at Fingerpaint Marketing Reset your expectations of a health and wellness agency. From our inception, Fingerpaint has been driven by an unstoppable collective spirit of possibility. It's that curiosity that's at the heart of everything we do. From our legendary people-first culture to the hundreds of Fingerpainters who define us, we've reimagined what it means to be a healthcare and wellness advertising agency. Here, creativity happens naturally-we attract top talent and give them a space to grow and collaborate.
The Opportunity: Role Summary
We are seeking a highly motivated and talented Account Supervisor to join our dynamic team. The Account Supervisor is responsible for driving marketing strategy across all segments, influences multiple or large-scale mid-level client relationships, and is responsible for managing the workload and profitability of the assigned business.
Note: Ability to commute to Parsippany, NJ is required.
Key Responsibilities
Core Function:
* Oversee account team to drive and own assigned projects/programs from creative brief development through deployment; ensure total quality control of final output to client.
* Oversee contract development and scope of work/staffing plan development and approval by collaborating with project management, department heads, and clients.
* Provide strategic direction and approvals at significant steps of the creative process (including positioning, messaging, campaign development, tactical development).
* Manage brand profitability by evaluating/discussing financial reports to ensure projects are completed within budget and make recommendations to ensure revenue is achieved.
* Immerse self in client business to champion stellar, business-building ideas and know how to effectively collaborate to bring those ideas to life.
* Manage the account by appropriately guiding, instructing, and focusing the client using advanced knowledge of brand(s) and therapeutic area.
* Actively participate in and/or lead agency and client strategic sessions; generate output to be shared with broader team.
What You'll Bring: Required Qualifications
* Education:
* Bachelor's degree.
* Experience:
* 4 to 5 years of pharmaceutical advertising agency experience.
* Active client service management, working directly with clients and executing projects.
* Demonstrate success in getting a brand through a whole cycle with varied experiences, such as POA, launch, positioning, new campaign, conventions, etc.
Specialized Knowledge:
* Familiarity with pharmaceutical medical, legal, regulatory (MLR) review process and systems.
* Understand FDA rules/regulations and life cycle of a brand.
* Solid grasp of brand operations: understanding the nuts and bolts of the account (brand style guide, PRC process, key data, etc).
* Understand the core strategic elements of the development of a multichannel strategy.
* Excellent understanding of the digital marketplace and ad formats.
Skills:
* Demonstrate strong written and verbal skills.
* Highly effective communication skills.
* Strong multitasker: ability to run multiple projects, priorities, and client demands.
* Management of junior staff.
Preferred Qualifications (Nice to Have)
* Understanding of capabilities within the media group and Shift.
* Understanding of Fingerpaint platform offering to contribute to developing client's business.
* Advanced degree (e.g., Master's, PharmD, PhD).
Fingerpaint Group provides equal employment [and affirmative action] opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
Don't meet every single requirement? That's okay! Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Fingerpaint, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles! Our team of qualified recruiters can match you with the right opportunity. Fingerpaint Group provides equal employment [and affirmative action] opportunities to all applicants and employees. We are proud to recruit qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status, or citizenship status.
$75k-104k yearly est. Auto-Apply 17d ago
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Account Associate - State Farm Agent Team Member
Matt Basile-State Farm Agent
Account associate job in Milford, DE
Job DescriptionBenefits:
Hiring bonus
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
Position Overview
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
Bilingual Spanish preferred
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$42k-62k yearly est. 30d ago
Account Associate - State Farm Agent Team Member
Shawn Collins-State Farm Agent
Account associate job in Milford, DE
Job DescriptionBenefits:
Simple IRA
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
I opened my agency on January 1, 2024, and currently have a team of four full-time and one part-time team member. Before becoming an agent, I worked as a manager for Cintas, but I always had a strong interest in both insurance and running my own business.
Outside of work, Im constantly on the go with my family. Ive coached soccer and baseball, and I love spending time outdoors and traveling. I also stay active in the community through local school district initiatives, fire department activities, and other community events.
Some of the perks we offer include casual Fridays, team lunches, team outings, and regular promotions.
Our culture is centered on teamwork, integrity, and a winning mindset. Im looking for team members who are easy to work with, coachable, and dedicated. The right fit will show initiative, be open-minded, and be willing to step outside their comfort zone. Our team is made up of individuals who strive to do their best, help each other, and thrive in a competitive, high-energy environment.
ROLE DESCRIPTION:
As AccountAssociate - State Farm Agent Team Member for Shawn Collins - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Manage customer accounts and update information in the database.
Assist customers with policy changes and inquiries.
Process insurance claims and follow up with customers on claim status.
Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
Strong organizational skills and attention to detail.
Excellent customer service and communication skills.
Previous experience in insurance or a related field preferred.
$42k-62k yearly est. 26d ago
Account Associate - State Farm Agent Team Member
Jim Walsh-State Farm Agency
Account associate job in Newark, DE
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
About our Agency:
I graduated from West Chester University and have built a career rooted in family, community, and service. Before becoming a State Farm agent 10 years ago, I worked in my familys legal supplies business, where I learned the value of hard work and taking care of people. Outside of the office, Ive been a longtime husband, father, and now grandfather, and Ive enjoyed giving back to the community through 15 years of coaching youth football.
Today, I lead a close-knit team of 4, where we focus on creating a supportive, professional, and rewarding environment. Were looking for candidates who want to be part of a small but strong team that values relationships, growth, and making an impact both in the office and in the community.
Position Overview:
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
License reimbursement
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$42k-62k yearly est. 11d ago
Account Associate - State Farm Agent Team Member
Theresa Heitter-State Farm Agent
Account associate job in Wilmington, DE
Job DescriptionBenefits:
Licensing paid by agency
Simple IRA
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Wilmington, DE and help customers with their insurance and financial services needs, including:
Auto insurance
Home insurance
Life insurance
Retirement planning
ROLE DESCRIPTION:
As AccountAssociate - State Farm Agent Team Member for Theresa Heitter - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Manage client accounts and update information in the database.
Assist clients with policy changes and inquiries.
Process insurance claims and follow up with clients on claim status.
Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
Strong organizational skills and attention to detail.
Excellent customer service and communication skills.
Previous experience in insurance or a related field preferred.
$42k-62k yearly est. 13d ago
Account Associate - State Farm Agent Team Member
Tara McDonald-State Farm Agent
Account associate job in Wilmington, DE
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
Profit sharing
ROLE DESCRIPTION:
As a sales associate for Tara McDonald State Farm, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Prospect and sell various State Farm Insurance products.
Manage client accounts and update information in the database.
Assist clients with policy changes and inquiries.
Process insurance claims and follow up with clients on claim status.
Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
Strong organizational skills and attention to detail.
Excellent customer service and communication skills.
Previous experience in insurance or a related field required.
Property & Casualty license required.
Bilingual - Spanish preferred
$42k-62k yearly est. 20d ago
Account Associate - State Farm Agent Team Member
Greg Reddell-State Farm Agent
Account associate job in Harrington, DE
Job DescriptionBenefits:
License reimbursement
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Salisbury, MD and help customers with their insurance and financial services needs, including:
Auto insurance
Home insurance
Life insurance
Retirement planning
ROLE DESCRIPTION:
As AccountAssociate - State Farm Agent Team Member for Greg Reddell - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Manage client accounts and update information in the database.
Assist clients with policy changes and inquiries.
Process insurance claims and follow up with clients on claim status.
Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
Strong organizational skills and attention to detail.
Excellent customer service and communication skills.
Previous experience in insurance or a related field preferred.
$42k-62k yearly est. 3d ago
Senior Specialist, Accounts Payable
Qps, LLC 4.5
Account associate job in Newark, DE
Do you want to be part of an organization that is making a difference in the lives of millions of people worldwide? If so, we want to hear from you!
The AP senior specialist is the main contact point for Accounts Payable and Purchase Orders. While continuing to coordinate the day-to-day, they will take the initiative to improve departmental service levels and various AP finance related metrics. The candidate for AP will mentor and guide staff and peers. The incumbent may use initiative and judgement to recommend projects, set/adjust priorities and processes, and should present possible solutions to supervisor when confronted with unfamiliar situations.
$61k-83k yearly est. Auto-Apply 17d ago
Account Associate - State Farm Agent Team Member
Joshua Bailey-State Farm Agent
Account associate job in Bethel, DE
Job DescriptionBenefits:
Salary Plus Commission/Bonuses
License Reimbursement
Health Stipend
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As AccountAssociate - State Farm Agent Team Member for Joshua Bailey - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Manage customer accounts and update information in the database.
Assist customers with policy changes and inquiries.
Process insurance claims and follow up with customers on claim status.
Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
Strong organizational skills and attention to detail.
Excellent customer service and communication skills.
Previous experience in insurance or a related field preferred.
$41k-61k yearly est. 10d ago
Account Associate - State Farm Agent Team Member
Tony Milam-State Farm Agent
Account associate job in Dagsboro, DE
Job DescriptionBenefits:
License reimbursement
Bonus based on performance
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As AccountAssociate - State Farm Agent Team Member for Tony Milam - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Manage client accounts and update information in the database.
Assist clients with policy changes and inquiries.
Process insurance claims and follow up with clients on claim status.
Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
Strong organizational skills and attention to detail.
Excellent customer service and communication skills.
Previous experience in insurance or a related field preferred.
Bilingual Spanish preferred.
$42k-62k yearly est. 26d ago
Account Associate - State Farm Agent Team Member
Catie Walther-State Farm Agent
Account associate job in Lewes, DE
Job DescriptionBenefits:
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As AccountAssociate - State Farm Agent Team Member for Catie Walther - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Manage customer accounts and update information in the database.
Assist customers with policy changes and inquiries.
Process insurance claims and follow up with customers on claim status.
Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
Strong organizational skills and attention to detail.
Excellent customer service and communication skills.
Previous experience in insurance or a related field preferred.
$42k-62k yearly est. 30d ago
Junior Account Coordinator
Fastsigns 4.1
Account associate job in Joppatowne, MD
Benefits:
401(k)
Dental insurance
Health insurance
Training & development
Bonus based on performance
Company parties
Competitive salary
Employee discounts
Opportunity for advancement
Paid time off
Vision insurance
Full Job Description & Basic Responsibilities for Outside Sales Professional
• Knowledge of the Sign Industry Preferred
• Complete Company Training & Sales Summit (Travel)
• Be able to use Hubspot CRM
Benefits
• Base plus commission + Health Benefits + Paid Vacations + • Health Benefits• Paid Vacation• Paid Holidays• Paid training and skills development• The support of a Project Manager
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate
Compensation: $40,000.00 - $60,000.00 per year
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
$40k-60k yearly Auto-Apply 60d+ ago
AWM Managed Account Trade Support
JPMC
Account associate job in Newark, DE
Are you looking to join a team that upholds a culture of excellence and delivers top-tier managed product offerings across diverse platforms and clients? As a Trade Support Associate, you will play a vital role in supporting our diverse partners-including third-party portfolio managers, Financial Advisors, Business, Operations, and Technology-by providing essential front-line support related to trade booking and settlement.
Key Responsibilities:
Partner with third-party portfolio managers to support daily trade lifecycle activities.
Address phone and email inquiries related to trading, data quality, application usage, and other topics, ensuring clear and supportive communication.
Collaborate with Product Owners to resolve system issues and drive improvements.
Gather, analyze, and interpret large sets of data and information to draw insights and recommend process enhancements.
Serve as the first point of contact for internal and external partners, building strong relationships and trust.
Identify and mitigate business risks to contribute to a safe and effective work environment.
Support audit, regulatory, and compliance deliverables with attention to detail and integrity.
Contribute to ongoing procedure and process analysis to help shape and improve workflows.
Required Qualifications, Skills, and Capabilities:
Demonstrate 3+ years of experience in wealth management, asset management, or a support role.
Exhibit proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and a willingness to learn new software.
Show self-motivation and discipline, with the ability to work independently and take initiative.
Collaborate effectively as a team player, demonstrating a strong work ethic and professionalism.
Apply excellent attention to detail, with strong written, verbal, and problem-solving skills.
Display outstanding organizational and time management abilities.
Adapt and thrive in a fast-paced, dynamic environment where creative and strategic thinking are valued.
Preferred Qualifications, Skills, and Capabilities:
Demonstrate experience supporting trade booking and settlement processes.
Apply knowledge of audit, regulatory, and compliance requirements within financial services.
Utilize advanced data analysis skills to drive process improvements.
Exhibit experience building relationships with diverse partners, including Financial Advisors, Business, Operations, and Technology teams.
Embrace opportunities to contribute to change management and workflow optimization initiatives.
$34k-59k yearly est. Auto-Apply 21d ago
AWM Managed Account Trade Support
Jpmorgan Chase 4.8
Account associate job in Newark, DE
Are you looking to join a team that upholds a culture of excellence and delivers top-tier managed product offerings across diverse platforms and clients? As a Trade Support Associate, you will play a vital role in supporting our diverse partners-including third-party portfolio managers, Financial Advisors, Business, Operations, and Technology-by providing essential front-line support related to trade booking and settlement.
**Key Responsibilities:**
+ Partner with third-party portfolio managers to support daily trade lifecycle activities.
+ Address phone and email inquiries related to trading, data quality, application usage, and other topics, ensuring clear and supportive communication.
+ Collaborate with Product Owners to resolve system issues and drive improvements.
+ Gather, analyze, and interpret large sets of data and information to draw insights and recommend process enhancements.
+ Serve as the first point of contact for internal and external partners, building strong relationships and trust.
+ Identify and mitigate business risks to contribute to a safe and effective work environment.
+ Support audit, regulatory, and compliance deliverables with attention to detail and integrity.
+ Contribute to ongoing procedure and process analysis to help shape and improve workflows.
**Required Qualifications, Skills, and Capabilities:**
+ Demonstrate 3+ years of experience in wealth management, asset management, or a support role.
+ Exhibit proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and a willingness to learn new software.
+ Show self-motivation and discipline, with the ability to work independently and take initiative.
+ Collaborate effectively as a team player, demonstrating a strong work ethic and professionalism.
+ Apply excellent attention to detail, with strong written, verbal, and problem-solving skills.
+ Display outstanding organizational and time management abilities.
+ Adapt and thrive in a fast-paced, dynamic environment where creative and strategic thinking are valued.
**Preferred Qualifications, Skills, and Capabilities:**
+ Demonstrate experience supporting trade booking and settlement processes.
+ Apply knowledge of audit, regulatory, and compliance requirements within financial services.
+ Utilize advanced data analysis skills to drive process improvements.
+ Exhibit experience building relationships with diverse partners, including Financial Advisors, Business, Operations, and Technology teams.
+ Embrace opportunities to contribute to change management and workflow optimization initiatives.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
$62k-89k yearly est. 19d ago
Sr, Specialist, Account Management (PSAO Support)
Cardinal Health 4.4
Account associate job in Dover, DE
**What Account Management contributes to Cardinal Health** The Customer Care Account Management Representative serves as the primary point of contact for approximately 6,000+ retail independent pharmacies, VIP buying groups, and hospital systems. Reps are expected to resolve issues efficiently while maintaining strong relationships with customers and sales representatives. This role manages 15-40 daily interactions via phone, inquiry intake form, and live chat, addressing complex topics including but not limited to pharmacy reimbursement, PBM contracting and affilation, claim adjudication, credentialing, and PSAO onboarding serving as the main conduit to Cardinal Health's PSAO's (LeaderNET, MSInterNet, and MCC).
Furthermore, this role acts as a dedicated single point of contact for both Product and Solutions inquiries, as well as PSAO-related questions, for our Topco buying group and Health System group.
Customer Care Account Management Representatives are responsible for ensuring the smooth operation of pharmacy back-office functions and providing expert support related to Managed Care and PSAO inquiries.
This role operates in a dynamic, high-volume environment requiring exceptional communication skills and the ability to confidently engage with key stakeholders via telephone. Candidates must demonstrate a commitment to delivering seamless customer service, exhibiting strong personal leadership, interpersonal skills, and effective communication techniques. The ability to successfully navigate escalated customer and sales-related calls is essential. Prior experience with Managed Care and PSAOs, pharmacy reimbursement processes, PBM contracts, and in-store pharmacy operations is highly desirable
**Shift: Monday-Friday 8:00AM-5:00PM EST**
**Responsibilities**
+ Will possess Tier 1 knowledge of all PSAO focuses
+ Working and routing Inquiry Intake Forms for PSAO Support
+ Customer outreach through email and over the phone
+ Manage an average of 10-20 customer cases at a time
+ Answer an average of 15-40 incoming calls per day from pharmacy staff and Sales Team
+ Act as the designated Managed Care representative in recurring meetings with pharmacy chains and buying groups, addressing inquiries and providing updates
+ Attend and contribute to daily CCAM Team huddles and scheduled PSAO/Pharmacy group meetings, fostering collaboration and knowledge sharing.
+ Attend and engage in cross-departmental meetings
+ Act as a primary point of contact for pharmacy buying groups and hospital systems (e.g., Topco pharmacies and Health Systems) regarding Product & Solutions and PSAO-related Tier 1 inquiries
+ Lead and moderate New Customer Orientation calls, ensuring a positive and informative experience for newly onboarded pharmacy customers
+ Participate fully in the Mentorship Program, embracing opportunities to both mentor colleagues and be mentored to enhance skills and knowledge
+ Confident, articulate, and professional speaking and writing abilities
+ Ability to effectively apply de-escalation techniques during customer interactions
+ Ability to use resources and critical thinking skills to navigate grey areas in customer and sales interactions
+ Maintain structured and organized day-to-day responsibilities
+ Adaptable to the fluctuating healthcare landscape and open to new ideas and concepts
+ Acts as an advocate and liaison between the customer and the PSAO
+ Applies basic concepts, principles and technical capabilities to perform routine tasks
+ Responsible for identifying and tracking customer pain points
+ Proficiency in collaborating with colleagues in a virtual setting, maintaining a high level of professionalism and respect
+ Maintain required phone coverage levels and proactively communicate any potential deviations to the team
+ Able and willing to independently troubleshoot technical issues
+ Implement processes that improve overall customer experience
**Qualifications**
+ 1-3+ years of previous customer service experience, required
+ Managed care, reimbursement, and PBM knowledge, preferred
+ Pharmacy experience and/or Pharmacy Technicians, preferred
+ Prior computer experience using Microsoft Office systems, required
+ Proficiency in verbal and written communication, with a demonstrated commitment to active listening and effective interpersonal interactions.
+ Demonstrates organizational skills and a commitment to detail, ensuring high-quality work and adherence to standards
+ Possesses a strong work ethic and team player mentality
+ Possesses a professional and empathetic approach, exhibiting patience and a positive attitude when collaborating with peers and serving customers
+ Demonstrates skill in establishing rapport and fostering effective communication with Sales
**What is expected of you and others at this level**
+ Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks
+ Works on projects of moderate scope and complexity
+ Identifies possbile solutions to a variety of technical problems and takes actions to resolve
+ Applies judgment within defined parameters
+ Receives general guidance may receive more detailed instruction on new projects
+ Work reviewed for sound reasoning and accuracy
**Anticipated salary range:** $57,000- $81,600
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 3/24/2026*if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$57k-81.6k yearly 3d ago
Bookkeeper
Rem Team
Account associate job in Newark, DE
Join our growing organization as a bookkeeper / business analyst to support the financial administration and bookkeeping responsibilities for multiple dental and specialty medical practices.
We are an entrepreneurial company positioned to lead the revolution of dentistry in Delaware to streamline business operations and ensure comprehensive patient care. This is an awesome opportunity to join our team as we lay the foundation for the future. Position provides ample room for growth and reports directly to Sr. Leadership team.
$38k-52k yearly est. 60d+ ago
Account Supervisor
SMX Staff Management
Account associate job in Georgetown, DE
As an Account Supervisor, you will oversee the day-to-day management of a shift at a client site including interviewing and orienting new associates. You apply your outstanding organizational skills to facilitate an efficient, safe, and productive onsite operation.
Location: Georgetown, DE
Essential Job Functions
* Directly supervise, coach, and mentor Group Leads and associates
* Run pre-shift meetings
* Track and report daily attendance
* Track and report associate performance and conduct
* Assist with recruiting efforts, orientation, and training
* Assist with payroll approval and processing
* Complete regular safety checks and complete accident reports
Experience
* High School diploma or GED, at least 2 years of related experience
* Knowledge of MS Office software: Excel, Outlook, PowerPoint, and Word
* Communications skills, both oral and written
* Strong interpersonal and customer service skills
* Exceptional attention to detail
Salary Range: $18.23 - $22.79 per hour, depending on experience and geographic location.
Please note that actual compensation offered may vary based on local pay requirements, and will meet or exceed state-specific minimum wage or salary thresholds.
Benefits and Well-Being:
We offer a competitive benefits package, including 6 paid holidays, 1 paid floating holiday and up to 15 days of Paid Time Off per year, Medical/Dental/Vision insurance, Company-matching 401(k) and Employee Stock Purchase Program, in addition to other programs and perks. More details about our benefits can be found here.
TrueBlue, Inc. and its brands welcome and encourage applications from candidates with disabilities. Accommodations are available upon request for candidates taking part in the application or interview process. If you require disability-related accommodation during the application or interview process, please contact your Recruiter directly, Employee Relations at HR-Advice@trueblue.com, or 1-800-610-8920. TrueBlue, Inc. and its brands will consult with all applicants who request disability-related accommodation during the application or interview process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.
Staff Management | SMX, a TrueBlue company, is a leading staffing partner specializing in contingent workforce management for manufacturing, fulfillment, and distribution facilities. With over 35 years of experience, we connect tens of thousands of associates each year with meaningful positions across North America, offering flexible temporary, seasonal and direct placement opportunities.
Our proven onsite staffing model and personalized recruitment services ensure that our clients receive skilled support while candidates find positions that match their goals. Staff Management | SMX is dedicated to creating impactful partnerships, prioritizing safety, compliance, and innovation to meet evolving workforce needs.
$18.2-22.8 hourly 6d ago
Fingerpaint Group Careers - Account Supervisor
Fingerpaint 3.2
Account associate job in Cedarville, NJ
at Fingerpaint Marketing Imagine a workplace where your expertise is valued, your ideas spark change, and creativity fuels innovation. Fingerpaint Group is a vibrant blend of individuals, a full spectrum of life science solutions, and a culture that thrives on originality and a shared commitment to pushing the boundaries of what's possible. Never Paint by Number isn't just our motto-it's how we work-collaboratively and creatively. If you're ready to bring your passion to a team that sees beyond limitations, we want to hear from you.
Objectives of This Role:
This role requires extreme attention to detail and strong organizational skills. You'll be responsible for providing leadership in account management, including day-to-day account activities and strategic guidance to clients. You must have a solid understanding of all things digital. We'll require you to work with other agency account leaders to facilitate optimal client service and a quality experience. This role will increasingly be involved in the strategic direction of a single brand while mentoring and encouraging junior staff. People both inside and outside the agency look to the account supervisor to get the job done.
Duties and Responsibilities:
* Ability to think strategically, creatively, and collaboratively
* Excellent understanding of the digital marketplace and ad formats
* Highly effective communication skills
* Ability to effectively work with multiple team members?
* Management of junior staff
* Demonstrate solid presentation skills
* Maintain strong and solid client relationships, elevating any issues to senior management
* Foster a collaborative environment on the account, working closely with all departments.
* Key day-to-day client-facing member of the account team
* Take responsibility for the development of projects
* Responsible for understanding all tools/processes necessary for a well-running account (workflow process, creative briefs, financial management, etc)
* Assist in SOW development; able to draft SOW with direction (descriptions, tactics, budgets, and timelines) while collaborating with management
* Collaborate with the project management team to manage project budgets and provide financial tracking
* Support the account team in brand plan development, engaging appropriate team members accordingly
* Understand all the tactics for the brand and identify any additional gaps in marketing tactics
* Support the account team and participate in workshops and brainstorming meetings internally and with the client
* Communicate strategy and tactical plans effectively across the team
* Develop strategic and actionable project briefs and project palates
* Actively monitor the headlines for current brand and competitor news, trends, and white space opportunity
Job Requirements:
* 4 to 6 years of pharmaceutical advertising agency experience
* Demonstrate strong written and verbal skills
* Media experience is a plus
* Bachelor's degree
* Familiarity with pharmaceutical medical, legal, and regulatory (MLR) review processes and systems
* Understand FDA rules/regulations and the life cycle of a brand
* Active client service management, working directly with clients and executing projects
* Strong multitasker: ability to run multiple projects, priorities, and client demands
* Solid grasp of brand operations: understanding the nuts and bolts of the account (brand style guide, PRC process, key data, etc)
* Solid understanding of Veeva systems and client requirements
* Understand industry trends and guidelines (eg, CAN-SPAM, privacy policy, etc)
* Understand brand fundamentals (positioning, messaging, creative concept) and how they all work together
* Understand market research methodology and approaches
* Understand the brand's/account's key customers
* Understand competitors and advocacy groups for each account/brand
* Understand the role and use of analytics
* Understand the core strategic elements of the development of a multichannel strategy
* Understand capabilities within the media group and Shift
Fingerpaint Group provides equal employment [and affirmative action] opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
Don't meet every single requirement? That's okay! Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Fingerpaint, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles! Our team of qualified recruiters can match you with the right opportunity. Fingerpaint Group provides equal employment [and affirmative action] opportunities to all applicants and employees. We are proud to recruit qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status, or citizenship status.
$75k-104k yearly est. Auto-Apply 17d ago
Senior Specialist, Accounts Payable
Qps, LLC 4.5
Account associate job in Newark, DE
Do you want to be part of an organization that is making a difference in the lives of millions of people worldwide? If so, we want to hear from you! The AP senior specialist is the main contact point for Accounts Payable and Purchase Orders. While continuing to coordinate the day-to-day, they will take the initiative to improve departmental service levels and various AP finance related metrics. The candidate for AP will mentor and guide staff and peers. The incumbent may use initiative and judgement to recommend projects, set/adjust priorities and processes, and should present possible solutions to supervisor when confronted with unfamiliar situations.
QPS' Story:
Since its inception, QPS has been assisting pharmaceutical, biotechnology and medical device companies with their drug development efforts by providing a full range of Neuropharmacology, DMPK, Toxicology, Bioanalysis, Translational Medicine, Early Phase Clinical and Phase II - IV Clinical Research services. To meet the needs of our clients, we strive to employ talented, caring and committed individuals who will work collaboratively towards achieving our mission of improving human health and the quality of life.
Team members enjoy challenging and rewarding work, and are encouraged achieve their best. Underpinning the operation is a culture that values diversity, innovation, accountability, team work and a friendly atmosphere where performance is recognized and rewarded. We provide unique company benefits, training, and advancement opportunities. Most importantly, we value each of our team members as employees and as individuals.
If this sounds like your ideal work environment, then we would love to speak with you, so apply today!
Please visit our website (************ for more information and to see all current openings.
The Job
Leads AP month-end close process by preparing monthly liability accruals and miscellaneous schedules.
Creates and maintains vendor master records with correct approvals
Creates and issues purchase orders in the accounting system while fully complying with applicable the organization's established purchasing policies across all departments and vendor groups.
Enters vendor transactions (invoices and credit memos) into accounting system. Files supporting documentation in accordance with A/P procedures.
Matches invoices and purchase orders to receiving documents, i.e., packing slips, service reports, returned goods, etc.
Reviews invoices and expense reports for appropriate documentation, accuracy, and approval prior to payment.
Manages the AP inbox, and files transactions as appropriate.
Responds to vendor inquiries concerning payment status of invoices, reconciles vendor statements for discrepancies, and Vendors for resolution.
Participate in vendor meetings where appropriate (COGS vendors, office supplies, consignments...)
Processes pass through costs in communication with the A/R department.
Purchases kitchen & office supplies using sound cost containment strategies (i.e., bulk pricing, off-brand substitutes, etc.).
Tracks delivered packages, open and secure copy of appropriate backup documents (packing slips, etc.) and contact recipients.
Orders Federal Express supplies and create online waybills for outgoing shipments.
Process all outgoing mail, including adding correct postage.
Back up reception desk as needed, to include answering phones, admitting/receiving visitors/guests, sorting and distributing mail, etc.
Prepares other monthly reports, review cost trends, vendor pricing analysis reviews upon request.
Work Location
This job will be 100% onsite
Requirements
Combination of relevant education & experience that provides sufficient knowledge & skills to ensure incumbent's success in this role, such as:
University/College Degree in Accounting, Finance or Business Administration
Four (4) or more years of relevant experience processing high volume of complex invoices preferred
Why You Should Apply
Great learning opportunities, especially for those new to the field. Our seasoned professionals are here to support and work with you to explore your learning potential and career goals.
Structured Career Ladders that provide excellent growth based on your personal aspirations.
Bonuses and merit increases are a part of the QPS total rewards approach and are linked to individual, team and company performance.
Solid Benefits package, including Company-matched 401(k), and Company-sponsored Group Life/AD&D and Short and Long-term Disability Insurance
Park-like setting in Newark, Delaware
Internal committees designed with the needs and enjoyment of QPS employees in mind.
QPS, LLC is an Equal Employment Opportunity/Affirmative Action Employer. In accordance with federal, state, and local laws, we recruit, hire, promote and evaluate all personnel without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship status, physical disability, protected veteran status, or any other characteristic protected by law. Job applicants and present employees are evaluated solely on ability, experience, and the requirements of the job. In addition, QPS, LLC is a federal contractor and desires priority referrals of protected veterans.
$61k-83k yearly est. Auto-Apply 16d ago
Accounts Receivable Specialist, Customer Service Operations
Cardinal Health 4.4
Account associate job in Dover, DE
** **Hours: Monday - Friday, 8:00 AM - 4:30 PM EST (or based on business need)** **_What Accounts Receivable Specialist contributes to Cardinal Health_** Account Receivable Specialist is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA.
**_Responsibilities_**
+ Submitting medical documentation/billing data to insurance providers
+ Researching and appealing denied and rejected claims
+ Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing
+ Following up on unpaid claims within standard billing cycle time frame
+ Calling insurance companies regarding any discrepancy in payment if necessary
+ Reviewing insurance payments for accuracy and completeness
+ Demonstrates knowledge of financial processes, systems, controls, and work streams.
+ Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.
+ Possesses understanding of service level goals and objectives when providing customer support.
+ Demonstrates ability to respond to non-standard requests from vendors and customers.
+ Possesses strong organizational skills and prioritizes getting the right things done.
**_Qualifications_**
+ HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred
+ 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred
+ Strong knowledge of Microsoft Excel
+ Ability to work independently and collaboratively within team environment
+ Able to multi-task and meet tight deadlines
+ Excellent problem-solving skills
+ Strong communication skills
+ Familiarity with ICD-10 coding
+ Competent with computer systems, software and 10 key calculators
+ Knowledge of medical terminology
**_What is expected of you and others at this level_**
+ Applies basic concepts, principles, and technical capabilities to perform routine tasks
+ Works on projects of limited scope and complexity
+ Follows established procedures to resolve readily identifiable technical problems
+ Works under direct supervision and receives detailed instructions
+ Develops competence by performing structured work assignments
**Anticipated hourly range:** $22.30 per hour - $28.80 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/30/2026 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
How much does an account associate earn in Dover, DE?
The average account associate in Dover, DE earns between $35,000 and $74,000 annually. This compares to the national average account associate range of $35,000 to $67,000.
Average account associate salary in Dover, DE
$51,000
What are the biggest employers of Account Associates in Dover, DE?
The biggest employers of Account Associates in Dover, DE are: