Will-call coordinator vs transportation assistant

Differences between will-call coordinator and transportation assistant duties and responsibilities

Will-call coordinator example responsibilities.

• Utilize TMS to actively manage on-time performance and automation objectives
• Provide assistance to patients how to place order for meals and explain dietary restrictions if need.
• Coordinate communication between patients, family members, medical and administrative staff, or regulatory agencies.
• Take ownership for full implementation of corporate programs and initiatives on merchandising, payroll management, productivity, and associate morale.
• Use TCS and CMS software for forecasting call volume.
• Receive booking requests from clients by EDI, email or phone and coordinate needed shipping dates with steamship carriers.
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Transportation assistant example responsibilities.

• Charge with managing contracts for non-emergency and emergency transportation of Medicaid and Medicare members.
• Administer first aid care and cardiopulmonary resuscitation to students, as required.
• Transport patients in wheelchair or gurneys.
• Schedule all small package and LTL shipments.
• Cross train in LTL and CDS shipment building.
• Track drivers by using all equipment, global positioning systems (GPS) i.e.
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