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Banquet captain vs crew manager

The differences between banquet captains and crew managers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a banquet captain has an average salary of $34,428, which is higher than the $33,856 average annual salary of a crew manager.

The top three skills for a banquet captain include customer service, cleanliness and food service. The most important skills for a crew manager are food service, cleanliness, and customer service.

Banquet captain vs crew manager overview

Banquet CaptainCrew Manager
Yearly salary$34,428$33,856
Hourly rate$16.55$16.28
Growth rate10%18%
Number of jobs60,883221,986
Job satisfaction--
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 39%
Average age3746
Years of experience-4

What does a banquet captain do?

Banquet captains are responsible for directing each banquet staff in the entire meal service and assign tasks to them as required. Their duties include teaching new staff members how to execute their designated tasks in the banquet. Also, they organize meetings to give updates on service or policy changes as well as administering any staff issues and resolving them in a timely manner. Additionally, they guide the setup of the banquet, preserve stock room supply, and ensure all sanitary regulations and company policies on appropriate and safe food handling are followed by every staff member.

What does a crew manager do?

A crew manager directs and supervises the crew members' daily activities to ensure project completion or optimal service. Although a crew manager's duties vary depending on their industry or company of employment, their responsibilities usually include setting priorities and guidelines, managing employee schedules, recruiting and training new crew members, and solving issues and concerns when any arise. They also conduct regular assessments, review documents, and oversee supply inventories.

Banquet captain vs crew manager salary

Banquet captains and crew managers have different pay scales, as shown below.

Banquet CaptainCrew Manager
Average salary$34,428$33,856
Salary rangeBetween $28,000 And $41,000Between $20,000 And $54,000
Highest paying CityBuffalo, NYSan Diego, CA
Highest paying stateHawaiiHawaii
Best paying companyAspen SnowmassDartmouth
Best paying industryHospitalityInternet

Differences between banquet captain and crew manager education

There are a few differences between a banquet captain and a crew manager in terms of educational background:

Banquet CaptainCrew Manager
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 39%
Most common majorBusinessBusiness
Most common college--

Banquet captain vs crew manager demographics

Here are the differences between banquet captains' and crew managers' demographics:

Banquet CaptainCrew Manager
Average age3746
Gender ratioMale, 54.1% Female, 45.9%Male, 66.8% Female, 33.2%
Race ratioBlack or African American, 9.9% Unknown, 5.5% Hispanic or Latino, 19.3% Asian, 6.5% White, 57.8% American Indian and Alaska Native, 1.0%Black or African American, 8.9% Unknown, 5.1% Hispanic or Latino, 11.8% Asian, 9.5% White, 63.4% American Indian and Alaska Native, 1.2%
LGBT Percentage10%11%

Differences between banquet captain and crew manager duties and responsibilities

Banquet captain example responsibilities.

  • Manage department service standards, POS system, schedules and labor / beverage costs.
  • Supervise functions, delegate service staff, working closely with group contacts and culinary staff to ensure maximum possible guest experience.
  • Assist management of daily operations for FOH.
  • Supervise, plan, and execute in-room cater events.
  • Correct POS user errors and provide comps and signature gold/promotional discounts.
  • Work directly with the executive chef in planning and preparing cuisine.
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Crew manager example responsibilities.

  • Manage servers and dishwashers on a daily basis making sure everything are always maintain accordingly.
  • Display leadership, teamwork, and collaboration during all projects and work to complete all jobs, on-time and under budget.
  • Maintain proper cleanliness and general maintenance of facility equipment.
  • Provide supervisory leadership by monitoring all tasks are complete promptly and properly.
  • Provide case management and document individual treatment plans using DMH documentation format, daily supervision of adolescents and provide crisis intervention.
  • Prepare all meals for residents and staff while supervising both kitchen and service staff including dishwasher and caregivers during meal times.
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Banquet captain vs crew manager skills

Common banquet captain skills
  • Customer Service, 11%
  • Cleanliness, 9%
  • Food Service, 8%
  • Beverage Service, 8%
  • Banquet Functions, 5%
  • Wine, 4%
Common crew manager skills
  • Food Service, 45%
  • Cleanliness, 11%
  • Customer Service, 9%
  • Excellent Guest, 6%
  • Food Orders, 4%
  • Quality Service, 3%

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