, and resolving challenges to keep a multi-faceted program on pace * Prior data/analytics experience and knowledge of using SQL, Snowflake, PowerBI, SAS, Python, data governance suite (data catalogue, data profiling, data quality). * Broad experience leveraging AI to assist in data governance tasks is a plus. Qualifications * Strong written and oral communication skills required * Bachelor`s Degree in Computer Science, Computer Engineering, or related discipline preferred * Master`s in same or related disciplines strongly preferred * 3-5 years experience in coding for data management, data warehousing, or other data environments, including, but not limited to, working in SQL, scripting languages (Python). About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco
    $71k-94k yearly est. Auto-Apply 27d ago

Learn more about UnitedHealth Group jobs

Most common locations at UnitedHealth Group