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Captioning assistant vs customer service administrative assistant

The differences between captioning assistants and customer service administrative assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a captioning assistant and a customer service administrative assistant. Additionally, a customer service administrative assistant has an average salary of $33,741, which is higher than the $32,419 average annual salary of a captioning assistant.

The top three skills for a captioning assistant include voice recognition software, quality standards and error rate. The most important skills for a customer service administrative assistant are data entry, purchase orders, and payroll.

Captioning assistant vs customer service administrative assistant overview

Captioning AssistantCustomer Service Administrative Assistant
Yearly salary$32,419$33,741
Hourly rate$15.59$16.22
Growth rate-8%-8%
Number of jobs26,80293,535
Job satisfaction4-
Most common degreeBachelor's Degree, 39%Bachelor's Degree, 38%
Average age5050
Years of experience22

Captioning assistant vs customer service administrative assistant salary

Captioning assistants and customer service administrative assistants have different pay scales, as shown below.

Captioning AssistantCustomer Service Administrative Assistant
Average salary$32,419$33,741
Salary rangeBetween $24,000 And $42,000Between $28,000 And $40,000
Highest paying CitySyracuse, NYEverett, WA
Highest paying stateHawaiiWashington
Best paying companyHyatt HotelsUline
Best paying industryNon ProfitsFinance

Differences between captioning assistant and customer service administrative assistant education

There are a few differences between a captioning assistant and a customer service administrative assistant in terms of educational background:

Captioning AssistantCustomer Service Administrative Assistant
Most common degreeBachelor's Degree, 39%Bachelor's Degree, 38%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaWestern Carolina University

Captioning assistant vs customer service administrative assistant demographics

Here are the differences between captioning assistants' and customer service administrative assistants' demographics:

Captioning AssistantCustomer Service Administrative Assistant
Average age5050
Gender ratioMale, 33.8% Female, 66.2%Male, 10.7% Female, 89.3%
Race ratioBlack or African American, 9.6% Unknown, 3.9% Hispanic or Latino, 15.4% Asian, 3.9% White, 66.4% American Indian and Alaska Native, 0.7%Black or African American, 9.2% Unknown, 3.9% Hispanic or Latino, 16.0% Asian, 3.8% White, 66.4% American Indian and Alaska Native, 0.7%
LGBT Percentage6%6%

Differences between captioning assistant and customer service administrative assistant duties and responsibilities

Captioning assistant example responsibilities.

  • Generate, revise and proofread legal documents for all managing partners and associates.
  • Manage a team of CAs, perform monthly timings, go over attendance and performance statistics with CAs
  • Manage fireworks inventory through QuickBooks and process customer wholesale orders.
  • Acquire better hand eye coordination, and faster wpm.
  • Maintain HIPAA, FCC and company privacy requirements by following all processes, procedures, and provisions provide.
  • Provide telephone captions to the deaf and hard of hearing communities, abide by FCC regulations and confidentiality of clients
  • Show more

Customer service administrative assistant example responsibilities.

  • Manage customers' database accounts and records, perform customer verification and process applications, orders and requests utilizing QuickBooks.
  • Provide support to accounting personnel with data entry into QuickBooks and document processing
  • Coordinate with clients, vendors, lawyers, CPA, and other employees.
  • Edited/Maintain the official Herzing program and course outlines on the Herzing SharePoint intranet site.
  • Provide outstanding administrative support to the third partner, while establishing and coordinating overall departmental functionality of 16 staff CPA team.
  • Assist manager with development of PowerPoint presentations for prospective customers.
  • Show more

Captioning assistant vs customer service administrative assistant skills

Common captioning assistant skills
  • Voice Recognition Software, 25%
  • Quality Standards, 14%
  • Error Rate, 13%
  • WPM, 11%
  • Phone Conversations, 11%
  • Technical Issues, 8%
Common customer service administrative assistant skills
  • Data Entry, 24%
  • Purchase Orders, 6%
  • Payroll, 6%
  • Scheduling Appointments, 5%
  • Front Desk, 3%
  • Travel Arrangements, 3%

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