Resolution Specialist
Columbus, OH
About Us
At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.
Shift Options: 12:00 PM-8:00 PM or 1:00 PM-9:00 PM
Note: Bilingual candidates will be given priority.
Position Summary
As the Resolution Specialist at Gifthealth, you will oversee the resolution of complex patient issues, ensuring timely and effective responses. This role requires close collaboration with cross-functional teams to enhance the patient experience and drive continuous improvement in our support processes.
Key Responsibilities
Escalation Management:
Serve as the primary point of contact for high-priority patient concerns.
Coordinate with internal teams to resolve issues promptly.
Develop and implement protocols for handling escalations efficiently.
Team Leadership:
Mentor and support Patient Care Representatives in managing challenging cases.
Provide training on best practices for issue resolution and customer service.
Monitor team performance and provide feedback for continuous improvement.
Process Improvement:
Analyze escalation trends to identify areas for operational enhancements.
Collaborate with stakeholders to implement solutions that reduce recurrence of issues.
Maintain documentation of processes and updates for transparency and training purposes.
Compliance and Reporting:
Ensure all patient interactions comply with HIPAA and other regulatory standards.
Generate reports on escalation metrics and outcomes for leadership review.
Participate in audits and quality assurance activities as needed
Qualifications
Bachelor's degree in Healthcare Administration, Business, or related field.
Minimum of 3 years in a patient support or customer service role, with at least 1 year in a supervisory capacity.
Strong problem-solving skills and the ability to handle high-stress situations calmly.
Excellent communication and interpersonal skills.
Proficiency in customer service software (e.g., Zendesk) and Microsoft Office Suite.
Knowledge of pharmacy operations and healthcare regulations is a plus.
Success Metrics:
Reduction in escalation resolution time.
Improvement in patient satisfaction scores.
Decrease in repeat escalation cases.
Enhanced team performance and morale.
Work Environment
Location: Hybrid
Schedule: Full-time
May require additional availability or flexibility for escalations.
Regular meetings with teams, departments, or leadership to ensure alignment.
Key Essential Functions
Must be able to remain seated and work at a computer for extended periods (up to 8 hours).
Must be able to type and perform repetitive hand/wrist motions throughout the shift.
Must be able to use a headset for phone-based communication for the majority of the workday.
Must be able to navigate multiple computer systems and applications simultaneously.
Must maintain focus and attention to detail while managing a high volume of calls or tasks.
Must be able to communicate clearly and professionally via phone, chat, and email.
Must be able to work onsite/remote (customize) for all scheduled shifts, including potential weekends or evenings depending on business needs.
Must be able to handle occasional escalated or emotionally charged interactions with composure.
Must be able to meet productivity and quality standards consistently.
Employment Classification
Status: Full-time
FLSA: Non-Exempt
Equal Employment Opportunity (EEO) Statement
Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.
We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!
Disclaimer
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
Salary Description $22-$28/hr
Resolution Specialist
Columbus, OH
Description:
About Us
At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.
Shift Options: 12:00 PM-8:00 PM or 1:00 PM-9:00 PM
Note: Bilingual candidates will be given priority.
Position Summary
As the Resolution Specialist at Gifthealth, you will oversee the resolution of complex patient issues, ensuring timely and effective responses. This role requires close collaboration with cross-functional teams to enhance the patient experience and drive continuous improvement in our support processes.
Key Responsibilities
Escalation Management:
Serve as the primary point of contact for high-priority patient concerns.
Coordinate with internal teams to resolve issues promptly.
Develop and implement protocols for handling escalations efficiently.
Team Leadership:
Mentor and support Patient Care Representatives in managing challenging cases.
Provide training on best practices for issue resolution and customer service.
Monitor team performance and provide feedback for continuous improvement.
Process Improvement:
Analyze escalation trends to identify areas for operational enhancements.
Collaborate with stakeholders to implement solutions that reduce recurrence of issues.
Maintain documentation of processes and updates for transparency and training purposes.
Compliance and Reporting:
Ensure all patient interactions comply with HIPAA and other regulatory standards.
Generate reports on escalation metrics and outcomes for leadership review.
Participate in audits and quality assurance activities as needed
Qualifications
Bachelor's degree in Healthcare Administration, Business, or related field.
Minimum of 3 years in a patient support or customer service role, with at least 1 year in a supervisory capacity.
Strong problem-solving skills and the ability to handle high-stress situations calmly.
Excellent communication and interpersonal skills.
Proficiency in customer service software (e.g., Zendesk) and Microsoft Office Suite.
Knowledge of pharmacy operations and healthcare regulations is a plus.
Success Metrics:
Reduction in escalation resolution time.
Improvement in patient satisfaction scores.
Decrease in repeat escalation cases.
Enhanced team performance and morale.
Work Environment
Location: Hybrid
Schedule: Full-time
May require additional availability or flexibility for escalations.
Regular meetings with teams, departments, or leadership to ensure alignment.
Key Essential Functions
Must be able to remain seated and work at a computer for extended periods (up to 8 hours).
Must be able to type and perform repetitive hand/wrist motions throughout the shift.
Must be able to use a headset for phone-based communication for the majority of the workday.
Must be able to navigate multiple computer systems and applications simultaneously.
Must maintain focus and attention to detail while managing a high volume of calls or tasks.
Must be able to communicate clearly and professionally via phone, chat, and email.
Must be able to work onsite/remote (customize) for all scheduled shifts, including potential weekends or evenings depending on business needs.
Must be able to handle occasional escalated or emotionally charged interactions with composure.
Must be able to meet productivity and quality standards consistently.
Employment Classification
Status: Full-time
FLSA: Non-Exempt
Equal Employment Opportunity (EEO) Statement
Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.
We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!
Disclaimer
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
Requirements:
Billing Coordinator
Dublin, OH
Job Description
About Us At TCT, we are a therapist-owned and operated company passionate about providing exceptional Physical Therapy, Occupational Therapy, and Speech Therapy in assisted living settings. Our mission is to restore independence through compassionate and high-quality care.
We take pride in fostering a supportive, close-knit culture that values collaboration and professional growth. At TCT, you'll enjoy competitive pay, flexible schedules, rewarding work, and a comprehensive benefits package.
Our values-Tailored, Transformative, Transparent, Compassion, Care, and Community (T's and C's)-guide everything we do.
Why Join Us?
Comprehensive Benefits: Medical, dental, vision, and life insurance.
Work-Life Balance: Flexible scheduling and paid time off.
Recognition & Rewards: Employee reward and recognition programs.
Growth Opportunities: On-the-job training and upward mobility.
Position Details
We're looking for a full-time Medical Biller to join our team in Columbus, OH. This on-site position is ideal for candidates who are detail-oriented, organized, and thrive in a collaborative environment.
Key Responsibilities
Log payments from insurance companies and patients, maintaining accurate records.
Update billing addresses and contact details as needed.
Follow up on delinquent payments, resolve denial instances, and file appeals.
Submit claims and process billing data for insurance providers.
Verify insurance benefits for new and existing clients.
Administrative Support:
Assist with faxing, answering calls, emails, and text messages.
Requirements
Minimum 1 year of medical billing experience in a healthcare setting.
Associate's Degree in Medical Billing, Coding, or a related field.
Proficiency with:
Google Suite
Microsoft Excel and Word
CMS 1500
Availity platform
Compensation
Competitive and based on experience. Let's talk!
Powered by JazzHR
Y2tGqxgA9F
Claims Account Representative 2
Columbus, OH
Claims Account Representative 2 (2500090U) Organization: Attorney GeneralAgency Contact Name and Information: Maren Aikey; *********************** Unposting Date: Dec 15, 2025, 4:59:00 AMPrimary Location: United States of America-OHIO-Franklin County-ColumbusOther Locations: United States of America-OHIO-Cuyahoga County-Cleveland, United States of America-OHIO-Hamilton County-Cincinnati, United States of America-OHIO-Mahoning County-Boardman, United States of America-OHIO-Lucas County-Toledo Compensation: $23.20 per hour - $28.15 per hour Schedule: Full-time Work Hours: Mon. - Fri.; 8:00am-5:00pmClassified Indicator: ClassifiedUnion: Attorney General 45 Primary Job Skill: Customer ServiceTechnical Skills: Customer ServiceProfessional Skills: Customer Focus, Listening, Responsiveness, Verbal Communication, Confidentiality Agency OverviewThe Ohio Attorney General's Office has played a vital role in shaping Ohio's past and present and the work it does today helps chart the state's future. The office consists of nearly 30 distinct sections that advocate for consumers and victims of crime, assist the criminal justice community, provide legal counsel for state offices and agencies, and enforce certain state laws. In these and other capacities, staff members interact with tens of thousands of Ohioans each year.Job DescriptionThe Ohio Attorney General's Office is currently seeking candidates to fill two Claims Account Representative 2 positions in the Collections Enforcement Section. The successful candidates will collect certified delinquent taxes and debts owed to state agencies. These positions will work a hybrid in-person/remote schedule. There may be in person requirements for training and operational needs. The positions will be headquartered at any of our offices around Ohio: Columbus, Cincinnati, Cleveland, Toledo, Boardman. The duties for these positions include, but are not limited to, the following: - Collects delinquent taxes and/or monies owed to state agencies; handles sensitive telephone and in-person contacts with general public, clients, accountants and attorneys to collect delinquent debts (e.g., accesses, reviews and updates account information). - Requires payment in full and/or establishes payment plan for debtor (which requires use of multiple computations). - Works with special counsel to collect debts. - Performs skip tracing, investigates, traces and verifies debtor location (e.g., uses various methods to locate and verify information). - Maintains accounts on debt owed to state and local governments (e.g., reviews inventory daily to determine status of payments, maintains daily log sheet for supervisor). - Issues praecipes and cites permits. - May assign and/or reassign cases and/or assessments to special counsel when necessary. - Negotiates repayment with debtor, legal and/or other government representatives. - Closes accounts which have made restitution. - Performs general clerical tasks (e.g., reviews and sends correspondence, files, makes copies, and answers phones).Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsHigh school diploma and 2 years experience in collections or 12 months experience and 12 months training in collections, public relations and/or office practices and procedures; 1 course or 3 months training in English composition and grammar or business communication; formal education in arithmetic to include addition, subtraction, multiplication, division, fractions, and decimals; 4 months experience. or 4 months training in use of personal computer, calculator and telephone equipment.
-Or completion of associates core program in business administration, communications, English or related fields.
-Or equivalent of Minimum Class Qualifications for employment noted above
Preferred Qualifications:
- 2 years customer service experience
- Experience working in a high volume call center
- Experience diffusing escalated situations
- Knowledge of Fair Debt Collection practices
Job Skills: customer service, confidentiality, customer focus, listening, responsiveness, verbal communication Supplemental InformationThe Attorney General's Office is a dynamic organization that offers career opportunities across many different disciplines to people from all backgrounds and experiences. We do not discriminate in any way. All people are equal under the law, and it is so at the AGO. This is a workplace where talent gains you entry and performance determines your career path. Staff can join and lead employee resource groups and participate in online or in-person events to learn about the experiences of others. Employees of the Attorney General's Office must have been in their current positions for at least 12 months in order to be eligible for consideration. The Attorney General's Office may fill additional, similar positions as a result of this posting. The Ohio Attorney General's Office is an Equal Opportunity Employer. AGO#: 25-12-221 Background Check Info:Selected candidate(s) will be subject to the following background checks:Criminal history Driving record TaxesDrug TestIn addition, an Internet search may be conducted of publicly available and job-related information through social media(Facebook, LinkedIn, Twitter, etc.) or through the use of search engines (Google, Bing, etc.). ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
Auto-ApplySenior Collections Specialist, Auto
Columbus, OH
Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload.
Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; and Austin, Texas.
Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we'd love to hear from you!
The Team:
At Upstart, we're revolutionizing the auto collections industry by prioritizing empathy, results, and rewarding success. As a Senior Collections Agent on the Auto Collections team, you'll be at the forefront of helping borrowers overcome financial challenges while achieving outstanding performance outcomes. This role is perfect for individuals who excel in negotiation, compassionate communication, and driving measurable results in a fast-paced, performance-driven environment.
How you'll make an impact
Empower Borrowers: Leverage your expertise in collections to offer personalized solutions to help borrowers bring their accounts current through effective negotiation, empathy, and a deep understanding of payment plans and delinquency management.
Deliver Results: Excel in collections performance by exceeding KPIs, such as dollars collected per productive hour and promise-to-pay (PTP) commitments kept within 7 days of Right Party Contact (RPC).
Drive Innovation: Contribute to improving collections practices by participating in initiatives to enhance borrower support, process efficiency, and program outcomes.
What Success Looks Like
As a Senior Collections Agent, your success will be measured by your ability to consistently deliver exceptional results through high-level execution of key metrics:
Dollars Collected per Productive Hour: Maximize recovery efforts by driving efficiency in every interaction.
Promise-to-Pay Commitments: Secure and uphold meaningful borrower commitments, ensuring Promise to pay agreements are fulfilled within 7 days of RPCs by negotiating effectively and efficiently.
Key Attributes for Success:
A results-driven mindset, turning every borrower interaction into an opportunity to achieve impactful outcomes.
Strong negotiation skills and the ability to build trust with borrowers quickly, using proven techniques that drive positive payment resolutions.
Effective time management to balance high call volumes with personalized and strategic borrower support.
Minimum Qualifications
At least 2 years in a collections role at a Financial Institution with proven success meeting performance goals.
Demonstrated ability to effectively engage borrowers, secure agreements, and handle challenging conversations with professionalism and empathy.
Familiarity with FDCPA, TCPA, and other relevant collections laws and best practices.
Proven ability to thrive in a results-oriented environment with experience improving key performance metrics (KPIs).
Preferred Qualifications
3+ years of full-time employment experience successfully recovering high-risk or delinquent accounts, including managing hardship programs, settlements, and tailored borrower solutions.
Experience in Auto Collections is a plus.
Demonstrated ability to negotiate and finalize settlements, ensuring optimal recovery rates while adhering to company policies and regulatory guidelines.
Proven ability to secure high-value agreements while maintaining positive borrower relationships and consistently meeting or exceeding PTP and collection goals.
Deep understanding of collections laws and compliance standards, including FDCPA, TCPA, and state-specific regulations.
Skilled at analyzing performance metrics, optimizing productivity, and excelling in a results-oriented environment.
Skilled in de-escalating challenging conversations, building trust, and presenting effective payment plans under pressure.
Position location This role is available in the following locations: Remote.
Time zone requirements The team operates on the East coast time zones.
Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but will be required to attend in-person collaboration sessions on-site at one of our offices. The in-person sessions' cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.
What you'll love:
Competitive Compensation (base + bonus & equity)
Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart
401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings
Employee Stock Purchase Plan (ESPP)
Life and disability insurance
Generous sick and safety leave
Supportive parental, family care, and military leave programs
Annual wellness, technology & ergonomic reimbursement programs
Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering
Catered lunches + snacks & drinks when working in offices
#LI-Associate
This is a Non-Exempt position. Employees in this position are paid an hourly pay rate, on a bi-weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work week, or over 8 in a work day if required by state law.
At Upstart, your base pay is one part of your total compensation package. The anticipated annualized base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location-with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).
United States | Remote - Anticipated Hourly Rate Range$27.45-$37.98 USD
Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit, and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures, backgrounds, perspectives, and experiences, and know that we can only become better together.
If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email
candidate_accommodations@upstart.com
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Auto-ApplyAccount Representative - State Farm Agent Team Member
Columbus, OH
Job DescriptionBenefits:
Licensing Paid
Salary Plus Commission
Simple IRA
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
Were excited to be approaching our 10-year anniversary this December! Our close-knit team is made up of 5 full-time and 1 part-time team members, and we treat each other like family. With a strong team spirit, we work toward shared goals while keeping things light and funmixing professionalism with plenty of camaraderie along the way.
We offer a retirement plan with match, paid time off, a benefits allotment, and ongoing promotions with rewards like cash, extra time off, or items from a team members wish list. I bring 20 years of State Farm experience (including time as a team member myself) and a Bachelors in Business Administration from Elon University, with a focus on Management. Our office is laid back but drivenwe push hard for results while keeping a positive, supportive vibe.
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Beau Burton - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist clients with policy applications and renewals.
Handle client inquiries and provide timely responses.
Maintain accurate records of client interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
Account Specialist - Germain Insurance
Columbus, OH
BENEFITS EFFECTIVE ON FIRST DAY OF EMPLOYMENT!!
Germain Automotive Partnership consists of state-of-the-art Sales, Service and Insurance facilities in Ohio, Florida, and Michigan. Germain Automotive Partnership offers a wide range of automotive products and services, including new and used vehicles, vehicle maintenance and repair services, vehicle parts and various insurance policies. Our family of great employees has helped Germain Automotive Partnership grow and expand throughout the years by providing world class customer service repeatedly. Germain Automotive Partnership is privately held and a well-respected dealership group.
Overview of the role:
The Account Specialist will assist the Account Executives by calling on prospective leads to set scheduled appointments. The Appointment Scheduler will work directly with the Sales Consultants, Finance and Insurance managers of the car dealership, to gather information on car buyers. This person will follow up with clients on missed or canceled appointments.
Daily Responsibilities:
Make outbound calls to prospective customers.
Enter quoting information into the database.
Manage leads given to by the Auto Sales team.
Communicate with the Finance and Insurance department.
Identify what market is best for customers.
Solve minor software issues.
Communicate with Sales and Service team.
Qualify leads based upon criteria set by management.
Perform administrative tasks.
This is a full-time position that will pay $20.00 hourly plus monthly bonuses. Commission possible if licensed.
Germain Insurance is proud to offer the following benefits for our employees:
Medical Insurance
Dental Insurance
Vision Insurance
401K
Life Insurance
Short and Long-term Disability Insurance
Monday through Friday work schedule.
Will pay to get your insurance license.
Germain Automotive Partnership is an Equal Opportunity Employer and does not discriminate against applicants or employees for employment on the basis of an individual's actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, actual or perceived gender, genetic information or any other status protected by applicable federal, state, or local law.
Medical Billing Specialist (Behavioral Health)
Dublin, OH
Medical Billing Specialist (Behavioral Health) A Great Opportunity / Full Time / $17.50 - $18.50 per hour Through a wide range of innovative services referred to as ViaQuest's Circle of Care, our skilled, dedicated employees ensure that the people we serve are active participants in their own care. ViaQuest offers quality, highly-personalized, specialized and cost-effective care, solutions and services through Psychiatric & Behavioral Solutions, Day & Employment Services, and Residential Services.
Responsibilities may include:
Responsible for all aspects of billing including, but not limited to collecting necessary billing documentation, preparation of invoices, posting payments
Responsible for collection of all client company accounts, proactive research of troubled client accounts and communication with operations and third-party partners regarding client accounts
Responsible for filing paper correspondence
Follow up daily on billing practices for assigned payers and assist team members as needed
Complete other duties as assigned by management
Identify and meet deadlines
Requirements for this position include:
High school diploma required, Associate's degree or certification in medical billing/coding is preferred.
At least 1 year of medical billing experience and experience with billing software.
Knowledge of insurance including Medicaid, Medicare, and Commercial insurance.
Understanding of explanation of benefits (EOB's), claim denials, and account receivables.
Knowledge of healthcare or human services is preferred and experience with Behavioral Health billing is a plus.
Strong organizational, prioritization and written and verbal communication skills.
What ViaQuest can offer you:
Paid training.
Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k).
Employee discount program.
Paid-time off.
Employee referral bonus program.
About ViaQuest To learn more about ViaQuest visit: **********************
From Our Employees To You
**********************************************************
Would you like to refer someone else to this job and earn a bonus?
Participate in our referral program!
**************************************************************
Do you have questions?
Email us at ***********************
Easy ApplyClaims Account Representative 2
Columbus, OH
Claims Account Representative 2 (2500090U) Organization: Attorney GeneralAgency Contact Name and Information: Maren Aikey; *********************** Unposting Date: Dec 15, 2025, 4:59:00 AMPrimary Location: United States of America-OHIO-Franklin County-ColumbusOther Locations: United States of America-OHIO-Cuyahoga County-Cleveland, United States of America-OHIO-Hamilton County-Cincinnati, United States of America-OHIO-Mahoning County-Boardman, United States of America-OHIO-Lucas County-Toledo Compensation: $23.20 per hour - $28.15 per hour Schedule: Full-time Work Hours: Mon. - Fri.; 8:00am-5:00pmClassified Indicator: ClassifiedUnion: Attorney General 45 Primary Job Skill: Customer ServiceTechnical Skills: Customer ServiceProfessional Skills: Customer Focus, Listening, Responsiveness, Verbal Communication, Confidentiality Agency OverviewThe Ohio Attorney General's Office has played a vital role in shaping Ohio's past and present and the work it does today helps chart the state's future. The office consists of nearly 30 distinct sections that advocate for consumers and victims of crime, assist the criminal justice community, provide legal counsel for state offices and agencies, and enforce certain state laws. In these and other capacities, staff members interact with tens of thousands of Ohioans each year.Job DescriptionThe Ohio Attorney General's Office is currently seeking candidates to fill two Claims Account Representative 2 positions in the Collections Enforcement Section. The successful candidates will collect certified delinquent taxes and debts owed to state agencies. These positions will work a hybrid in-person/remote schedule. There may be in person requirements for training and operational needs. The positions will be headquartered at any of our offices around Ohio: Columbus, Cincinnati, Cleveland, Toledo, Boardman. The duties for these positions include, but are not limited to, the following: - Collects delinquent taxes and/or monies owed to state agencies; handles sensitive telephone and in-person contacts with general public, clients, accountants and attorneys to collect delinquent debts (e.g., accesses, reviews and updates account information). - Requires payment in full and/or establishes payment plan for debtor (which requires use of multiple computations). - Works with special counsel to collect debts. - Performs skip tracing, investigates, traces and verifies debtor location (e.g., uses various methods to locate and verify information). - Maintains accounts on debt owed to state and local governments (e.g., reviews inventory daily to determine status of payments, maintains daily log sheet for supervisor). - Issues praecipes and cites permits. - May assign and/or reassign cases and/or assessments to special counsel when necessary. - Negotiates repayment with debtor, legal and/or other government representatives. - Closes accounts which have made restitution. - Performs general clerical tasks (e.g., reviews and sends correspondence, files, makes copies, and answers phones).Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsHigh school diploma and 2 years experience in collections or 12 months experience and 12 months training in collections, public relations and/or office practices and procedures; 1 course or 3 months training in English composition and grammar or business communication; formal education in arithmetic to include addition, subtraction, multiplication, division, fractions, and decimals; 4 months experience. or 4 months training in use of personal computer, calculator and telephone equipment.
-Or completion of associates core program in business administration, communications, English or related fields.
-Or equivalent of Minimum Class Qualifications for employment noted above
Preferred Qualifications:
- 2 years customer service experience
- Experience working in a high volume call center
- Experience diffusing escalated situations
- Knowledge of Fair Debt Collection practices
Job Skills: customer service, confidentiality, customer focus, listening, responsiveness, verbal communication Supplemental InformationThe Attorney General's Office is a dynamic organization that offers career opportunities across many different disciplines to people from all backgrounds and experiences. We do not discriminate in any way. All people are equal under the law, and it is so at the AGO. This is a workplace where talent gains you entry and performance determines your career path. Staff can join and lead employee resource groups and participate in online or in-person events to learn about the experiences of others. Employees of the Attorney General's Office must have been in their current positions for at least 12 months in order to be eligible for consideration. The Attorney General's Office may fill additional, similar positions as a result of this posting. The Ohio Attorney General's Office is an Equal Opportunity Employer. AGO#: 25-12-221 Background Check Info:Selected candidate(s) will be subject to the following background checks:Criminal history Driving record TaxesDrug TestIn addition, an Internet search may be conducted of publicly available and job-related information through social media(Facebook, LinkedIn, Twitter, etc.) or through the use of search engines (Google, Bing, etc.). ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
Auto-ApplyAcademic Office Specialist - Business, Engineering, & Tech
Columbus, OH
Compensation Type: HourlyCompensation: $18.81 The Academic Office Specialist provides general administrative, clerical, and project support for an academic department. This role utilizes basic or advanced office and research skills, depending on position assignment and skill level demands. The incumbent assumes responsibility for administrative, clerical, and support tasks specific to the academic department. This position supports the academic functions of all department programs, programmatic accreditation functions, faculty, and the Chairperson.
Office Support
Provides administrative and clerical support to the Chairperson, faculty, and staff. Maintains and sets up a virtual and physical filing system. Files, organizes, and cross-indexes files.
Completes and processes forms, records, and other documents in accordance with established procedures. Assists the department in scheduling meetings, including invitations, parking passes, and room scheduling.
Assists with special events by coordinating rooms and partnering with other departments to ensure the successful set-up and execution of special events. Coordinates the digitization and maintenance of files and multimedia materials for use in the classroom.
May be assigned to originate correspondence on behalf of the Chairperson and maintain signature authority on delegated routine matters. Maintains confidential or sensitive records and information.
Academic Support
Works with faculty, Chairperson, and Curriculum Management to set up/modify course sections each semester. Works with faculty to obtain contract “load and reassigned time” forms each semester, submit to the Chairperson for review/approval, and enter approved information into the system of record.
Register students, as requested by the Chairperson and Advisors. Works with the Office of the Executive Vice President - Administrative Operations (EVPAO) to ensure faculty/adjust load information is accurate every semester.
Runs faculty workload reports for the Chairperson. May also review and provide feedback to the Chairperson regarding faculty workload reports.
Works with Central Scheduling and EVPAO to ensure all classroom/lab room capacities and software information are accurate.
Assists Chairperson with departmental accreditation activities. Provides direct support to department Lead Instructors and Program Coordinators, as needed.
Assists with the department's work-study students to ensure projects are completed. Works with faculty and the Print Shop to ensure all marketing materials are current and an adequate supply is available. Utilizes programs to help edit program webpages as needed.
Customer Service
Provides customer services within the assigned department or functional area to students, the general public, and others by furnishing and obtaining information, resolving routine problems, assisting with procedures, processes, and requirements, and performing other customer service responsibilities, as necessary.
Maintains exceptional public relations and customer service to the general public, students, faculty, staff, and others. Greets and routes students and other visitors to the appropriate place, answers the telephone, routes calls, takes messages, and provides general information about the department.
Monitors department e-mail account and distributes/responds appropriately.
Furnishes and obtains information and works to resolve issues with the Chairperson. Assists with setting up interviews and provides applicant information, as requested. Communicates with faculty and staff regarding messages and student questions in a timely manner.
Facilities & Financial
Monitors budgets and works with the Chairperson to initiate/submit budget transfers, as necessary. Monitors the program budget accounts and informs the Chairperson and faculty, as appropriate, on the amounts left in the accounts, as needed.
Orders office and classroom supplies, as necessary. Reconciles P-Card statement monthly. Organizes the ordering and storing of supplies as needed. Acts as liaison between Bookstore and faculty for textbook adoptions and classroom supplies. Initiates work orders, such as housekeeping and general maintenance, and follows through until completion.
Culture of Respect
Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.
Minimum Qualifications
High School Diploma or GED
One (1) year of experience in a customer service position
State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s)
Preferred Qualifications
Microsoft Office Certification
Associates in Business
*An appropriate combination of education, training, coursework, and experience may qualify a candidate.
CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.
Full Time/Part Time:
Full time
Union (If Applicable):
Scheduled Hours:
40
Additional Information
In order to ensure your application is complete, you must complete the following:
Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication.
Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.
If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process.
Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.
Auto-ApplyAccounts Receivable Specialist
Columbus, OH
The Accounts Receivable Specialist is responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. This position will report to the Accounts Receivable Manager.
This position is a full-time, direct hire position located in (HQ) Columbus, Ohio.
Surge is a national leader with over 50 years of experience providing quality staffing and innovative workforce solutions. We take priority in building personal, long-term partnerships with our clients, and ensuring that each placement is the right fit. We are unlike other staffing agencies in that we take the time to get to know your company and its goals. Our national network has connected more than 122,000 employees on an annual basis and growing.
Primary Functions & Responsibilities:
Monitor accounts daily for collection efforts.
Identify outstanding account receivables.
Contact clients and discuss their overdue payments.
Making outbound collection calls in a professional manner while keeping and improving customer relations.
Investigate historical data for debts and bills.
Take actions to encourage timely payments.
Process payments and refunds.
Resolve billing issues.
Resolve customer credit issues.
Update account status records.
Prepare and present reports on collection activities and progress to management.
All other duties that may arise to ensure the successful operation of the company (all job descriptions must include this statement).
Requirements & Qualifications:
Proven experience as an Accounts Receivable Specialist or similar role.
Excellent knowledge of billing procedures.
Knowledge of various collection techniques.
Contact clients and discuss their overdue payments.
Comfortable working with targets.
Knowledge of collection laws and regulations.
Excellent communication and interpersonal skills.
Problem-solving and critical-thinking skills.
High school diploma.
Associate's/Bachelor's degree is a plus.
Ability to access areas where needed people, information or equipment are located.
Ability to understand and accurately apply basic math skills.
Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and Internet.
Ability to make competent use of work-related equipment and materials.
Ability to remember information (e.g., policies, procedures) or locate resources to find information as needed.
Ability to communicate effectively and tactfully with others.
Ability to work with other team members as well as independently.
Ability to shift back and forth between two or more tasks.
Cooperative, team-oriented, patient, calm under pressure.
Ability to arrange things in certain order (e.g., alphabetically, numerically).
Ability to produce results within an autonomous environment, within company guidelines and have the flexibility to identify and respond to changes in priorities.
Strong written and verbal communication skills.
Ability to provide excellent customer service to all clients (customers and employees).
Ability to advise, counsel, guide and influence the opinions and decisions of others (e.g., customers and employees).
Ability to analyze and evaluate people, data, and things to determine courses of action.
EQUAL OPPORTUNITY EMPLOYER:
Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at ProfessionalStaffing@surgestaffing.com.
IND1
Accounts Receivable Administrator / Billing Specialist
Columbus, OH
Job Description
Supporting PAR Electrical Contractors Posted by Vector Talent Solutions
Employment Type: Full-Time
About the Opportunity
Vector Talent Solutions is proud to partner with PAR Electrical Contractors, a nationally respected leader in power infrastructure construction and utility services. PAR supports complex electrical and energy projects across the country and is seeking a detail oriented Accounts Receivable Administrator / Billing Specialist to join their team.
This role is essential to the accuracy and integrity of project billing. The ideal candidate has strong analytical skills, excellent communication, and the ability to maintain accuracy in a fast paced work environment.
Position Overview
The Accounts Receivable Administrator / Billing Specialist will support PAR's accounting and project management teams by preparing, auditing, and submitting invoices in accordance with contract terms. This position ensures accurate revenue reporting and helps maintain financial alignment across multiple projects.
Key Responsibilities
• Collect and organize information required to calculate billing based on contract terms.
• Enter billing data accurately and on time, then route for internal review.
• Audit invoices for correctness, compliance, and proper backup documentation.
• Assist in monitoring outstanding project balances, receivables, and change order activity.
• Communicate with project managers regarding costs, billing status, and required documentation.
• Distribute invoices to customers according to each contract's specifications.
• Maintain spreadsheets, files, and records related to billing, financial reporting, and documentation.
• File invoices and supporting documents to maintain complete and auditable records.
• Respond to customer and employee questions regarding bills, charges, or invoice status.
• Provide reminders and follow ups related to payment processing.
• Collaborate with field personnel and customers to resolve billing discrepancies.
• Contribute to team objectives and support related administrative tasks as needed.
• Perform other duties as assigned.
Minimum Qualifications
• Strong comfort level working with numbers, financial data, and contract driven billing.
• Problem solving ability with the initiative to prioritize tasks and meet deadlines.
• Excellent communication and interpersonal skills.
• Experience with Microsoft Word, Excel, and Outlook.
• Preferred: Degree in Finance, Accounting, Business Administration, or a related field.
• Ability to manage stress and maintain accuracy in a fast paced work environment.
• Ability to work independently and as part of a team.
Client Provided Benefits (PAR Electrical Contractors)
Employees selected for this role and hired directly by PAR Electrical Contractors will be eligible for PAR's benefits program. PAR offers a competitive and comprehensive benefits package that typically includes:
• Medical, dental, and vision insurance.
• Retirement savings plan with company sponsored options.
• Paid time off and paid holidays.
• Life and disability insurance offerings.
• Employee assistance resources and wellness support.
• Additional voluntary benefits based on employee choice.
Specific benefit details will be provided directly by PAR during the hiring and onboarding process.
Why Work Through Vector Talent Solutions
• Opportunity to support a highly regarded contractor serving critical infrastructure needs nationwide.
• Professional support and communication throughout the recruiting process.
• Transparent guidance from an experienced recruiting team.
• Direct placement into a company known for stability, safety, and long term career opportunities.
How to Apply
Interested applicants should submit their resume online to Vector Talent Solutions. Our team will review your background and contact you regarding next steps. We look forward to connecting with you.
Accounts Receivable Specialist
Columbus, OH
Accounts Receivable Specialist - Industrial Construction 🕒 Job Type: Full-time 🏗️ Industry: Industrial Automation & Construction
JSET Automated Technologies builds smarter systems for industrial and data center projects. We specialize in building management, electrical power monitoring, and low-voltage controls. Our team supports projects from installation through commissioning with a focus on quality, safety, and reliability.
As we continue to grow, we are seeking a detail-oriented Accounts Receivable Specialist to strengthen our financial operations and support our project-driven environment.
What You'll Do
Generate and process customer invoices based on project milestones and contract terms
Post payments, reconcile customer accounts, and manage AR aging reports
Proactively follow up on outstanding balances and resolve billing discrepancies
Collaborate with project managers to ensure accurate billing and documentation
Maintain organized records in Sales Force and Excel
Prepare AR reports and assist with month-end and year-end closing
Support lien and bond filing processes when applicable
Handle collections and dispute resolution professionally
What We're Looking For
2+ years of experience in accounts receivable or general accounting
Experience managing AR for project-based billing or industrial/construction clients
Proficiency in Microsoft Excel
Familiarity with lien waivers, bond filings, and construction billing practices
Strong attention to detail and ability to meet deadlines
Clear and professional communication skills
Ability to work independently and cross-functionally with project teams
Applicants must be authorized to work in the United States. We are unable to sponsor or take over sponsorship of employment visas at this time.
JSET Automated Technologies is an equal opportunity employer.
MedTech Device Field Collections Associate - Columbus, OH
Columbus, OH
Our MedTech Device Field Collection Associate experiences a unique opportunity for collecting reprocessed medical equipment in a hospital. You will be working with surgical, non-invasive and vascular equipment within areas of the hospital such as Operating Rooms and Sterile Processing Departments. This is a great opportunity for you to gain medical experience!
You will have a flexible schedule and an opportunity to grow and expand into new opportunities while earning supplemental income and learning about the medical device industry.
What you will be doing in the role:
Visit assigned hospitals weekly to collect products to be reprocessed
Package and ship product to client manufacturing plant
Document and log daily collections totals
Notify the local Sales team of shipping supply needs
Appropriate PPE is provided to all employees prior to the start of assignments.
Available to work approximately 15 hours a week
Training for this role will be provided and is paid
Job Requirements:
An active and unrestricted driver license is required for this position
Minimum High school diploma or equivalent
Reliable vehicle for transportation
Must be comfortable with basic software programs and Microsoft operating system
Excellent customer service skills and strong attention to detail
Ability to lift 30-50 lbs
Ability to clear hospital vendor credentialing requirements, including proof of vaccination status, required
Travel Requirement:
Travel locally for up to 2-3 hours to support customer needs.
Must have an active driver license and a personal vehicle to use for job related assignments
Travel, and your time traveling is paid, as is mileage.
Preferred Attributes:
Experience in healthcare, general labor, warehouse or customer service, is beneficial for this position.
Ability to work independently in customer settings with minimal supervision.
IQVIA MedTech CFS takes the approach to helping customers drive healthcare forward in this challenging and fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.
Benefits: This position is not eligible for our Medical Benefits.
Vaccine/Immunization/Hospital Credentialing Requirement: A required function of this job requires individuals to enter various healthcare facilities. Thus, upon selection, individuals must complete healthcare facility credentialing process. To obtain credentials, individuals must meet the immunization requirements specified by the facility. Individuals are typically required to have completed/up to date: Measles, Mumps & Rubella vaccine, Varicella (chicken pox) vaccine, Negative Tuberculosis (TB) Test, Tetanus, Diphtheria & Pertussis (Tdap) vaccine, Hepatitis B vaccine, Influenza vaccine (seasonal), and COVID-19 vaccine primary series (heavily enforced by most facilities, some require booster(s)). Please note, IQVIA complies with all applicable laws regarding reasonable accommodations or exemptions for religious, medical, or other legally protected reasons, however, our client's requirements may supersede this.
*Please note: Due to the nature of this role, it is not eligible for Visa sponsorship.
LFT1
#LI-CES
#LI-DNP
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at **********************
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. **********************/eoe
The potential base pay range for this role is $18.00 - $22.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
Auto-ApplyBilling Specialist
Springfield, OH
Join Our Team as a Billing Specialist! Are you a detail-oriented individual with a knack for numbers and a passion for healthcare? We are looking for a dynamic Billing Specialist to join our Finance division! In this full-time role, you'll manage the complete billing process, ensuring accuracy and compliance while working closely with clients, insurance providers, our electronic health record and our dedicated team. Responsibilities: • Assist with all billing operations from start to finish, ensuring confidentiality and precision.
Work with insurance companies to submit and reconcile payments.
• Handle client payment collections, verify statements, and resolve discrepancies with ease. • Collaborate with various departments to address billing issues and streamline processes. • Stay updated on insurance billing procedures and changes to provide top-notch service! Qualifications:
• High school diploma or equivalent and at least three years of experience in handling insurance claims in a healthcare setting.
• Strong computer skills, analytical mindset, and excellent teamwork abilities.
Why Join Us?
Be part of a supportive and innovative team dedicated to improving healthcare services. Competitive salary, opportunities for professional growth, and a chance to make a real difference in the community await you! If you're ready to take your career to the next level and thrive in a rewarding environment, we want to hear from you!
Accounts Receivable Coordinator
Westerville, OH
Job Description
The Accounts Receivable Coordinator is responsible for the specialized administrative activities and coordinating operations related to all billing and funding issues for all Hattie Larlham Agencies. Must have or willing to develop a good understanding of the billing process for non-profit agencies, specializing in services for persons with disabilities.
Opening:
Accounts Receivable Coordinator
Full-Time 1st Shift, Monday to Friday 8:00am - 4:30pm
Location: Westerville, OH
Job Duties: Monthly billing, review accounts receivable agings on a monthly basis, investigate discrepancies and rejected claims, monitors closely for uncollectable accounts, reconciles systems and accounts, assist with cost reports and billing issues, contribution and donation reporting, and other duties as required.
Job Requirements:
High School Diploma/GED required, secondary coursework preferred.
Minimum of two years' experience in accounts receivable or bookkeeping, preferably with a background in insurance, Medicaid and waivers.
Experience with Solana billing software is a plus.
Must be proficient in Microsoft Windows Office 365, Excel, and Word.
Rewards and Benefits:
Competitive Rates - Commensurate with experience.
Earned Wage Access - Access your earned wages prior to Pay Day!
Bonuses - Earn up to $2000 for each friend or family member we hire after you tell them about the great job opportunity you've discovered working at Hattie Larlham.
Paid Training - Learn your role with hands-on position specific training.
Get Recognized - Your hard work will be rewarded with special event meals, gift card drawings, service recognition, awards, and numerous opportunities to win things like tickets, gift cards, and so much more!
Paid Time Off - Work hard and relax. We all need a vacation every now and then and it's pretty cool when we're paid to relax! PTO is available at 24 hours/week and you get six (6) paid holidays when you're full-time.
Wellness - Health Insurance Eligibility 1st of the Month After Hire - multiple Medical Plan Options, Dental, and Vision Plans, Free Life Insurance Policy, Employer Match Retirement Program, Employee Referral Bonus Program, and much more.
Career or Stepping-Stone - With several employees with over 40 years of service, you too just might want to stay here awhile. If you are in college for a career in the medical field, Hattie Larlham is the perfect place to get hands-on experience for your chosen career.
About: Hattie Larlham is a not-for-profit disability service organization providing care and support to over 1,600 children and adults throughout Ohio. Because we believe life is sacred, Hattie Larlham enhances the quality of life for people with intellectual and developmental disabilities and their families through our commitment to comfort, joy and achievement. Our compassionate and dedicated staff focuses on creating a nurturing environment in which individuals have opportunities to learn, have fun, feel safe, loved, and make choices about what happens in their lives.
Powered by ExactHire:189847
B2B Billing & Collections Specialist
Chesterville, OH
CORT is seeking a full-time Accounts Receivable Collections and Support Specialist to work with our national, commercial accounts. The ideal candidate will be skilled at building customer relationships, with experience in commercial collections and customer support.
The primary responsibility of this position is to review and adjust client invoices for accuracy and for keeping over 30 days past due delinquencies within designated percentage guidelines by performing collection procedures on assigned commercial accounts. This responsibility includes the resolution of all billing and collection issues while providing excellent customer service to both internal and external customers.
During the training period, this is an onsite role that reports to the office each day, however, after training, employees will have the option to work a hybrid schedule with 3 days in office and 2 days from home.
Schedule: Monday-Friday 8am to 4:30pm
What We Offer
* Hourly pay rate; weekly pay; paid training; 40 hours/week
* Promote from within culture
* Comprehensive health insurance (medical, dental, vision) available on the first of the month after your hire date
* 401(k) retirement plan with company match
* Paid vacation, sick days, and holidays
* Company-paid disability and life insurance
* Tuition reimbursement
* Employee discounts and perks
Responsibilities
* Review, adjust, reconcile and send monthly invoices to assigned commercial account customers.
* Contact customers, by telephone and email, to determine reasons for overdue payments and secure payment of outstanding invoices. Communicate with districts and escalate collection issues as appropriate to resolve.
* Determine proper payment allocation as required or requested by A/R processing personnel.
* Resolve short payment discrepancies that customers claim when making payment.
* Complete adjustment forms and follow up with Districts to ensure adjustments are completed timely and accurately.
* Based on established policy and on a timely basis, investigate and resolve on-account payments received and other credits/debits that have not been assigned to an invoice.
* Resolve and clear credit balance invoices before such invoices age 60 days.
* Prepare monthly collection reports to be submitted to Management.
Qualifications
* 2-3 years or more of accounting /collection, or customer service experience. Collections experience preferred.
* Commercial collections experience is ideal.
* High school diploma or equivalent.
* Requires knowledge of credit and collections, invoicing, accounts receivable and customer service principles, practices and regulations.
* Basic math and analytical skills
* Must have excellent communication and negotiation skills with an ability to communicate in a respectful and assertive manner. Must be able to communicate clearly and concisely, both orally and in writing, with an emphasis on telephone etiquette.
* Ability to multi-task and prioritize while speaking with customer.
* Demonstrates good active listening skills, telephone skills and professional email communication skills.
* Position requires strong PC skills and a working knowledge of Outlook, Windows, Word and Excel.
* Must possess average keyboarding speed with a high level of accuracy.
About CORT
CORT, a part of Warren Buffett's Berkshire Hathaway, is the nation's leading provider of transition services, including furniture rental for home and office, event furnishings, destination services, apartment locating, touring and other services. With more than 100 offices, showrooms and clearance centers across the United States, operations in the United Kingdom and partners in more than 80 countries around the world, no other furniture rental company can match CORT's breadth of services.
For more information on CORT, visit *********************
Working for CORT
For more information on careers at CORT, visit *************************
This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. Pursuant to the Fair Chance Hiring Ordinance for participating locations, CORT will consider all qualified applicants to include those who may have criminal history records. Check your city government website for specific fair chance hiring information.
CORT participates in the E-Verify program.
Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time.
EEO/AA Employer/Vets/Disability
Applications will be accepted on an ongoing basis; there is no set deadline to apply to this position. When it is determined that new applications will no longer be accepted, due to the positions being filled or a high volume of applicants has been received, this job advertisement will be removed.
Auto-ApplyCollections Representative
Dublin, OH
We are growing and looking to expand our Collections team. We provide paid training and opportunities for growth and advancement.
IQVentures is looking for a motivated collections associate who is looking to help people with obtaining financial assistance by providing excellent customer service while assisting customers with repaying their debt. This position works with a department of highly motivated and successful agents who take pride in their work.
Pay: $16 per hour plus monthly commission up to $3,000
Sign on bonus for experienced collectors
Schedule: Rotating schedule within our Contact Center hours- 2 late nights per week and 2 Saturdays per month required: Contact Center hours are Monday - Thursday 8:00am to 10:00pm, Friday 8am to 9pm, Saturday 11:00am to 7:00pm
Location: This is a full time position located on-site in our Dublin, Ohio office.
Responsibilities:
Receive inbound and make outbound calls collecting outstanding receivables.
Provide exceptional customer service by answering general inquires, invoice questions, and addressing customer concerns.
Contact and notify customers of delinquent accounts by telephone to solicit payment.
Locate and monitor overdue accounts, using a variety of systems.
Confer with customers by telephone to determine reasons for overdue payments and to review the terms of service, or credit contracts.
Advise customers of necessary actions and strategies for debt repayment.
Persuade customers to pay amounts due on credit accounts.
Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
Record information about financial status of customers and status of collection efforts.
Perform various administrative functions for assigned accounts, such as recording address changes and updating the records of customers.
Meet Production Goals: Promise to pays, dollars collected, individual, team and/or department goals.
Perform all tasks in compliance with company policies and procedures.
Develop and maintain positive, professional relationships with peers, and customers.
Requirements
Skills:
Excellent verbal communications skills with the ability to make quick, accurate and appropriate decisions.
Strong active listening, negotiation and persuasion skills
Ability to analyze problems and resolve in a timely manner.
Ability to read and write clear and understandable instructions.
Self-starter with the ability to work independently and collaboratively in a team to achieve goals and identify and solve problems.
Ability to work in a rapidly changing deadline driven environment while effectively managing multiple responsibilities and prioritizing accordingly.
Working knowledge of Word, Excel, Outlook and PowerPoint.
Experience and Education:
High School Diploma or Equivalent
Collection or call center experience strongly preferred.
Hospitality Industry experience a plus.
Bilingual candidates a plus
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is frequently required to sit and talk on the phone for long periods of time.
We Offer:
Laidback, casual, and fun office environment
Food truck on site most days
Breakroom with free snacks
Excellent commission potential
Advancement opportunities
IQ Ventures is an Equal Opportunity Employer.
Account Receivable Coordinator
Westerville, OH
The Reimbursement Coordinator provides critical support to the Revenue Recovery Department by coordinating mail, payment documentation, cash-related workflows, and key clerical tasks that ensure accurate and timely reconciliation of incoming revenue. This role maintains the flow of financial information across the department through organized processing of mail, deposits, EOBs, denials, and supporting documentation.
The position requires strong attention to detail, the ability to research and resolve discrepancies, and foundational knowledge of medical billing and reimbursement practices. The Reimbursement Coordinator works collaboratively with reimbursement staff, posting teams, branches, customer service, and external partners to ensure payments, documentation, and related information are processed accurately and in compliance with policy, payer guidelines, and regulatory requirements.
ESSENTIAL FUNCTIONS:
Processes and coordinates all incoming and outgoing documentation for the department, including daily mail, deposits, remittances, EOBs/ERNs, and other payment-related records.
Accurately compiles, logs, reconciles, and maintains cash receipts, deposits, and financial documentation in accordance with company policy and audit requirements.
Supports payment posting and revenue recovery by preparing, organizing, and routing information needed for accurate and timely posting of payments, adjustments, and reconciliations.
Reviews orders, claims, documentation, and account records to ensure completeness, accuracy, and compliance prior to billing or payment resolution.
Assists with researching, resolving, or escalating discrepancies related to payments, deposits, claims, denials, and account variances.
Communicates professionally with internal departments, physician offices, referral partners, payers, and customers when necessary to obtain documentation or clarify information needed for reimbursement.
Supports the review and follow-up of claim denials, corrections, adjustments, and appeals as directed by department leadership.
Works collaboratively with reimbursement staff, posting teams, branches, customer service, and other departments to facilitate timely payment resolution and accurate account management.
Maintains accurate and organized paper and/or electronic documentation storage consistent with HIPAA, payer requirements, and company retention policies.
Participates in departmental projects, process improvements, audits, and initiatives to support revenue cycle performance and production goals.
Maintains compliance with all applicable laws, regulations, payer policies, and internal procedures.
Performs other duties as assigned by the Assistant Reimbursement Manager, Reimbursement Manager, or Director of Revenue Recovery .
Requirements REQUIRED EDUCATION AND/OR EXPERIENCE:
1. High school diploma
2. Minimum of one year of experience in an accounts receivable, revenue cycle, medical billing, cash posting, or similar financial/administrative role.
PREFERRED EDUCATION AND/OR EXPERIENCE:
1. Associate's degree in business management related field
2. Two years in a medical/insurance/healthcare accounts receivable leadership role.
3. One year DASCO experience
ADDITIONAL QUALIFICATIONS:
1.Proficiency in Microsoft Office suite.
COMPETENCIES:
Detail Oriented Developing others Financial management Results driven
Stress management
POSITION TYPE/EXPECTED HOURS OF WORK:
This is a full-time position, and hours of work and days are Monday through Friday, typically 8:00 a.m. to 5:00 p.m. Occasional evening and weekend work may be required as job duties demand.
SUPERVISORY RESPONSIBILITY:
This position manages all employees of the department, including hiring, development, performance management and discipline within company and department guidelines.
WORK ENVIRONMENT:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is generally required to sit; frequently stands, may climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 1O pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include both close and distance vision, color and peripheral vision, depth perception and ability to adjust focus.
TRAVEL:
Minimal travel is required for this position but occasional out of town and overnight travel may be expected.
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EEO STATEMENT:
DASCO provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, DASCO complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
DASCO expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of DASCO's employees to perform their job duties may result in discipline up to and including discharge.
Supervisor of Customer Service & A/R
Whitehall, OH
What You Need To Know
Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people - and equips them with leading technology, continuous learning, and the ability to bring their best selves to work. As the premier wine and spirits distributor, Southern Glazer's isn't just one of Forbes' Top Private Companies; it's a family-owned business with deep roots dating back to 1933.
The reputation of Southern Glazer's is well-established, and it's no surprise that we are regularly recognized for our culture. Southern Glazer's has been recognized by Newsweek as one of America's Greatest Workplaces for Inclusion and Diversity, as well as for Women and Parents and Families. These accolades speak volumes about our commitment to creating a supportive and inclusive culture of belonging for all employees.
As a full-time employee, you can choose from a wide-ranging menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition assistance, a wellness program, parental leave, vacation accrual, paid sick leave, and more.
By joining Southern Glazer's, you would be part of a team that values excellence, innovation, and community. This is more than just a job - it's an opportunity to build the future of beverage distribution and grow with a company that truly cares about its people.
Overview
The Supervisor, Accounts Receivable (A/R) on the CAS team (Customer Accounts Services) plays a critical role managing AR operations, improving processes, and coaching hourly employees to ensure timely and accurate cash application, collections, and account reconciliations. The ideal candidate is hands-on and detail-oriented in a high-volume, fast-paced environment. This role requires strong leadership and problem-solving skills to drive results while maintaining positive relationships with clients and internal stakeholders.
If you thrive in an environment where you can optimize workflows, drive efficiency, and support a growing finance team, we'd love to hear from you!
Primary Responsibilities
Oversee and lead Accounts Receivable operations - Cash Application, account reconciliations, collections, and process improvement to ensure accuracy and timeliness
Provide leadership, guidance, and training to the account receivable team in a timely manner
Address performance issues, provide coaching, and support employee development to maintain a high-performing team
Monitor AR aging reports, resolve disputes, reduce past-due balances, and provide reporting on collection performance
Handle escalated concerns and resolve all issues presented in a professional and timely manner
Serve as the primary point of contact for internal customers (Finance, Sales, and Operations)
Ensure all workflow tasks are monitored and worked throughout the day
Communicate effectively to levels of authority
Collaborate with the management team and agents to facilitate and foster a spirit of innovation and inclusion.
Perform other job-related duties as assigned
Additional Primary Responsibilities Minimum Qualifications
High school diploma or equivalency plus 1-2 years in a lead or supervisory role
Proficiency in Excel (pivot tables, VLOOKUP, data analysis)
Strong knowledge of AR processes, collections, cash applications and account reconciliations
Knowledge of ERP systems (SAP) and other MS Office applications
Ability to train and develop a team in an evolving environment
Ability to resolve disputes and improve AR processes
Excellent interpersonal, customer service, analytical and problem-solving skills
Strong communication and presentation skills (written, verbal, persuasion, motivation)
Physical Demands
Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor) or adding machine
Physical demands with activity or condition may occasionally include walking, bending, reaching, standing, and stooping
May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs
EEO Statement
Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SGWS complies with all federal, state and local laws concerning consideration of a qualified applicant's arrest and/or criminal conviction records. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.