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Will-call coordinator vs transportation coordinator

The differences between will-call coordinators and transportation coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a will-call coordinator and a transportation coordinator. Additionally, a transportation coordinator has an average salary of $36,704, which is higher than the $34,284 average annual salary of a will-call coordinator.

The top three skills for a will-call coordinator include customer service, delivery schedules and inbound calls. The most important skills for a transportation coordinator are customer service, patients, and data entry.

Will-call coordinator vs transportation coordinator overview

Will-Call CoordinatorTransportation Coordinator
Yearly salary$34,284$36,704
Hourly rate$16.48$17.65
Growth rate-5%12%
Number of jobs23,85926,306
Job satisfaction--
Most common degreeBachelor's Degree, 39%Bachelor's Degree, 47%
Average age4444
Years of experience44

Will-call coordinator vs transportation coordinator salary

Will-call coordinators and transportation coordinators have different pay scales, as shown below.

Will-Call CoordinatorTransportation Coordinator
Average salary$34,284$36,704
Salary rangeBetween $26,000 And $43,000Between $26,000 And $51,000
Highest paying City-San Francisco, CA
Highest paying state-Connecticut
Best paying company-Elanco
Best paying industry-Government

Differences between will-call coordinator and transportation coordinator education

There are a few differences between a will-call coordinator and a transportation coordinator in terms of educational background:

Will-Call CoordinatorTransportation Coordinator
Most common degreeBachelor's Degree, 39%Bachelor's Degree, 47%
Most common majorBusinessBusiness
Most common college--

Will-call coordinator vs transportation coordinator demographics

Here are the differences between will-call coordinators' and transportation coordinators' demographics:

Will-Call CoordinatorTransportation Coordinator
Average age4444
Gender ratioMale, 48.9% Female, 51.1%Male, 49.2% Female, 50.8%
Race ratioBlack or African American, 11.5% Unknown, 4.5% Hispanic or Latino, 22.5% Asian, 5.8% White, 54.8% American Indian and Alaska Native, 0.9%Black or African American, 11.7% Unknown, 4.5% Hispanic or Latino, 21.3% Asian, 6.8% White, 54.7% American Indian and Alaska Native, 0.9%
LGBT Percentage8%8%

Differences between will-call coordinator and transportation coordinator duties and responsibilities

Will-call coordinator example responsibilities.

  • Utilize TMS to actively manage on-time performance and automation objectives
  • Provide assistance to patients how to place order for meals and explain dietary restrictions if need.
  • Coordinate communication between patients, family members, medical and administrative staff, or regulatory agencies.
  • Take ownership for full implementation of corporate programs and initiatives on merchandising, payroll management, productivity, and associate morale.
  • Use TCS and CMS software for forecasting call volume.
  • Receive booking requests from clients by EDI, email or phone and coordinate needed shipping dates with steamship carriers.
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Transportation coordinator example responsibilities.

  • Manage inventory and maintain proper FDA and AATB storage requirements establish for allograft tissue.
  • Enhance vendor and order management by leading training sessions on the standard procedures of managing freight within the TMS.
  • Utilize TMS to actively manage on-time performance and automation objectives
  • Manage accountability for operating costs, planning of rotation deployment and redeployment.
  • Charge with managing contracts for non-emergency and emergency transportation of Medicaid and Medicare members.
  • Coordinate freight between shippers and dispatchers to ensure on-time delivery and efficient transportation.
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Will-call coordinator vs transportation coordinator skills

Common will-call coordinator skills
  • Customer Service, 21%
  • Delivery Schedules, 13%
  • Inbound Calls, 12%
  • SLA, 5%
  • Escalate, 5%
  • Pullers, 4%
Common transportation coordinator skills
  • Customer Service, 29%
  • Patients, 14%
  • Data Entry, 6%
  • CDL, 5%
  • Safety Rules, 4%
  • Medical Appointments, 4%

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