Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between billing associates and account specialists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a billing associate, becoming an account specialist takes usually requires 6-12 months. Additionally, an account specialist has an average salary of $42,586, which is higher than the $34,612 average annual salary of a billing associate.
The top three skills for a billing associate include patients, customer service and data entry. The most important skills for an account specialist are customer service, patients, and account management.
| Billing Associate | Account Specialist | |
| Yearly salary | $34,612 | $42,586 |
| Hourly rate | $16.64 | $20.47 |
| Growth rate | -3% | -8% |
| Number of jobs | 23,835 | 116,010 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 43% | Bachelor's Degree, 54% |
| Average age | 46 | 46 |
| Years of experience | 2 | 12 |
A billing associate is responsible for processing payments and invoices for customers and ensuring accurate financial reports for auditing purposes. Billing associates utilize the business' accounting systems to monitor billing transactions and resolve account discrepancies accordingly. They also update customer records in the database, post payments timely, and escalate outstanding bills to the supervisor for resolution. A billing associate reaches out to the clients and customers for payment responsibility and respond to the inquiries and concerns they may have.
An account specialist is responsible for reaching out to customers or potential clients through calls, emails, and other forms of correspondence to secure sales and strengthen business relations. An account specialist may also perform other tasks such as arranging appointment schedules with clients, providing price quotes and responding to further inquiries, process orders, generating sales leads, and handling complaints and resolving issues. Furthermore, an account specialist may also be involved in developing strategies, finding new opportunities, producing and completing necessary documents, and preparing reports, all in adherence to the company's policies and regulations.
Billing associates and account specialists have different pay scales, as shown below.
| Billing Associate | Account Specialist | |
| Average salary | $34,612 | $42,586 |
| Salary range | Between $27,000 And $42,000 | Between $28,000 And $62,000 |
| Highest paying City | Vancouver, WA | Washington, DC |
| Highest paying state | Washington | Virginia |
| Best paying company | Huron Consulting Group | Microsoft |
| Best paying industry | Technology | Finance |
There are a few differences between a billing associate and an account specialist in terms of educational background:
| Billing Associate | Account Specialist | |
| Most common degree | Bachelor's Degree, 43% | Bachelor's Degree, 54% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | - |
Here are the differences between billing associates' and account specialists' demographics:
| Billing Associate | Account Specialist | |
| Average age | 46 | 46 |
| Gender ratio | Male, 20.6% Female, 79.4% | Male, 32.2% Female, 67.8% |
| Race ratio | Black or African American, 10.7% Unknown, 4.4% Hispanic or Latino, 18.5% Asian, 7.6% White, 58.0% American Indian and Alaska Native, 0.9% | Black or African American, 13.2% Unknown, 4.1% Hispanic or Latino, 17.8% Asian, 3.7% White, 60.8% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 7% | 8% |