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The differences between center managers and banking center managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a center manager, becoming a banking center manager takes usually requires 6-8 years. Additionally, a banking center manager has an average salary of $128,585, which is higher than the $56,284 average annual salary of a center manager.
The top three skills for a center manager include patients, OSHA and patient care. The most important skills for a banking center manager are business development, bank products, and bank policies.
| Center Manager | Banking Center Manager | |
| Yearly salary | $56,284 | $128,585 |
| Hourly rate | $27.06 | $61.82 |
| Growth rate | 6% | 17% |
| Number of jobs | 278,683 | 87,078 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 70% |
| Average age | 44 | 46 |
| Years of experience | 6 | 8 |
A call center manager is an individual who is responsible for managing and supervising call center employees. Call center managers are required to identify and solve call center problems as well as communicate with dissatisfied customers to find a satisfactory solution. They assist in the hiring and training of new and qualified call center candidates. Call center managers must also possess exceptional talents such as excellent interpersonal traits, customer service, and good conflict resolution skills.
A banking center manager is responsible for monitoring bank operations, auditing financial transactions, and ensuring that the banking staff provides the highest customer service for their clients. Banking center managers assist the team members in responding to the customers' inquiries and concerns regarding the financial options they offer, opening accounts, selling financial instruments, and resolving transactional complaints. A banking center manager must have excellent communication and analytical skills, especially in developing banking solutions that would increase the bank's reliability to the customers.
Center managers and banking center managers have different pay scales, as shown below.
| Center Manager | Banking Center Manager | |
| Average salary | $56,284 | $128,585 |
| Salary range | Between $35,000 And $90,000 | Between $95,000 And $173,000 |
| Highest paying City | Jersey City, NJ | - |
| Highest paying state | New Jersey | - |
| Best paying company | Capgemini | - |
| Best paying industry | Technology | - |
There are a few differences between a center manager and a banking center manager in terms of educational background:
| Center Manager | Banking Center Manager | |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 70% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between center managers' and banking center managers' demographics:
| Center Manager | Banking Center Manager | |
| Average age | 44 | 46 |
| Gender ratio | Male, 47.7% Female, 52.3% | Male, 47.0% Female, 53.0% |
| Race ratio | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.3% Asian, 6.4% White, 67.2% American Indian and Alaska Native, 0.5% | Black or African American, 7.7% Unknown, 4.1% Hispanic or Latino, 14.7% Asian, 9.3% White, 63.9% American Indian and Alaska Native, 0.3% |
| LGBT Percentage | 10% | 11% |