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Senior Manager, Risk Management
Cumberlandfarmsinc
Associate manager job in Westborough, MA
Are you curious about solving complex business challenges for a leading convenience retailer? Do you have a passion for cross functional collaboration? Then you may be the perfect addition to our team!
Cumberland Farms is a member of the EG America family of brands. EG America is one of the fastest-growing convenience store retailers in the United States, committed to becoming America's #1 ‘one-stop' destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members. You can find us operating under the following store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center.
What We Offer:
Competitive Wages
Work today, get paid tomorrow through our earned wage access program*
Paid Time Off
Medical/Health/Dental Coverage
401K with Company Match
Team Member Discounts
Tuition Reimbursement
Employee Assistance Program
Health Savings Account
Company Spirit Days
Employee recognition and awards
And much more!
Position Summary:
This position will provide the primary support to the Director, Global Risk Management and will have indirect support from an Insurance and Claims Specialist. Duties include, but are not limited to, management of the insurance renewal process and certificate of insurance program. The position requires review of insurance terms and conditions of vendor contracts. The position will be asked to assist the Director in other areas such as business continuity and enterprise risk management as applicable.
Responsibilities:
Work closely with the company's insurance broker(s) and company personnel to collect and submit underwriting data for all property and casualty lines of business
Manage the company's third-party certificate of insurance compliance program
Work with the Director to create standard insurance terms and conditions for vendor contracts and leases
Review and comment on the insurance terms and conditions of vendor contracts and leases
Work with Director on claims management and loss control strategies
Assist Director in preparing parts of the Risk Management Department budget
Provide summary reports to Director
Must be able to perform the essential functions of this position with or without reasonable accommodation
Working Relationships:
Able to collaborate cross-functionally with other teams in the company (E.g.., Legal, Safety, HR)
Minimum Education: Bachelor's degree in risk management & insurance, finance, accounting, or business administration
Preferred Education: Bachelor's degree in risk management & insurance, finance, accounting, or business administration
Minimum Experience: 8-12 years in the risk management or insurance field working in a corporate risk department or as an insurance broker or consultant handling large accounts
Preferred Experience: 8-12 years in the risk management or insurance field working in a corporate risk department or as an insurance broker or consultant handling large accounts
Licenses/Certifications: CPCU, ARM or CRM preferred
Soft Skills/Competencies:
Excellent oral and written communication skills
Strategic thinker
Ability to foster teamwork and build collaborative relationships
Strong interpersonal skills
Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
Ability to work collaboratively with outside consultants and partners
Able to drive outside consultants and partners to meet deliverable deadlines
Travel: Limited travel required (5%)
Hours & Conditions: Typically, Monday to Friday, 8+ hour days in an office setting, may be able to work 1 day from home with manager's approval.
Physical Requirements: Minimal physical effort required, sitting / standing at computer for long periods of time. Ability to maneuver and lift up to 10 lbs.
At EG America, it's important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement.
Consistent with Massachusetts Pay Transparency Law, we're sharing the base salary range for this position. Final pay within this range will be based on your skills, experience, and qualifications.
Base pay represents just one part of our total rewards approach. We're proud to offer a variety of financial and non-financial benefits that invest in your overall growth, well-being, and career journey.
$104k-149k yearly est. 5d ago
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Shift Manager - LNG
Constellation Energy 4.9
Associate manager job in Everett, MA
Who We Are
As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute.
Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future.
Total Rewards
Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program comprehensive medical, dental and vision benefits, including a robust wellness program paid time off for vacation, holidays, and sick days and much more.
Expected salary range of $123,000 to $150,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).
Primary Purpose of Position
This person will supervise an operations crew charged with responsibility for safely operating a liquefied natural gas (LNG) import and distribution terminal.
Primary Duties and Accountabilities
Provides leadership and guidance to liquefied natural gas (LNG) operations crew in a 12-hour daily rotational shift environment, including holidays, weekends, and nights.
Operate and control natural gas process systems loading of LNG trailers, and monitoring and controlling the unloading of LNG ship understanding the design and function of the various components which make up these systems and understanding and adhering to safety protocols.
Accountable for the safety of the Everett LNG Facility and serves as a liaison between Operations, Maintenance, Marketing and other departments to convey critical information related to the safe and efficient operation of the facility.
Supervises the activities of all shift Operators, provide mentoring and instruction and hold individuals accountable for performance and behavior.
Provide technical support to problem solving activities during the shift and ensure reliability issues are identified and properly communicated to the appropriate departments.
Demonstrates and promotes values-based behaviors', build a highly motivated and highly functional team of Operators maintains the integrity of his/her crew through training, development, and performance management and support open and effective communication.
Responsible for assigning work to his/her own crew. Responsibilities include participating in the scheduling of operations shift personnel, prioritizing schedule conflicts ensuring adequate shift coverage during normal and abnormal conditions troubleshooting equipment problems and effectively transitioning work from one crew to the other.
Acts responsibly and professionally at all times, facilitates first line management decisions during abnormal/emergency situations and comfortable interfacing with all levels of the organization and with customers, State and local officials.
Participate in various reviews such as Terminal PHAs, system HAZOPs, P&ID review, and engineering design phase.
In accordance with Federal regulations, this person will be subject to random drug and alcohol testing and must pass an annual physical examination. Regulations also mandate that this person will be trained and certified in basic first aid, CPR, and fire fighting skills.
Assists in the development and implementation of equipment shutdown and LOTO procedures for safe plant operations.
Ensure compliance with all federal, state, and local regulatory requirements and maintain environmental stewardship.
Minimum Qualifications
Bachelor's degree in engineering or technical discipline with 5 years related experience OR
Associate's degree in engineering or technical discipline with 7 years related experience OR
High school diploma/GED with 9 years related experience
Maintain minimum access requirements, as applicable, and favorable medical examination and/or testing in accordance with position duties
Experience in maintenance and work management
Technical experience related to power generation equipment auxiliaries
Experience with Asset Suite 9 (AS9)
Preferred Qualifications
Demonstrated leadership skills to include attention to safety (personal and environmental schedules, equipment and its efficient use, and the use of employees to get the job done.
Effective communication skills in all directions.
Ability to plan and organize work through scheduling and making appropriate assignments to best utilize available talent.
Motivational skills that foster individual and team development and accomplishment.
Full understanding and appreciation for procedures, policies, processes and practices.
Ability to use the technology and equipment associated with both the Shift Manager position and those positions assigned to the Shift Manager.
No formal discipline within the last 24 months.
Ability to work in an environment that includes climbing, walking long distances, and standing for the majority of the time.
Ability to lift a minimum of 50 pounds.
Supervisory experience.
LNG Marine Terminal experience.
$41k-48k yearly est. Auto-Apply 4d ago
Experience Store General Manager
Petco 4.1
Associate manager job in Boston, MA
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.
Position Overview
The General Manager is responsible for leading through Petco's vision of “Healthier Pets. Happier People. Better World.” in order to develop a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals. The GM leads a team Pet Care Center managers, leaders and partners and is accountable for all aspects of managing a single Pet Care Center. The General Manager drives their business through a focus on people (talent acquisition, training, and development), performance (guest service, sales, and expense control), and process (standard operating procedures and policies), which will result in overall profitability. This position requires a passion for pets, ability to inspire and lead a team, focus on process excellence, a drive for results.
Position Responsibilities
The GM regularly exercises discretion and independent judgment as they execute all Pet Care Center activity to create the best possible partner, guest, and pet experience. As a leader of people & pet care, the GM should execute all tasks skillfully and consistently. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
People
Build a team that embodies the Petco brand by delivering exceptional service and driving guest loyalty.
Attract, hire, and retain a diverse team of top talent.
Train, coach, and develop leaders and hourly Pet Care Center partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models.
Create a professional environment that inspires and encourages the growth and engagement of partners.
Lead and implement a positive culture of teamwork, inclusion and collaborate by working alongside the team, establishing priorities, and provide clear direction.
Ensure quick and courteous service to all Petco guests by helping partners determine the guest's needs and by sharing product knowledge with partners to enable them to suggest the appropriate solutions to meet the customer's needs.
Responsible for all partner performance management in the Pet Care Center.
Demonstrate and support a continuous improvement and growth mindset.
Performance
Meet or exceed goals related to totals Pet Care Center sales, profitability, and operational excellence.
Schedule and adjust labor hours & payroll to maximize productivity, achieve sales & payroll goals, and complete workload.
Review and interpret financial and operational reporting regularly, including Pet Care Center visits and audit results.
Identify underperforming metrics and develop strategies that leverage Petco programs, tools, and resources to improve and grow the business.
Market the Pet Care Center and its products, oversee planning of on site and community events, such as adoptions, school visits and other local promotions and animal-welfare events.
Process
Ensures the proper health, appearance, welfare, and proper handling of all animals.
Ensures merchandise is properly priced, displayed and stocked according to inventory levels appropriate for the store; make merchandising decisions with consideration of visual standards, special ad set-up and monthly ad planner guidelines, adjusting these as necessary to best implement in each individual store.
Completes and submits accounting, inventory management and payroll paperwork in a timely manner; ensures all expenses are maintained within budgeted levels.
Maintains the Pet Care Center's appearance adheres to Petco operational standards and safety procedures.
Protect Petco pets & merchandise and minimize loss by ensuring all Pet Care Center standards and operating procedures are met, including workplace safety, inventory control, and loss prevention.
Ensures Pet Care Center is opened/closed in accordance with policies and procedures, especially those relating to safety and security.
Responsible to maintain the Pet Care Center's professional image, appearance, and cleanliness.
Other Essential Duties
MODEL INSPIRING LEADERSHIP. Model leadership and selling behaviors to Pet Care Center partners and associates. Provide proactive leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals. Serve as an effective advocate for change and growth.
PROMOTE SAFETY. Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center. Bottom line, the safety of partners, guests and pets is our #1 priority.
FOSTER A COLLABORATIVE CULTURE. Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork.
PRIORITIZE TALENT DEVELOPMENT. Ensure a strong talent bench with partners who can successfully execute the company's plans, meet objectives, and manage an engaged workforce. Ensure continuation of excellence in Petco's partners through developmental programs and leadership opportunities. Actively pursue the development of bench strength through internal training and external recruitment.
ENGAGE AND BE PRESENT. Represent Petco's brand and image at a high level through strong culture and positive leadership. Lead our team in a way that is committed to high standards within a fun working environment.
Education and Experience
In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of basic business & finance acumen, analysis and problem-solving skills, and high focus on people development & guest service.
Excellence in communication and computer skills are also required.
Three or more years of management experience or the equivalent is required, while previous retail management experience is preferred.
A working knowledge of general business practices is highly desirable, as are strong organizational skills.
A qualified applicant will possess an aptitude for demonstrating strong customer service and the ability to instruct others. In addition to having a professional appearance and demeanor, the applicant must also demonstrate a keen and genuine interest in all kinds of animals.
Must be licensed to operate a motor vehicle. Completion of specific PETCO Management Achievement Program Modules as well as internal management roles may be required for internal candidates.
Supervisory Responsibility
#LI-LF2
The General Manager directly supervises a team of leaders and is responsible for all Pet Care Center partners including services.
Work Environment
The majority of job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that an employee leave the Pet Care Center briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required.
Contacts
This position has continuous contact with the general public at the Pet Care Center and at Pet Care Center -related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers. Contact outside of PETCO may be required in order to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc.
#PetcoGM
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.
Salary Range: $0.00 - $0.00
Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see ********************************************
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
To translate this webpage to Spanish or other languages on your internet browser, click the translate button to the right of your browser address bar. Additional instructions can be found here: Google Chrome Help .
Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: Google Chrome Ayuda.
$34k-52k yearly est. 1d ago
BOUTIQUE MANAGER - BOSTON, MA
Indique Hair, LLC
Associate manager job in Boston, MA
Indique is an internationally known hair extension brand with retail boutiques, partner stylists and distributors across the world.
We're currently looking for a Boutique Manager for our Boston location. If you have a retail management background, an interest in beauty, fashion or experience using or working with hair extensions this is an excellent opportunity to bring your passion and expertise to a leading innovator in the hair extension industry.
Business Hours:
Tuesday through Friday 10:00 am to 7:00 pm
Saturday 9:00 am to 6:00 pm
Job Responsibilities (including but not limited to):
Managing the boutique day to day operations
Delivering an exceptional client experience to our customers
Maintaining inventory accuracy and shrink rate within company standards
Completing daily financial reconciliation/reporting and deposits
Completing daily, weekly and monthly reports
Boutique marketing and promotional outreach, content creation and collaborations
Assisting corporate with administrative support and customer service overflow
We would love to hear from you if you have:
5 years retail management experience
Excellent written and verbal communication skills
Strong interpersonal skills dealing with peers, supervisors and customers
Meticulous attention to detail and ability to meet deadlines
Ability to learn quickly and multitask in a fast-paced environment
Excellent organizational, analytical and management skills
Impeccable work ethic, discipline and integrity
Working knowledge of POS (Preferably Shopify)
Ability to lift and carry up to 30 pounds, bend/stretch to stock shelves and walk the sales floor during client consultations
Compensation:
Competitive hourly pay
Generous product allowance and employee discount
Personal beauty allowance
Monthly bonus / commission potential
Health, dental and vision insurance
Life Insurance
Paid Time Off (PTO) and sick time
401k Retirement Plan with company match
$500 Sign On Bonus (Paid after 90 days)
We are an equal opportunity employer and we encourage people of all backgrounds to apply. We appreciate every applicant's interest but will only contact those applicants that are seriously being considered. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex, race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices.
Please, no phone calls.
HOW TO APPLY:
Please send (1) a copy of your resume, (2) a cover letter indicating why you are the perfect candidate for this opportunity, and (3) your salary requirements to **************************
#J-18808-Ljbffr
$57k-103k yearly est. 1d ago
Inventory & Operations Manager
DLP Industries
Associate manager job in Weymouth Town, MA
Warehouse Operations Manager
Weymouth, MA | Full-Time | On-Site
DLP Industries is a leading distributor of maintenance, repair, and operations products in New England. We recently expanded into a larger warehouse in Weymouth, MA and are looking for an Warehouse Operations Manager to help streamline operations and support our continued growth.
What You'll Do:
Oversee daily warehouse operations
Manage inventory accuracy and stock levels
Expedite order fulfillment process
Coordinate purchasing and supplier interactions
Handle shipping and receiving
Assist with local deliveries as needed
What We're Looking For:
Experience with fasteners, hardware, or MRO products (strong plus)
Background in warehouse operations, logistics, and inventory control
Strong organizational and time-management skills
Clear written and verbal communication
If you're looking to make a real impact at a growing company, and want the opportunity to grow your career into strategic roles, we'd love to hear from you.
$75k-118k yearly est. 1d ago
General Manager
Major Food Brand 3.4
Associate manager job in Boston, MA
NewBury Rooftop LLC 15 Arlington St Boston, MA 02116, USA
Ideal candidate must have experience in high volume, fine dining restaurants. You'll become part of a team that has successfully owned & operated restaurants in New York City, Las Vegas, Hong Kong and Miami. You'll be working directly with our owners and senior leadership to launch a new concept. This is an opportunity to showcase your talents and help build a brand!
The restaurant general manager will be responsible for the successful day-to-day operation of the restaurant, including hiring/staffing, training, financial/P&L.
Responsibilities
Constant Improvement of FOH operations
Store-level recruitment
Manage Inventory
Manage Employee Schedules
Enforcing all standards of service
Qualifications
5+ years of progressive hospitality experience required
Strong food and beverage knowledge
Outstanding Service Skills
Know how to be serious and passionate about your work while having fun.
Incredible Work Ethic
Self Motivated
Experience managing large scale restaurants a plus
Knowledge of the Boston restaurant industry a plus
Benefits
We offer competitive salary, medical/dental/vision insurance, TransitChek discount, Referral Rewards program, a generous dining program, and progressive paid time off. We offer many opportunities for growth and development for those who show long-term commitment to their role and MFG.
Major Food Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Major Food Group is an equal opportunity employer.
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr
$67k-135k yearly est. 3d ago
Citizens Branch Manager
Citizens Bank 3.7
Associate manager job in Somerville, MA
At Citizens, we're focused on relationship-building and delivering exceptional customer experiences through every interaction. By fostering deep and lasting relationships, we drive customer loyalty while advancing our strategic goals to acquire, retain, and grow the business. As a Branch Manager (BM), you will lead your team in exceeding customer expectations, nurturing relationships that drive long-term success.
In this role, you'll spearhead branch performance, sales growth, and an outstanding colleague and customer experience. By leveraging inspirational leadership, collaborative partnerships, and sound operational practices, you will create and sustain a strong customer-centric culture. As both a leader and coach, you'll help your team achieve individual and collective performance and sales goals through innovative solutions that address customer needs and deliver product and service value.
A successful BM thrives in a digital-first environment, showcasing the seamless accessibility of mobile and online banking platforms to customers. You'll play a pivotal role in building a diverse talent pipeline, developing your colleagues to meet evolving business needs, and prioritizing their performance and growth. With a focus on continuous learning, you'll implement coaching plans that inspire your team to achieve personal and branch-wide goals.
To succeed, you must effectively communicate business priorities in a way that energizes and empowers your colleagues to execute with confidence. As the branches execution and outcomes owner, you'll combine financial acumen with strategic insights to guide decision-making and deliver results. Leading by example, you will direct all colleague and sales activities to ensure key targets are not only met but exceeded.
As a visible and engaged brand ambassador, you will connect with the local community to cultivate new customer relationships and deepen existing ones.
Responsibilities
Note: The original description emphasizes leadership, branch performance, customer experience, and community engagement. Responsibilities reflect guiding and coaching teams, driving branch sales, and maintaining a customer-centric culture.
Qualifications, Education, Certifications and/or Other Professional Credentials
Required Qualifications
High School diploma or equivalent required
Leadership experience, with proven ability to coach and develop to drive sales excellence, ensure the delivery of world-class customer service, and operational integrity in a high-volume branch environment
4 years sales management experience in Retail or Branch Banking environment
Successful record of managing objectives in meeting sales goals, deadlines and branch goals in a profit and loss environment
Drive an exceptional customer experience validated through customer satisfaction surveys
Maintain strong partnerships with community & civic organizations
Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a unique identifier from the NMLS
Preferred Qualifications
Associate's or Bachelor's degree preferred
Retail banking
Talent sourcing & assessment
Hours and Work Schedule
Hours per Week: 40
Work Schedule: Varies with branch needs and may include weekends and evenings
Pay Transparency
The salary range for this position is $95,182.50 - $117,645.00 per year, plus an opportunity to earn additional incentive earnings. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.
Benefits
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, please review the benefits information at Citizens.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
#J-18808-Ljbffr
$95.2k-117.6k yearly 4d ago
Antique Jewelry Store Manager
Market Square Jewelers, Inc.
Associate manager job in Boston, MA
Join the Market Square Jewelers Team in Boston!
Market Square Jewelers is opening a new location on historic Charles Street in Boston, and we're looking for an experienced and passionate Retail Store Manager to lead our team. If you have a love for fine jewelry, a keen eye for style, and the leadership skills to inspire others, this is an exceptional opportunity to grow with a trusted name in the jewelry industry.
About Market Square Jewelers
With a proud legacy spanning over four decades, Market Square Jewelers specializes in antique, vintage, and estate jewelry, as well as custom and modern fine pieces. We're a family-owned business built on craftsmanship, authenticity, and exceptional customer service - and we're excited to bring that tradition to downtown Boston.
The Role
As Retail Store Manager, you'll oversee daily store operations, lead and motivate your sales team, and ensure every client experiences the warm, knowledgeable, and stylish service that defines Market Square Jewelers. You'll balance operational excellence with a refined sense of presentation and customer engagement.
Key Responsibilities
Lead, train, and inspire the sales team to deliver outstanding customer service and meet sales goals
Manage day-to-day store operations, including opening/closing, merchandising, inventory, and visual presentation
Build lasting relationships with customers, sharing knowledge and enthusiasm for fine and antique jewelry
Ensure store appearance and displays reflect the Market Square Jewelers brand and aesthetic
Collaborate with company leadership to execute marketing and community engagement initiatives
Monitor store performance and implement strategies to improve efficiency, productivity, and profitability
Qualifications
2+ years of retail management experience (jewelry industry experience strongly preferred)
Operationally minded, with excellent organizational and leadership skills
Exceptional communication and interpersonal skills - charismatic, polished, and customer-focused
Passion for jewelry, design, and personal style
Hardworking, dependable, and able to thrive in a fast-paced, team-oriented environment
Why You'll Love Working With Us
Be part of an established, family-owned business with a rich history and a loyal customer base
Work in a newly designed showroom in one of Boston's most charming neighborhoods
Lots of support through our network of 7 stores, while staying in a growth mindset
Competitive compensation and growth opportunities within a respected jewelry company
$39k-67k yearly est. 1d ago
Assistant Store Manager - Build Teams, Deliver Top Service
CaffÉ Nero
Associate manager job in Boston, MA
A popular coffee company in Boston is seeking a full-time Shift Leader to support the Store Manager and lead a great team. The candidate will be responsible for delivering exceptional customer service, managing the store in the absence of the Store Manager, and motivating team members. Candidates should have prior experience in a leadership role, enthusiasm for coffee, and a commitment to creating a positive work environment. This role offers competitive salary, training, and great benefits.
#J-18808-Ljbffr
$40k-53k yearly est. 5d ago
Store Manager - Retail, Boston
Medium 4.0
Associate manager job in Boston, MA
Gopuff is seeking a Liquor Store Manager to join the operations team. We are looking for a self-starting and entrepreneurial strong leader to lead the Liquor Store division of our brand.
The Liquor Store Manager role is an intense and fast-paced role within go Puff that requires drive, grit, positivity, and enthusiasm for the challenge. In this role, you will lead a local team of Shift Leaders and Operations Associates overseeing the facility's operations as well as a team of independent Driver Partners. Ultimately, the success of the territory rests on your shoulders and is determined by your ability to execute and effectively lead a team that is hyper-focused on delivering a perfect experience for our customers.
What We Offer
Medical/Dental/Vision Insurance (for full-time employees)
401(k) Retirement Savings Plan
25% employee discount & FAM Membership
Vacation and Sick Time for eligible employees
EAP through AllOne Health (formerly Carebridge)
Requirements
8+ years of managing and leadership experience, minimum of 5 years experience with a fast-paced environment and leading a blended workforce of W2 and 1099 employees.
Retail, warehouse, logistics, military, restaurant or equivalent experience
Beer/liquor store experience strongly preferred
Strong written and verbal communication skills
Strong skills with conflict resolution
Strong skills with team development and engagement
Ability to lead in an ever-changing environment
Proven track record of being a change agent with improving processes and efficiencies
Ability to work with fluid schedules; being available during peak hours of operation (5pm - 12am) and visiting the facility on Friday, Saturday, and Sunday once or twice per month
Possesses a customer-first mindset
Team-oriented mentality
Responsibilities
Plans, directs and is accountable for all operations including, deliveries, inventory, equipment, and systems
Fanatically drive improvements to key performance indicators (KPIs) such as: Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order.
Accountable to drive the financial performance of the site by ensuring that budgeted productivity, labor, and other expenses are achieved
Responsible for ensuring compliance with Gopuff and legal policies, procedures, and regulations for the warehouse by analyzing and interpreting reports
Implementing and monitoring Human Resource compliance, asset protection, safety controls, overseeing the safety of our people and products, operational and quality assurance reviews
Develop and implement action plans to improve performance, providing direction and guidance on executing Company programs and directing the management team in ensuring the confidentiality of information, documentation, and assigned records
Teach and train the site leadership in controlling expenses and labor to ensure expenses adhere to the budget and sales volume
Create and implement plans to improve the financial performance of the facility
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it-stuff happens. But that's where we come in, delivering all your wants and needs in just minutes.
And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.
Like what you're hearing? Then join us on Team Blue.
Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.
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$35k-68k yearly est. 4d ago
General Manager- Discovering King Tut's Tomb
Imagine 4.5
Associate manager job in Boston, MA
We are a group of passionate creative professionals who design, produce, and operate engaging exhibitions and attractions around the world.
Our mission is to entertain, educate, and enlighten audiences with captivating immersive experiences. We firmly believe in the power of storytelling, hands‑on interactivity, and experiential design to create transformative journeys.
General Manager: Exhibit and Retail Operations Position Scope
The General Manager is responsible for overseeing the daily operations of the exhibit, retail, and photo departments within the venue, ensuring a seamless and high‑quality guest experience. This role includes supervising cast members, maintaining operational standards, enforcing safety protocols, and driving both revenue and operational efficiency. The General Manager collaborates closely with senior leadership to implement company initiatives and support long‑term business success, while maintaining a strong focus on day‑to‑day operational excellence.
Oversee daily exhibit and retail operations to ensure efficiency, safety, and a high‑quality guest experience.
Supervise, coach, and support staff while fostering accountability and teamwork.
Manage scheduling, staffing levels, and labor allocation to match operational needs. Drive revenue growth through sales initiatives, suggestive selling, and guest service excellence.
Monitor and control operational expenses while implementing cost containment practices.
Ensure the exhibit and retail spaces are clean, safe, and aligned with company standards.
Conduct regular walkthroughs to ensure facility upkeep, maintenance, and compliance.
Ensure safety compliance and checks throughout the duration of the attraction's operation.
Collaborate with onsite technical teams to address interactive or scenic needs.
Support onboarding and training efforts to build team knowledge and engagement. Communicate effectively with senior leadership, providing updates on key operational metrics.
Assist in planning and coordinating operational traffic flows to improve the guest journey.
Act as a point of contact for guest concerns and professionally resolve issues.
Maintain positive working relationships with vendors, partners, and venue staff.
Daily and Monthly Responsibilities
Oversee opening, daily operations, and closing procedures for exhibit and retail areas.
Partner with local service providers for cleaning, utilities, trash removal, and other operational needs.
Monitor sales, guest satisfaction, and operational KPIs; recommend improvements as needed.
Provide leadership and direction to the onsite team from pre‑opening through load‑out. Ensure compliance with safety procedures and all applicable company policies, federal, state, and local laws and regulations.
Participate in regular operational meetings to share updates, best practices, and team performance.
Prerequisite Knowledge, Skills, and Abilities
5 years of leadership or management experience in operations, retail, attractions, or hospitality.
Strong knowledge of customer service, staffing, and employee management practices.
Ability to plan, organize, and manage daily operations for efficiency and productivity.
Experience with budgeting, cost control, and revenue management.
Strong problem‑solving skills and ability to adapt to changing operational needs.
Excellent communication, leadership, and interpersonal skills.
Ability to balance multiple priorities in a fast‑paced environment. Proficiency in Microsoft Office and POS systems.
Physical and Mental Requirements
Comfortable working in high‑pressure or fast‑paced environments.
Ability to stand and walk for prolonged periods.
Ability to sit for long periods.
Ability to lift up to 25 lbs. occasionally.
Correctable vision and hearing.
Skilled in the use of computer and office equipment.
Manual dexterity to operate a computer and other office equipment.
Clear verbal communication skills and ability to interact with guests and staff effectively. Capability to read, write, and communicate effectively in English as required for job duties and safety requirements.
Must be able to work flexible schedules, including evenings, weekends, and holidays.
This is not intended to be all‑inclusive, and the employee will also perform other reasonably related duties as assigned by immediate supervisor and other management as required. The Company reserves the right to revise or change duties as the need arises. This job description does not constitute a written or implied contract of employment.
The pay range for this role is:
70,000 - 70,000 USD per year (TUT Boston)
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$46k-63k yearly est. 3d ago
Store Manager (
Avigail Adam LLC
Associate manager job in Boston, MA
Are you passionate about crowning goddesses? Do you have a keen eye for hairstyle and a knack for managing a business? We are seeking a dynamic and experienced Store Manager to lead our team and deliver an exceptional shopping experience to our customers in our Boston (MA) location.
Responsibilities:
Be responsible for all operations of our location in Boston.
Provide exceptional customer service by assisting customers, resolving issues, and creating a welcoming shopping environment.
Ensure the store maintains a clean, organized, and visually appealing appearance.
Manage inventory and order merchandise as needed to meet customer demand.
Recruit, train, and develop staff.
Qualifications:
Previous retail management experience, preferably in hair-related products.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Organized and detail-oriented.
Ability to work a flexible schedule, including weekends and holidays.
How to Apply: If you're excited to join our team and play a pivotal role in our store's success, please submit your resume and a cover letter detailing your relevant experience and why you're the ideal candidate for the Store Manager position. Send your application to *********************.
Avigail Adam is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Thank you for considering a career at Avigail Adam! We look forward to hearing from you and potentially welcoming you to our company.
Questions? Get in touch
We would love to hear from you. Whether you are interested in joining our team, learning more about our products, or sharing an idea, please fill out the form below and we'll get back to you soon.
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$39k-67k yearly est. 5d ago
Store Manager
Trinny London Limited
Associate manager job in Boston, MA
Role - Store Manager
Hours - Full Time We are seeking an innovative and results-driven Store Manager for our sparkling Boston boutique located on the iconic Newbury St. You will lead with a strategic mindset, developing and executing plans that drive sales, enhance customer interactions, and strengthen community ties. A key part of this role is recruiting and developing a high-performing team through thoughtful hiring, coaching, and performance management. You'll foster a collaborative, goal-oriented environment by setting clear expectations and leading by example.
Welcome to Trinny London!
Here at Trinny London, we're changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines.
We have achieved tremendous growth since 2017 and we're proud to be one of Europe's fastest-growing beauty brands. We're generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth.
The Role
Your daily to-dos might look like this:
Lead your team from the front by:
Achieving your own targets
Improving your product knowledge and remaining up to date with beauty trends
Conducting appointments and elevating your artistry
Always demonstrating a customer-centric approach
Manage the daily, monthly and quarterly running of your counter, creating business plans to ensure the success and smooth-running of your business
Complete and distribute rotas, as well as logging payroll, sickness, holidays, 121 notes, ROCs and RTW checks to our HR system
Oversee the execution of inventory checks, stock counts and visual merchandising
Accurately follow health and safety procedures
Utilise retail management and team meetings to feedback on you counter's performance
Ensure that your team and counter are meeting business objectives, targets and KPIs, and addressing any underperformance, seeking support from the Training Team or your Area Manager where deemed necessary
Motivate your team to continually strive to improve their artistry, product knowledge and performance, utilising the education and training team and resources
Conduct weekly 121s and monthly reviews, championing your team's ambitions to progress
Independently address any performance, attendance or conduct issues in line with Trinny London expectations, utilising the appropriate procedures and support, escalating when necessary
The essential skills and experience required to succeed in this role are:
Experience leading a team, ideally within the luxury sector
Passionate for makeup and skincare
Proven experience leading a team to success within the retail industry
Adaptable and confident with an ever-changing environment
Positive and can-do attitude
Strong communication and mathematical skills
Comfortable working towards and exceeding KPIs
Punctual and organised
We love to hear from anybody interested in Trinny London! Although it's useful to have the skills listed above, we're always eager to hear from ambitious people looking for their next challenge.
Commission Eligible
Medical, Dental & Vision benefits (must average 32+ hours a week)
AllOne Health - Employee Assistance Programs
401K
Accrued PTO:
Employee discount + wardrobe allotment for participating Leap brands
Equal Opportunities
We celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be the best versions of themselves.
We're committed to equal opportunities and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.
Please note: this vacancy is hired and managed via our retail partner, Leap Services Inc. By applying to this vacancy you agree to us sharing your information with them. If selected for interview, you will be contacted by a representative of Leap.
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$39k-67k yearly est. 1d ago
Fitness Studio General Manager & Growth Leader (Sales)
Stretchlab Franchise
Associate manager job in Wellesley, MA
A leading fitness franchise in Wellesley, MA is looking for a General Manager/Sales Manager to oversee studio operations and sales. The successful candidate will drive membership sales, manage staff, and implement marketing initiatives. A minimum of 2 years of fitness sales experience and strong organizational skills are essential. This role offers a competitive salary, commission on sales, and opportunities for growth within the franchise.
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$59k-113k yearly est. 3d ago
Unit Manager (RN)
The Reservoir Center for Health & Rehabilitation
Associate manager job in Worcester, MA
-: A Great Place to Work Reservoir is a proud affiliate of National Health Care Associates. As a Certified Great Place to Work, we think that you are going to love it here. Your work will be meaningful to you. You will make a genuine difference in the lives of our aging guests and the families that love them. You will enjoy lasting bonds with the families you meet and with the teams you work on. And if you desire, you will experience real career growth where your expertise and dedication is valued and appreciated. We invite you to join our team! -: What You'll Do: As an RN Unit Manager, you will oversee and coordinate the nursing staff within a dedicated unit. Your role is instrumental in ensuring the delivery of quality care, fostering a positive work environment, ensuring the health, comfort, and overall well-being of our residents. Key Responsibilities: Lead and manage a team of nurses and support staff within the unit Develop and implement care plans, ensuring individualized resident care Supervise daily operations, including staffing, scheduling, and resource allocation Conduct regular assessments to maintain quality standards and compliance Provide guidance, mentorship, and training to nursing staff Collaborate with interdisciplinary teams to optimize resident well-being If you are an experienced nursing professional with a passion for leading others in an environment where your expertise and dedication are valued and appreciated, we invite you to join our team as a Unit Manager! -: What We Offer As an affiliate of National Health Care, our Reservoir team enjoys: Competitive compensation and benefits package Comprehensive training and mentorship Opportunities for professional growth and development Supportive and collaborative work environment The chance to make a meaningful difference in the lives of our residents Rate of Pay: USD $92,000.00 - USD $96,000.00 /Yr. -: What You'll Bring: Qualifications of a Unit Manager include: Valid state RN nursing license Advanced degree or certification preferred Experience in a supervisory or leadership role in a Long-Term Care setting preferred Compassionate and empathetic approach to patient care Interest in the nursing needs of the aged and the chronically ill with the ability to work with both Strong clinical, leadership, organizational, and decision-making skills Excellent communication and interpersonal abilities Ability to work effectively in a dynamic and fast-paced environment -: We Hire for Heart! National Health Care Associates (National) is proud to be a family-run organization since 1984. Like family, each of National's centers are unique but share common values: Kindness, Service, Compassion and Excellence. Today, our centers include more than 40 premier providers of short-term rehabilitation, skilled nursing, and post-hospital care including several named "Best Of" by US News & World Report. When you join the team at a National center, you join a team that provides life-changing care to thousands of patients, residents, and families in a Great Place to Work Certified environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.5c143e31-5e48-4549-b638-05792d185386
$92k-96k yearly 1d ago
Store General Manager - Greater Boston Area
Petco Animal Supplies, Inc.
Associate manager job in Saugus, MA
Store General Manager - Greater Boston Area page is loaded## Store General Manager - Greater Boston Arealocations: 3795 - Saugus, MAtime type: Full timeposted on: Posted Yesterdayjob requisition id: R325100Create a healthier, brighter future for pets, pet parents and people!If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.* We love all pets like our own* We're the future of the pet industry* We're here to improve lives* We drive outstanding results together* We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.**Position Overview**The General Manager is responsible for leading through Petco's vision of “Healthier Pets. Happier People. Better World.” in order to develop a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals. The GM leads a team Pet Care Center managers, leaders and partners and is accountable for all aspects of managing a single Pet Care Center. The General Manager drives their business through a focus on people (talent acquisition, training, and development), performance (guest service, sales, and expense control), and process (standard operating procedures and policies), which will result in overall profitability. This position requires a passion for pets, ability to inspire and lead a team, focus on process excellence, a drive for results.**Position Responsibilities**The GM regularly exercises discretion and independent judgment as they execute all Pet Care Center activity to create the best possible partner, guest, and pet experience. As a leader of people & pet care, the GM should execute all tasks skillfully and consistently. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.**People*** Build a team that embodies the Petco brand by delivering exceptional service and driving guest loyalty.* Attract, hire, and retain a diverse team of top talent.* Train, coach, and develop leaders and hourly Pet Care Center partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models.* Create a professional environment that inspires and encourages the growth and engagement of partners.* Lead and implement a positive culture of teamwork, inclusion and collaborate by working alongside the team, establishing priorities, and provide clear direction.* Ensure quick and courteous service to all Petco guests by helping partners determine the guest's needs and by sharing product knowledge with partners to enable them to suggest the appropriate solutions to meet the customer's needs.* Responsible for all partner performance management in the Pet Care Center.* Demonstrate and support a continuous improvement and growth mindset.**Performance*** Meet or exceed goals related to totals Pet Care Center sales, profitability, and operational excellence.* Schedule and adjust labor hours & payroll to maximize productivity, achieve sales & payroll goals, and complete workload.* Review and interpret financial and operational reporting regularly, including Pet Care Center visits and audit results.* Identify underperforming metrics and develop strategies that leverage Petco programs, tools, and resources to improve and grow the business.* Market the Pet Care Center and its products, oversee planning of on site and community events, such as adoptions, school visits and other local promotions and animal-welfare events.**Process*** Ensures the proper health, appearance, welfare, and proper handling of all animals.* Ensures merchandise is properly priced, displayed and stocked according to inventory levels appropriate for the store; make merchandising decisions with consideration of visual standards, special ad set-up and monthly ad planner guidelines, adjusting these as necessary to best implement in each individual store.* Completes and submits accounting, inventory management and payroll paperwork in a timely manner; ensures all expenses are maintained within budgeted levels.* Maintains the Pet Care Center's appearance adheres to Petco operational standards and safety procedures.* Protect Petco pets & merchandise and minimize loss by ensuring all Pet Care Center standards and operating procedures are met, including workplace safety, inventory control, and loss prevention.* Ensures Pet Care Center is opened/closed in accordance with policies and procedures, especially those relating to safety and security.* Responsible to maintain the Pet Care Center's professional image, appearance, and cleanliness.**Other Essential Duties*** **MODEL INSPIRING LEADERSHIP**. Model leadership and selling behaviors to Pet Care Center partners and associates. Provide proactive leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals. Serve as an effective advocate for change and growth.* **PROMOTE SAFETY**. Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center. Bottom line, the safety of partners, guests and pets is our #1 priority.* **FOSTER A COLLABORATIVE CULTURE**. Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork.* **PRIORITIZE TALENT DEVELOPMENT**. Ensure a strong talent bench with partners who can successfully execute the company's plans, meet objectives, and manage an engaged workforce. Ensure continuation of excellence in Petco's partners through developmental programs and leadership opportunities. Actively pursue the development of bench strength through internal training and external recruitment.* **ENGAGE AND BE PRESENT.** Represent Petco's brand and image at a high level through strong culture and positive leadership. Lead our team in a way that is committed to high standards within a fun working environment.**Education and Experience*** In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of basic business & finance acumen, analysis and problem-solving skills, and high focus on people development & guest service.* Excellence in communication and computer skills are also required.* Three or more years of management experience or the equivalent is required, while previous retail management experience is preferred.* A working knowledge of general business practices is highly desirable, as are strong organizational skills.* A qualified applicant will possess an aptitude for demonstrating strong customer service and the ability to instruct others. In addition to having a professional appearance and demeanor, the applicant must also demonstrate a keen and genuine interest in all kinds of animals.* Must be licensed to operate a motor vehicle. Completion of specific PETCO Management Achievement Program Modules as well as internal
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$38k-66k yearly est. 1d ago
Fine-Dining GM: Lead Launch of New Concept
Major Food Brand 3.4
Associate manager job in Boston, MA
A leading restaurant group is seeking an experienced General Manager to oversee operations at their new location in Boston. The ideal candidate should have over 5 years in the hospitality field, with strong knowledge of food and beverage service. Responsibilities include improving front-of-house operations, recruiting, managing inventory, and enforcing service standards. The position offers competitive salary and benefits, alongside opportunities for growth and advancement within the company, making it perfect for motivated professionals committed to excellence.
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$67k-135k yearly est. 3d ago
Citizens Branch Manager
Citizens Bank 3.7
Associate manager job in Boston, MA
At Citizens, we're focused on relationship-building and delivering exceptional customer experiences through every interaction. By fostering deep and lasting relationships, we drive customer loyalty while advancing our strategic goals to acquire, retain, and grow the business. As a Branch Manager (BM), you will lead your team in exceeding customer expectations, nurturing relationships that drive long-term success.
In this role, you'll spearhead branch performance, sales growth, and an outstanding colleague and customer experience. By leveraging inspirational leadership, collaborative partnerships, and sound operational practices, you will create and sustain a strong customer-centric culture. As both a leader and coach, you'll help your team achieve individual and collective performance and sales goals through innovative solutions that address customer needs and deliver product and service value.
A successful BM thrives in a digital-first environment, showcasing the seamless accessibility of mobile and online banking platforms to customers. You'll play a pivotal role in building a diverse talent pipeline, developing your colleagues to meet evolving business needs, and prioritizing their performance and growth. With a focus on continuous learning, you'll implement coaching plans that inspire your team to achieve personal and branch-wide goals.
To succeed, you must effectively communicate business priorities in a way that energizes and empowers your colleagues to execute with confidence. As the branches execution and outcomes owner, you'll combine financial acumen with strategic insights to guide decision-making and deliver results. Leading by example, you will direct all colleague and sales activities to ensure key targets are not only met but exceeded.
As a visible and engaged brand ambassador, you will connect with the local community to cultivate new customer relationships and deepen existing ones.
Qualifications, Education, Certifications and/or Other Professional Credentials
Required Qualifications
High School diploma or equivalent required
Leadership experience, with proven ability to coach and develop to drive sales excellence, ensure the delivery of world-class customer service, and operational integrity in a high-volume branch environment
4 years sales management experience in Retail or Branch Banking environment
Successful record of managing objectives in meeting sales goals, deadlines and branch goals in a profit and loss environment
Drive an exceptional customer experience validated through customer satisfaction surveys
Maintain strong partnerships with community & civic organizations
Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a unique identifier from the NMLS
Preferred Qualifications
Associate's or Bachelor's degree preferred
Retail banking
Talent sourcing & assessment
Hours and Work Schedule
Hours per Week: 40
Work Schedule: Varies with branch needs and may include weekends and evenings
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
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$56k-71k yearly est. 1d ago
Store Manager
Avigail Adam LLC
Associate manager job in Boston, MA
AVIGAIL ADAM Retail Store Manager HOURS: Full Time SCHEDULE: Flexible-days/nights/weekends Hourly rate PLUS Commission!
Are you passionate about helping others feel beautiful and seen? Do you thrive on creating amazing, powerful, personal client experiences? Do you love leading a team? We do too. Let's chat!
Avigail Adam is a fast growing, nature inspired jewelry concept. At the heart of our brand is a belief in empowering individuals to embrace their inner goddess and awaken their compassionate, caring selves. We craft each piece with vegan materials, vintage metal findings, reclaimed pearls and crystals, and with a dedication to minimizing our environmental footprint. Our creations reflect a commitment to sustainability and kindness.
Responsibilities
A Sales Driver!
Passionate about creating and driving your team to excellence
Retail or other customer facing experience: 3-5 years managing a luxury retail concept
Luxury retail and/or beauty experience
Hair experience is a plus
Highly motivated, energetic, empathetic
Offer exceptional customer service
Naturally able to connect with people and build relationships
A power seller but always in an authentic, organic way
Looking for a new growth opportunity
Flexible schedule (nights, weekends, holidays)
Benefits (US)
Competitive wage based on experience
High bonus potential based on sales (or Unlimited Bonus and lower hourly rate)
Unlimited opportunities for growth
Creative and inspiring environment
Paid time off
50% employee discount
Looking forward to speaking to you!
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$39k-67k yearly est. 5d ago
Assistant Store Manager - Great Hours, Build Teams
CaffÉ Nero
Associate manager job in Brookline, MA
A popular coffee chain is seeking a full-time Shift Leader in Brookline, Massachusetts. The successful candidate will support the Store Manager by building and retaining a fantastic team while ensuring world-class service standards. Applicants should have prior shift leadership experience and a passion for delivering exceptional customer experiences. This role offers excellent benefits, a fun work environment, and the chance to develop your skills within the company.
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How much does an associate manager earn in Maynard, MA?
The average associate manager in Maynard, MA earns between $43,000 and $125,000 annually. This compares to the national average associate manager range of $55,000 to $124,000.
Average associate manager salary in Maynard, MA
$74,000
What are the biggest employers of Associate Managers in Maynard, MA?
The biggest employers of Associate Managers in Maynard, MA are: