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The differences between billing associates and payment processors can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a billing associate, becoming a payment processor takes usually requires 4-6 years. Additionally, a billing associate has an average salary of $34,612, which is higher than the $34,030 average annual salary of a payment processor.
The top three skills for a billing associate include patients, customer service and data entry. The most important skills for a payment processor are customer service, patients, and data entry.
| Billing Associate | Payment Processor | |
| Yearly salary | $34,612 | $34,030 |
| Hourly rate | $16.64 | $16.36 |
| Growth rate | -3% | -5% |
| Number of jobs | 23,835 | 33,161 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 43% | Bachelor's Degree, 35% |
| Average age | 46 | 51 |
| Years of experience | 2 | 6 |
A billing associate is responsible for processing payments and invoices for customers and ensuring accurate financial reports for auditing purposes. Billing associates utilize the business' accounting systems to monitor billing transactions and resolve account discrepancies accordingly. They also update customer records in the database, post payments timely, and escalate outstanding bills to the supervisor for resolution. A billing associate reaches out to the clients and customers for payment responsibility and respond to the inquiries and concerns they may have.
A payment processor is responsible for managing and informing the clients of their payment obligations for the services offered by a financial institution or other related organizations. Payment processors record transactions and ensure the timely completion of account statements. They discuss the terms and conditions of the service contract with the clients and respond to their inquiries and concerns. A payment processor must have excellent communication and organizational skills, especially in coming up with repayment plans and solutions for clients who are not able to pay services in time.
Billing associates and payment processors have different pay scales, as shown below.
| Billing Associate | Payment Processor | |
| Average salary | $34,612 | $34,030 |
| Salary range | Between $27,000 And $42,000 | Between $27,000 And $42,000 |
| Highest paying City | Vancouver, WA | San Jose, CA |
| Highest paying state | Washington | Alaska |
| Best paying company | Huron Consulting Group | University of California, Berkeley |
| Best paying industry | Technology | Insurance |
There are a few differences between a billing associate and a payment processor in terms of educational background:
| Billing Associate | Payment Processor | |
| Most common degree | Bachelor's Degree, 43% | Bachelor's Degree, 35% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between billing associates' and payment processors' demographics:
| Billing Associate | Payment Processor | |
| Average age | 46 | 51 |
| Gender ratio | Male, 20.6% Female, 79.4% | Male, 21.5% Female, 78.5% |
| Race ratio | Black or African American, 10.7% Unknown, 4.4% Hispanic or Latino, 18.5% Asian, 7.6% White, 58.0% American Indian and Alaska Native, 0.9% | Black or African American, 6.8% Unknown, 4.0% Hispanic or Latino, 14.5% Asian, 6.6% White, 67.4% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 7% | 7% |