Business intelligence systems manager vs engagement manager

Differences between business intelligence systems manager and engagement manager duties and responsibilities

Business intelligence systems manager example responsibilities.

• Lead projects with responsibilities for the architecture, implementation and administration of data warehouse and repository technical environments.
• Create the BI/DW road map to reconcile ETL processes to use one common application and redesign process to optimize performance.
• Learned SharePoint 2010/2013 and implement global requests for new sites or enhancement.
• Direct the operation of state-of-the-art, UNIX base systems to ensure time-sensitive reporting on events of particular interest to national consumers.
• Produce numerous Essbase cube-base solutions to provide corporate and field users access to critical data formerly only available in PDF format.

Engagement manager example responsibilities.

• Lead implementation services team for ITSM SaaS solution through deployment of ServiceNow.
• Create and manage project plan & schedule; monitor project status throughout the SDLC.
• Manage customer interactions and relationship building with support staff, managers, and c-level executives.
• Manage all the environments and play key role performance test SME for the entire program.
• Lead the sale and implementation of leading edge technologies with a specialization in CRM and portal applications.
• Lead efforts and implement compliance programs establishing compliance with GAAP; IFRS, FERC, and other regulatory reporting.
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