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The differences between claims clerks and clerks can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a claims clerk, becoming a clerk takes usually requires 1-2 years. Additionally, a claims clerk has an average salary of $32,815, which is higher than the $31,163 average annual salary of a clerk.
The top three skills for a claims clerk include data entry, customer service and clerical support. The most important skills for a clerk are basic math, math, and data entry.
| Claims Clerk | Clerk | |
| Yearly salary | $32,815 | $31,163 |
| Hourly rate | $15.78 | $14.98 |
| Growth rate | -3% | -5% |
| Number of jobs | 78,588 | 80,311 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 31% | Bachelor's Degree, 33% |
| Average age | 44 | 47 |
| Years of experience | 4 | 2 |
Claims clerks review the forms and documents for insurance claims to check for missing information and attachments. The data they obtain is entered into their database for safekeeping and quick retrieval. They should know the answers to their clients' questions about the regulations, policies, and procedures covered by their insurance policy. These clerks prepare documents that their agents use to present to their clients. When working for this position, a person must have the ability to communicate well and be familiar with computer applications.
Clerks are responsible for many of the general administrative tasks in the office. They are in charge of manning office telephone lines, managing incoming and outgoing mails, filing paperwork and other needed records, scheduling and documenting meetings, typing out documents when needed, disseminating memos and other official announcements, and keeping an inventory of office equipment and supplies. Clerks should have good office skills, communication skills, business writing skills, and time management skills. They should also be able to treat any document or paperwork they handle with confidentiality.
Claims clerks and clerks have different pay scales, as shown below.
| Claims Clerk | Clerk | |
| Average salary | $32,815 | $31,163 |
| Salary range | Between $27,000 And $39,000 | Between $24,000 And $39,000 |
| Highest paying City | - | Washington, DC |
| Highest paying state | - | New Hampshire |
| Best paying company | - | University of Massachusetts Boston |
| Best paying industry | - | Health Care |
There are a few differences between a claims clerk and a clerk in terms of educational background:
| Claims Clerk | Clerk | |
| Most common degree | Bachelor's Degree, 31% | Bachelor's Degree, 33% |
| Most common major | Business | Business |
| Most common college | - | Western Carolina University |
Here are the differences between claims clerks' and clerks' demographics:
| Claims Clerk | Clerk | |
| Average age | 44 | 47 |
| Gender ratio | Male, 17.5% Female, 82.5% | Male, 34.1% Female, 65.9% |
| Race ratio | Black or African American, 13.8% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 3.9% White, 63.2% American Indian and Alaska Native, 0.5% | Black or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 21.1% Asian, 7.7% White, 55.6% American Indian and Alaska Native, 1.1% |
| LGBT Percentage | 11% | 6% |