Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between call center directors and assistant project managers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a call center director has an average salary of $92,968, which is higher than the $76,020 average annual salary of an assistant project manager.
The top three skills for a call center director include customer satisfaction, outbound calls and continuous improvement. The most important skills for an assistant project manager are project management, construction management, and general contractors.
| Call Center Director | Assistant Project Manager | |
| Yearly salary | $92,968 | $76,020 |
| Hourly rate | $44.70 | $36.55 |
| Growth rate | 6% | -2% |
| Number of jobs | 56,916 | 119,279 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 68% | Bachelor's Degree, 68% |
| Average age | 47 | 47 |
| Years of experience | - | - |
A call center director spearheads and oversees the operations of a call center. They have the authority to set goals and timelines, establish budgets and guidelines, streamline procedures and programs, and make decisions in pursuit of the company's short and long-term goals. They also coordinate with internal and external parties, ensuring to build strong relationships with key clients and business partners. Moreover, as a call center director, it is their responsibility to lead and encourage employees to reach goals while implementing the company's policies and standards.
An assistant project manager is an individual who works directly under a project manager to support the planning and execution of projects. Associate project managers keep track of a project's progress and communicate with stakeholders about project needs and goals. They help procure materials and other essential items to meet project goals and avoid delays in completing a project. They are also responsible for resolving complex issues that arise in a project.
Call center directors and assistant project managers have different pay scales, as shown below.
| Call Center Director | Assistant Project Manager | |
| Average salary | $92,968 | $76,020 |
| Salary range | Between $55,000 And $156,000 | Between $55,000 And $104,000 |
| Highest paying City | - | San Francisco, CA |
| Highest paying state | - | Connecticut |
| Best paying company | - | Square Enix |
| Best paying industry | - | Technology |
There are a few differences between a call center director and an assistant project manager in terms of educational background:
| Call Center Director | Assistant Project Manager | |
| Most common degree | Bachelor's Degree, 68% | Bachelor's Degree, 68% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Southern California |
Here are the differences between call center directors' and assistant project managers' demographics:
| Call Center Director | Assistant Project Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 62.2% Female, 37.8% | Male, 65.5% Female, 34.5% |
| Race ratio | Black or African American, 7.9% Unknown, 4.7% Hispanic or Latino, 13.2% Asian, 7.5% White, 66.1% American Indian and Alaska Native, 0.7% | Black or African American, 7.5% Unknown, 4.7% Hispanic or Latino, 12.6% Asian, 8.9% White, 65.6% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 10% | 10% |