Acting supervisor vs customer care supervisor

The differences between acting supervisors and customer care supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an acting supervisor and a customer care supervisor. Additionally, an acting supervisor has an average salary of $43,653, which is higher than the $42,702 average annual salary of a customer care supervisor.

The top three skills for an acting supervisor include safety procedures, safety issues and payroll. The most important skills for a customer care supervisor are customer satisfaction, process improvement, and corrective action.

Acting supervisor vs customer care supervisor overview

	Acting Supervisor	Customer Care Supervisor
Yearly salary	$43,653	$42,702
Hourly rate	$20.99	$20.53
Growth rate	6%	-4%
Number of jobs	54,635	227,154
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 49%	Bachelor's Degree, 55%
Average age	47	47
Years of experience	6	6

Acting supervisor vs customer care supervisor salary

Acting supervisors and customer care supervisors have different pay scales, as shown below.

	Acting Supervisor	Customer Care Supervisor
Average salary	$43,653	$42,702
Salary range	Between $27,000 And $68,000	Between $30,000 And $59,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between acting supervisor and customer care supervisor education

There are a few differences between an acting supervisor and a customer care supervisor in terms of educational background:

	Acting Supervisor	Customer Care Supervisor
Most common degree	Bachelor's Degree, 49%	Bachelor's Degree, 55%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Acting supervisor vs customer care supervisor demographics

Here are the differences between acting supervisors' and customer care supervisors' demographics:

	Acting Supervisor	Customer Care Supervisor
Average age	47	47
Gender ratio	Male, 51.5% Female, 48.5%	Male, 44.1% Female, 55.9%
Race ratio	Black or African American, 10.4% Unknown, 4.8% Hispanic or Latino, 18.7% Asian, 5.4% White, 60.0% American Indian and Alaska Native, 0.6%	Black or African American, 10.0% Unknown, 4.8% Hispanic or Latino, 18.7% Asian, 5.4% White, 60.5% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between acting supervisor and customer care supervisor duties and responsibilities

Acting supervisor example responsibilities.

Lead comprehensive training for each new volunteer or court-mandate worker regarding OSHA regulations and warehouse procedure.
Prepare PowerPoint presentations for briefings and meetings.
Create and maintain bank reconciliation, medical service sales, and payroll reports, and compile financial data and totals.
Liaise between operations and field technicians to ensure payroll processing and accuracy.
Provide and supervise property management services for condominium and homeowner associations including oversight of maintenance, budgeting, and all board meetings
Create a task recognition process using SharePoint for greater transparency of team-members work flow.

Customer care supervisor example responsibilities.

Manage an embed Facebook executive protection team that provide security and logistical support for a corporate executive and his family.
Conduct team member annual evaluations, disciplinary actions and reconcile weekly payroll.
Monitor and conduct activities in accordance to HIPPA standards.
Train on HIPPA to protect members privacy at all times.
Ensure member privacy and confidentiality in accordance with HIPAA regulations/ laws.
Supervise assigned agents' payroll and correct incorrect entries to assure payroll accuracy.

Acting supervisor vs customer care supervisor skills

Common acting supervisor skills

Safety Procedures, 32%
Safety Issues, 22%
Payroll, 6%
Disciplinary Actions, 3%
Sops, 2%
Customer Complaints, 2%

Common customer care supervisor skills

Customer Satisfaction, 6%
Process Improvement, 6%
Corrective Action, 6%
Customer Complaints, 5%
Quality Standards, 5%
Work Ethic, 5%

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Acting Supervisor
Acting Supervisor vs Customer Care Supervisor

Updated January 8, 2025

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