Auto service advisor vs customer services coordinator

The differences between auto service advisors and customer services coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both an auto service advisor and a customer services coordinator. Additionally, an auto service advisor has an average salary of $44,706, which is higher than the $35,520 average annual salary of a customer services coordinator.

The top three skills for an auto service advisor include repair orders, service appointments and CSI. The most important skills for a customer services coordinator are data entry, work ethic, and logistics.

Auto service advisor vs customer services coordinator overview

	Auto Service Advisor	Customer Services Coordinator
Yearly salary	$44,706	$35,520
Hourly rate	$21.49	$17.08
Growth rate	-4%	-4%
Number of jobs	83,278	246,525
Job satisfaction	-	-
Most common degree	High School Diploma, 34%	Bachelor's Degree, 47%
Average age	40	40
Years of experience	12	12

Auto service advisor vs customer services coordinator salary

Auto service advisors and customer services coordinators have different pay scales, as shown below.

	Auto Service Advisor	Customer Services Coordinator
Average salary	$44,706	$35,520
Salary range	Between $31,000 And $63,000	Between $27,000 And $45,000
Highest paying City	-	Richmond, CA
Highest paying state	-	Massachusetts
Best paying company	-	Stanford University
Best paying industry	-	Finance

Differences between auto service advisor and customer services coordinator education

There are a few differences between an auto service advisor and a customer services coordinator in terms of educational background:

	Auto Service Advisor	Customer Services Coordinator
Most common degree	High School Diploma, 34%	Bachelor's Degree, 47%
Most common major	Business	Business
Most common college	-	-

Auto service advisor vs customer services coordinator demographics

Here are the differences between auto service advisors' and customer services coordinators' demographics:

	Auto Service Advisor	Customer Services Coordinator
Average age	40	40
Gender ratio	Male, 82.7% Female, 17.3%	Male, 25.3% Female, 74.7%
Race ratio	Black or African American, 10.8% Unknown, 5.3% Hispanic or Latino, 23.9% Asian, 6.4% White, 52.8% American Indian and Alaska Native, 0.7%	Black or African American, 11.2% Unknown, 5.2% Hispanic or Latino, 22.1% Asian, 6.7% White, 54.1% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between auto service advisor and customer services coordinator duties and responsibilities

Auto service advisor example responsibilities.

Used SQL queries to report, analyze, and manage the ongoing Y2K research progress.
Plan new landscape builds including Linux parameters and settings, coordinating with installation team and guiding/documenting the install procedure.
Master certify ase and gm.
Provide excellent customer service to assist customers troubleshoot IOS devices for hardware and software issues.

Customer services coordinator example responsibilities.

Manage POS terminal and schedule salon appointments while collecting and managing information efficiently and accurately.
Manage cleanliness and organization of work area and equipment.
Coordinate production logistics in support of customer service for an industry leader of state-of-the-art production facility in printing and marketing communications.
Select to test and troubleshoot new CRM system.
Assist with internal CRM system issues, and stick orders.
Assist customer in learning windows, internet and various utilities.

Auto service advisor vs customer services coordinator skills

Common auto service advisor skills

Repair Orders, 71%
Service Appointments, 6%
CSI, 6%
Repair Process, 3%
Customer Service, 2%
Toyota, 2%

Common customer services coordinator skills

Data Entry, 9%
Work Ethic, 7%
Logistics, 6%
Customer Service, 6%
Purchase Orders, 5%
Order Entry, 4%

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Auto Service Advisor
Auto Service Advisor vs Customer Services Coordinator

Updated January 8, 2025

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