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The differences between call center directors and internship directors can be seen in a few details. Each job has different responsibilities and duties. Additionally, a call center director has an average salary of $92,968, which is higher than the $62,518 average annual salary of an internship director.
The top three skills for a call center director include customer satisfaction, outbound calls and continuous improvement. The most important skills for an internship director are internship program, alumni, and financial statements.
| Call Center Director | Internship Director | |
| Yearly salary | $92,968 | $62,518 |
| Hourly rate | $44.70 | $30.06 |
| Growth rate | 6% | -8% |
| Number of jobs | 56,916 | 64,942 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 68% | Bachelor's Degree, 75% |
| Average age | 47 | 47 |
| Years of experience | - | - |
A call center director spearheads and oversees the operations of a call center. They have the authority to set goals and timelines, establish budgets and guidelines, streamline procedures and programs, and make decisions in pursuit of the company's short and long-term goals. They also coordinate with internal and external parties, ensuring to build strong relationships with key clients and business partners. Moreover, as a call center director, it is their responsibility to lead and encourage employees to reach goals while implementing the company's policies and standards.
An internship director is responsible for supporting the organization's director by observing and monitoring business operations, reviewing the project management of every department to meet the successful project deliverables. Internship directors shadow each department's head, and even employees, to understand complex processes and recommend strategic solutions to maximize productivity and deliver high-quality services to the clients. They also perform administrative and clerical duties under the supervision of a director. An internship director may also serve as a liaison between the employees and higher management to address their inquiries and concerns.
Call center directors and internship directors have different pay scales, as shown below.
| Call Center Director | Internship Director | |
| Average salary | $92,968 | $62,518 |
| Salary range | Between $55,000 And $156,000 | Between $40,000 And $96,000 |
| Highest paying City | - | New York, NY |
| Highest paying state | - | Connecticut |
| Best paying company | - | Oceaneering |
| Best paying industry | - | Government |
There are a few differences between a call center director and an internship director in terms of educational background:
| Call Center Director | Internship Director | |
| Most common degree | Bachelor's Degree, 68% | Bachelor's Degree, 75% |
| Most common major | Business | Kinesiology |
| Most common college | University of Pennsylvania | University of Southern California |
Here are the differences between call center directors' and internship directors' demographics:
| Call Center Director | Internship Director | |
| Average age | 47 | 47 |
| Gender ratio | Male, 62.2% Female, 37.8% | Male, 46.1% Female, 53.9% |
| Race ratio | Black or African American, 7.9% Unknown, 4.7% Hispanic or Latino, 13.2% Asian, 7.5% White, 66.1% American Indian and Alaska Native, 0.7% | Black or African American, 7.5% Unknown, 4.7% Hispanic or Latino, 12.5% Asian, 8.9% White, 65.8% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 10% | 10% |