Client relations manager vs community relations director

The differences between client relations managers and community relations directors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a client relations manager and a community relations director. Additionally, a community relations director has an average salary of $96,788, which is higher than the $85,115 average annual salary of a client relations manager.

The top three skills for a client relations manager include client relations, customer service and business development. The most important skills for a community relations director are community relations, community events, and memory care.

Client relations manager vs community relations director overview

	Client Relations Manager	Community Relations Director
Yearly salary	$85,115	$96,788
Hourly rate	$40.92	$46.53
Growth rate	8%	8%
Number of jobs	76,482	33,569
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 71%	Bachelor's Degree, 72%
Average age	42	42
Years of experience	4	4

What does a client relations manager do?

A client relations manager is responsible for managing and maintaining healthy and professional relationships with business partners and clients. Client relations managers coordinate with account managers and the marketing department to monitor the growth and development of client accounts by strategizing methods of enhancing the brand image in the market. They also identify and recruit potential clients through lead generation and market research to discuss the services offered by the company that matches their needs and requirements.

What does a community relations director do?

A community relations director is an individual who is responsible for managing positive relationships with community members, nonprofit organizations, and fellow employees surrounding an organization. Community relations directors must plan, organize, and manage activities to help the organization achieve its public relations goal. They need to interface with vital community groups so that they can ensure the organization is producing effective results. Community relations managers must also assist in preparing a variety of publicity materials such as speeches and media content.

Client relations manager vs community relations director salary

Client relations managers and community relations directors have different pay scales, as shown below.

	Client Relations Manager	Community Relations Director
Average salary	$85,115	$96,788
Salary range	Between $55,000 And $130,000	Between $61,000 And $152,000
Highest paying City	San Francisco, CA	New York, NY
Highest paying state	California	New York
Best paying company	Google	Zoho
Best paying industry	Internet	Manufacturing

Differences between client relations manager and community relations director education

There are a few differences between a client relations manager and a community relations director in terms of educational background:

	Client Relations Manager	Community Relations Director
Most common degree	Bachelor's Degree, 71%	Bachelor's Degree, 72%
Most common major	Business	Business
Most common college	Stanford University	Stanford University

Client relations manager vs community relations director demographics

Here are the differences between client relations managers' and community relations directors' demographics:

	Client Relations Manager	Community Relations Director
Average age	42	42
Gender ratio	Male, 36.6% Female, 63.4%	Male, 25.8% Female, 74.2%
Race ratio	Black or African American, 5.9% Unknown, 4.7% Hispanic or Latino, 9.0% Asian, 5.1% White, 75.0% American Indian and Alaska Native, 0.4%	Black or African American, 6.0% Unknown, 4.7% Hispanic or Latino, 9.1% Asian, 5.1% White, 74.7% American Indian and Alaska Native, 0.4%
LGBT Percentage	16%	16%

Differences between client relations manager and community relations director duties and responsibilities

Client relations manager example responsibilities.

Produce and manage KPI, billing and accrual reports for client.
Manage consulting and education SaaS implementation engagements for learning XBRL and the software to be in compliance with the government regulators.
Manage vendor relationships including contracts, negotiations and oversight.
Maintain all account, contract, & opportunities information in SalesForce.
Mentor and coach a team of 20 insurance agents, including monitoring production and activity through CRM.
Provide oversight to ensure work is performed according to WCS processes including compliance, quality assurance and execute client agreements.

Community relations director example responsibilities.

Manage monthly marketing budget for SNF and ALF facility.
Manage all event planning, reunion programming, donor stewardship and in-house publications for UR alumni.
Maintain website and contribute to organization's Facebook page.
Convert reporting from UK GAAP to IFRS first time adoption.
Oversee community presence including Facebook, website, and print newsletters.
Increase recruitment and sales for this locally own SNF; overcome negative referral trends and poor community perception.

Client relations manager vs community relations director skills

Common client relations manager skills

Client Relations, 15%
Customer Service, 8%
Business Development, 6%
Project Management, 5%
Customer Satisfaction, 5%
HR, 4%

Common community relations director skills

Community Relations, 23%
Community Events, 6%
Memory Care, 5%
Press Releases, 3%
Business Development, 3%
Sales Process, 3%

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Client Relations Manager
Client Relations Manager vs Community Relations Director

Updated January 8, 2025

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