Billing associate vs billing representative

The differences between billing associates and billing representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a billing associate and a billing representative. Additionally, a billing representative has an average salary of $35,002, which is higher than the $34,612 average annual salary of a billing associate.

The top three skills for a billing associate include patients, customer service and data entry. The most important skills for a billing representative are patients, customer service, and data entry.

Billing associate vs billing representative overview

	Billing Associate	Billing Representative
Yearly salary	$34,612	$35,002
Hourly rate	$16.64	$16.83
Growth rate	-3%	-3%
Number of jobs	23,835	95,425
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 43%	Bachelor's Degree, 30%
Average age	46	46
Years of experience	2	2

What does a billing associate do?

A billing associate is responsible for processing payments and invoices for customers and ensuring accurate financial reports for auditing purposes. Billing associates utilize the business' accounting systems to monitor billing transactions and resolve account discrepancies accordingly. They also update customer records in the database, post payments timely, and escalate outstanding bills to the supervisor for resolution. A billing associate reaches out to the clients and customers for payment responsibility and respond to the inquiries and concerns they may have.

What does a billing representative do?

A billing representative assists with the overall operations of the organization's billing department. Billing representatives post payments timely on the database, update account statements, generate financial reports, release invoices, and resolve account discrepancies. They also perform client accounts reconciliation as needed, monitor account receivables, review overdated balance, and notify clients of payment updates to ensure accurate and timely billing. A billing representative must have strong analytical and communication skills to manage clients' accounts, as well as comprehensive knowledge on the accounting industry to explain the payment terms and policies of an organization to a client.

Billing associate vs billing representative salary

Billing associates and billing representatives have different pay scales, as shown below.

	Billing Associate	Billing Representative
Average salary	$34,612	$35,002
Salary range	Between $27,000 And $42,000	Between $28,000 And $42,000
Highest paying City	Vancouver, WA	Worcester, MA
Highest paying state	Washington	Massachusetts
Best paying company	Huron Consulting Group	Relevante
Best paying industry	Technology	Technology

Differences between billing associate and billing representative education

There are a few differences between a billing associate and a billing representative in terms of educational background:

	Billing Associate	Billing Representative
Most common degree	Bachelor's Degree, 43%	Bachelor's Degree, 30%
Most common major	Business	Business
Most common college	University of Pennsylvania	Stanford University

Billing associate vs billing representative demographics

Here are the differences between billing associates' and billing representatives' demographics:

	Billing Associate	Billing Representative
Average age	46	46
Gender ratio	Male, 20.6% Female, 79.4%	Male, 15.7% Female, 84.3%
Race ratio	Black or African American, 10.7% Unknown, 4.4% Hispanic or Latino, 18.5% Asian, 7.6% White, 58.0% American Indian and Alaska Native, 0.9%	Black or African American, 10.4% Unknown, 4.3% Hispanic or Latino, 19.9% Asian, 7.3% White, 57.2% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between billing associate and billing representative duties and responsibilities

Billing associate example responsibilities.

Manage the submission and reimbursement of claims bill to insurance companies using ICD-9 coding.
Accept and process healthcare claims and confidential medical records; verify patient eligibility and manage the Medicare and Medicaid billing process.
Verify correct ICD-9 and CPT codes for a variety of specialties submission of electronic claims to clearinghouse.
Ensure appropriate medical terminology and HIPAA compliance for all claims entry/online submissions, payment posting, insurance and patient aging.
Help office transition from patient charts to new EMR system.
Scan in all documents to EMR routing reports and labs to ordering physicians.

Billing representative example responsibilities.

Manage software programs for MSP accounts, monthly billing and EMC file transfers to Medicare.
Accept and process healthcare claims and confidential medical records; verify patient eligibility and manage the Medicare and Medicaid billing process.
Process orders in compliance with Medicare, Medicaid and private insurance verification guidelines; confirming customer's eligibility and insurance coverage.
Verify insurance eligibility for schedule appointments, and verify cash pricing for private pay patients who request cost by CPT code.
Submit and receive Medicare and Medicaid claims electronically on a daily basis.
Utilize extensive computer skills and coding knowledge to produce and submit physical therapy and occupational therapy claims through medicaid and medicare.

Billing associate vs billing representative skills

Common billing associate skills

Patients, 15%
Customer Service, 12%
Data Entry, 11%
Medical Billing, 5%
Insurance Billing, 3%
Billing Inquiries, 3%

Common billing representative skills

Patients, 18%
Customer Service, 13%
Data Entry, 6%
Medical Billing, 5%
Medicaid, 5%
Patient Accounts, 4%

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Office and Administrative Industry
Billing Associate
Billing Associate vs Billing Representative

Updated January 8, 2025

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