Business account leader vs navigator

Differences between business account leader and navigator duties and responsibilities

Business account leader example responsibilities.

• Manage AR conversion planning and cutover preparation.
• Manage day-to-day activity of client relate projects including IP voice, MPLS infrastructures and CPE implementations in a deadline-orient high-pressure environment.
• Track and report team metrics through Salesforce, IfByPhone and Gooddata to identify areas of improvement.
• Coordinate AR development object testing and revisions to specifications.
• Manage sales funnel by utilizing SalesForce to analyze and manage pipeline activity as well as monitored sales activity against assign quotas.
• Establish a solid relationship with Costco to improve service and fix problems that can affect service in the future.
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Navigator example responsibilities.

• Utilize EMR data to identify patients with low back pain and determine patient eligibility.
• Provide tours and information to families considering rehabilitation at PAM.
• Provide assessment, counseling and case management to patients receiving abnormal breast imaging and malignant biopsy results.
• Advise patients on appropriate protocols for maintaining good health habits and assist patients in receiving update medication adherence.
• Provide rehabilitation, employment and training resources for eligible participants to encourage continuing participation in the labor force.
• Staff daily referrals with hospital staff to discuss medical conditions and reviewing medical charts for need Medicaid and disability applications.
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