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Strategy & Operations Manager, Support
Openai 4.2
Warehouse operations manager job in San Francisco, CA
About the Team
The User Operations team (Support) is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.
About the Role
We are seeking a senior strategy and operations leader to build, lead, and scale the Strategy & Operations function within OpenAI's User Operations organization. In this role, you will manage a high-impact team of strategy and operations practitioners while owning the service strategy, planning, and execution mechanisms that underpin our customer support operations.
You will be accountable for how User Operations scales - designing and evolving our support model, forecasting and planning for growth, and ensuring we have the right capacity, capabilities, and operating rhythm to meet user needs as OpenAI's products and footprint expand rapidly. This role acts as the connective tissue between strategy, planning, and execution, and as a force multiplier for User Operations leadership.
You'll be responsible for deeply understanding our existing support strategy and operating model, quickly gaining context on where we are and where we're going - and then running with it, pressure-testing it, and evolving it as needed. This is not a role focused on documenting or maintaining playbooks. AI has fundamentally changed the customer experience and the nature of support operations; this role requires a leader who can define future-state service models, anticipate second- and third-order impacts of scale, and continuously adapt our operating approach.
You might thrive in this role if you:
Lead and develop the Strategy & Operations team within User Operations, setting clear direction, priorities, and quality bars, while raising the operational and strategic maturity of the org.
Own Service Strategy for User Operations, including support model design, tiering and entitlements, and the evolution of our end-to-end customer experience.
Own forecasting and capacity planning for User Operations, partnering closely with Finance and Data teams to translate demand signals into headcount, vendor strategy, tooling investments, and operating plans.
Serve as a strategic partner to User Operations leadership, helping define long-term direction while ensuring near-term priorities are executed against with rigor and accountability.
Drive AI-native operations across User Operations, embedding LLMs and automation into service strategy, workforce models, tooling, and decision-making. Technology is not an adjunct here - it is foundational to how we design support.
Partner closely with Product, Engineering, and Data leaders to identify and solve the most critical scaling challenges in support, including deflection strategy, self-service expansion, tooling evolution, and operational quality.
Bring structure to ambiguity and momentum to execution, establishing program structure, decision frameworks, and operating rhythms that allow teams to move quickly without losing coherence.
Lead deep, analytical dives into the core drivers of support performance, including volume, handle time, backlog, SLA risk, cost-to-serve, automation efficacy, and customer experience signals.
Own change management for major operational shifts, ensuring new strategies, service models, and systems are adopted effectively across internal teams and external partners.
Act as a senior escalation and alignment point across the org, connecting strategy, planning, and execution, and ensuring leadership has clarity into progress, risks, and tradeoffs.
You might thrive in this role if you:
Have 10+ years of work experience in customer support operations and/or a strategy & ops function, with deep, hands-on experience running and scaling support organizations, and prior people-management responsibility.
Bring a strong, opinionated point of view on customer support operations, including service strategy, workforce planning, automation strategy, and operating cadence - and can quickly adapt that perspective to OpenAI's unique context.
Have led forecasting, capacity planning, and annual planning in complex, high-growth environments, with comfort operating under significant uncertainty and imperfect data.
Operate comfortably at all altitudes, from executive-level strategy conversations to detailed discussions on queue dynamics, SLAs, routing logic, and agent performance.
Have a proven track record of owning large, ambiguous problem spaces end-to-end, translating them into clear priorities, executable plans, and measurable outcomes.
Have a deep passion for AI, technology, and customer experience, and are energized by the opportunity to redefine how customer support operates at a global scale.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
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$83k-127k yearly est. 5d ago
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Senior Manager, Controllership & AP Operations (India)
The Association of Technology, Management and Applied Engineering
Warehouse operations manager job in San Francisco, CA
A leading cybersecurity company is seeking a Manager for Controllership Operations Accounting. This role involves supervising the India-based accounting team, ensuring the efficiency of finance processes, and collaborating with the US team on projects. Ideal candidates have significant public accounting experience, ideally from a Big 4 firm, and a CPA certification. This position offers opportunities for professional growth in a dynamic environment that values diversity and inclusiveness.
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$121k-176k yearly est. 2d ago
Store Manager/Logistics Manager
Spherion Staffing & Recruiting, San Jose Ca
Warehouse operations manager job in San Jose, CA
About the CompanyA wholesale distributor in San Jose, CA is looking for a Bilingual Store Manager to lead their talented and knowledgeable warehouse staff. This candidate will help us continue to provide our clients with the best customer service in the industry. We need a highly energetic candidate that is extremely organized, can easily multitask, and is a top-level communicator with exemplary leadership experience.
About the RoleThe Manager will be a mentor who will actively coach their team to be more efficient with day-to-day tasks as well as help them be more client focused. This candidate will also be a natural salesperson that will help their branch meet its goals. The Manager will lead by example and play an active role in all aspects of branch operations.
ResponsibilitiesSupervise all warehouse daily activities while working to maximize operational efficiency Ensure effective, safe operations by implementing procedures and policies Analyze logistics data to increase productivity and aid in loss prevention Oversee receiving, warehousing and distribution operations Implement operational policies and procedures Manage inventory control and quality assurance, productivity and logistics Mentor, motivate, direct, and discipline staff Ensure vehicles and equipment are maintained and in safe working order
QualificationsBilingual (Spanish) Clean Dmv
Required SkillsPrior Experience managing a store Strong decision making, and problem-solving skills High-quality leadership skills and ability to manage staff Proven ability to implement process improvement initiatives Expertise in warehousemanagement procedures and best practices Organizational and multitasking abilities Excellent interpersonal and communication skills in both English and SpanishKnowledge of inventory and warehouses Strong knowledge of warehousing Key Performance Indicators (KPIs)
Offered: Health Insurance (e.g. medical, dental, and vision), Matching Retirement Plan, Vacation - 3 Weeks
BenefitsDental insurance Health insurance Paid time off Retirement plan Vision insurance
$66k-98k yearly est. 2d ago
Transportation Manager
Bradyplus
Warehouse operations manager job in Bell Gardens, CA
General Purpose We are looking for an experienced Transportation Manager to oversee and direct all aspects of our transportation operations. This role is responsible for managing all modes of transportation including functions to include, but not limited to dispatch, routing, fleet tracking, and ensuring compliance with regulatory standards. The Transportation Manager will also supervise the performance of approximately 109 union delivery drivers, supported by Transportation Supervisors. The ideal candidate will bring extensive experience in transportation logistics, union labor management, and a thorough understanding of federal and state transportation regulations, including D.O.T., AQMD, and CARB compliance.
Our facility spans 325,000 square feet and operates a fleet of over 100 trucks.
Key Responsibilities
Duties include, but are not limited to:
Supervise, assign, and manage responsibilities for all transportation personnel including routing, scheduling, deliveries, and pick-ups.
Ensure timely, accurate delivery and pick-up of all customer service requests.
Hire, train, supervise, evaluate, and coach delivery drivers.
Ensure drivers maintain appropriate licensing, certifications, and compliance with all applicable regulations.
Lead regular staff meetings and collaborate effectively across departments.
Develop and implement fleet policies, operational procedures, and safety protocols.
Oversee D.O.T. compliance programs, including medical cards, logbook management, and vehicle inspections.
Ensure full compliance with AQMD and CARB regulations.
Support strategic planning efforts for fleet operations and maintenance, both short- and long-term.
Maintain detailed records and reports related to fleet performance, vehicle maintenance, and driver safety.
Collaborate with the Safety Manager on accident investigations and follow-up actions.
Required Knowledge, Skills & Qualifications
Proven experience managing transportation operations and union drivers.
In-depth knowledge of D.O.T., AQMD, CARB, and other regulatory requirements.
Strong leadership, communication, and interpersonal skills.
Ability to effectively coach and develop teams in a high-performance environment.
Demonstrated ability to understand and apply company policies, safety procedures, and operational guidelines.
Proficient in fleet management systems, routing software, and compliance tracking tools.
Commitment to fostering a positive, collaborative team culture aligned with Individual Foodservice values.
Experience in identifying and executing on savings opportunities.
Ability to effectively work with the team to manage seasonal increases in activity
Compensation & Benefits:
The pay range for this role is $90,000 to $120,000/year. This range represents what the company reasonably expects to pay an associate for this role based on current market data, internal equity, and other business factors. The actual compensation offered may vary depending on factors such as relevant experience, qualifications, geographic location, and other considerations. In addition to base pay, BradyPLUS offers a comprehensive benefits package to support the health and well-being of our associates and their families. Benefit offerings include medical, dental, vision, life and disability insurance, flexible spending accounts, Employee Assistance Programs (EAP), 401(k) Retirement and more.
EEOC Statement
Individual Foodservice (IFS) is an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or veteran status, in accordance with all applicable federal, state, and local laws.
Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment and Physical: May need to adapt to multi-temperature work environments. Works extensively in an office environment sitting for long periods of time and standing for long periods of time. With repetitive computer and telephone use. Long hours, and schedules may be flexible. May require heavy lifting, bending, or stooping by this occupational category.
ADA Statement: A qualified employee or applicant with a disability may be provided a reasonable accommodation to perform the essential job functions of a position in compliance with the American with Disabilities Act.
$90k-120k yearly 3d ago
Property and Asset Operations Manager - Hawaii
Confidential Re Company 4.2
Warehouse operations manager job in Irvine, CA
Property & Asset OperationsManager - Hawaii Portfolio
Portfolio Coverage: Hawaii
Employment Type: Full-Time | Exempt
A privately held commercial real estate organization is seeking an experienced Property & Asset OperationsManager to oversee the operational and financial execution of a portfolio of retail and mixed-use properties located in Hawaii.
This Orange County-based role sits between senior property management and asset management and focuses on execution, oversight, and financial discipline - not investment strategy.
The position works closely with on-island teams, executive leadership, and internal partners to ensure consistent operations, accurate budgeting, and strong NOI performance across geographically remote assets.
The Opportunity
This role is responsible for translating approved asset plans into consistent operational execution. The ideal candidate brings strong property knowledge, financial acumen, and sound judgment to manage complex assets remotely while operating within defined approval frameworks.
Key Responsibilities
• Oversee operational and financial performance of Hawaii p
roperties
• Prepare annual operating budgets and forecasts
• Review monthly financials and identify risks and variances
• Oversee CAM reconciliations and expense recoveries
• Interpret lease language related to expenses and tenant obligations
• Serve as escalation point for tenant, vendor, and compliance matters
• Coordinate with on-island property management teams
• Support leasing execution and tenant onboarding
• Oversee approved capital projects and track spend and timing
• Provide clear performance updates to leadership
Qualifications
Required
• 8-12+ years of commercial real estate e
xperience
• Strong background in budgeting and CAM reconciliations
• Working knowledge of commercial leases and recoveries
• Experience managing multi-tenant retail or mixed-use assets
Preferred
• Experience overseeing geographically remote portfolios
• Hawaii commercial real estate experience a plus
Warehouse operations manager job in Burlingame, CA
A leading logistics company is seeking a Head of Sales based in the United States to drive revenue growth and sales strategy across eCommerce and express logistics solutions. The ideal candidate will have a minimum of 5 years' experience in leading B2B sales teams, a proven record of hitting growth targets, and strong leadership skills. Applicants must be able to manage sales pipelines and CRM tools while fostering a high-performance team culture.
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$56k-98k yearly est. 3d ago
Strategic Ops & Growth Manager - Equity
Menlo Ventures
Warehouse operations manager job in San Francisco, CA
A leading tech company in California seeks a Business Operations & Strategy Manager to turn strategic ambiguity into actionable plans. You will manage leadership operations, develop insights from data, and oversee partnerships while collaborating closely with executives. This role requires 5-7 years in strategy or operations, with strong financial modeling skills. The compensation is competitive, ranging from $160K to $180K plus equity, in an on-site role that promises impactful contributions and a dynamic work environment.
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$160k-180k yearly 4d ago
Operations Manager
Local Asset Management
Warehouse operations manager job in Las Vegas, NV
The OperationsManager at Local Asset Management plays a crucial role in supporting senior team members and contributing to the success of our growing real estate asset management company. This role requires a versatile professional who can handle a wide variety of tasks across verticals, supporting functions such as real estate asset management, business administration, investor relations, operations, acquisitions, dispositions, compliance, and audit.
The ideal candidate is a highly motivated and organized professional who is comfortable taking direction from multiple team members, while also demonstrating independence and initiative. They excel at prioritizing tasks, maintaining composure under pressure, and delivering high-quality results with attention to detail. A positive, can-do attitude and polished presence are essential.
This is a role for a proactive self-starter who anticipates needs, streamlines processes, and leverages technology to improve efficiency across departments. In addition to making an immediate impact, the OperationsManager will gain broad exposure to the commercial real estate industry and opportunities for professional growth.
Responsibilities
Executive & Team Support
Provide day-to-day executive support to principals, including calendar management, meeting scheduling, and follow-ups.
Coordinate team travel, including flights, hotels, rental cars, and agendas.
Organize filing systems (digital and physical), process DocuSign documents, and prepare reports/presentations.
Manage company invoices, expenses, and payment processing.
Assist the executive team with select personal administrative duties as needed.
Operations & Administration
Support team alignment through L10 (EOS System) process management, ensuring priorities and tasks remain on track.
Assist with preparation of Letters of Intent (LOIs), diligence materials, and deal-related correspondence.
Maintain the acquisitions pipeline tracker to ensure accuracy and accountability for follow-up.
Coordinate with title companies during acquisitions and dispositions, including company-related documents, signatures, and closings.
Sort and distribute incoming mail, manage outbound correspondence, and ensure smooth office operations.
Assist with compliance-related tasks, ensuring company records, filings, and procedures are properly maintained.
Coordinate with IT support for troubleshooting, access management, and systems upkeep.
Compliance & Audit Coordination
Assist in coordinating compliance activities with the SEC and third-party administrators.
Maintain accurate and organized compliance records, filings, and documentation.
Prepare and organize materials required for compliance reviews, examinations, and updates, including document requests, certifications, and ongoing reporting.
Support the full audit cycle by coordinating with external auditors, CPAs, accounting staff, and internal team members. Prepare “file rooms,” gather supporting documentation, organize financial and operational records, and manage timelines and deliverables.
Marketing & Investor Relations
Coordinate property marketing efforts, including before-and-after photo documentation, flyers, and offering memorandums.
Assist in drafting and distributing investor updates, presentations, and marketing materials.
Coordinate company LinkedIn posts to highlight properties & renovations.
Create and prepare materials for investor meetings, such as tour books.
Maintain and update the company website to ensure accurate and current content.
Note
: The responsibilities listed above are not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Additional tasks may be assigned as needed to support the team and business objectives.
Qualifications
Education
Bachelor's degree in business administration, communications, real estate, finance, accounting, or a related field is preferred.
Licenses and Certifications
REQUIRED: Valid Nevada Driver's License.
Experience
Experience managing administrative tasks, compliance, project management, or pipeline/transaction coordination.
Familiarity with EOS systems and L10 meeting structure strongly preferred.
Proficient in reading and preparing reports, marketing materials, and presentations.
Organizational and Problem Solving Skills
Strong organizational skills and attention to detail, with the ability to manage multiple tasks and projects.
Excellent time management skills, capable of meeting strict deadlines.
Strong decision-making and problem-solving skills.
Leadership and Management
A proactive self-starter who takes initiative in identifying and solving problems.
Effective crisis management and conflict resolution skills.
Technical Skills
Strong command of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
Proficient with Adobe, DocuSign, and Canva for document and marketing material preparation.
Experience with website content management or social media.
Comfortable with basic hardware troubleshooting, including computers, printers, and office equipment.
Communication and Interpersonal Skills
Strong written and verbal communication skills.
Ability to build and maintain positive working relationships.
Additional Skills
Ability to maintain confidentiality and handle sensitive information with discretion.
Ability to work independently with minimal supervision, displaying a high level of accountability and initiative.
Consistent and dependable in completing tasks and contributing to team goals, maintaining a high standard of reliability.
Strong drive to go above and beyond, demonstrating flexibility and commitment to meet the demands of the role.
Physical/Additional Requirements
Employee's responsibilities are that of light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects in addition to primarily sedentary work. Employee must be comfortable working in a cubicle with limited working space for long hours with the ability to remain seated at the computer terminal for extended periods. Position can be high stress and extremely fast paced. Ability to handle directives, assess situations, enter into dialogue and complete tasks. Must be able to communicate verbally and understand English; bilingual a plus.
Physical Activity
The employee is required to perform the following activity for this position: (1) Standing, (2) Moving about to accomplish tasks or moving from one work site to another, (3) Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling, (4) Expressing or exchanging ideas by means of the spoken word those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly, (5) Perceiving the nature of sounds at normal speaking levels with or without correction and the ability to receive detailed information through oral communication, and (6) Substantial, repetitive movements (motions) of the wrists, hands, and/or fingers.
Visual Acuity
The employee is required to have close visual acuity to perform activities such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); and/or using measurement devices. The employee is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of facilities or structures.
Working Conditions
The position requires activities occurring both inside and outside the office environment. When outside, the employee may be subject to extreme heat with temperatures above 100 degrees for periods of more than one hour. Employee may be affected by other environmental conditions, such as wind and desert climate when working outdoors.
$59k-101k yearly est. 3d ago
Proposal Strategy and Operations Manager San Francisco, Remote
Picnichealth
Warehouse operations manager job in San Francisco, CA
Proposal Strategy and OperationsManager
At PicnicHealth , we're building the future of non-interventional clinical research, powered by AI and centered on patients. Our mission is to make it radically easier, faster, and more affordable to generate high-quality real-world evidence. We're replacing the legacy, services-heavy model with a modern, AI-first approach that unlocks insights from rich, multi-modal data-from clinical notes and imaging to lab results-at scale. By engaging patients directly through our personal health assistant , PicnicAI, which meets them where they're at and delights them along the way (with an industry leading NPS of 76), patients participate actively in the research they care about.
PicnicHealth is already a trusted partner to 7 of the top 10 pharmaceutical companies. Our work spans 40+ disease areas and has supported over 60 peer-reviewed publications, including an FDA submission that incorporates PicnicHealth data.
Founded in 2014, we've raised $100M+ from top investors like Amplify Partners, Felicis Ventures, B Capital Group, and Y Combinator. Our business running non-interventional studies more than doubled last year, and we're growing even faster in 2025. We're a team of doctors, patients, data nerds, engineers, and builders, reimagining how clinical research works - and we're just getting started!
The Opportunity
As the Proposal Strategy and OperationsManager, you will build a system and process that enables a cross-functional team to transform complex technical capabilities into compelling, winning proposals . This role is critical to our success in the competitive non interventional study space requiring someone who can transform complex technical capabilities into compelling, winning proposals. This is a builder role. You'll wear multiple hats-leading proposals, creating structure where it doesn't exist, and partnering across teams. You won't be doing this alone, but you will be accountable for making it happen.
At PicnicHealth, AI is at the core of everything we do. We're looking for individuals who are not just comfortable with, but genuinely excited by and actively experimenting with, the power and potential of AI.
What you'll do:
Strategic Proposal Leadership
Develop and execute proposal strategies that differentiate PicnicHealth in competitive landscapes
Collaborate with Sales, Scientific Solutions, Product Delivery and Operations teams to craft compelling value propositions
Analyze RFPs and client requirements to develop winning positioning and messaging
Proposal Management & Execution
Leverage project management tools and processes to project manage complex, multi-stakeholder proposal processes with tight deadlines
Coordinate cross-functional teams including Scientific Solutions, Product, Delivery and Operations, Legal, and Finance
Ensure all proposals meet client requirements, compliance standards, and internal quality benchmarks
Develop standardized templates, timelines, processes, and best practices to improve efficiency and win rates
Identify, test and roll out technology and tools to build scalable processes that enable faster and more efficient proposals.
Content Development & Optimization
Levarge PicnicHealth experts to create compelling executive summaries, technical approaches, and capability statements
Maintain and continuously improve proposal content library and knowledge management systems leveraging process, technology and tools
Work with solutions and design to ensure consistent messaging and branding across all proposal materials
Win/Loss Analysis & Continuous Improvement
Conduct thorough win/loss analyses to identify improvement opportunities
Track proposal metrics and conversion rates to optimize processes
Collaborate with Sales teams to understand client feedback and market dynamics
Implement process improvements based on data-driven insights
What you'll bring:
5+ years of experience leading complex RFP responses within CROs, real-world evidence vendors, or digital health companies supporting life sciences clients.”
Proven track record of winning competitive, high-value proposals (>$1M)
Experience with real-world evidence, clinical research, or healthcare data strongly preferred
Project Management Excellence: Experience managing multiple concurrent proposals with competing deadlines
Strategic Thinking: Ability to develop winning strategies based on client needs and competitive landscape
Cross-functional Leadership: Proven ability to lead and coordinate diverse teams without direct authority
Analytical Skills: Experience with win/loss analysis, proposal metrics, and process optimization
Exceptional Writing & Communication: Ability to translate complex technical concepts into clear, compelling narratives
Bachelor's degree required; degree in Life Sciences, Business, or related field preferred
We expect all team members to be amazing in their roles and, ultimately, to move the PicnicHealth mission forward.
Why will PicnicHealth win in Clinical Research?
Trials are a major bottleneck in drug development, and the promising advancements in biotech cannot achieve their full potential unless clinical research becomes more effective. The industry runs on outdated technology and manual processes. Research sites (hospitals, academic centers, doctors' offices) are a major bottleneck, and contract research organizations (CROs) spend most of their time wrangling sites and cobbling together vendor software.
PicnicHealth has built technology that uniquely positions us to run faster, cheaper, and more flexible studies without requiring sites:
PicnicAI (trained on 350M+ clinician annotations over 100k+ patient records) is the only system that can effectively access and structure all participant EMR data trials need
Our AI health assistant (NPS of 66 in 2024) guides participants through study activities and enables most to be done at home
We're an integrated solution - virtual site, CRO, and software platform - with AI built in from the ground up, initially focusing on observational research.
At PicnicHealth you get to solve real problems with real solutions, great tech, and great people. We look to attract and retain exceptional performers through a mission that matters, a culture that allows team members to do their best work and be their real selves, and through competitive compensation and benefits packages aligned to the market and our Core Values.
We're a remote first company, with teammates spread across the US. We support in-person gatherings, including co-working spaces and multi-day onsites, to build connections and move forward strategic initiatives. Expect to travel 2-4 times a year. For our team members in the Bay Area, who prefer to work in person we can offer a hybrid set up to work from the SF office on a flexible schedule.
Target Base Salary Range: $125K - $150K
The base salary PicnicHealth offers may vary depending upon the scope, complexity, and autonomy of the position and on the candidate's job-related knowledge, skills, and experience. The total package will include equity, in addition to a full range of medical and/or other benefits, depending on the position offered. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
You also get:
Family friendly environment
Flexible time off
401k plan
Free PicnicHealth account
Equipment and internet funds for home office set up
Wellness Stipend
Equal Opportunity Statement
PicnicHealth is committed to promoting an inclusive work environment free of discrimination and harassment. We value a diverse and balanced team where everyone can belong.
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$125k-150k yearly 5d ago
Credit Risk Operations Manager
Airwallex
Warehouse operations manager job in San Francisco, CA
Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.
Proudly founded in Melbourne, we have a team of over 1,800 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world-leading investors including Visa, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, Salesforce Ventures, Lone Pine, and Square Peg, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.
Attributes We Value
We hire successful builders with founder‑like energy who want real impact, accelerated learning, and true ownership. You bring strong role‑related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.
You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end‑to‑end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next.
About the team
The Operations team at Airwallex ensures the smooth and efficient functioning of our services and processes. We focus on optimizing workflows, improving operational efficiency, and delivering exceptional customer support. By streamlining operations and implementing best practices, we help drive the company's growth and maintain high service standards. Our team is dedicated to providing a seamless experience for our customers and supporting Airwallex's mission to empower businesses globally.
What you'll do
As a Credit Risk OperationsManager, you will help manage Airwallex's global credit risk exposure. You'll assess prospective and existing merchants, define and track risk performance, and partner with cross‑functional teams to drive both growth and protection. You'll leverage data‑driven insights to enhance our credit decisioning and monitoring frameworks, streamline operational processes, and continuously improve the balance between user experience and robust risk mitigation.
This role is based in San Francisco.
Responsibilities:
Manage Airwallex's credit risk exposure across all product offerings
Evaluate credit risk across payment acceptance channels (cards, bank payments, local payment methods)
Drive Know Your Business (KYB) processes to build and maintain a diversified, high‑quality merchant portfolio
Define, monitor and deliver against global credit risk performance KPIs
Build, maintain and iterate standard operating procedures (SOPs) for credit risk management, including vetting, investigation and ongoing monitoring
Develop structured reporting and dashboards to give global visibility into credit risk performance
Partner with Business Development, Legal, Compliance and Transaction Risk to balance commercial goals with risk mitigation
Strengthen risk awareness across global stakeholders and proactively surface emerging risks
Who you are
We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum qualifications:
Strong analytical and quantitative skills with demonstrated experience in assessing counterparty or merchant credit risk
Deep understanding of credit fundamentals - including financial statement analysis, cash flow assessment, collateral structures, and exposure management
Practical experience in ongoing credit monitoring, limit setting, and early warning frameworks for merchant portfolios
Strong grasp of payment flows and how settlement timing, reserves, and chargebacks impact credit exposure
Ability to identify and elevate emerging credit risks across payment products and geographies
Excellent written and verbal communication skills, with the ability to explain credit findings clearly to technical and non‑technical stakeholders
Proven ability to manage multiple priorities in a fast‑paced environment with precision and attention to detail
Ownership mindset: you take accountability, drive clarity, and execute with urgency
Preferred qualifications:
Advanced proficiency in data analysis tools (e.g. SQL)
Familiarity with core risk domains such as card brand monitoring, compliance, and KYB/KYC requirements
Experience managing credit exposure for merchants or partners within fintech, payments, or financial institutions
Background in regulatory compliance and/or operational risk management
Track record of defining and reporting KPIs to improve process performance
Deep understanding of payment processing systems and associated credit, fraud, and operational risks
Applicant Safety Policy: Fraud and Third-Party Recruiters
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from ****************** email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Equal opportunity
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
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$80k-142k yearly est. 2d ago
GTM Strategy & Operations Manager
Anrok
Warehouse operations manager job in San Francisco, CA
San Francisco, Salt Lake City, or New York City
Anrok is the leading tax automation platform enabling businesses to expand globally without compliance complexity.
As the digital economy has grown 6x over the last decade, software businesses have gone from not worrying about sales tax to needing to monitor exposure, calculate rates, and file returns across 20+ US states and many countries worldwide. This creates a critical bottleneck for companies that should be able to transact with customers everywhere.
Anrok eliminates this complexity by connecting with billing and payment systems to automate tax monitoring, calculations, and filing end-to-end. Our unified platform handles the ever‑changing maze of tax laws at municipal, state, and federal levels-so companies can focus on growth, not compliance.
Our customers include:
40% of Forbes Top 50 AI companies
20% of Forbes Top 100 Cloud companies
Top companies like Notion, Anthropic, and Cursor
We're making compliant digital commerce a reality for companies big and small, backed by over $100M from leading investors including Spark Capital, Sequoia, Index, and Khosla Ventures.
We're looking for a GTM Strategy & OperationsManager to bring rigor, insight and scalable processes to our sales organization. You'll own core operations (compensation planning, territory and process design) for a growing team of Account Executives, while laying operational foundations for growing functions such as Partnerships and Sales Development. The operational expertise and strategic insights you bring will ensure we scale while delivering an exceptional compliance experience to every customer-beginning with their very first conversation with our team.
In this role, you will
Own sales operations end-to-end for our Account Executive function, including compensation planning, territory design, capacity modeling, and revenue forecasting.
Partner closely with GTM leaders to build scalable, user‑friendly processes and optimize their decisionmaking with data‑driven insights and strategic recommendations.
Operationalize our evolving sales methodology by designing systems to measure and improve adoption and execution.
Build operational foundations for Partnerships and Sales Development, establishing initial processes, tooling and reporting enabling these functions to grow and scale.
Identify and remove operational bottlenecks that slow the team down, continuously improving workflows across the sales organization.
What excites us
4-6 years of experience in GTM/revenue operations, sales operations or a similar role.
Ability to jump into new situations, quickly identify areas of improvement and solve problems, with an eye toward architecting solutions that will scale.
Track record of building trust and credibility with GTM leaders and cross‑functionally to drive impact.
Analytical rigor: direct experience building sales capacity plans and revenue forecasts, or an MBA/management consulting/finance background.
You don't need to be (and won't be) a Salesforce administrator, but comfort with CRM reporting and dashboards is required.
Bonus points for experience in partner/channel sales operations.
What we offer
The equity upside of an early‑stage startup with the product‑market fit of a later‑stage company.
Daily lunch and snacks for those working out of our office hubs.
Medical, dental, and vision insurance covered 100%.
One Medical membership covered, flexible sick benefits, and more.
Annual learning and development stipend for books, online courses, and conferences, as well as a curious team to share your learnings with.
Annual team off‑sites and in‑person opportunities around our growing Anrok hubs.
Home office setup stipend to ensure you have the equipment you need to thrive at work.
At Anrok, we embrace a dynamic and flexible hybrid work environment based out of our growing office hubs-San Francisco, New York City, and Salt Lake City where we collaborate in‑person 3 days per week.
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$80k-142k yearly est. 5d ago
Anthropic is Seeking a Data Operations Manager
Globalsouthopportunities
Warehouse operations manager job in San Francisco, CA
Data OperationsManager - Anthropic Work Model: Hybrid (minimum 25% in-office)
About Anthropic
Anthropic is a public benefit corporation dedicated to building reliable, interpretable, and steerable AI systems that are safe and beneficial for society. The organization brings together leading researchers, engineers, policy experts, and business leaders to advance frontier AI while prioritizing safety, alignment, and long-term societal impact.
Anthropic operates as a highly collaborative research-driven organization, focusing on a small number of high-impact, large-scale scientific efforts rather than fragmented initiatives. Its work builds on foundational contributions to AI research, including large language models, interpretability, scaling laws, and AI safety.
Role Overview: Data OperationsManager
The Data OperationsManager plays a critical role in scaling and optimizing data operations that support Anthropic's frontier AI research. This individual will partner closely with research teams to translate complex technical requirements into robust, high-quality data pipelines that directly influence model performance, safety, and alignment.
This role blends strategic operations leadership, technical fluency, and execution excellence, with ownership across the full data lifecycle-from research requirements and vendor management to production-quality datasets.
Strategic Impact
The data systems and operational frameworks developed in this role will directly shape Anthropic's most critical model capabilities, including:
Tool-use accuracy
Long-horizon reasoning
Robustness to prompt injection
Safety alignment and human feedback integration
By enabling researchers to move faster without compromising quality, the Data OperationsManager ensures that data remains a competitive and ethical advantage in advanced AI development.
Key Responsibilities
The Data OperationsManager will:
Own and execute data strategy across research initiatives, including:
Reinforcement Learning from Human Feedback (RLHF)
AI safety and alignment research
Tool use and agentic workflows
Design and implement scalable operational systems that translate research goals into reliable data pipelines
Build and manage strategic vendor partnerships for data collection, labeling, and annotation
Establish evaluation frameworks and quality standards for state-of-the-art AI training data
Lead cross-functional initiatives to improve research velocity while maintaining rigorous quality controls
Proactively identify and mitigate risks, bottlenecks, and inefficiencies in data operations
Partner with senior research leaders to align data execution with long-term model development roadmaps
Candidate Profile
Anthropic is seeking candidates who thrive at the intersection of operations, research, and emerging technology.
Required Qualifications:
Minimum of 3 years of experience in operations, consulting, product management, program management, or related roles
Exceptional project management skills with the ability to manage multiple complex workstreams
Strong communication skills across technical and non-technical audiences
Familiarity with large language models or a demonstrated interest in AI training methodologies
High organizational discipline and comfort operating in ambiguous, fast-paced environments
Experience using data analysis tools such as SQL, Python, Tableau, or advanced spreadsheets
Demonstrated passion for AI safety and data quality
Preferred Qualifications:
Experience with data collection, labeling, or annotation for AI/ML systems
Knowledge of RLHF, constitutional AI, or human-in-the-loop workflows
Prior work with AI research teams or research-focused organizations
Vendor and contractor management experience
Consulting background translating complex requirements into executable plans
Track record of implementing process improvements or quality systems at scale
Compensation and Benefits
Base Salary Range: $250,000 - $365,000 USD annually
Total compensation includes:
Equity
Comprehensive benefits
Potential incentive compensation
Anthropic also offers generous vacation and parental leave, flexible working hours, equity donation matching, and thoughtfully designed collaborative office spaces.
Logistics and Policies
Education Requirement: Bachelor's degree or equivalent professional experience
Hybrid Policy: Employees are expected to be in-office at least 25% of the time
Visa Sponsorship: Available for many roles, with legal support provided
Relocation: Candidates may be asked about relocation flexibility
Anthropic strongly encourages applications from individuals who may not meet every listed qualification, particularly candidates from underrepresented backgrounds.
Culture and Values
Anthropic approaches AI research as an empirical science, emphasizing collaboration, open dialogue, and long-term impact over short-term gains. The organization values diverse perspectives and recognizes the ethical and social implications of advanced AI systems.
Clear communication, thoughtful collaboration, and shared ownership of outcomes are central to how Anthropic works.
Why This Role Matters
The Data OperationsManager position offers a rare opportunity to:
Influence the core capabilities and safety of frontier AI systems
Build foundational infrastructure that enables responsible AI scaling
Contribute meaningfully to the future of safe and aligned artificial intelligence
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$80k-142k yearly est. 2d ago
Operations Manager
Blockparty Productions
Warehouse operations manager job in San Francisco, CA
We are seeking talented, passionate individuals to join our team. Block Party Productions is redefining the future of hospitality through intimate venues, chef-driven concepts, and community-rooted experiences. This role will play an important part in elevating limited seating service, pickup operations, and delivery experiences across our venues.
If you're looking for a place where you can grow your skills, practice real leadership, and take pride in shaping a high-performing team, this role offers exactly that opportunity. We're seeking someone who brings both energy and creativity to help scale a modern hospitality operation while building a culture rooted in excellence, accountability, and genuine care. This is a team for people who love taking care of guests, who find joy in crafting unforgettable experiences, and who want to stretch their capabilities as leaders in an environment that values initiative, integrity, and momentum.
Then this may be the team you've been looking for.
Role Overview
The Part-Time OperationsManager will lead the team in delivering the ultimate guest experience through strong leadership, thoughtful systems, and hands-on daily execution. You will help us serve our community with warmth, consistency, and excellence - and be a beacon for great food, great energy, and great service.
This position is ideal for a bold, entrepreneurial operator who thrives in high-touch environments and wants to be part of building something meaningful.
Key Duties & Responsibilities
Operational Leadership
Provide day-to-day leadership, coaching, and direction for front- and back-of-house teams.
Model operational excellence in guest service, food quality, timing, and hospitality standards.
Support and execute smooth operations for limited seating, pickup, and delivery service flow.
Team Development & Culture
Inspire the team to view every shift through the guest perspective.
Build a culture of excellence, accountability, and fun.
Identify and create training opportunities through daily operations.
Demonstrate strong team-building skills, including empathy, rapport building, delegation, and empowerment.
Business Performance
Attend and contribute to monthly manager meetings, including P/L review and team coaching.
Support scheduling practices that balance labor efficiency with service quality.
Uphold consistent systems, checklists, compliance standards, and operational rhythms.
Guest Experience
Ensure guests receive personalized, memorable, and elevated experiences across all service channels.
Resolve guest issues with composure, warmth, and ownership.
Maintain a high bar for ambiance, energy, cleanliness, and operational readiness.
Required Skills & Background
Professional Experience
Proven experience managing a $1-2M annual revenue restaurant as a Manager, Assistant General Manager, or General Manager.
Minimum 3 years of experience in foodservice, hospitality, and restaurant operations leadership.
Foodservice or culinary degree preferred but not required.
Leadership & Mindset
Entrepreneurial, solutions-oriented operator with strong creative and strategic instincts.
Passion for cultivating high-performing teams and fostering a culture of support, growth, and positivity.
Strong communication, accountability, and interpersonal skills.
A genuine love for food, service, and crafting extraordinary guest experiences.
Position Details
Part-time role
On-site in San Francisco
Weekend and evening availability required
Growth potential within Block Party Productions for the right candidate
$80k-142k yearly est. 2d ago
Strategy and Operations Manager, Market Growth (San Francisco)
Curri, Inc.
Warehouse operations manager job in San Francisco, CA
As a Market Growth Manager, you will own the strategy and execution of growing Curri's market share in its key markets. You will lead the growth and expansion strategy in existing and new markets, partnering with operations, product, and engineering to provide the best delivery experience to customers. The role requires you to own the market, identify key drivers of the business, analyze data to locate areas for improvement, and rapidly execute to grow both customer and driver bases. You will regularly be on the ground in the market, meeting with customers and drivers, discovering their pain points, and finding a solution to address their needs. No problem is too big or too small. You will continuously challenge the status quo to provide a better experience for our customers, drivers, and Curri's internal teams.
Given the cross-functional nature of this role, you will report to the Director of Strategy & Planning and frequently work with senior leadership.
What you will do:
Own the growth and expansion of a key market, launching initial customers and onboarding drivers
Prospect, outreach, visit, and get customers to complete their first delivery with Curri
Test and validate different GTM approaches including outreach methods, marketing campaigns, and promotions
Become a trusted logistics expert for customers by deeply understanding the last mile logistics space and Curri's product and capabilities
Research the competitive landscape and distribution trends in the market, identifying opportunities to competitively position Curri's offering
Develop and foster relationships with new and existing customers
Serve as go‑to source of insights and data on the market, managing dashboards and reporting on key sales and operational KPIs
Collaborate with the Operations team to manage the operational activities related to scaling the market, including acquiring and onboarding new supply, developing driver training, and formulating driver incentive programs
What you need to have:
Bachelor's degree in business, engineering, or related field (or equivalent work experience)
2+ years of experience in a related field, including banking, consulting, technology, analytics, operations, and/or strategy
Be a self‑starter that thrives in a fast‑paced, often ambiguous environment
Scrappy mentality and willingness to get into the weeds no matter the task
Exceptional written and verbal communication skills and ability to build rapport with customers, drivers, and internal stakeholders
Analytical mindset that relies on testing and iterating solutions to make data‑driven decisions
Comfort with in‑person meetings and conveying the value of a product to various audiences
Willing to travel around their market 50% of the time
Natural ability to problem‑solve and isn't afraid to challenge the status quo
Team player who actively collaborates with other teams across the organization
What is in it for you?
You will have the opportunity to work for a dynamic and successful start‑up on a diverse team where you can make a huge impact by doing meaningful work.
Significant and meaningful responsibilities from Day 1, with the ability to shape operational strategy. The possibilities are limitless and depend on you.
Work in a remote environment with a flexible schedule. We don't micromanage and want to help you do great work.
There is no work/life-there is only life and want your time at Curri to be life‑giving and foster the best version of you. We care about family and your own personal development and don't expect you to be always engaged with work.
We offer a competitive salary, and benefits including, but not limited to, health, dental, vision, 401K, and an equity compensation grant.
$100,000 - $120,000 a year
Who are we?
We are Curri and our mission is to be the way the world delivers construction and industrial supplies. Curri provides a modern logistics platform for construction, industrial, and adjacent industries with our nationwide fleet of cars, trucks, and flatbeds paired with industry‑leading technology. Curri was founded in 2018 and was a part of the YC S19 Batch. Employees work out of our office in Ventura, CA, but the majority of our fast‑growing start‑up operates remotely, with over 100 employees spread across the United States. We're solving a massive, global problem of inefficiency in the construction and industrial supply chain. Find out more at curri.com.
Be sure to follow us on Twitter, LinkedIn, Facebook, and Instagram.
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Warehouse operations manager job in San Francisco, CA
A leading home goods retailer in San Francisco is seeking a Manager of Talent Operations. This role focuses on managing employee relocation, expense tracking, and compliance within the HR department. The ideal candidate will have a background in HR operations with at least 3 years of experience. The position offers a competitive salary and a variety of benefits, including health insurance and a 401(k) plan.
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$77k-123k yearly est. 3d ago
Operations Manager
BCI Acrylic Independent Dealers
Warehouse operations manager job in Riverside, CA
OperationsManager- Bathroom Remodeling Inland Empire, CA & Surrounding Areas JD Bathroom Remodel Express is a trusted, locally operated remodeling company proudly serving homeowners throughout the Inland Empire. We specialize in stylish, low maintenance, and cost-effective bath and shower systems. Our reputation is built on quality craftsmanship, efficient one day remodels, and an exceptional customer experience from start to finish.About the Role
We are seeking an experienced OperationsManager to lead both our installation operations and in home sales performance. This is a full time, hands on leadership role for a driven professional with a strong background in construction and home improvement sales. You will be responsible for managing teams, driving revenue, ensuring installation quality, and delivering outstanding customer satisfaction.
This role is ideal for someone who thrives in a fast paced environment and enjoys owning results across sales, operations, and customer experience.Key ResponsibilitiesOperations and Installation Management
• Oversee and schedule all bath and shower system installations
• Lead, coach, and support installation crews to ensure timely, high quality workmanship
• Review customer contracts and coordinate product ordering
• Managewarehouse inventory, materials, and vendor relationships
• Handle all permitting, documentation, and CRM updates
• Support installers with on site issues, service calls, and quality control
• Conduct post installation follow ups to ensure customer satisfaction and request referrals
• Analyze job costs, installation efficiency, and service trends for continuous improvement
• Assist in hiring, onboarding, training, and performance management of installation staff
• Maintain accurate records for schedules, timesheets, receipts, and job completions Sales Leadership and Revenue Growth
• Lead and grow a team of in-home sales representatives
• Review appointments scheduled by the inside sales team
• Review sales performance daily, weekly, and monthly and take corrective action as needed
• Prepare and lead ongoing sales and product training meetings
• Set clear expectations and performance goals aligned with company objectives
• Ensure consistent use of iPad presentations, electronic contracts, and CRM systems What We're Looking For
• 5 plus years of operationsmanagement experience
• 2 plus years of leadership or management experience
• Background in acrylic bath and shower systems is a plus
• Strong leadership, coaching, and team development skills
• Excellent customer service, organization, and communication abilities
• Comfortable using iPads, electronic contracts, and CRM platforms
• Valid driver's license and clean driving record Compensation and Benefits
• Competitive salary based on experience
• Performance based incentives
• Supportive, professional, and growth oriented work environment
• Long term career growth with a rapidly expanding company Join JD Bathroom Remodel Express
If you are a results driven leader who excels at balancing sales performance, operational excellence, and customer satisfaction, we would love to hear from you. Join a company that values quality, integrity, accountability, and teamwork.
$66k-114k yearly est. 2d ago
Manager, Practice Operations
Altais, Inc.
Warehouse operations manager job in San Francisco, CA
About Altais: At Altais, we're on a mission to improve the healthcare experience for everyone-starting with the people who deliver it. We believe physicians should spend more time with patients and less time on administrative tasks. Through smarter technology, purpose-built tools, and a team-based model of care, we help doctors do what they do best: care for people.
Altais includes a network of physician-led organizations across California, including Brown & Toland Physicians, Altais Medical Group Riverside, and Family Care Specialists. Together, we're building a stronger, more connected healthcare system.
About the Role
Are you looking to join a fast-growing, dynamic team?
We're a collaborative, purpose-driven group that's passionate about transforming healthcare from the inside out. At Altais, we support one another, adapt quickly, and work with integrity as we build a better experience for physicians and their patients.
The Manager, Practice Operations, is responsible for the overall operationalmanagement and performance of a single medical clinic within AMG. This includes oversight of daily administrative and clinical operations, financial performance, staffing, and practice workflows. The role ensures compliance with organizational policies, regulatory standards, and delivers high-quality service and patient care experiences. This position requires strong leadership, effective communication, and the ability to manage change while driving operational excellence within the clinic.
You will focus on:
OperationalManagement
Oversee the daily operations and administrative functions of the assigned clinic.
Ensure alignment with Practice Clinicians on patient care.
Manage staffing levels, clinical schedules, and practice workflows to ensure efficient, patient-centered operations.
Develop and implement policies and procedures for both clinical and non-clinical staff.
Ensure operational compliance with HIPAA, OSHA, labor laws, and other regulatory requirements.
Coordinate facility maintenance, medical equipment calibration, and procurement of office supplies and equipment.
Lead change management initiatives to support clinic growth and process improvement.
Promote and sustain a culture of engagement, collaboration, and accountability.
Financial and Revenue Oversight
Manage and monitor the clinic's financial performance, including revenue cycle, collections, and deposits.
Ensure daily collections are reconciled and deposited accurately in accordance with policy.
Identify and report discrepancies in billing or collections and implement corrective actions as needed.
Collaborate with Finance and Revenue Cycle teams to improve processes, ensure accurate reporting, and maintain fiscal accountability.
Support cost containment initiatives and ensure adherence to budget goals.
Performance and Quality Management
Develop, monitor, and report on key performance indicators (KPIs), including productivity, quality, patient satisfaction, and cost management.
Use data analytics to identify trends, gaps, and opportunities for operational improvement.
Partner with leadership to set clinic goals aligned with organizational objectives.
Actively monitor and enhance patient experience through feedback tools, surveys, and grievance resolution.
Ensure readiness for health plan audits and other regulatory reviews.
Leadership and Team Development
Recruit, train, and evaluate clinic staff to ensure high performance and professional growth.
Conduct performance evaluations, manage attendance, and oversee scheduling to ensure adequate coverage.
Implement coaching, counseling, and disciplinary actions in coordination with HR and the site medical director.
Foster teamwork, accountability, and strong communication among clinicians, administrative staff, and leadership.
Coordinate staff meetings, training, and professional development activities.
Customer Service and Community Engagement
Promote a patient-first culture by ensuring staff deliver excellent service and communication at every level.
Oversee responses to patient feedback, including social media and grievance resolutions, to ensure timely and effective follow-up.
Support community engagement activities and represent AMG in local outreach and partnership efforts.
The Skills, Experience & Education You Bring
Bachelor's degree in healthcare administration, business management, or related field.
Minimum 7 years prior relevant experience, including 3 years of management experience gained as a team leader, supervisor or project/program manager.
Strong understanding of clinical workflows, EHR systems, and healthcare billing/revenue cycle processes.
Excellent organizational, analytical, and problem-solving skills
Proven leadership ability in managing staff and clinic operations.
Strong communication skills (written, verbal, and interpersonal) adaptable to various audiences.
Knowledge of Medicare, Medicaid, and commercial insurance regulations.
Proficiency in MS Office and healthcare management software.
Base Salary
$95,000 - $115,000/yr
You Share Our Mission & Values:
Compassion
We act with empathy and a deep respect for the challenges faced by physicians and their patients. Our work is driven by a genuine commitment to improving lives and ensuring that care is delivered with dignity, understanding, and humanity.
Community
We foster a culture of collaboration--with physicians, patients across the healthcare ecosystem, and among our teams. By building strong, trusted relationships, we create a unified community focused on advancing patient care and physician well-being.
Leadership
We lead with integrity and vision, setting the standard for excellence in physician support and healthcare innovation. Through collaboration and expertise, we empower others to lead, drive change, and shape the future of care.
Excellence
We are relentlessly focused, results-driven, and accountable for delivering measurable value to physicians and the patients they serve. Our high standards reflect our commitment to excellence, operational discipline, and continuous improvement.
Agility
We embrace change as a constant and respond swiftly to the evolving needs of the healthcare industry. With flexibility and forward-thinking, we adapt, innovate, and act decisively to keep physicians at the forefront.
Altais values the contribution each Team Member brings to our organization. Final determination of a successful candidate's starting pay will vary based on several factors, including, but not limited to education and experience within the job or the industry. The pay scale listed for this position is generally for candidates that meet the specified qualifications and requirements listed on this job description. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs.
The anticipated pay range for this role is listed in our salary posting for transparency but may vary based on factors including the candidate's qualifications, skills, and experience.
Altais and its subsidiaries and affiliates are committed to protecting the privacy and security of the personal information you provide to us. Please refer to our 'CPRA Privacy Notice for California Employees and Applicants' to learn how we collect and process your personal information when you apply for a role with us.
External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.
$95k-115k yearly 2d ago
Operations Manager | Full-Time | Cal Expo Soccer Stadium
AEG 4.6
Warehouse operations manager job in Sacramento, CA
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Under general supervision of the General Manager, the OperationsManager supervises and coordinates the set-up, operations, all third party contracts and event-specific equipment for Heart Health Park Stadium. The OperationsManager will oversee all building operations, changeovers, event setups and post-event reset while providing highly responsible staff assistance. Responsible for hiring, training and supervising event operations crew. Ensures an effective and cost-efficient program by controlling the Operations budget, and performs related day-to-day responsibilities as required.
This role pays an annual salary of $70,304
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
This position will remain open until April 10, 2026
Responsibilities
Assume management responsibility for all services and activities involved in the maintenance and operations of Heart Health Park including event set-up and tear down, building changeovers and oversight of janitorial services.
Under the direction of the General Manager, select, train, schedule, motivate and evaluate operations staff; provide or coordinate staff training; work with employees to correct deficiencies; oversee all part-time staff.
Plan, direct, coordinate, and review the work of part-time operations staff; assign work activities and annual projects.
Monitor part-time event staff hours; allocate hours to each event worked; approve time worked at the end of each pay period.
Establishes and maintains effective working relationships with staff, our client Cal Expo, promoters, along with being a liaison with our resident tenant Sacramento Republic FC
Responsible for the creation of all event CAD drawings not only for promoters but for Fire Marshal approval.as well as submitting all rigging plots for approval
Oversee the set-up of events; coordinate the building set up under the direction of the General Manager and our client Cal Expo; coordinate facility arrangements with vendors, production companies, promoters; manage all event-specific equipment.
Preform daily walkthroughs of the facility to ensure safety and cleanliness
Attend production meetings at previously scheduled times to go over event details, promotions, and specific event assignments.
Ensure that the client's needs are met in a professional and courteous manner.
Coordinate with third party vendors and contractors; schedule services; monitor the work of contractors
Assist with department budget maintenance; track and monitor building supplies track and monitor cleaning supplies.
Assist with the maintenance of all building equipment
Responsible for OSHA/Health & Safety compliance, Fire Marshal approvals, Fire Alarm & Fire Protection systems
Other duties and responsibilities as assignened
Qualifications
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
Minimum of Associates' Degree preferred; Bachelor's Degree is highly preferred.
Minimum of 3-5 years of experience in facility operations supervision or with comparable increasing responsibility in a stadium, arena, convention center or public assembly facility with knowledge of stadium setup and housekeeping.
Must know all Microsoft applications as well as CAD
Demonstrated knowledge of supervisory skills and principles, with experience in work crew supervision and working on a varied work schedule in facility operations
Ability to communicate clearly and concisely in the English language, both orally and in writing
Must be comfortable multi-tasking and working in a fast-paced environment
Knowledge of all OSHA requirements, Fire Marshal approvals, Fire Alarm / Fire Protection systems and event production technology, along with knowledge of facility maintenance and housekeeping.
Strong interpersonal skills necessary, including excellent verbal and written communication skills
Possess valid driver's license or have the ability to acquire
Possess valid forklift certification or have the willingness to acquire
Working knowledge and ability with AutoCAD, Excel, and other Microsoft products.
Experience with budget preparation and control
Familiarity with terminology used in entertainment/convention/public assembly settings
Ability to work independently, exercising judgment and initiative.
The ability to work effectively with people from a variety of culturally diverse backgrounds.
The ability to perform physical tasks such as lifting and carrying up to 50 pounds.
Ability to work, nights, weekends and holidays as needed.
Effectively work under pressure and meet tight deadlines in a fast-paced environment.
Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment.
Ability to speak, read, and write in English.
Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality.
$70.3k yearly 2d ago
Operations Manager
Accorhotel
Warehouse operations manager job in San Francisco, CA
Two of San Francisco's most recognized icons, Ghirardelli Square and Fairmont Hotels & Resorts, have partnered to create the city's most distinctive and exciting luxury residential accommodations, Fairmont Heritage Place, Ghirardelli Square.
Join the Fairmont Heritage Place team and be part of providing the highest quality service to our owners and guests. Fairmont Heritage Place Ghirardelli Square is a Private Residence Club with 53 one, two and three bedroom residences.
What is in it for you:
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities
Job Description
OperationsManager
Providing engaging, sincere, and personalized services is one of the ways our team is Making Special Happen for our Owners and Guests at Fairmont Heritage Place, Ghirardelli Square. Highlight your interpersonal strengths as OperationsManager, where you will lead our Guest and Owner Experience, anticipating their needs to deliver flawless and memorable experiences.
Position scope
Reporting to the Director of Owner Experience, responsibilities and essential job functions include but are not limited to:
Consistently offer professional, friendly, and engaging service
Lead and manage all aspects of the operations, ensuring all service standards are followed
Maintain a collaborative working relationship with Housekeeping, Accounting and Maintenance teams
Effectively balance operational, administrative, and team needs
Maintain strong financial performance through management of expenses and revenues
Assist Director of Owner Experience & Revenue Manager with accurate tracking of Reciprocal Use deposits and overall owner usage
Conduct inventory regularly for Residence Services and Owner Services
Assist Director of Owner Experience with managing owner website and social media
Assist with monthly purchasing
Create and distribute schedules on a weekly basis, while complying with the CBA
Track attendance and manage timekeeping daily
Oversee payroll management and ensure timelines are followed for payroll processing
Communicate through pre-shift briefings, emails and monthly departmental meetings all pertinent information for the respective shift and areas of operation.
Assist with inspection of residences
Complete quality control checks of reservations and profiles
Adhere to all Davis Stirling Civil Code and HOA Governing Documents on Owner Services including fluent knowledge of the CROA Reservation Policies and Procedures, Fee Schedule, and Annual Policy Statement.
Ensure compliance with all SOPs
Participate in various property committee meetings
Maximize revenue through participating in room upsell program
Maximize loyalty by overseeing in ALL enrollment program
Oversee recovery program for guests and owners
Produce and analyze trends of all service tracking reports
Assist in recruitment and ensure completion of training new hires
Responsible for coaching and performance management for supervisors and team.
Collaborate with Director Owner Experience and support owner social engagement events throughout the calendar year
Develop and maintain strong Owner relationships
Ensure information is properly recorded in ACDC (Accor's global Loyalty system) and internal owner profile binders
Oversee team shift checklists to ensure task completion
Create housekeeping boards daily and associated tasks as needed
Review daily operating packet and sign off as needed
Manage guest reviews
Follow all safety policies
Other duties as assigned
Compensation Range: $80,000 - $90,000 /year
Qualifications
Qualifications
2 years-experience leading a team in a hospitality setting required
Experience in residential management and owner relations preferred
University/ College degree in a related discipline preferred
Computer literacy in Microsoft office required
Excellent written and oral communication skills required
Previous experience with a Property Management System required
Highly responsible and reliable
Strong interpersonal and problem-solving abilities
Ability to work well under pressure
Ability to work cohesively with fellow colleagues as part of a team
Ability to focus attention on owner and guest needs, remaining calm and courteous at all times
Physical Aspects of Position (include but are not limited to):
Frequent verbal communication that requires speaking, hearing
Frequent written communication that requires typing, reading, writing
Occasional standing and walking throughout shift
Occasional kneeling, pushing, pulling, lifting 50 lbs and more
Visa Requirements: You must provide proof that you are legally entitled to work in the United States. Employment is conditional upon your ability to produce acceptable documentation establishing that you are legally entitled to work in the United States within three days of your date of hire.
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit **************************
About Fairmont Hotels & Resorts: At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleague with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!
Persons who anticipate needing accommodations for any part of the application or interview may contact, in confidence
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
All your information will be kept confidential according to EEO guidelines.
$80k-90k yearly 6d ago
Operations Manager Tree Care
Brightview 4.5
Warehouse operations manager job in Fontana, CA
**The Best Teams are Created and Maintained Here.**
+ The OperationsManager Tree is responsible for overseeing the day-to-day branch operations, ensuring efficiency and safety. This role manages staff, resources, and workflows to achieve financial and operational targets while maintaining compliance with company policies. The OperationsManager drives continuous improvement, fosters collaboration between departments, and ensures that operations support excellent customer service.
**Duties and Responsibilities:**
+ **Process Improvement and Efficiency:** Analyze operational processes and workflows, identify inefficiencies, and implement changes to enhance productivity, quality, and cost-effectiveness
+ **Team Leadership and Development:** Supervise, train, and develop staff, conduct performance evaluations, foster a positive work environment, and address team issues promptly
+ **Forecasting and Labor Management:** Execute weekly and monthly labor planner, monitor expenses, allocate resources efficiently, and ensure the branch operates within forecasted labor hours/dollars/percents to meet financial targets
+ **Procurement and Inventory Management:** Source products from preferred vendors, manage inventory levels to meet demand without overstocking, facilitate equipment tracking and preventive maintenance, and ensure timely vendor deliveries
+ **Safety, Compliance and Risk Management:** Ensure operations comply with industry regulations, enforce company safety standards, identify potential risks and implement strategies to mitigate, execute compliance processes (e.g., Stretch & Flex, Gate Check, ETC), conduct audits, and maintain accurate safety documentation
+ **Reporting and Performance Metrics:** Track and report KPIs to track operational performance, report operational challenges to the Branch Manager daily, leverage company systems and tools such as BrightPath, Power BI, Leadr, Field Management Systems, and Estimating (CPQ) to inform data-driven decisions and drive continuous improvement
+ **Customer Service, Satisfaction, and Jobsite Quality:** Ensure high standards of customer satisfaction and jobsite quality, address operational issues, and implement processes to improve customer experience
+ **Project Management:** Lead and coordinate operational projects, ensuring work is delivered on time, within scope, and aligned with branch growth and operational goals
+ **Resource Planning:** Oversee staffing, equipment, and technology allocation; anticipate forecast operational needs; plan for future resource requirements; and ensure sufficient capacity to meet demand
+ **Collaboration and Communication:** Partner with internal branch departments (Office Admin, Operations, Sales, Account Management) and external vendors/clients to support smooth operations and communicate/execute operational excellence strategies in partnership with the Director of Operations
**Education and Experience:**
+ Associate's or Bachelor's degree in a landscape or business-related field, or equivalent experience in a service-based industry
+ Minimum 7 years of experience in the construction or landscaping industry
+ Minimum 2-3 years of management experience within the landscape or service industry
+ Qualified Applicator License (Pesticide or Fertilizer) preferred
+ Working knowledge of Microsoft Office Suite, including Excel, Word, PowerPoint, Outlook, as well as company systems such as FSM, Arbor Notes, BrightPath, and MFP/WAR calls.
+ Experience with mobile applications, including retrieving email, accessing and using mobile applications, taking, and sharing pictures
+ Proven ability to perform effectively in a fast-paced, dynamic, and evolving work environment.
+ Bilingual in English and Spanish preferred
+ Effective written and oral communication skills
+ Ability to create and foster a team-oriented environment
**Physical Demands/Requirements:**
+ Ability to walk, bend, twist, and carry up to 50lbs
+ Ability to traverse uneven surfaces on job sites for quality checks and inspections
+ Must be able to travel within the branch territory to visit designated client properties
**Work Environment:**
+ Field-based role; will have regular office work
**_BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer._**
**_This job description is subject to change at any time._**
**Compensation Pay Range:**
$70,304 - $90,000
**_BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process_** _._
_It's Not Just a Team. It's One BrightView._
$70.3k-90k yearly 2d ago
Learn more about warehouse operations manager jobs
How much does a warehouse operations manager earn in Lake Havasu City, AZ?
The average warehouse operations manager in Lake Havasu City, AZ earns between $28,000 and $46,000 annually. This compares to the national average warehouse operations manager range of $26,000 to $45,000.
Average warehouse operations manager salary in Lake Havasu City, AZ