Business intelligence systems manager vs service delivery manager

Differences between business intelligence systems manager and service delivery manager duties and responsibilities

Business intelligence systems manager example responsibilities.

• Lead projects with responsibilities for the architecture, implementation and administration of data warehouse and repository technical environments.
• Create the BI/DW road map to reconcile ETL processes to use one common application and redesign process to optimize performance.
• Learned SharePoint 2010/2013 and implement global requests for new sites or enhancement.
• Direct the operation of state-of-the-art, UNIX base systems to ensure time-sensitive reporting on events of particular interest to national consumers.
• Produce numerous Essbase cube-base solutions to provide corporate and field users access to critical data formerly only available in PDF format.

Service delivery manager example responsibilities.

• Manage and maintain VCE Vblock, Cisco networking, EMC storage, and VMware server / desktop infrastructure.
• Manage internal global IPVPN network services, comprise of approximately 1.6K routers / switches / Wi-Fi access points.
• Manage the back office PBX for VoIP customers which includes porting of phones and ordering new hardware from 3rd party vendors.
• Leverage the SDLC incremental release model to manage the design and implementation of a new integrate billing and check processing system.
• Manage and execute ERP implementation and optimization work.
• Manage virtualization of two data centers and 72 disparate satellite locations.
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