Chief service observer vs customer service supervisor

The differences between chief service observers and customer service supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a chief service observer and a customer service supervisor. Additionally, a chief service observer has an average salary of $86,064, which is higher than the $38,792 average annual salary of a customer service supervisor.

Chief service observer vs customer service supervisor overview

	Chief Service Observer	Customer Service Supervisor
Yearly salary	$86,064	$38,792
Hourly rate	$41.38	$18.65
Growth rate	7%	-4%
Number of jobs	24,277	233,004
Job satisfaction	-	-
Most common degree	Master's Degree, 37%	Bachelor's Degree, 44%
Average age	47	47
Years of experience	6	6

Chief service observer vs customer service supervisor salary

Chief service observers and customer service supervisors have different pay scales, as shown below.

	Chief Service Observer	Customer Service Supervisor
Average salary	$86,064	$38,792
Salary range	Between $60,000 And $123,000	Between $27,000 And $53,000
Highest paying City	-	New York, NY
Highest paying state	-	Maryland
Best paying company	-	Schneider Electric Industrial Services
Best paying industry	-	Finance

Differences between chief service observer and customer service supervisor education

There are a few differences between a chief service observer and a customer service supervisor in terms of educational background:

	Chief Service Observer	Customer Service Supervisor
Most common degree	Master's Degree, 37%	Bachelor's Degree, 44%
Most common major	Business	Business
Most common college	Stanford University	California State University - Bakersfield

Chief service observer vs customer service supervisor demographics

Here are the differences between chief service observers' and customer service supervisors' demographics:

	Chief Service Observer	Customer Service Supervisor
Average age	47	47
Gender ratio	Male, 91.5% Female, 8.5%	Male, 34.9% Female, 65.1%
Race ratio	Black or African American, 8.1% Unknown, 4.6% Hispanic or Latino, 12.9% Asian, 4.5% White, 69.3% American Indian and Alaska Native, 0.6%	Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 19.0% Asian, 5.3% White, 60.4% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between chief service observer and customer service supervisor duties and responsibilities

Chief service observer example responsibilities.

Manage domestic and international logistics operations for a plastics manufacturer with 4 warehouses , 2 manufacturing plants and 5 third-party warehouses.
Install and repair GPS and vehicle tracking systems.
Manage domestic and international logistics operations for a plastics manufacturer with 4 warehouses , 2 manufacturing plants and 5 third-party warehouses.
Gain extremely valuable customer service techniques through Toyota's various educational opportunities.

Customer service supervisor example responsibilities.

Manage customer relationships and acting Salesforce administrator.
Develop and manage sales/customer service agents by monitoring productivity, quality and adherence using KPI's.
Manage services and supports for intellectually and developmentally disable individuals, within compliance with all Medicaid and I/DD waiver regulations.
Perform employee monthly/annual reviews/evaluations, payroll, and disciplinary actions.
Develop service and performance management standards, facilitating exceptional patient experiences for patients and families of the medical center.
Give estimates on installation of windows and doors.

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Chief Service Observer
Chief Service Observer vs Customer Service Supervisor

Updated January 8, 2025

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