Automotive service advisor vs customer service administrator

Differences between automotive service advisor and customer service administrator duties and responsibilities

Automotive service advisor example responsibilities.

• Used SQL queries to report, analyze, and manage the ongoing Y2K research progress.
• Schedule and write up service repair and maintenance work using ADP.
• Attend many customer satisfaction clases and recieve Chrysler 5 star certification.
• Experience with Reynolds and Reynolds and ADP.
• Have maintained a CSI score of over district and region for the entire time with company.
• Greet customers at quick lube parking lot inquiring about need services, operating cash register, and restocking mechandise.
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Customer service administrator example responsibilities.

• Lead departmental operating reviews that are in line with expectations of HIPAA providing physician leaders with critical data.
• Maintain daily teller duties by processing customer deposits and withdrawals, managing the vault and ATM, as needed.
• Manage the sales order process; entering, picking and invoicing EDI and specialty accounts that have their own vendor portals.
• Manage cleanliness and organization of work area and equipment.
• Manage on-site registration at events including management of volunteers, registration setup, and coordinate all registration logistics.
• Coordinate communications product deliveries with internal production managers, shipping department and freight forwarders to ensure contract and U.S. export compliance.
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