Will-call coordinator vs dock supervisor

Differences between will-call coordinator and dock supervisor duties and responsibilities

Will-call coordinator example responsibilities.

• Utilize TMS to actively manage on-time performance and automation objectives
• Provide assistance to patients how to place order for meals and explain dietary restrictions if need.
• Coordinate communication between patients, family members, medical and administrative staff, or regulatory agencies.
• Take ownership for full implementation of corporate programs and initiatives on merchandising, payroll management, productivity, and associate morale.
• Use TCS and CMS software for forecasting call volume.
• Receive booking requests from clients by EDI, email or phone and coordinate needed shipping dates with steamship carriers.
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Dock supervisor example responsibilities.

• Manage large team of outbound shipping loaders ensuring timely and proper loading of trailers.
• Manage cleanliness and organization throughout the facility.
• Manage logistics personnel and logistics systems and direct daily operations.
• Train staff on company policies, safety procedures, and OSHA compliance.
• Perform accurate and timely entries of all dock and line haul movement on the AS400 computer system.
• Upload daily productivity and Kronos time.
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