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The differences between center managers and store managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a center manager and a store manager. Additionally, a center manager has an average salary of $56,284, which is higher than the $46,950 average annual salary of a store manager.
The top three skills for a center manager include patients, OSHA and patient care. The most important skills for a store manager are store management, retail store, and customer service.
| Center Manager | Store Manager | |
| Yearly salary | $56,284 | $46,950 |
| Hourly rate | $27.06 | $22.57 |
| Growth rate | 6% | 6% |
| Number of jobs | 278,683 | 446,127 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 48% |
| Average age | 44 | 44 |
| Years of experience | 6 | 6 |
A call center manager is an individual who is responsible for managing and supervising call center employees. Call center managers are required to identify and solve call center problems as well as communicate with dissatisfied customers to find a satisfactory solution. They assist in the hiring and training of new and qualified call center candidates. Call center managers must also possess exceptional talents such as excellent interpersonal traits, customer service, and good conflict resolution skills.
A store manager is responsible for monitoring the daily operations, making sure of its smooth and efficient performance with the best services provided to the customers. Store managers' duty also includes tracking the budget of the store to ensure that all expenses are meeting the sales goals. A store manager must also be able to plan and share strategies to boost sales performance and provide the needed support for the employees by communicating with them regularly, listening on suggestions, and taking necessary actions for complaints as required.
Center managers and store managers have different pay scales, as shown below.
| Center Manager | Store Manager | |
| Average salary | $56,284 | $46,950 |
| Salary range | Between $35,000 And $90,000 | Between $30,000 And $73,000 |
| Highest paying City | Jersey City, NJ | Washington, DC |
| Highest paying state | New Jersey | Delaware |
| Best paying company | Capgemini | Meta |
| Best paying industry | Technology | Manufacturing |
There are a few differences between a center manager and a store manager in terms of educational background:
| Center Manager | Store Manager | |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 48% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between center managers' and store managers' demographics:
| Center Manager | Store Manager | |
| Average age | 44 | 44 |
| Gender ratio | Male, 47.7% Female, 52.3% | Male, 51.2% Female, 48.8% |
| Race ratio | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.3% Asian, 6.4% White, 67.2% American Indian and Alaska Native, 0.5% | Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.3% White, 67.6% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 10% | 10% |