Cash office associate vs retail cashier

The differences between cash office associates and retail cashiers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a cash office associate has an average salary of $32,478, which is higher than the $29,009 average annual salary of a retail cashier.

The top three skills for a cash office associate include customer service, sales floor and front end. The most important skills for a retail cashier are customer service, cleanliness, and front end.

Cash office associate vs retail cashier overview

	Cash Office Associate	Retail Cashier
Yearly salary	$32,478	$29,009
Hourly rate	$15.61	$13.95
Growth rate	-10%	-10%
Number of jobs	35,858	440,543
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 38%	High School Diploma, 43%
Average age	34	34
Years of experience	-	-

What does a cash office associate do?

A cash office associate is in charge of handling cash transactions in an organization, such as collecting payments and processing money orders. There are also times when a cash office associate must make check or cash deposits, keep funds in secure places, balance cash drawers, and conduct assessments or audits. Moreover, they are also responsible for keeping accurate records of all cash transactions, producing reports for managers regularly. In some companies, a cash office associate can have the task of investigating financial irregularities or inconsistencies.

What does a retail cashier do?

A retail cashier is an employee who scans products and processes cash payments between the retail store and its customers. Retail cashiers must provide excellent customer service that can include greeting customers, directing customer inquiries to the appropriate party, and informing customers about the services available. They often train new cashiers or retail workers and assist in the maintenance of storefront and retail displays. Retail cashiers also assist in counting money and perform audits of cash intake or cash drawers.

Cash office associate vs retail cashier salary

Cash office associates and retail cashiers have different pay scales, as shown below.

	Cash Office Associate	Retail Cashier
Average salary	$32,478	$29,009
Salary range	Between $16,000 And $63,000	Between $23,000 And $35,000
Highest paying City	-	San Jose, CA
Highest paying state	-	Alaska
Best paying company	-	Il Fornaio
Best paying industry	-	Hospitality

Differences between cash office associate and retail cashier education

There are a few differences between a cash office associate and a retail cashier in terms of educational background:

	Cash Office Associate	Retail Cashier
Most common degree	Bachelor's Degree, 38%	High School Diploma, 43%
Most common major	Business	Business
Most common college	-	-

Cash office associate vs retail cashier demographics

Here are the differences between cash office associates' and retail cashiers' demographics:

	Cash Office Associate	Retail Cashier
Average age	34	34
Gender ratio	Male, 15.3% Female, 84.7%	Male, 23.7% Female, 76.3%
Race ratio	Black or African American, 9.9% Unknown, 5.1% Hispanic or Latino, 18.8% Asian, 7.6% White, 57.7% American Indian and Alaska Native, 0.9%	Black or African American, 9.4% Unknown, 5.4% Hispanic or Latino, 21.8% Asian, 7.7% White, 54.7% American Indian and Alaska Native, 1.0%
LGBT Percentage	5%	5%

Differences between cash office associate and retail cashier duties and responsibilities

Cash office associate example responsibilities.

Maintain a clean and orderly checkout area and accomplish other general cleaning duties, such as mopping floors and emptying garbage.
Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
Take part in company competitions, upselling tickets and concessions.
Check out jewelry, shoe and accessory customer at jewelry counter.
Assist customers with their groceries whether it be bagging, locating or returning.
Balance office funds to reports; adjust to match as needed from errors make at POS terminals.

Retail cashier example responsibilities.

Manage jewelry stock and inventory balances accurately.
Display knowledge concerning cash, checks, EBT, WIC, debit and credit card transactions.
Assist customers in getting groceries to cars and everyday transactions, such as cashiering and maintenance.
Follow procedures handling cash, checks, coupons, gift certificates, food stamps and WIC vouchers.
Install sound systems, steering systems, port-holes, hatches, swim decks, ladders, and windshields.
Perform POS transactions as a front-end operations cashier, as well as credit card and extend product services enrollment.

Cash office associate vs retail cashier skills

Common cash office associate skills

Customer Service, 26%
Sales Floor, 9%
Front End, 9%
POS, 6%
Loss Prevention, 5%
Cash Drawers, 4%

Common retail cashier skills

Customer Service, 21%
Cleanliness, 19%
Front End, 11%
Math, 8%
Basic Math, 6%
Retail Sales, 5%

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Cash Office Associate
Cash Office Associate vs Retail Cashier

Updated January 8, 2025

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