Center supervisor vs regional supervisor

The differences between center supervisors and regional supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a center supervisor and a regional supervisor. Additionally, a regional supervisor has an average salary of $61,453, which is higher than the $39,359 average annual salary of a center supervisor.

The top three skills for a center supervisor include develop recommendations, OSHA and professional work. The most important skills for a regional supervisor are OSHA, customer satisfaction, and financial reports.

Center supervisor vs regional supervisor overview

	Center Supervisor	Regional Supervisor
Yearly salary	$39,359	$61,453
Hourly rate	$18.92	$29.54
Growth rate	6%	5%
Number of jobs	99,942	46,491
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 58%	Bachelor's Degree, 59%
Average age	47	47
Years of experience	6	6

What does a center supervisor do?

A call center supervisor is also called a contact center supervisor. Generally, supervisors take charge of handling call centers. They plan and enforce the strategies of the call center to ensure corporate goal compliance. Their duties involve setting performance and deadline goals and making sure that employees have a better understanding of their delegated tasks and duties. To become a good supervisor, one must develop skills in communication, mentorship, time management, adaptability, and decision-making.

What does a regional supervisor do?

The regional supervisor determines the operational practices of all stores in the area, making sure each runs smoothly, cleanly, complies with marketing and sales campaigns, and meets budget and sales goals. They run operations in a certain area and make sure that all activities and workers are working to achieve targets.

Center supervisor vs regional supervisor salary

Center supervisors and regional supervisors have different pay scales, as shown below.

	Center Supervisor	Regional Supervisor
Average salary	$39,359	$61,453
Salary range	Between $27,000 And $56,000	Between $40,000 And $92,000
Highest paying City	New York, NY	Tacoma, WA
Highest paying state	New York	Massachusetts
Best paying company	Gannett Fleming	Stryker
Best paying industry	Telecommunication	Technology

Differences between center supervisor and regional supervisor education

There are a few differences between a center supervisor and a regional supervisor in terms of educational background:

	Center Supervisor	Regional Supervisor
Most common degree	Bachelor's Degree, 58%	Bachelor's Degree, 59%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Center supervisor vs regional supervisor demographics

Here are the differences between center supervisors' and regional supervisors' demographics:

	Center Supervisor	Regional Supervisor
Average age	47	47
Gender ratio	Male, 54.1% Female, 45.9%	Male, 62.2% Female, 37.8%
Race ratio	Black or African American, 9.9% Unknown, 4.8% Hispanic or Latino, 18.7% Asian, 5.5% White, 60.5% American Indian and Alaska Native, 0.6%	Black or African American, 10.1% Unknown, 4.8% Hispanic or Latino, 17.6% Asian, 5.9% White, 60.9% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	8%

Differences between center supervisor and regional supervisor duties and responsibilities

Center supervisor example responsibilities.

Create reports to manage quality, production, error tracking, attendance & other KPIs.
Manage outbound scheduling of all line hauls to include courier, grind, and LTL shipments, and billing.
Assist in achieving and maintaining DoD certification and national accreditation equivalent.
Position and manage ammunition and weapon systems to ensure maximum economy of force.
Lead comprehensive training for each new volunteer or court-mandate worker regarding OSHA regulations and warehouse procedure.
Meet company KPIs for product quality.

Regional supervisor example responsibilities.

Oversee and manage regional online marketing accounts (Facebook, Craigslist, etc )
Manage payroll, supply and inventory control, profitably analysis and monthly management reporting.
Establish and manage the mid-Atlantic regional office of a privately own legal education company that provide educational services to law students.
Conduct training meetings for the territory and entire state by preparing PowerPoint presentations.
Review and design advertising copy for portfolio.
Create PowerPoint presentations for DC management regarding findings and opportunities for improvement.

Center supervisor vs regional supervisor skills

Common center supervisor skills

Develop Recommendations, 13%
OSHA, 7%
Professional Work, 7%
Patients, 6%
Employee Training, 5%
Performance Evaluations, 5%

Common regional supervisor skills

OSHA, 18%
Customer Satisfaction, 9%
Financial Reports, 6%
PowerPoint, 6%
Process Improvement, 6%
Payroll, 5%

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Center Supervisor
Center Supervisor vs Regional Supervisor

Updated January 8, 2025

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