Will-call coordinator vs shipping supervisor

Differences between will-call coordinator and shipping supervisor duties and responsibilities

Will-call coordinator example responsibilities.

• Utilize TMS to actively manage on-time performance and automation objectives
• Provide assistance to patients how to place order for meals and explain dietary restrictions if need.
• Coordinate communication between patients, family members, medical and administrative staff, or regulatory agencies.
• Take ownership for full implementation of corporate programs and initiatives on merchandising, payroll management, productivity, and associate morale.
• Use TCS and CMS software for forecasting call volume.
• Receive booking requests from clients by EDI, email or phone and coordinate needed shipping dates with steamship carriers.
Show more

Shipping supervisor example responsibilities.

• Manage the reconciliation process of RMA's, product inspection and freight claims.
• Manage product movement across multiple WMS platforms and commodity lines within distribution center, conveyor lines and induction system.
• Manage international shipping - coordinate documentation, commercial invoices, letters of credit, NAFTA, certificates of origin.
• Manage and organize LTL shipments and warehouse responsibilities.
• Work with a USPS representative to deliver a manifest with all orders account for.
• Integrate new information to create and present an ISO training seminar for plant managers and coordinators.
Show more