Client relations manager vs director of client relations

The differences between client relations managers and directors of client relations can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a client relations manager and a director of client relations. Additionally, a director of client relations has an average salary of $116,480, which is higher than the $85,115 average annual salary of a client relations manager.

The top three skills for a client relations manager include client relations, customer service and business development. The most important skills for a director of client relations are project management, client issues, and healthcare.

Client relations manager vs director of client relations overview

	Client Relations Manager	Director Of Client Relations
Yearly salary	$85,115	$116,480
Hourly rate	$40.92	$56.00
Growth rate	8%	8%
Number of jobs	76,482	63,226
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 71%	Bachelor's Degree, 74%
Average age	42	42
Years of experience	4	4

What does a client relations manager do?

A client relations manager is responsible for managing and maintaining healthy and professional relationships with business partners and clients. Client relations managers coordinate with account managers and the marketing department to monitor the growth and development of client accounts by strategizing methods of enhancing the brand image in the market. They also identify and recruit potential clients through lead generation and market research to discuss the services offered by the company that matches their needs and requirements.

What does a director of client relations do?

A director of client relations is responsible for maintaining healthy business partnerships with clients, offering the company's quality services to boost brand awareness for the target audience on various market platforms. Directors of client relations identify the clients' needs, as well as their long-term goals, to strategize business techniques and project management procedures that would help the clients reach their maximum objectives. They also handle budget allocation for different teams, ensuring that each department receives adequate resources for operations.

Client relations manager vs director of client relations salary

Client relations managers and directors of client relations have different pay scales, as shown below.

	Client Relations Manager	Director Of Client Relations
Average salary	$85,115	$116,480
Salary range	Between $55,000 And $130,000	Between $82,000 And $163,000
Highest paying City	San Francisco, CA	San Francisco, CA
Highest paying state	California	Washington
Best paying company	Google	Cambridge Associates
Best paying industry	Internet	Technology

Differences between client relations manager and director of client relations education

There are a few differences between a client relations manager and a director of client relations in terms of educational background:

	Client Relations Manager	Director Of Client Relations
Most common degree	Bachelor's Degree, 71%	Bachelor's Degree, 74%
Most common major	Business	Business
Most common college	Stanford University	Stanford University

Client relations manager vs director of client relations demographics

Here are the differences between client relations managers' and directors of client relations' demographics:

	Client Relations Manager	Director Of Client Relations
Average age	42	42
Gender ratio	Male, 36.6% Female, 63.4%	Male, 45.2% Female, 54.8%
Race ratio	Black or African American, 5.9% Unknown, 4.7% Hispanic or Latino, 9.0% Asian, 5.1% White, 75.0% American Indian and Alaska Native, 0.4%	Black or African American, 5.8% Unknown, 4.7% Hispanic or Latino, 9.0% Asian, 5.1% White, 75.1% American Indian and Alaska Native, 0.4%
LGBT Percentage	16%	16%

Differences between client relations manager and director of client relations duties and responsibilities

Client relations manager example responsibilities.

Produce and manage KPI, billing and accrual reports for client.
Manage consulting and education SaaS implementation engagements for learning XBRL and the software to be in compliance with the government regulators.
Manage vendor relationships including contracts, negotiations and oversight.
Maintain all account, contract, & opportunities information in SalesForce.
Mentor and coach a team of 20 insurance agents, including monitoring production and activity through CRM.
Provide oversight to ensure work is performed according to WCS processes including compliance, quality assurance and execute client agreements.

Director of client relations example responsibilities.

Manage social media such as Facebook and LinkedIn to network and gain more exposure to the firm.
Develop RFP responses, participate in sales presentations, and manage major existing accounts such as Wal-Mart and Exxon-Mobil.
Manage projects for extensive keyword research and develop a comprehensive SEO strategy.
Join sales team to help with SaaS transformation.
Design and implement sales and marketing strategies that introduce the organization into the national group Medicare market.
Develop KPI standards for collectors and sales team base upon clients needs to promote efficiency and collection results.

Client relations manager vs director of client relations skills

Common client relations manager skills

Client Relations, 15%
Customer Service, 8%
Business Development, 6%
Project Management, 5%
Customer Satisfaction, 5%
HR, 4%

Common director of client relations skills

Project Management, 9%
Client Issues, 7%
Healthcare, 6%
Account Management, 5%
Business Development, 5%
Client Relations, 4%

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Client Relations Manager
Client Relations Manager vs Director Of Client Relations

Updated January 8, 2025

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