Benefits representative vs representative

The differences between benefits representatives and representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a benefits representative, becoming a representative takes usually requires 6-12 months. Additionally, a benefits representative has an average salary of $38,694, which is higher than the $36,023 average annual salary of a representative.

The top three skills for a benefits representative include customer service, patients and insurance coverage. The most important skills for a representative are cleanliness, patients, and customer issues.

Benefits representative vs representative overview

	Benefits Representative	Representative
Yearly salary	$38,694	$36,023
Hourly rate	$18.60	$17.32
Growth rate	7%	-4%
Number of jobs	13,058	252,761
Job satisfaction	-	5
Most common degree	Bachelor's Degree, 56%	Bachelor's Degree, 53%
Average age	45	40
Years of experience	6	12

What does a benefits representative do?

A benefits representative is responsible for facilitating and disseminating information about benefits programs and policies across all employees in the company. Benefits representatives respond to the employees' inquiries and concerns of benefits processes, update their benefits information, and resolve discrepancies and disputes. They also support the company's initiatives on developing new benefits plans, implementing campaigns, as well as writing application guides for reference. A benefits representative should have excellent communication and organizational skills as they also conduct surveys to check the efficiency and effectiveness of the benefits programs and adjusting procedures as needed.

What does a representative do?

Representatives are lawmakers who represent the people in a specific district. They run for office to represent their districts in their hometown or their current place of living. Representatives are usually charismatic and good communicators. These characteristics are especially important during campaign and election periods. Representatives should be able to capture the hearts of the voters through their planned projects and advocacies. They are then elected by their constituents. Upon election, representatives author bills that will eventually be passed into law should it be approved by the majority of the congress. They also vote on the passage of bills authored by other representatives. They also participate in discussions and debates regarding different bills, issues, and laws. Representatives are expected to vote according to their conscience and in consideration of the voice of their constituents.

Benefits representative vs representative salary

Benefits representatives and representatives have different pay scales, as shown below.

	Benefits Representative	Representative
Average salary	$38,694	$36,023
Salary range	Between $29,000 And $51,000	Between $23,000 And $55,000
Highest paying City	New York, NY	Washington, DC
Highest paying state	New Jersey	New York
Best paying company	BlackRock	Google
Best paying industry	Finance	Transportation

Differences between benefits representative and representative education

There are a few differences between a benefits representative and a representative in terms of educational background:

	Benefits Representative	Representative
Most common degree	Bachelor's Degree, 56%	Bachelor's Degree, 53%
Most common major	Business	Business
Most common college	University of Pennsylvania	-

Benefits representative vs representative demographics

Here are the differences between benefits representatives' and representatives' demographics:

	Benefits Representative	Representative
Average age	45	40
Gender ratio	Male, 30.3% Female, 69.7%	Male, 41.8% Female, 58.2%
Race ratio	Black or African American, 11.0% Unknown, 3.6% Hispanic or Latino, 16.2% Asian, 7.0% White, 61.9% American Indian and Alaska Native, 0.3%	Black or African American, 11.0% Unknown, 5.4% Hispanic or Latino, 20.9% Asian, 7.5% White, 54.4% American Indian and Alaska Native, 0.7%
LGBT Percentage	9%	7%

Differences between benefits representative and representative duties and responsibilities

Benefits representative example responsibilities.

Determine eligibility and process FMLA initial notification letters for employees which lead to immediate use of benefits.
Service consumers inbound inquires via phone and live chat regarding HRA, FSA and HSA accounts.
Work with clients to ensure ACA compliance.
Train in and apply HIPAA privacy and security regulations and maintain strict confidentiality of claims.
Contact any FSA or HRA groups concerning any outstanding payments for claims and/or admin fee invoices.
Produce benefit-related reports from HRIS.

Representative example responsibilities.

Manage fitting rooms and recover the department, while providing exceptional customer service and offering rewards and POS options.
Manage physical portfolio with necessary derivatives to mitigate risk within company guidelines.
Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
Review EOB denials, appeals and/or rebilling as appropriate.
Certify of all requirements, policies, and procedures, including MSB.
Take inbound phone calls from member and providers explaining the EOB denial and payments

Benefits representative vs representative skills

Common benefits representative skills

Customer Service, 18%
Patients, 18%
Insurance Coverage, 8%
Medicaid, 6%
Insurance Carriers, 5%
Term Disability, 4%

Common representative skills

Cleanliness, 20%
Patients, 11%
Customer Issues, 10%
Customer Service, 10%
Data Entry, 6%
Outbound Calls, 3%

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Benefits Representative
Benefits Representative vs Representative

Updated January 8, 2025

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