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The differences between advanced technicians and computer support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an advanced technician and a computer support technician. Additionally, an advanced technician has an average salary of $49,302, which is higher than the $41,852 average annual salary of a computer support technician.
The top three skills for an advanced technician include patients, patient care and customer service. The most important skills for a computer support technician are customer service, technical support, and computer support.
| Advanced Technician | Computer Support Technician | |
| Yearly salary | $49,302 | $41,852 |
| Hourly rate | $23.70 | $20.12 |
| Growth rate | 10% | 10% |
| Number of jobs | 78,364 | 121,180 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 37% | Bachelor's Degree, 46% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
An advanced technician ensures that all tools, software, networks, and systems used in a company perform properly and adhere to policies and regulations. Their job is to monitor all company processes and to provide suggestions for improvements. An advanced technician must have a profound knowledge of all company systems as well as strong organizational skills.
A computer support technician is responsible for diagnosing and resolving computer and network issues, identifying the source of malfunctions, and improving infrastructure to avoid downtimes and operational delays. Computer support technicians manage the efficiency of all equipment and peripherals for the computers, assist in installing components, and keeping adequate resources or alternatives for defective items. They also recommend minimal costs technology materials and create troubleshooting manuals for reference, ensuring that the network processes adhere to internal guidelines and regulations.
Advanced technicians and computer support technicians have different pay scales, as shown below.
| Advanced Technician | Computer Support Technician | |
| Average salary | $49,302 | $41,852 |
| Salary range | Between $29,000 And $82,000 | Between $34,000 And $51,000 |
| Highest paying City | Manteca, CA | Lompoc, CA |
| Highest paying state | Rhode Island | California |
| Best paying company | General Electric | Lawrence Livermore National Laboratory |
| Best paying industry | Telecommunication | Manufacturing |
There are a few differences between an advanced technician and a computer support technician in terms of educational background:
| Advanced Technician | Computer Support Technician | |
| Most common degree | Bachelor's Degree, 37% | Bachelor's Degree, 46% |
| Most common major | Business | Computer Science |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between advanced technicians' and computer support technicians' demographics:
| Advanced Technician | Computer Support Technician | |
| Average age | 42 | 42 |
| Gender ratio | Male, 73.3% Female, 26.7% | Male, 83.2% Female, 16.8% |
| Race ratio | Black or African American, 11.0% Unknown, 5.4% Hispanic or Latino, 16.5% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4% | Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.6% Asian, 11.7% White, 55.2% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |