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Auto service advisor vs customer service administrator

The differences between auto service advisors and customer service administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both an auto service advisor and a customer service administrator. Additionally, an auto service advisor has an average salary of $44,706, which is higher than the $35,824 average annual salary of a customer service administrator.

The top three skills for an auto service advisor include repair orders, service appointments and CSI. The most important skills for a customer service administrator are strong customer service, data entry, and post sales.

Auto service advisor vs customer service administrator overview

Auto Service AdvisorCustomer Service Administrator
Yearly salary$44,706$35,824
Hourly rate$21.49$17.22
Growth rate-4%-4%
Number of jobs83,278247,315
Job satisfaction--
Most common degreeHigh School Diploma, 34%Bachelor's Degree, 45%
Average age4040
Years of experience1212

Auto service advisor vs customer service administrator salary

Auto service advisors and customer service administrators have different pay scales, as shown below.

Auto Service AdvisorCustomer Service Administrator
Average salary$44,706$35,824
Salary rangeBetween $31,000 And $63,000Between $28,000 And $45,000
Highest paying City-Fremont, CA
Highest paying state-Alaska
Best paying company-Westinghouse Appliances Australia
Best paying industry-Technology

Differences between auto service advisor and customer service administrator education

There are a few differences between an auto service advisor and a customer service administrator in terms of educational background:

Auto Service AdvisorCustomer Service Administrator
Most common degreeHigh School Diploma, 34%Bachelor's Degree, 45%
Most common majorBusinessBusiness
Most common college--

Auto service advisor vs customer service administrator demographics

Here are the differences between auto service advisors' and customer service administrators' demographics:

Auto Service AdvisorCustomer Service Administrator
Average age4040
Gender ratioMale, 82.7% Female, 17.3%Male, 20.3% Female, 79.7%
Race ratioBlack or African American, 10.8% Unknown, 5.3% Hispanic or Latino, 23.9% Asian, 6.4% White, 52.8% American Indian and Alaska Native, 0.7%Black or African American, 11.1% Unknown, 5.4% Hispanic or Latino, 21.5% Asian, 6.8% White, 54.5% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between auto service advisor and customer service administrator duties and responsibilities

Auto service advisor example responsibilities.

  • Used SQL queries to report, analyze, and manage the ongoing Y2K research progress.
  • Plan new landscape builds including Linux parameters and settings, coordinating with installation team and guiding/documenting the install procedure.
  • Master certify ase and gm.
  • Provide excellent customer service to assist customers troubleshoot IOS devices for hardware and software issues.

Customer service administrator example responsibilities.

  • Lead departmental operating reviews that are in line with expectations of HIPAA providing physician leaders with critical data.
  • Maintain daily teller duties by processing customer deposits and withdrawals, managing the vault and ATM, as needed.
  • Manage the sales order process; entering, picking and invoicing EDI and specialty accounts that have their own vendor portals.
  • Manage cleanliness and organization of work area and equipment.
  • Manage on-site registration at events including management of volunteers, registration setup, and coordinate all registration logistics.
  • Coordinate communications product deliveries with internal production managers, shipping department and freight forwarders to ensure contract and U.S. export compliance.
  • Show more

Auto service advisor vs customer service administrator skills

Common auto service advisor skills
  • Repair Orders, 71%
  • Service Appointments, 6%
  • CSI, 6%
  • Repair Process, 3%
  • Customer Service, 2%
  • Toyota, 2%
Common customer service administrator skills
  • Strong Customer Service, 22%
  • Data Entry, 11%
  • Post Sales, 5%
  • Customer Inquiries, 5%
  • Purchase Orders, 3%
  • PowerPoint, 3%

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