Business account leader vs home service consultant

Differences between business account leader and home service consultant duties and responsibilities

Business account leader example responsibilities.

• Manage AR conversion planning and cutover preparation.
• Manage day-to-day activity of client relate projects including IP voice, MPLS infrastructures and CPE implementations in a deadline-orient high-pressure environment.
• Track and report team metrics through Salesforce, IfByPhone and Gooddata to identify areas of improvement.
• Coordinate AR development object testing and revisions to specifications.
• Manage sales funnel by utilizing SalesForce to analyze and manage pipeline activity as well as monitored sales activity against assign quotas.
• Establish a solid relationship with Costco to improve service and fix problems that can affect service in the future.
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Home service consultant example responsibilities.

• Achieve high sales percentage with consultative, value-focuse customer service approach.
• Utilize CRM systems to effectively manage accounts; leverage competitor and market intelligence to drive offer posture and capture competitor accounts.
• Position apply for are window sales rep, however are assigned to HVAC sales dept.
• Conduct market research and cold calls to identify prospective area homeowners and schedule in-home presentations.
• Work closely with senior management to address future goals, objectives, and reporting.
• Understand and be able to walk customer through different TV, internet, and home security portals.
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