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The consumer services field encompasses a vast array of industries and companies, ranging from retail giants like Amazon and Walmart to iconic brands such as McDonald’s. This sector includes businesses involved in retail trade, media, food distribution, and a wide variety of services spanning healthcare, finance, and hospitality. In 2026, this landscape continues to evolve, driven by changes in consumer behavior, technology, and the rise of remote and hybrid work environments.
Many of the most recognized brands in the consumer services field are those that customers interact with on a daily basis, making them integral to the modern economy. Let’s explore some key players in this dynamic sector.
20 Companies in the Consumer Services Field
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Headquarters: Issaquah, WA
Size: 273,000 employeesCostco is a membership warehouse club focused on providing its members with the best prices on quality brand-name merchandise. With hundreds of locations globally, Costco offers a diverse range of products alongside exclusive member services designed to enhance the shopping experience. Since its founding in 1976, Costco has grown significantly, becoming a pivotal player in the retail sector.
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Headquarters: McLean, VA
Size: 173,000 employeesHilton Hotels & Resorts is a leading global brand in the hospitality industry, committed to creating memorable experiences for guests. With a presence in numerous markets, Hilton continues to innovate within the hospitality sector, adapting to new travel trends and customer preferences.
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Headquarters: Woonsocket, RI
Size: 290,000 employeesCVS Health Corporation is a major player in the healthcare sector, operating CVS Pharmacy, CVS Caremark, and Aetna. The company provides essential health services, pharmaceuticals, and health benefits management, making it a cornerstone of American healthcare.
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Headquarters: Bentonville, AR
Size: 2,300,000 employeesWalmart is a leading multinational retail corporation with a diverse range of services encompassing physical stores and e-commerce platforms. The company continues to innovate in the retail space by integrating digital services and enhancing the customer shopping experience.
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Headquarters: Charlotte, NC
Size: 200,000 employeesBank of America offers a comprehensive range of financial services to consumers and businesses, including banking, investments, and asset management. Serving millions of clients globally, the bank is at the forefront of financial innovation and sustainability.
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Headquarters: Minneapolis, MN
Size: 409,000 employeesTarget Corporation aims to be the best in the retail sector by creating an inclusive culture and providing an exceptional shopping experience. The company focuses on community engagement and innovation to maintain its competitive edge.
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Headquarters: Burbank, CA
Size: 223,000 employeesThe Walt Disney Company continues to be a leader in entertainment, creating innovative and immersive experiences for audiences globally. The brand emphasizes creativity and storytelling across its diverse portfolio of products and services.
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Headquarters: Cupertino, CA
Size: 154,000 employeesApple is renowned for its innovative technology products and services, including the iPhone, iPad, and Mac. The company continues to shape the consumer electronics landscape with cutting-edge technology and a focus on user experience.
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Headquarters: San Francisco, CA
Size: 22,800 employeesUber is redefining mobility with its ride-hailing and food delivery services. The company has become a key player in transportation, utilizing technology to enhance convenience and accessibility for users worldwide.
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Headquarters: Chicago, IL
Size: 210,000 employeesMcDonald’s continues to be a leader in the fast-food industry, focusing on quality and innovation in its menu offerings to meet changing consumer preferences.
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Headquarters: San Francisco, CA
Size: 5,600 employeesAirbnb connects travelers with unique accommodations around the world, emphasizing authentic experiences and local insights. The platform has transformed the travel industry by offering diverse lodging options to consumers.
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Headquarters: Fort Worth, TX
Size: 133,700 employeesAmerican Airlines is dedicated to providing exceptional travel experiences, operating a vast network of flights across the globe and continually investing in technology to enhance customer service.
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Headquarters: New York, NY
Size: 78,500 employeesPfizer is a leading biopharmaceutical company that focuses on developing innovative medicines and vaccines. With a commitment to improving global health, Pfizer remains at the forefront of medical breakthroughs.
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Headquarters: Milford, CT
Size: 410,000 employeesSubway is a globally recognized fast-food franchise, known for its submarine sandwiches and commitment to fresh ingredients. The company continues to adapt to consumer trends with healthier menu options.
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Headquarters: Dallas, TX
Size: 230,000 employeesAT&T is a leading telecommunications provider offering a range of wireless and wireline services. The company is committed to enhancing connectivity and customer experiences through technological innovations.
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Headquarters: New York, NY
Size: 77,700 employeesFiverr connects businesses with a vast pool of freelancers offering diverse digital services. The platform has become a significant player in the gig economy, facilitating collaboration across various industries.
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Headquarters: Seattle, WA
Size: 349,000 employeesStarbucks is a leader in the global coffeehouse market, offering a range of handcrafted beverages and food items. The company continues to expand its menu and customer engagement strategies to enhance the overall experience.
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Headquarters: Atlanta, GA
Size: 500,000 employeesThe Home Depot remains the largest home improvement retailer in the U.S., providing essential tools, products, and services for home improvement projects. The company focuses on enhancing customer service through innovative solutions.
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Headquarters: Bethesda, MD
Size: 121,000 employeesMarriott International is a global hospitality leader with a rich portfolio of brands. The company continually adapts to market demands and customer expectations, focusing on sustainability and innovation in the travel experience.
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Headquarters: Heathrow, FL
Size: 15,000 employeesAAA East Central, Inc. provides a range of member services, including insurance, travel planning, and automotive assistance. The organization continues to focus on delivering exceptional value and convenience to its members.
As the consumer services landscape continues to evolve, companies in this sector are adapting to new trends and technologies to meet the needs of a changing workforce and customer base. Whether through enhanced digital experiences or innovative service offerings, these businesses play a vital role in the economy of 2026.
Author
Matthew Zane is the lead editor of Zippia's How To Get A Job Guides. He is a teacher, writer, and world-traveler that wants to help people at every stage of the career life cycle. He completed his masters in American Literature from Trinity College Dublin and BA in English from the University of Connecticut.
