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  • Restaurant General Manager

    Zaxby's

    Associate manager job in Concord, NC

    As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxbys is an indescribably great place to work! General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld. Why work at Zax? COMPETITIVE PAY BONUS POTENTIAL (Paid Quarterly): Up to 24% of Annual Salary FREE Meals Paid Time Off Paid Holidays Employee Referral Program Opportunities to Advance Benefits Medical Insurance HSA Option Available Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match 100% match of first 3% contribution + 50% match of next 2% contribution Additional eligibility requirements Duties and Responsibilities Complete all training requirements including: Zaxbys General Manager Development Plan and Operations Excellence Capstone Class Food Safety Certification and Manager Certification Any additional training required by Zax LLC Ensure that the restaurant delivers great experiences to guests Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs Plan and delegate shift assignments including communicating expectations and adjusting as needed Ensure service, product quality, and cleanliness standards are consistently upheld Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld Strive to increase sales by building community relationships and providing outstanding product and service Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures Complete performance reviews for crew members and assist with performance reviews for managers Maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures Utilize management tools and keep neat, accurate, and current records Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience Other responsibilities Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Escalate concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 21 years of age or older Must have a valid driver's license, vehicle insurance, and reliable transportation Open availability and the ability to work a minimum of 5 days and 48 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check and motor vehicle report Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others Required minimum education: High school diploma or equivalent and some college preferred 3-5 years management experience required Restaurant management experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
    $48k-71k yearly est. 2d ago
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  • Ride Operations Area Manager

    Carowinds 4.2company rating

    Associate manager job in Huntersville, NC

    We are currently seeking an Area Manager of Rides to ensure the safe and efficient operation of all park attractions at Carowinds. In addition to oversight of attractions, this role will assist with hiring, leading, and managing talent day to day as assigned in tandem with another Rides Area Manager. You'll work with other divisional managers to complete tasks and projects and assist in other divisional departments. This position will report to the Rides Manager. High levels of self-motivation, leadership and development, initiative, multi-tasking and time management are essential. Benefits: 3 weeks paid vacation (6 sick days, 8 paid holidays) Several medical coverage options to fit your needs best 401K match FREE entry to ALL our parks and water parks! Perks: Complimentary tickets for friends and family Discounts on food and park merchandise Full-time and part-time employee events and gatherings Responsibilities: Plans, organizes and controls resources of the Rides departments. Prepares operating plan and budget. Monitors and takes action to ensure operation remains within budget guidelines. Reviews all manufacture operating guidelines for rides/attractions to ensure all required policies and procedures are being met. Monitors operation of Rides attractions and makes necessary recommendations. Also monitors and takes appropriate action to ensure that all safety procedures are followed in area. Ensures all duties in all ride locations are performed in a safe manner and by established guidelines. Responds to and assists with emergency situations that may occur. Recruits, hires and trains part-time and seasonal associates to maintain optimal staffing levels throughout the operating season and within budget. Supervises subordinate seasonal management staff; supervisory duties include, instructing, assigning, reviewing and planning work of others; maintaining standards; coordinating activities; allocating personnel; selecting new associates; acting on associate problems; motivating associates; recommending and approving associate promotions, transfers and discipline, and recommending discharge. Orders and purchases supplies. Follows established accounting procedures for documentation of purchases. Analyzes and monitors supplies expenses, recommending necessary adjustments to product and the operation. Evaluates products to ensure their cost and overall effectiveness. Receives and responds to guest comment reports and interacts with park guests in person; takes corrective action as necessary to maintain effectiveness of park services and products. Adheres to and enforces all Six Flags and specific park policies and procedures, including safety, attendance and EEO policies, and demonstrates commitment to guest service in all aspects of employment. Other duties may be assigned. Qualifications: Associates degree or equivalent. 3-5 years of related experience in Ride Operations preferred. IRT Certified Instructor license preferred. Ability to plan, organize and direct managerial staff. Must be able to apply supervisory and managerial concepts and principles; knowledge of administrative principles involved in developing, directing and supervising various programs and related activities. Excellent communication skills required to interact with park management, subordinates, guests, vendors, etc. to maintain effective relationships. Ability to make sound, educated decisions. Reacts calmly and quickly in an emergency situation. Ability to learn and utilize new skills and information to improve job performance and efficiency. Knowledgeable in modern office practices and technology; proficient in the use of computers for work and data processing. Ability to pass a mandatory (or random) drug test, per company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to credit, criminal, DMV, Previous employment, education and personal references, per Company policy, unless prohibited by federal, state or provincial law. Ability to work nights, weekends and holiday periods to meet business needs. Driver's License Required.
    $39k-53k yearly est. Auto-Apply 1d ago
  • Restaurant Assistant Manager

    Zaxby's

    Associate manager job in Concord, NC

    As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxbys is an indescribably great place to work! Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to guests while maintaining operational standards. You will manage the daily operations of the restaurant ensuring that the team properly follows all processes, policies, and procedures. Why work at Zax? BONUS POTENTIAL (Paid Quarterly): Up to 12% of Annual Earnings FREE Meals On Shift & 50% Off Meals Off Shift Paid Time Off Paid Holidays Paid Training Early Access to Pay Recognition Program Employee Referral Program Opportunities to Advance Benefits Medical Insurance HSA Option Available Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match 100% match of first 3% contribution + 50% match of next 2% contribution Additional eligibility requirements Duties and Responsibilities Complete all training requirements including: Zaxbys Assistant Manager Development Plan Food Safety Certification and Manager Certification Any additional training required by Zax LLC Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Ensure team members receive proper training including ongoing coaching and development Create an effective work schedule following company standards and local laws Plan and delegate shift assignments including communicating expectations and adjusting as needed Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals Ensure service, product quality, and cleanliness standards are consistently upheld Communicate performance concerns to your General Manager Assist with performance reviews and mentor and develop team members Create and maintain a positive culture and healthy team morale through recognition and leading by example Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner Ensure processes, policies, and procedures are properly followed throughout daily operations Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Other responsibilities Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have a valid driver's license, vehicle insurance, and reliable transportation Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others 1-3 years management experience required Restaurant management experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
    $34k-48k yearly est. 2d ago
  • CHARLES MACK CITIZEN CENTER OPERATIONS MANAGER

    Town of Mooresville Nc 3.8company rating

    Associate manager job in Davidson, NC

    APPLY DIRECTLY ON TOWN WEBSITE WITH THIS LINK:***************************************************************************************************************************** OpportunitiesJobs About the Role The CMCC Operations Manager oversees the overall functionality, efficiency, and daily operations of the Charles Mack Citizen Center (CMCC). This role ensures exceptional event execution, facility upkeep, and customer service excellence while fostering a welcoming, safe, and well-maintained environment for clients, visitors, and staff. The ideal candidate is a proactive problem-solver who thrives in a dynamic, hands-on setting-balancing administrative responsibilities with operational leadership. This position plays a key role in positioning the CMCC competitively within the regional event market and reports directly to the Experience & Engagement Deputy Director. Duties and Responsibilities Facility & Event Operations Oversee daily facility operations, including room setups, equipment usage, and cleanliness. Ensure all building systems (HVAC, lighting, security, etc.) function properly; coordinate repairs with Facilities. Manage inventory of equipment and supplies to support events and daily operations. Support technical needs for events, including audio-visual and lighting systems. Monitor facility adherence to fire codes, ADA standards, safety requirements, and emergency procedures. Staff Leadership & Management Train, supervise, and evaluate Event Services staff, including part-time and temporary employees. Develop staff schedules to ensure proper coverage for operations and events. Promote a positive team culture focused on service, efficiency, and accountability. Customer Service & Client Relations Ensure exceptional service for all internal and external customers. Address and resolve client concerns promptly and professionally. Collaborate with the Event Services Supervisor for seamless event execution. Administrative & Strategic Responsibilities Assist with developing and managing the operations budget; monitor spending and identify cost-saving opportunities. Prepare reports on facility usage, maintenance needs, and operational performance. Work with Marketing to promote the CMCC and attract diverse events. Manage vendor relationships, including catering and other service partnerships. Contribute to long-term planning for facility improvements, expansion, and revenue enhancement. Minimum Education and Experience Bachelor's degree in Business Administration, Hospitality/Event Management, or related field preferred. Minimum 3 years of experience in facility operations, event management, or similar work. Minimum 3 years of supervisory experience required. Equivalent combinations of education and experience will be considered.
    $43k-60k yearly est. 4d ago
  • Restaurant Assistant Manager

    JJM Operations ~ Zaxby's

    Associate manager job in Greensboro, NC

    Hungry For A Great Career? To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend some time with friends and experience great food. Job similar to Chick-Fil-A Job similar to Panera Bread Looking for a great career?! We are looking to hire hard-working, outgoing, energetic restaurant management personnel who can excel at the tasks in the following job description for a fast-paced, fast-casual restaurant. Must have a flexible schedule. Nights and weekends are required. Restaurant Experience is preferred. Must be hard working and a team player, willing to go above and beyond the call of duty. We want folks who care about people and the work that they do. Benefits of an Assistant Manager -FREE meals on the clock and 50% off meals off the clock -Paid time off -Team member referral bonus -Flexible Hours -401k match -AND MORE! Responsibilities of an Assistant Manager: The individual in this position is expected to engage in the following work-related activities and complete all training requirements including: -Enthusiastically represent the Zaxby's brand -Manage all personnel on each shift, including cashiers and cooks -Cash management -Lead a team well and coach the performance of others -Ensure that product quality standards are met -Assist GM with meeting metrics -Create a positive environment on your shifts Benefits Flexible schedule Paid time off Health insurance 401(k) matching Referral program Employee discount
    $34k-49k yearly est. 12d ago
  • Shift Manager

    Arby's 4.2company rating

    Associate manager job in High Point, NC

    We're glad you're here. You may know us as the brand with Roast Beef and Curly Fries - but we are also crafting incredible career opportunities. You're in the right place if you're here for: * Weekly Pay * Flexible Schedule * Free shift meal and family dining discount* * Discounted Curly Fries (and all our menu items for that matter) * Best in Class Training & Continuous Learning * Advancement Opportunities * Paid Time Off* * 401(k) Retirement Plan* * Tuition Benefits* * Medical, Dental and Vision* * Champions of Hope* * Cash Referral Program * Journey Wellbeing Support Tool * PerkSpot Discount Program * Recognition Program * Slip Resistant Shoes Programs * Community & Charitable Involvement * Igniting Dreams Grant Program * Training Contests You're also in the right place if you're looking for a company where you can dream big, work hard, get it done, play fair, have fun, and make a difference. *BRING HOME THE BACON* You will help operate the restaurant on a day-to-day basis as a Shift Manager. You will help the management team, ensuring that every shift operates smoothly. You'll also help team members through performance and training initiatives. Your ability to provide exceptional customer service will keep customers coming back for more. To qualify for this Shift Manager, the-road-to-success-is-paved-with-meats job you: * Have at least six months of restaurant or retail management experience. * Have impressive examples of providing exceptional customer service. * At least 18 years of age. * Eligible to work in the U.S. Not sure if your experience aligns? We encourage you to apply. Meat-lover or not, all backgrounds are welcome here. *WHO WE ARE AND WHAT WE DO* * *The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences . Arby's delivers on its purpose by celebrating the art of Meatcraft with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes. Arby's Fast Crafted restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast casual. Arby's Restaurant Group, Inc. is the franchisor of the Arby's Brand and is part of the Inspire Brands family of restaurants headquartered in Atlanta, Ga. Arby's, founded in 1964, is the second-largest sandwich restaurant brand in the world with more than 3,500 restaurants in nine countries. Our goal is to be the best in the business, and we can't do that without great people like you. Arby's is an equal opportunity employer. *Subject to availability and certain eligibility requirements.
    $25k-30k yearly est. 1d ago
  • Service Operations Manager

    AC Corporation 4.2company rating

    Associate manager job in Winston-Salem, NC

    The Service Operations Manager is responsible for overseeing the daily operations of the service department, ensuring high efficiency, and maintaining customer satisfaction. This role combines leadership with technical expertise to manage a team, handle service requests, and optimize service delivery. Key Responsibilities: Quote Management & Pricing: Generate accurate quotes for service repairs, ensuring alignment with pricing guidelines. Research and suggest cost-effective alternatives for replacing outdated components while maintaining performance. Revise and update quotes based on customer feedback to support repair and project sales. Vendor and Cost Management: Compare pricing from multiple vendors to ensure competitive quotes. Estimate labor requirements for repairs and allocate technicians to keep service quotes competitive. Team Leadership & Development: Supervise and assess the performance of technicians, providing feedback and conducting evaluations. Identify training needs and support the development of technical staff. Schedule and assign tasks to ensure efficient coverage across the service team. Quality & Equipment Oversight: Ensure service vehicles and tools are maintained in good condition. Keep accurate calibration records for all testing equipment. Scheduling & Project Coordination: Manage customer preventative maintenance (PM) and repair schedules. Track and report on PM backlogs, ensuring proper allocation of technician hours. Oversee billing audits, timesheet reviews, and job number accuracy. Safety & Compliance: Ensure that all team members are up to date on safety training and protocols and provide the necessary personal protective equipment (PPE). Manage the distribution of uniforms, ensuring technicians maintain a professional appearance. Qualifications: Experience: Minimum of 5 years in a leadership position within a commercial or industrial service department. Technical Expertise: Strong knowledge of electrical and HVAC systems; hands-on experience is an advantage. Skills: Excellent attention to detail, analytical abilities, and problem-solving skills. Proficient in MS Office to include Outlook, EXCEL and Word. Attributes: A proactive, customer-focused attitude, with the ability to thrive under pressure and adapt to shifting priorities. Communication: Strong verbal and written communication skills. What We Offer Supportive work environment Eight paid holidays Starting earning three weeks of vacation first year Company paid life insurance, short and long term disability 401(k) match of 100% up to 4% AC Corporation is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
    $40k-55k yearly est. 3d ago
  • Site Operator

    Iredell County, Nc

    Associate manager job in Statesville, NC

    IMPORTANT INFORMATION BEFORE STARTING YOUR APPLICATION: YOU MUST COMPLETE THE APPLICATION IN ITS ENTIRETY AND SUBMIT THE APPLICATION BEFORE IT CAN BE SAVED IN THE SYSTEM. YOU MUST ANSWER ALL REQUIRED QUESTIONS AND COMPLETE ALL REQUIRED SECTIONS OF THIS APPLICATION TO BE CONSIDERED FOR EMPLOYMENT WITH IREDELL COUNTY OVERVIEW & PURPOSE: This position assists the public with unloading and sorting solid waste and recyclable materials at a collection site. Work includes enforcing County policies, maintaining site in neat and clean condition; operating compactor; providing information about operations and policies to customers; assisting disabled customers; maintaining simple records of work activities; and other related tasks. The employee is subject to inside and outside environments and extreme temperatures. The employee may also be subject to the final OSHA standards on blood borne pathogens. Work is performed under regular supervision and is reviewed for public relations, site cleanliness, and accuracy of records. Reports to Transfer Station Supervisor. ESSENTIAL FUNCTIONS: A position may not include all the work examples given, nor does the list include all that may be assigned. Greets and assists citizens with unloading materials from vehicles; checks to insure each vehicle has proper decal affixed to window; explains recycling and other programs and answers questions and enforces policies; assists with sorting materials and storing in appropriate bins. Screens material collected for proper content; insures that no paint, chemicals, tires, or yard waste is disposed. Operates compactor equipment to pack garbage; greases and maintains equipment; cleans area of stray materials and sweeps; Operates backhoe to compact trash and recycle containers; operates roll-off truck to switch out containers when needed; assists equipment operators loading and unloading containers as needed to ensure safety. Charges customers as needed, collects cash and issues receipts. Uses Excel file to verify residency of customers requesting new decals. Prepares forms and maintains records of such activities. Contacts equipment operators as needed when bins and compactors reach capacity. Cleans and maintains site building including grounds maintenance. Sprays insecticide; applies necessary chemicals or other strategies for odor control. Maintains simple records of site activities and number of visitors. Plans for necessary space in bins and compactor for weekend collections; contacts truck drivers in advance to ensure space is available as needed; assists truck drivers with loading containers. Cleans site with hose, broom and other equipment as needed. Assists elderly and disabled citizens with site use. ADDITIONAL FUNCTIONS: Performs related duties as assigned. KNOWLEDGE, SKILLS, & ABILITIES: Working knowledge of policies regarding the collection and sorting procedures of various solid waste and recyclable materials. Skill in the operation of all assigned equipment. Ability to communicate polices and information to the public effectively. Ability to operate and maintain mechanical equipment including compactor. Ability to interpret and apply policies on waste disposal in various containers and methods. Ability to establish effective working relations with the public and coworkers. Ability to understand and follow written and oral instructions. Ability to collect and maintain security of cash. Ability to maintain simple records of work activities. Ability to work multiple sites within Iredell County as needed. EDUCATION/EXPERIENCE "REQUIREMENTS": Graduation from High School or GED is preferred, but not required. Some experience operating equipment and dealing with the public preferred; or an equivalent combination of education and experience. ADDITIONAL "REQUIREMENTS": NONE "PREFERRED" QUALIFICATIONS: NONE
    $63k-110k yearly est. 5d ago
  • Deli Merchandise Manager

    Advantage Sales & Marketing Dba Advantage Solutions 3.9company rating

    Associate manager job in Greensboro, NC

    Summary Join our vibrant team where your passion for quality food and exceptional service can shine. We are looking for a Deli/ Bakery Manager who shares our commitment to excellence! We're seeking a dynamic Deli / Bakery Manager who is ready to lead our team and elevate our deli experience. Must be willing to travel 50% within assigned territory If you have a proven track record in deli/bakery management and are excited about bringing innovative cheese selections to our customers, we want to hear from you! At our Company, we grow People, Brands, and Businesses! We are seeking a highly talented Customer Development Manager (CDM) to be responsible for developing and growing sales volume in their assigned territory, markets, and regions through effective relationships with Store Operations personnel. The right candidate will ensure that a high level of service and quality is maintained in developing relationships with the high-level decision makers; driving a positive impact on all assigned stores. As part of our winning team, you'll receive top-tier training, competitive base salary, and a comprehensive benefits package all with the opportunity for career growth. Take this opportunity to join North America's leading business solutions provider and build your career working with amazing people in a growing industry! Apply today! What we offer: Full-Time Benefits (Medical, Dental, Vision, Life) 401(k) with company match Training and Career Development Generous Paid Time-Off Responsibilities: Working with and training Retail Supervisors to raise the level of effectiveness across the entire area and region. Act as an account manager for an assigned retail merchandising account. Growing sales of incremental display locations, selling the execution of plan-o-gramed locations, executing initiatives, as well as maintaining in-stock conditions. Developing and leveraging relationships with key influence and decision makers in assigned stores, markets, and regions. Following sales call standards and orchestrating call coverage plans that meet the business needs of the client and retail customer. Complete accurate and timely paperwork, reports, recaps, itineraries, timesheets, expense reports, etc. Achieving Results: Meeting or exceeding POS to plan goals for assigned territory and markets Delivering a positive gap versus Non-DRT Growing POS by selling incremental display locations, selling the execution of plan-o-gramed locations, executing initiatives as well as maintaining in stock conditions. Consultative Selling: Developing and leveraging relationships with key influence and decision makers in assigned stores, markets, and regions Delivering consistent market & region level contact Effectively gaining front end and main aisle presence. This is accomplished in conjunction and alignment with store or market personnel so that the primary merchandising and stocking duties are done by store personnel. This collaborative relationship is developed on a mutual interest and business relationship Developing Others: Provides sales training and skill development of RSM's in assigned geographies Utilizes preferred coaching style - coaching vs. telling, role playing, open ended questions Provides constructive feedback and development opportunities to RSM via coaching and CDM training recap forms Communicates feedback to Retail Supervisors (RS) concerning trainee's strengths and opportunities Mentors assigned RSMD candidates Leadership: Participates and may lead meetings for their area or other RS area meetings Consults with assigned RKCM/Communications Mgr about development of sales materials and other account information Provides field perspective and feedback on SIF questions for their assigned accounts Organizing and Planning: Follows sales call standards and effectively orchestrates a call coverage plan that meets the business needs of the client and retail customer. Effectively manages RSM training Other related duties as assigned Qualifications: Bachelor's Degree preferred or equivalent experience 2-3 years previous experience managing key accounts in the retail or consumer packaged goods industry w/ an emphasis in Bakery or Deli Must be willing to travel 75% within assigned territory Demonstrated history of building effective cross-functional relationships with stakeholders throughout the business Excellent written communication and verbal communication skills Decision-making skills and ability to exercise sound judgment Strong computer skills including proficiency with Microsoft Office and web-browsers Job Will Remain Open Until Filled Responsibilities The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Position Summary The Customer Development Manager (CDM) is responsible for developing and growing sales volume in assigned territory, markets and regions through effective relationships with store operations personnel at the region and market level. Developing relationships with these higher level decision makers should have a positive impact on all assigned stores within a given region or market. The CDM works with Retail Supervisors to raise the level of effectiveness across the entire area and region. This may include such opportunities as: planning, working retail with Retail Sales Merchandisers (RSMs), training and developing skills of RSM's. Essential Job Duties and Responsibilities Achieving Results Meeting or exceeding POS to plan goals for assigned territory and markets Delivering a positive gap versus Non-DRT Growing POS by selling incremental display locations, selling the execution of plan-o-gramed locations, executing initiatives as well as maintaining in stock conditions. Consultative Selling Developing and leveraging relationships with key influence and decision makers in assigned stores, markets, and regions Delivering consistent market & region level contact Effectively gaining front end and main aisle presence. This is accomplished in conjunction and alignment with store or market personnel so that the primary merchandising and stocking duties are done by store personnel. This collaborative relationship is developed on a mutual interest and business relationship Developing Others Provides sales training and skill development of RSM's in assigned geographies Utilizes preferred coaching style - coaching vs. telling, role playing, open ended questions Provides constructive feedback and development opportunities to RSM via coaching and CDM training recap forms Communicates feedback to Retail Supervisors (RS) concerning trainee's strengths and opportunities Mentors assigned RSMD candidates Leadership Participates and may lead meetings for their area or other RS area meetings Consults with assigned RKCM/Communications Mgr about development of sales materials and other account information Provides field perspective and feedback on SIF questions for their assigned accounts Organizing and Planning Follows sales call standards and effectively orchestrates a call coverage plan that meets the business needs of the client and retail customer. Effectively manages RSM training Other related duties as assigned Supervisory Responsibilities Direct Reports Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources Indirect Reports May delegate work of others and provide guidance, direction and mentoring to indirect reports Travel and/or Driving Requirements Travel and Driving are essential duties and function of this job Travel up to 40% Minimum Qualifications Education Level: (Required): High School Diploma or GED or equivalent experience (Preferred): Bachelor's Degree or equivalent experience 1-3 years of experience in Retail Sales Merchandiser (RSM) Skills, Knowledge and Abilities Excellent written communication and verbal communication skills Good interpersonal skills Conflict management skills Decision making skills Ability to exercise sound judgment Ability to work effectively with management Ability to ensure a high level of service and quality is maintained Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers Environmental & Physical Requirements Field / Reps Requirements Incumbent must be able to perform the essential functions of the job. Work is performed in a retail in-store environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: engage in considerable physical activity, ability to lift and/or push up to 74 pounds, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections). Also required to travel and drive. The use of proper safety practices when handling the products and/or cooking is essential. Additional Information Regarding The Company Job Duties and s Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. Important Information The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
    $64k-98k yearly est. Auto-Apply 60d+ ago
  • Retail Associate Manager CONCORD | Bayfield Pkwy

    Imobile 4.8company rating

    Associate manager job in Concord, NC

    We're a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since '93, we've been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer's demand! Do you think you have what it takes to be an Archer? If so, keep reading! Arch Telecom's Retail Associate Managers (RAM) work as part of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our RAMs are brand ambassadors, they create energy and excitement around our products and services. They thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where you will be expected to work with your team to build required skills as well as assist the Retail Store Manager in all operational duties. What you'll do in your role? Learn and build proficiency in customer service, while concurrently providing a best in class customer experience and building loyalty by: * Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store * Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. * Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. * Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. * Assist Retail Store Manager is daily operations and coaching. Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate: * How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network! * Why plans and services will let our customers live unlimited, feel the love, stay connected and go further. * How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting. Complete training on in-store experience, new skills and processes, knowledge of systems and reference resources. Build relationships with and partner with employees across channels, including business and customer service to: * Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. * Successfully identify and handoff small business leads. * Develop strong peer relationships where we are all accountable for the company's success. * Be willing to have a good time while providing first class customer experience The ideal candidate will bring: * Leadership! * Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment. * Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues. * Being effective with operational, financial and performance management. * Amazing communication skills, to your team and customers. * Prior wireless sales experience. What's in it for you? * Employee Stock Ownership Program (ESOP) * Competitive hourly pay * Bonus earnings * Automatic raises when reaching attainable milestones * Exciting opportunities for career advancement * A culture of care & excellence * Health Benefits for Full Time Employees What "must haves" do you need? * Be at least 18 years of age * High school degree or GED * Ability to stand for long periods of time * Ability to lift objects weighing up to 25lbs * Reliable transportation * Full Time (40 hours) Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU! Apply Now: ******************* Inquiries: **************************
    $46k-78k yearly est. 28d ago
  • District Manager (60246)

    Mobilelink Usa

    Associate manager job in Winston-Salem, NC

    Territory/District Manager - Lead, Inspire, and Drive Success Are you a dynamic leader with a passion for motivating teams and driving sales? At Mobilelink, we're looking for a Territory/District Manager who thrives on coaching, inspiring, and leading by example. This is more than just a job-it's an opportunity to shape the future of retail, build high-performing teams, and take your career to new heights. Why You'll Love This Role As a Territory/District Manager, you'll be the driving force behind multiple stores, ensuring exceptional customer experiences, mentoring Retail Store Managers, and empowering sales teams to exceed goals and grow the brand. Your leadership will directly impact business success, team development, and customer loyalty. What You'll Be Doing Inspire and Lead: Set the standard for excellence by coaching, mentoring, and motivating Retail Store Managers and their teams Maximize Performance: Challenge and develop store leaders to drive sales and deliver top-tier customer service. Foster a Winning Culture: Build an empowered and high-energy team that delivers innovative customer solutions aligned with company goals. Drive Business Growth: Initiate and lead business improvements to maximize results across all locations. Develop Talent: Create an environment that encourages continuous learning and career growth. Ensure Operational Excellence: Maintain inventory accuracy, enforce cash handling policies, and uphold company standards at every level. What We're Looking For 3-5 years of retail leadership experience (preferably in cell phone or consumer electronics, but open to retail leaders from QSR and other industries). Multi-unit management experience - you know how to lead and scale success across multiple locations. Strong recruiter and mentor - you have a passion for finding and developing top talent. Proven track record of training and performance management - you know how to inspire results. Flexibility to work nights and weekends as needed to support your team. What's in It for You Competitive Pay: $90,000 - $105,000 (includes Base and Bonus) Career Advancement - Mobilelink Level Up Program At Mobilelink, we believe in recognizing and rewarding talent. Through our Level Up program, high-performing team members are offered a clear and accelerated path to advancement. Eligible employees may be considered for promotion within 6 months based on performance, leadership potential, and business needs. This is your chance to grow your career with a company that values drive, dedication, and results. Make an Impact: Your leadership will directly influence the success of multiple locations. If you're ready to take charge, inspire teams, and lead a growing brand to success, apply today!! Qualifications What We're Looking For 2+ years of retail leadership experience (preferably in cell phone or consumer electronics, but open to retail leaders from QSR and other industries). Multi-unit management experience - you know how to lead and scale success across multiple locations. Strong recruiter and mentor - you have a passion for finding and developing top talent. Proven track record of training and performance management - you know how to inspire results. Flexibility to work nights and weekends as needed to support your team.
    $90k-105k yearly 2d ago
  • Department Business Manager (Operations Manager)

    Forsyth County (Nc 4.2company rating

    Associate manager job in Winston-Salem, NC

    The Forsyth County Department of Social Services is seeking to hire a Department Business Manager to oversee the operations of the Social Services building, administrative and services units. Responsibilities include oversight of the mailroom functions, scanning processes, data entry needs, IT security, building security, building cleanliness and upkeep, interpreting staff & other functions that arise. Distinguishing Features The Department Business Manager over operations will be responsible for the organization and supervision of department operations, personnel administration, purchasing, office services, and other general managerial functions. Work includes ensuring compliance with all Federal & State IT security mandates and annual reporting. This person will also track spending levels for supplies, small office equipment & furniture, and capital improvement projects. Additionally, the Operations Manager will be responsible for managing the retention, storage, and destruction of records based on Federal & State mandates. Minimum Education and Experience Graduation from a four-year college with a degree in business administration, accounting or related field and at least three years of experience in financial management. Prefer prior experience in planning and managing a business or governmental program. A higher education level may be considered as a substitution for all or part of the experience requirement. A four-year degree outside of the relevant academic field plus additional years of relevant experience may also be considered. Valid driver's license required. Department Hiring Preferences include: * Four-year degree in business, public, or hospital administration * Five years of administrative experience in the planning and management of a business or governmental program The ideal candidate will possess the following knowledge, skills & abilities: * Considerable knowledge of the principles and practices of public & business administration; * Considerable knowledge of modern office procedures, practices & equipment; * Considerable knowledge of the organization and structure of state & local governmental and volunteer agencies; * Considerable knowledge of budgeting, procurement, and operational practices & procedures; * Ability to select, train & supervise employees engaged in business operations and; * Ability to establish and maintain effective working relationships with other employees, County & State officials, and the general public. * Ability to manage multiple projects and workgroups to implement leadership's vision and strategic plan. Essential Duties and Responsibilities Essential duties and responsibilities include but are not limited to: * Plans, organizes, and supervises the preparation of the annual agency operations including Safety and Emergency management; * Properly procure all agency needs as it pertains to facility and campus needs * Reviews requests from Division Managers for appropriateness; * Ensure resource utilization appropriately managed; * Compiles information such as cost estimates, budget reports & statistical data; * Analyzes operational problems and recommends new or revised procedures; * Supervises an administrative staff responsible for building operations, system security, contracts for security & facility upkeep including grounds and parking. This position calls for the ability to work in a fast-paced, evolving environment. Minimal telework is of for this position as oversight of the building requires physical presence.
    $57k-70k yearly est. 3d ago
  • Assistant Store Manager

    Francesca's Holdings 4.0company rating

    Associate manager job in Concord, NC

    We offer a creative and friendly environment with plenty of opportunity for advancement. Who We Are Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression. What You'll Do Our Assistant Team Leader (Assistant Store Manager) is a leadership role with a strong emphasis on guest experience, visual presentation, and boutique operations. The ideal candidate has specialty retail experience and is a creative spirit who is ready to support our Boutique Team Leader (Store Manager) in creating an engaging environment for our guests and team members. Assistant Team Leader responsibilities include: Guest Experience Leading and supporting a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests. Leadership Driving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor. Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority. Talent Assisting the Boutique Team Leader in recruiting, hiring, onboarding, developing, and retaining a high-performing and diverse team. Assisting in building bench strength for the boutique by preparing team members for the next level of responsibility. Establishing open, candid, and trusting professional relationships with your team. Operations & Visual Supporting and enforcing company policies and procedures fairly and consistently. Maintaining a visually inspiring boutique that is compelling to the guest by utilizing, leading, and delivering our visual brand standards. Problem solving; proactively, creatively, and often independently, driving new ideas and creating solutions to problems. What You'll Get A flexible schedule Growth and advancement opportunities A generous team member discount Monthly Incentive Program Opportunity to participate in our 401(K) Plan Medical, Dental, Vision, and Life Insurance available for FT positions Paid Parental Leave Position Requirements Previous supervisory experience, preferably in a specialty retail store Ability to motivate others and work together to deliver sales results Able to plan and execute tasks efficiently and independently Flexible and adaptable Ability to multi-task and balance multiple priorities Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays Physical Requirements Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing Must be able to work independently Must be able to lift and carry up to 35 lbs We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today. francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!
    $35k-41k yearly est. Auto-Apply 60d+ ago
  • Assistant Manager - Wendover Place

    The Gap 4.4company rating

    Associate manager job in Greensboro, NC

    About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family. About the Role As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. What You'll Do * Support strategies and processes to drive store sales and deliver results through a customer centric mindset. * Recruit, hire and develop highly productive Brand Associate and Expert teams. * Own assigned area of responsibility. * Implement action plans to maximize efficiencies and productivity. * Perform Service Leader duties. * Ensure consistent execution of standard operating procedures. * Represent the brand and understand the competition and retail landscape. * Promote community involvement. * Leverage omni-channel to deliver a frictionless customer experience. * Ensure all compliance standards are met. Who You Are * A current or former retail employee with 1-3 years of retail management experience. * A high school graduate or equivalent. * A good communicator with the ability to effectively interact with customers and your team to meet goals. * Passionate about retail and thrive in a fastpaced environment. * Driven by metrics to deliver results to meet business goals. * Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. * Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. * Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds. * Ability to travel as required. Benefits at Old Navy * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
    $32k-50k yearly est. 60d+ ago
  • Ride Operations Area Manager

    Carowinds 4.2company rating

    Associate manager job in Concord, NC

    We are currently seeking an Area Manager of Rides to ensure the safe and efficient operation of all park attractions at Carowinds. In addition to oversight of attractions, this role will assist with hiring, leading, and managing talent day to day as assigned in tandem with another Rides Area Manager. You'll work with other divisional managers to complete tasks and projects and assist in other divisional departments. This position will report to the Rides Manager. High levels of self-motivation, leadership and development, initiative, multi-tasking and time management are essential. Benefits: 3 weeks paid vacation (6 sick days, 8 paid holidays) Several medical coverage options to fit your needs best 401K match FREE entry to ALL our parks and water parks! Perks: Complimentary tickets for friends and family Discounts on food and park merchandise Full-time and part-time employee events and gatherings Responsibilities: Plans, organizes and controls resources of the Rides departments. Prepares operating plan and budget. Monitors and takes action to ensure operation remains within budget guidelines. Reviews all manufacture operating guidelines for rides/attractions to ensure all required policies and procedures are being met. Monitors operation of Rides attractions and makes necessary recommendations. Also monitors and takes appropriate action to ensure that all safety procedures are followed in area. Ensures all duties in all ride locations are performed in a safe manner and by established guidelines. Responds to and assists with emergency situations that may occur. Recruits, hires and trains part-time and seasonal associates to maintain optimal staffing levels throughout the operating season and within budget. Supervises subordinate seasonal management staff; supervisory duties include, instructing, assigning, reviewing and planning work of others; maintaining standards; coordinating activities; allocating personnel; selecting new associates; acting on associate problems; motivating associates; recommending and approving associate promotions, transfers and discipline, and recommending discharge. Orders and purchases supplies. Follows established accounting procedures for documentation of purchases. Analyzes and monitors supplies expenses, recommending necessary adjustments to product and the operation. Evaluates products to ensure their cost and overall effectiveness. Receives and responds to guest comment reports and interacts with park guests in person; takes corrective action as necessary to maintain effectiveness of park services and products. Adheres to and enforces all Six Flags and specific park policies and procedures, including safety, attendance and EEO policies, and demonstrates commitment to guest service in all aspects of employment. Other duties may be assigned. Qualifications: Associates degree or equivalent. 3-5 years of related experience in Ride Operations preferred. IRT Certified Instructor license preferred. Ability to plan, organize and direct managerial staff. Must be able to apply supervisory and managerial concepts and principles; knowledge of administrative principles involved in developing, directing and supervising various programs and related activities. Excellent communication skills required to interact with park management, subordinates, guests, vendors, etc. to maintain effective relationships. Ability to make sound, educated decisions. Reacts calmly and quickly in an emergency situation. Ability to learn and utilize new skills and information to improve job performance and efficiency. Knowledgeable in modern office practices and technology; proficient in the use of computers for work and data processing. Ability to pass a mandatory (or random) drug test, per company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to credit, criminal, DMV, Previous employment, education and personal references, per Company policy, unless prohibited by federal, state or provincial law. Ability to work nights, weekends and holiday periods to meet business needs. Driver's License Required.
    $39k-53k yearly est. Auto-Apply 1d ago
  • Restaurant Assistant Manager

    Zaxby's

    Associate manager job in Mint Hill, NC

    As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxbys is an indescribably great place to work! Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to guests while maintaining operational standards. You will manage the daily operations of the restaurant ensuring that the team properly follows all processes, policies, and procedures. Why work at Zax? BONUS POTENTIAL (Paid Quarterly): Up to 12% of Annual Earnings FREE Meals On Shift & 50% Off Meals Off Shift Paid Time Off Paid Holidays Paid Training Early Access to Pay Recognition Program Employee Referral Program Opportunities to Advance Benefits Medical Insurance HSA Option Available Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match 100% match of first 3% contribution + 50% match of next 2% contribution Additional eligibility requirements Duties and Responsibilities Complete all training requirements including: Zaxbys Assistant Manager Development Plan Food Safety Certification and Manager Certification Any additional training required by Zax LLC Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Ensure team members receive proper training including ongoing coaching and development Create an effective work schedule following company standards and local laws Plan and delegate shift assignments including communicating expectations and adjusting as needed Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals Ensure service, product quality, and cleanliness standards are consistently upheld Communicate performance concerns to your General Manager Assist with performance reviews and mentor and develop team members Create and maintain a positive culture and healthy team morale through recognition and leading by example Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner Ensure processes, policies, and procedures are properly followed throughout daily operations Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Other responsibilities Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have a valid driver's license, vehicle insurance, and reliable transportation Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others 1-3 years management experience required Restaurant management experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
    $34k-48k yearly est. 2d ago
  • Restaurant Assistant Manager - Flexible Hours

    JJM Operations ~ Zaxby's

    Associate manager job in Clemmons, NC

    Hungry For A Great Career? To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend some time with friends and experience great food. Job similar to Chick-Fil-A Job similar to Panera Bread Looking for a great career?! We are looking to hire hard-working, outgoing, energetic restaurant management personnel who can excel at the tasks in the following job description for a fast-paced, fast-casual restaurant. Must have a flexible schedule. Nights and weekends are required. Restaurant Experience is preferred. Must be hard working and a team player, willing to go above and beyond the call of duty. We want folks who care about people and the work that they do. Benefits of an Assistant Manager -FREE meals on the clock and 50% off meals off the clock -Paid time off -Team member referral bonus -Flexible Hours -401k match -AND MORE! Responsibilities of an Assistant Manager: The individual in this position is expected to engage in the following work-related activities and complete all training requirements including: -Enthusiastically represent the Zaxby's brand -Manage all personnel on each shift, including cashiers and cooks -Cash management -Lead a team well and coach the performance of others -Ensure that product quality standards are met -Assist GM with meeting metrics -Create a positive environment on your shifts Benefits Flexible schedule Paid time off Health insurance Referral program Employee discount Paid training
    $34k-49k yearly est. 4d ago
  • Retail Store Manager CONCORD | Bayfield Pkwy

    Imobile 4.8company rating

    Associate manager job in Concord, NC

    Arch Telecom's Retail Store Manager (RSM) work as the leader of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our RSM's are leading by example as brand ambassadors, they create energy and excitement around our products and services. They demonstrate how to thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. Their expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. What you'll do in your role? Lead by example, demonstrating all the things it takes for your team to head to the top: * Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store * Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. * Ensure your store meets or exceeds sales goals, and that means overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives. * Lead by example, selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. * Finally, you'll make sure your store is always at its best! Approaching service and sales needs with patience, honesty and empathy. Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate: * How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network! * Why plans and services will let our customers live unlimited, feel the love, stay connected and go further. * How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting. Complete trainings on in-store experience, new skills and processes, knowledge of systems and reference resources. Build relationships with and partner with employees across channels, including business and customer service to: * Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. * Successfully identify and handoff small business leads. * Develop strong peer relationships where we are all accountable for the company's success. * Be willing to have a good time while providing first class customer experience The ideal candidate will bring: * Leadership! * Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment. * Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues. * Being effective with operational, financial and performance management. * Amazing communication skills, to your team and customers. * Prior wireless sales experience. What's in it for you? * Employee Stock Ownership Program (ESOP) * Competitive salary pay * Bonus earnings * Automatic raises when reaching attainable milestones * Exciting opportunities for career advancement * A culture of care & excellence * Health Benefits for Full Time Employees What "must haves" do you need? * Be at least 18 years of age * Wireless sales experience * High school degree or GED * Ability to stand for long periods of time * Ability to lift objects weighing up to 25lbs * Reliable transportation * Full Time (45 hours) availability Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU! Apply Now: ******************* Inquiries: **************************
    $34k-54k yearly est. 28d ago
  • Security Area Manager

    Carowinds 4.2company rating

    Associate manager job in Concord, NC

    The Area Manager of Security is responsible for supporting the overall safety and security operations of Carowinds Amusement Park, ensuring a safe and enjoyable environment for all guests and associates. This position plays a key leadership role within the Security Department, providing direct oversight of daily operations, supervising security personnel, and ensuring compliance with park policies, procedures, and applicable laws and regulations. The Area Manager assists in the development and implementation of security plans, emergency response procedures, and loss prevention initiatives, while maintaining strong partnerships with local law enforcement, fire, and emergency management agencies. This role requires a proactive leader who can effectively manage teams in a fast-paced environment, respond calmly under pressure, and uphold the highest standards of professionalism and integrity. Benefits: 3 weeks paid vacation (6 sick days, 8 paid holidays) Several medical coverage options to fit your needs best 401K match FREE entry to ALL our parks and water parks! Perks: Complimentary tickets for friends and family Discounts on food and park merchandise Full-time and part-time employee events and gatherings Responsibilities: Exercises general supervision over Captains, Sergeants, Corporals, subordinate officers and support staff. Ensure department is functioning within all local, state and federal laws. Monitors and observes patrol and investigative activities to ensure all department personnel conforms to company and divisional policies. Communicates using two-way radio and telephones. Oversees and may personally participate in responding to and investigating criminal and procedural violations, obtaining evidence, compiling information and preparing case reports. Attends and represents the department or its officers at court hearings. Maintains contact with supervisory staff to coordinate department activities. Ensures availability by radio or phone for consultation on major incidents and / or emergencies. Communicates pertinent information to the Security Manager and Executive Management in accordance with departmental and company policy. Operates a company vehicle in accordance with departmental policy and procedure. Adheres to and enforces all Six Flags and specific Park policies and procedures, including, but not limited to, safety, attendance and EEO policies, and demonstrates commitment to customer service in all aspects of employment. Oversees scheduling, interviewing, hiring, and recruiting of all department personnel. Organizes, designs, updates and delivers all departmental trainings. Keep up to date and accurate records of trainings for all departmental personnel. Assist in preparing annual budget and monitors compliance. Analyze and recommend improvements to department equipment and facilitates and propose logical solutions within the budget to the Manager of Security for approval. Research, organize and execute departmental purchases as approved by the Manager of Security. Research, write and revise the Department Manual of Policies and Procedures. Recommend, assist, and lead in employee discipline procedures. Coordinate, approve and maintain daily paperwork and packets. Review and approve reports prepared by subordinate officers. Conduct periodic performance evaluations on appointed personnel. Leverage all available tools and technology to their fullest potential in support of loss prevention efforts. Develop and manage an internal auditing team. Monitors emerging trends in risk assessment and loss prevention. Implements innovative strategies to safeguard assets and operations and anticipates future challenges. Qualifications: Bachelor's Degree ( 4 year College or University) Criminal Justice or Law Enforcement Management. 1 - 4 Years related experience Law Enforcement. At least 21 years of age. Possess a valid driver's license. Possess or have the ability to obtain NC and SC armed Security Officer certification. Must be able to obtain SC SLED certifications as an Armed Security Officer and Trainer. Must be able to obtain a certificate in non-confrontational investigative interviewing techniques. Must be highly organized, self-motivated and able to perform well under pressure and receptive to feedback. Ability to communicate effectively with guests, employees, management, and Law Enforcement Agencies. Must possess a working knowledge of Criminal Law. Required to read, comprehend and speak English language. Ability to work nights, weekends, and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state of provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company Policy, unless prohibited by federal, state, or provincial law.
    $35k-54k yearly est. Auto-Apply 1d ago
  • Zaxby's Shift Manager

    JJM Operations ~ Zaxby's

    Associate manager job in Greensboro, NC

    Hungry For A Great Career? To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend some time with friends and experience great food. Job similar to Chick-Fil-A Job similar to Panera Bread Looking for a great career?! We are looking to hire hard-working, outgoing, energetic restaurant management personnel who can excel at the tasks in the following job description for a fast-paced, fast-casual restaurant. Must have a flexible schedule. Nights and weekends are required. Restaurant Experience is preferred. Must be hard working and a team player. We want folks who care about people and the work that they do. Benefits of a Shift Manager: FREE meals on the clock and 50% off meals off the clock Paid time off Team member referral bonus Flexible Hours Insurance benefits 401k match Employee Referral Program Responsibilities of a Shift Manager: The individual in this position is expected to engage in the following work-related activities and complete all training requirements including: Enthusiastically represent the Zaxby's brand Manage all personnel on each shift, including cashiers and cooks. Cash Management Ensure product quality standards are met Lead the team well, and coach the performance of those on the team Work schedule Weekend availability Day shift Night shift Benefits Flexible schedule Paid time off Health insurance 401(k) matching Referral program Employee discount Paid training
    $23k-32k yearly est. 12d ago

Learn more about associate manager jobs

How much does an associate manager earn in Lexington, NC?

The average associate manager in Lexington, NC earns between $37,000 and $138,000 annually. This compares to the national average associate manager range of $55,000 to $124,000.

Average associate manager salary in Lexington, NC

$71,000
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