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Billing associate vs payment processor

The differences between billing associates and payment processors can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a billing associate, becoming a payment processor takes usually requires 4-6 years. Additionally, a billing associate has an average salary of $34,612, which is higher than the $34,030 average annual salary of a payment processor.

The top three skills for a billing associate include patients, customer service and data entry. The most important skills for a payment processor are customer service, patients, and data entry.

Billing associate vs payment processor overview

Billing AssociatePayment Processor
Yearly salary$34,612$34,030
Hourly rate$16.64$16.36
Growth rate-3%-5%
Number of jobs23,83533,161
Job satisfaction--
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 35%
Average age4651
Years of experience26

What does a billing associate do?

A billing associate is responsible for processing payments and invoices for customers and ensuring accurate financial reports for auditing purposes. Billing associates utilize the business' accounting systems to monitor billing transactions and resolve account discrepancies accordingly. They also update customer records in the database, post payments timely, and escalate outstanding bills to the supervisor for resolution. A billing associate reaches out to the clients and customers for payment responsibility and respond to the inquiries and concerns they may have.

What does a payment processor do?

A payment processor is responsible for managing and informing the clients of their payment obligations for the services offered by a financial institution or other related organizations. Payment processors record transactions and ensure the timely completion of account statements. They discuss the terms and conditions of the service contract with the clients and respond to their inquiries and concerns. A payment processor must have excellent communication and organizational skills, especially in coming up with repayment plans and solutions for clients who are not able to pay services in time.

Billing associate vs payment processor salary

Billing associates and payment processors have different pay scales, as shown below.

Billing AssociatePayment Processor
Average salary$34,612$34,030
Salary rangeBetween $27,000 And $42,000Between $27,000 And $42,000
Highest paying CityVancouver, WASan Jose, CA
Highest paying stateWashingtonAlaska
Best paying companyHuron Consulting GroupUniversity of California, Berkeley
Best paying industryTechnologyInsurance

Differences between billing associate and payment processor education

There are a few differences between a billing associate and a payment processor in terms of educational background:

Billing AssociatePayment Processor
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 35%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Billing associate vs payment processor demographics

Here are the differences between billing associates' and payment processors' demographics:

Billing AssociatePayment Processor
Average age4651
Gender ratioMale, 20.6% Female, 79.4%Male, 21.5% Female, 78.5%
Race ratioBlack or African American, 10.7% Unknown, 4.4% Hispanic or Latino, 18.5% Asian, 7.6% White, 58.0% American Indian and Alaska Native, 0.9%Black or African American, 6.8% Unknown, 4.0% Hispanic or Latino, 14.5% Asian, 6.6% White, 67.4% American Indian and Alaska Native, 0.6%
LGBT Percentage7%7%

Differences between billing associate and payment processor duties and responsibilities

Billing associate example responsibilities.

  • Manage the submission and reimbursement of claims bill to insurance companies using ICD-9 coding.
  • Accept and process healthcare claims and confidential medical records; verify patient eligibility and manage the Medicare and Medicaid billing process.
  • Verify correct ICD-9 and CPT codes for a variety of specialties submission of electronic claims to clearinghouse.
  • Ensure appropriate medical terminology and HIPAA compliance for all claims entry/online submissions, payment posting, insurance and patient aging.
  • Help office transition from patient charts to new EMR system.
  • Scan in all documents to EMR routing reports and labs to ordering physicians.
  • Show more

Payment processor example responsibilities.

  • Manage and review all incoming discounts and electronic contractual adjustments for accuracy per the negotiated Medicaid and Medicare contracts ;.
  • Maintain daily transactions for customer payments and various bank accounts using Quickbooks to track transactions.
  • Prepare and print all reports for EDI processing.
  • Maintain client customer confidentiality and HIPAA regulations with all data handling and transfers.
  • Uphold and reinforce compliance with hospital policies and federal regulations such as HIPAA.
  • Investigate and take corrective action regarding invoices reject by system or through EDI.
  • Show more

Billing associate vs payment processor skills

Common billing associate skills
  • Patients, 15%
  • Customer Service, 12%
  • Data Entry, 11%
  • Medical Billing, 5%
  • Insurance Billing, 3%
  • Billing Inquiries, 3%
Common payment processor skills
  • Customer Service, 15%
  • Patients, 10%
  • Data Entry, 10%
  • ACH, 8%
  • Phone Calls, 5%
  • Credit Card Payments, 4%

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