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Billing associate vs account specialist

The differences between billing associates and account specialists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a billing associate, becoming an account specialist takes usually requires 6-12 months. Additionally, an account specialist has an average salary of $42,586, which is higher than the $34,612 average annual salary of a billing associate.

The top three skills for a billing associate include patients, customer service and data entry. The most important skills for an account specialist are customer service, patients, and account management.

Billing associate vs account specialist overview

Billing AssociateAccount Specialist
Yearly salary$34,612$42,586
Hourly rate$16.64$20.47
Growth rate-3%-8%
Number of jobs23,835116,010
Job satisfaction--
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 54%
Average age4646
Years of experience212

What does a billing associate do?

A billing associate is responsible for processing payments and invoices for customers and ensuring accurate financial reports for auditing purposes. Billing associates utilize the business' accounting systems to monitor billing transactions and resolve account discrepancies accordingly. They also update customer records in the database, post payments timely, and escalate outstanding bills to the supervisor for resolution. A billing associate reaches out to the clients and customers for payment responsibility and respond to the inquiries and concerns they may have.

What does an account specialist do?

An account specialist is responsible for reaching out to customers or potential clients through calls, emails, and other forms of correspondence to secure sales and strengthen business relations. An account specialist may also perform other tasks such as arranging appointment schedules with clients, providing price quotes and responding to further inquiries, process orders, generating sales leads, and handling complaints and resolving issues. Furthermore, an account specialist may also be involved in developing strategies, finding new opportunities, producing and completing necessary documents, and preparing reports, all in adherence to the company's policies and regulations.

Billing associate vs account specialist salary

Billing associates and account specialists have different pay scales, as shown below.

Billing AssociateAccount Specialist
Average salary$34,612$42,586
Salary rangeBetween $27,000 And $42,000Between $28,000 And $62,000
Highest paying CityVancouver, WAWashington, DC
Highest paying stateWashingtonVirginia
Best paying companyHuron Consulting GroupMicrosoft
Best paying industryTechnologyFinance

Differences between billing associate and account specialist education

There are a few differences between a billing associate and an account specialist in terms of educational background:

Billing AssociateAccount Specialist
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 54%
Most common majorBusinessBusiness
Most common collegeUniversity of Pennsylvania-

Billing associate vs account specialist demographics

Here are the differences between billing associates' and account specialists' demographics:

Billing AssociateAccount Specialist
Average age4646
Gender ratioMale, 20.6% Female, 79.4%Male, 32.2% Female, 67.8%
Race ratioBlack or African American, 10.7% Unknown, 4.4% Hispanic or Latino, 18.5% Asian, 7.6% White, 58.0% American Indian and Alaska Native, 0.9%Black or African American, 13.2% Unknown, 4.1% Hispanic or Latino, 17.8% Asian, 3.7% White, 60.8% American Indian and Alaska Native, 0.5%
LGBT Percentage7%8%

Differences between billing associate and account specialist duties and responsibilities

Billing associate example responsibilities.

  • Manage the submission and reimbursement of claims bill to insurance companies using ICD-9 coding.
  • Accept and process healthcare claims and confidential medical records; verify patient eligibility and manage the Medicare and Medicaid billing process.
  • Verify correct ICD-9 and CPT codes for a variety of specialties submission of electronic claims to clearinghouse.
  • Ensure appropriate medical terminology and HIPAA compliance for all claims entry/online submissions, payment posting, insurance and patient aging.
  • Help office transition from patient charts to new EMR system.
  • Scan in all documents to EMR routing reports and labs to ordering physicians.
  • Show more

Account specialist example responsibilities.

  • Cultivate productive long-term relationships with all assign accounts, and manage all reporting and presentation needs for RFP's.
  • Manage a portfolio of accounts end to end RFP program execution inclusive of pricing, contracting, process and technology solutions.
  • Manage the daily correspondence from assign practices with keeping doctor/patient confidentiality under consideration along with HIPPA regulations.
  • Deliver exceptional customer service to hospital accounts and internal sales representatives in accordance to revenue recognition policies and HIPAA regulations.
  • Experience with CMS 1500 and UB-04 claims using HCPC/CPT codes as well as NDC codes
  • Monitor CMS and real time aux codes.
  • Show more

Billing associate vs account specialist skills

Common billing associate skills
  • Patients, 15%
  • Customer Service, 12%
  • Data Entry, 11%
  • Medical Billing, 5%
  • Insurance Billing, 3%
  • Billing Inquiries, 3%
Common account specialist skills
  • Customer Service, 25%
  • Patients, 13%
  • Account Management, 6%
  • PowerPoint, 4%
  • Data Entry, 4%
  • Catheter, 3%

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