Chiropractic assistant/office manager vs front office clerk

Differences between chiropractic assistant/office manager and front office clerk duties and responsibilities

Chiropractic assistant/office manager example responsibilities.

• Manage customer service, operations and patient records in compliance with HIPPA regulations, and manage customer scheduling.
• Manage correspondence and documentation for OSHA compliance and hold some accounts payable responsibilities by coding invoices for processing and payment.
• Read and interpret EOB's and statements.
• Exercise a strict level of confidentiality per HIPAA regulations.
• Use VitaLogics EMR software and data bases according to HIPAA laws.
• Organize and maintain all files and records to ensure compliance with HIPPA.
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Front office clerk example responsibilities.

• Manage front office check-in, insurance verification and certifications from doctors.
• Maintain a high knowledge level of regulations on the confidentiality of medical records (HIPAA).
• Verify releases of information according to HIPPA regulations.
• Maintain confidentiality of patient information; abiding by HIPPA guidelines.
• Register all patients per registration protocols, schedule appointments, and provide appointment reminder calls.
• Respond to routine technical questions regarding patients' right and responsibilities and medical eligibility for care.
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