How long does it take to become a Customer Service Associate?

1. Company Policies -- Complied with all state and federal laws/regulations and company policies including those regarding confidentiality, honesty and business ethics.

2. Efficient Service -- Build and maintain exceptional customer relationships by providing effective, and efficient service through professional teams.

3. Sales Floor -- Register operation and customer service * Floor inventory management and freight receipt * Weekly high value commodity audit

4. Customer Service -- Provided customer service, including anticipating customer needs, suggesting alternatives, problem solving and performs multiple task simultaneously.

5. Greeting Customers -- Greet customers in a timely, professional and engaging manner while providing honest and confident feedback to customers regarding products/inventory.

Common Certifications For A Customer Service Associate

The Certified Pharmacy Technician (CPhT) certification is most common among Customer Service Associates. This certification is awarded by the Pharmacy Technician Certification Board. This certification is great to have as it shows an improvement in your competency to perform your role. You can earn this certification at the beginning of your career, as it often doesn't require a minimum education level and work experience. To become a certified Customer Service Associate with Certified Pharmacy Technician (CPhT), You need to pass the exam. Lucky you - certification doesn't require more than two years of work experience. Renew certification every 2 year.