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Chief service observer vs customer service leader

The differences between chief service observers and customer service leaders can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a chief service observer and a customer service leader. Additionally, a chief service observer has an average salary of $86,064, which is higher than the $33,791 average annual salary of a customer service leader.

Chief service observer vs customer service leader overview

Chief Service ObserverCustomer Service Leader
Yearly salary$86,064$33,791
Hourly rate$41.38$16.25
Growth rate7%-4%
Number of jobs24,277301,338
Job satisfaction--
Most common degreeMaster's Degree, 37%Bachelor's Degree, 39%
Average age4747
Years of experience66

Chief service observer vs customer service leader salary

Chief service observers and customer service leaders have different pay scales, as shown below.

Chief Service ObserverCustomer Service Leader
Average salary$86,064$33,791
Salary rangeBetween $60,000 And $123,000Between $27,000 And $41,000
Highest paying City-Tacoma, WA
Highest paying state-Washington
Best paying company-University of California, Berkeley
Best paying industry-Transportation

Differences between chief service observer and customer service leader education

There are a few differences between a chief service observer and a customer service leader in terms of educational background:

Chief Service ObserverCustomer Service Leader
Most common degreeMaster's Degree, 37%Bachelor's Degree, 39%
Most common majorBusinessBusiness
Most common collegeStanford UniversityCalifornia State University - Bakersfield

Chief service observer vs customer service leader demographics

Here are the differences between chief service observers' and customer service leaders' demographics:

Chief Service ObserverCustomer Service Leader
Average age4747
Gender ratioMale, 91.5% Female, 8.5%Male, 32.9% Female, 67.1%
Race ratioBlack or African American, 8.1% Unknown, 4.6% Hispanic or Latino, 12.9% Asian, 4.5% White, 69.3% American Indian and Alaska Native, 0.6%Black or African American, 10.6% Unknown, 4.7% Hispanic or Latino, 18.9% Asian, 5.3% White, 59.9% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between chief service observer and customer service leader duties and responsibilities

Chief service observer example responsibilities.

  • Manage domestic and international logistics operations for a plastics manufacturer with 4 warehouses , 2 manufacturing plants and 5 third-party warehouses.
  • Install and repair GPS and vehicle tracking systems.
  • Manage domestic and international logistics operations for a plastics manufacturer with 4 warehouses , 2 manufacturing plants and 5 third-party warehouses.
  • Gain extremely valuable customer service techniques through Toyota's various educational opportunities.

Customer service leader example responsibilities.

  • Interact extensively with customers to achieve timely issue resolution while maintaining high standards for dock organization and cleanliness.
  • Use of multiple computer programs like word, excel, PowerPoint, PowerBooks, spreadsheets, etc.
  • Assist owner with the testing and implementation of retail POS system; establish inventory, pricing, and hot key entry.
  • Maintain current knowledge of Kansas Medicaid guidelines and claims processing regulations.
  • Accommodate the medical needs of Medicaid and Molina beneficiaries within the immigrant community.
  • Provide training to client base including operating procedural upgrades to meet ISO certification standards.
  • Show more

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