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Auto service writer vs customer service trainer

The differences between auto service writers and customer service trainers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both an auto service writer and a customer service trainer. Additionally, an auto service writer has an average salary of $47,656, which is higher than the $32,452 average annual salary of a customer service trainer.

The top three skills for an auto service writer include customer vehicles, parts inventory and customer service. The most important skills for a customer service trainer are customer care, strong customer service, and cleanliness.

Auto service writer vs customer service trainer overview

Auto Service WriterCustomer Service Trainer
Yearly salary$47,656$32,452
Hourly rate$22.91$15.60
Growth rate-4%-4%
Number of jobs66,436235,862
Job satisfaction--
Most common degreeHigh School Diploma, 32%Bachelor's Degree, 43%
Average age4040
Years of experience1212

Auto service writer vs customer service trainer salary

Auto service writers and customer service trainers have different pay scales, as shown below.

Auto Service WriterCustomer Service Trainer
Average salary$47,656$32,452
Salary rangeBetween $29,000 And $76,000Between $25,000 And $40,000
Highest paying City-Tacoma, WA
Highest paying state-Alaska
Best paying company-Salesforce
Best paying industry-Telecommunication

Differences between auto service writer and customer service trainer education

There are a few differences between an auto service writer and a customer service trainer in terms of educational background:

Auto Service WriterCustomer Service Trainer
Most common degreeHigh School Diploma, 32%Bachelor's Degree, 43%
Most common majorAutomotive TechnologyBusiness
Most common college--

Auto service writer vs customer service trainer demographics

Here are the differences between auto service writers' and customer service trainers' demographics:

Auto Service WriterCustomer Service Trainer
Average age4040
Gender ratioMale, 79.8% Female, 20.2%Male, 32.8% Female, 67.2%
Race ratioBlack or African American, 10.6% Unknown, 5.3% Hispanic or Latino, 20.6% Asian, 5.6% White, 57.1% American Indian and Alaska Native, 0.7%Black or African American, 10.6% Unknown, 5.3% Hispanic or Latino, 20.1% Asian, 6.8% White, 56.4% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between auto service writer and customer service trainer duties and responsibilities

Auto service writer example responsibilities.

  • Manage the refurbishment of used vehicles, writing repair orders.
  • Recommend required service and repairs, educate customers on basic maintenance requirements for their Toyota product.
  • Provide excellent customer service to assist customers troubleshoot IOS devices for hardware and software issues.

Customer service trainer example responsibilities.

  • Manage and calculate daily cash deposits and prepare daily payroll ledgers.
  • Train new employees in customer service, as well as POS functions.
  • Help patients move in and out of beds, baths, wheelchairs and automobiles.
  • Establish an effective working schedules for personnel providing logistics and provisions support in Hawaii
  • Develop computer base training modules, PowerPoint presentations and games for customer service representative and other relate groups.
  • Coordinate with doctors and register nurses to develop respiratory care plans for patients and provide necessary health education training.
  • Show more

Auto service writer vs customer service trainer skills

Common auto service writer skills
  • Customer Vehicles, 26%
  • Parts Inventory, 21%
  • Customer Service, 15%
  • Customer Relations, 9%
  • Repair Orders, 6%
  • Credit Card, 5%
Common customer service trainer skills
  • Customer Care, 12%
  • Strong Customer Service, 11%
  • Cleanliness, 10%
  • Product Knowledge, 5%
  • Gross Margin, 4%
  • Data Entry, 4%

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